HRH Governor of Eastern Province Recognizes HH Prince Saud ... · Province recognized HH Prince...

Marafiq World | Issue # 39 | April 2018

Issue 39April 2018

HRH Governor of Eastern ProvinceRecognizes HH Prince Saud Bin Thunayan (P. 6)

Marafiq takes part in Abu Dhabi Sustainability Week 2018 (P. 22)

2 Marafiq World | Issue # 39 | April 2018

Highlights


3 Marafiq World | Issue # 39 | April 2018 3

Contents:Message from the President and CEO .............. 4

Events ...................................................... 6

Safety......................................................10

Projects....................................................11

Sustainability ............................................12

MaSa ......................................................14

Corporate Communication ..........................17

Highlights ................................................18

Get to know .............................................34

Our Talented Writers ...................................35

Saeed K. Al-AbdullahManager (A), Corporate Communications Department

Abdullah Ali Al-AmriChief Editor

Editorial Board Basheer Al-Tarouty Steven Carl Smith Gerardo Dumo (Ardee) FloresAnsary Domado, Design and PhotographyAbdulrahman Al-Sehli, Photography

PO Box 11133, Jubail Industrial City 31961Tel: 013 340 9707 Fax: 013 341 [email protected]@[email protected]


Message from the President and CEO

We have reached 15 remarkable years where great contributions and accomplishments were acquired since Marafiq was established. These years passed rather quickly as we progressed steadily on the paths of success and excellence. During this relatively long period, Marafiq employees developed a special culture, which embodied the company values. They placed focus on customers’ needs and satisfaction on top of their priorities, which in turn helped the company earn respect and appreciation and remained solidly integrated.

The successes and accomplishments made over the past fifteen years are numerous. There are several new projects, which have been completed to add significant value and strengthen Marafiq’s distinguished record of success. Among these comes the project of Jubail Power and Water Cogeneration Plant (JWAP), which is considered one of the largest and most important power and desalination projects in the world. Furthermore, the joint project with SADARA for which Marafiq earned the best project award for Industrial Water Production in 2017, is one of the most important international accomplishments in the water industry. The project provides SADARA complex in Jubail 2 with desalinated water for industrial use. The list of projects also includes

15 years of success and excellence

the employees’ Home Ownership Program, Ras Al-Khair Project, the company’s main administration building, which is currently under construction, and expansion of sanitary and industrial drainage treatment plants. In Yanbu, several other important projects have been accomplished, including the two power plants No. 5 and 6, new sanitary and industrial drainage treatment plant, the Reverse Osmosis desalination plant, in addition to the employees’ home ownership units, and the huge Yanbu 2 project, which is considered a great achievement that makes us all proud.

Marafiq accomplishments continued, and in 2017 obtained a United States and Saudi patent through collaboration with YASREF. The patents were granted for an innovative procedure, which was invented during YASREF’s construction that saved over USD 200 million and significant time on the project.

With the help of God, and in view of the trust placed on the company and its well-established reputation among local and global financial institutions, the company managed to obtain substantial syndicated loans, which it employed in financing mega projects in Jubail and Yanbu Industrial Cities. Meanwhile, while Marafiq proceeded with its successful journey, new

companies and joint projects were established. These include JWAP, Tawreed, Marafiq-Saur (MaSa) for Operations and Maintenance, Marafiq Cool, and Marafiq Insurance Limited.

I would also like to highlight the important role undertaken by Marafiq, contributing to the future construction projects in Ras Al-Khair Industrial City, and potentially in Jizan Economic City soon. I am confident that Marafiq will maintain its commitment towards its current and future obligations to provide all necessary services for its customers in these industrial cities to attract investors thereto from inside and outside the Kingdom. This also includes localization of industries and availing of jobs for the youth of our country.

In addition, Marafiq is now expanding its wings beyond Jubail and Yanbu and changing its strategy into the role of developer of various power and water projects kingdom wise, instead of merely remaining a utility provider company. This change is a testament to the outstanding team we have assembled, and the rapidly scaling utility business we have achieved. Marafiq employees and stakeholders should be exceptionally proud. We at Marafiq believe that growth is never by mere chance; it is the result of a devoted work force.


Message from the President and CEO

Abdullah K. Al-BuainainPresident and CEO

Over the past fifteen years, you managed to make great accomplishments, including development of a strong safety culture, which enabled the company to achieve millions of work hours without any disabling injuries. The company also made great progress in the area of training and employing hundreds of qualified young Saudis, who currently assume leading positions in the company. New departments have also been created to address business needs and achieve a number of Wildly Important Goals, including successful business continuity, excellence, enhancing the safety concepts, localization of jobs, and qualifying and on job training of the company employees and others.

As an official in this company, I am very proud about these achievements, and would like to extend a big thank you to those who continue to do this great job with all dedication and commitment and those who left the company service after making their own contributions. I would also like to take this opportunity to extend the highest level of appreciation to our wise leadership, headed by the Custodian of the Two Holy Mosques, HRH the Crown Prince, and HH Prince Saud ibn Thunayyan, the Chairman of the Board, who have been the main driver and support for the company’s success and excellence in its operation. Our appreciation also to all of Marafiq’s partners and board members. I really appreciate your responsiveness, enthusiasm and dedication.

To conclude, I urge each and every one of you to continue your contributions to enable us all to continue this successful journey.

May Allah bless us all.


Events

HRH Prince Saudi Bin Nayif Bin Abdulaziz, Amir of the Eastern Province recognized HH Prince Saud Bin Abdullah Bin Thunayyan, the former Chairman of the Royal Commission for Jubail and Yanbu and Chairman of Marafiq, in the presence of HRH, Prince Ahmed Bin Fahd Bin Salman Bin Abdulaziz, Vice Amir of the Eastern Province, a number of HH princes and senior officials. The recognition reflected the strong belief of HRH, the EP Amir in the importance of extending appreciation to those who serve their religion, country and community.

During the event, HRH Prince Saud said: “the leaders of this blessed country always appreciate those who serve their country, excel and make achievements in the tasks assigned to them, and in the positions they hold. The accomplishments of such persons are embossed with gold letters, particularly during this time,

HRH Governor of the Eastern Province recognizes HH Prince Saud Bin Thunayyan

which requires us all to increase our efforts and contributions to place our country at the forefront at all levels.”

HRH Prince Saud added that: “today we recognize a man who served his religion, King and country, and rendered great services to his community, and the industrial sector. His Highness Prince Saud Bin Abdullah Bin Thunayyan earned the appreciation and admiration, which is undoubtedly well-deserved as he spent two decades in the service of the Royal Commission’s objectives, where he managed to make several accomplishments and unprecedented records. Under His Highness’ leadership, the Royal Commission expanded largely on the map of investment world, instilling original values in a community, where one generation inherits from the other the noblest meanings of loyalty, altruism and gratitude.

HRH the Amir of the Eastern Province also said that HH Prince Saud had his great impact on the great and accelerated development in the Royal Commission cities, and supported Jubail Governorate until it became on equal footing with the largest industrial cities in the world. This confirms HH Prince Saud’s diligent efforts to bring various capacities and investments from inside and outside the Kingdom. He also played an active role in several developmental programs undertaken by the Ministry of Municipal and Rural Affairs such as the Performance Development Program for heads of municipalities, rural complexes, municipal cooperation and other programs. In addition, HH Prince Saud provided support for the charitable programs as part of SABIC’s social responsibility. HH Prince Saud expressed his sincere thanks and gratitude to HRH the Amir of the Eastern Province and HRH the


Events

Vice Amir of the Eastern Province for this gracious gesture, which clearly reflects their highnesses’ faithfulness. This is not unusual and it is a well-known trait of our wise leadership. HRH Prince Saud inherited it from his father, Prince

Nayif Bin Abdulaziz, May Allah bless his soul, whom we sincerely love, feel grateful for and pray to Allah to forgive and reward him for all the great services he rendered to his country and the Islamic nation, and which will remain memorable

for many years to come. At the end of the event, HRH the Amir of the Eastern Province presented a plaque to HH Prince Saud Bin Abdullah Bin Thunayyan.


Events

Under the patronage of His Royal Highness Prince Faisal bin Salman bin Abdulaziz, Amir of Al-Madinah Al-Munawarah Area, the recognition celebration was organized by Yanbu Governorate at the Cultural Center to bid farewell to HH Prince Saud bin Abdullah bin Thunayyan, the former President of the Royal Commission for Jubail and Yanbu. The event was attended by His Royal Highness, Prince Saud bin Khalid Al-Faisal,

Al-Madinah Al-Munawarah Emirate and Yanbu Governorate recognize HH Prince Saud Bin Thunayyan

Vice Amir of the Area, and Dr. Musleh bin Hamed Al-Otaibi, the President of the Royal Commission for Jubail and Yanbu, Musaid Al-Saleem, Yanbu Governor, as well as a various other officials. In his speech at the ceremony, HH Prince Saud bin Abdullah bin Thunayan expressed his deep appreciation for His Highness the Amir of Al-Madinah Al-Munawarah for his initiative and patronage of the event,

which means a lot to him. He said that Al-Madinah A-Munawarah, and its people and visitors receive care from the Custodian of the Two Holy Mosques, King Salman bin Abdulaziz Al Saud. He also highlighted the efforts and initiatives of HRH Prince Faisal bin Salman, which helped expedite the rate of development in Al-Madinah Al-Munawarah area, which had positive impacts on all aspects of development.


Events

HH Prince Saud Bin Abdullah Bin Thunayyan, Chairman of Marafiq, stated that construction of the Royal Commission reflects the far-sighted vision of our wise leadership. May God bless them, for their contribution in the construction of industrial cities led by our sincere national cadres. He said that the national accomplishments are the normal outcome of joint and constant efforts, and that each generation starts where the preceding one ends.

His Excellency Prince Saud added during the celebration, which the Royal Commission held for his recognition at King Abdullah Cultural Center in Jubail Industrial City, that the Kingdom is witnessing a comprehensive development in all fields, particularly in the industry sector. This development is first attributed to the help of God and then the unlimited support of the Custodian of the Two Holy Mosques, King Salman Bin Abdulaziz Al Saud, and His Royal Highness the Crown Prince, may God bless them. His

The Royal Commission in Jubail recognizes HH Prince Saud Bin Thunayyan

Excellency Prince Saud also pointed out that the Royal Commission is proud of its contribution to the largest number of initiatives under the National Transformation Program 2020, aiming to achieve the Kingdom’s Vision 2030.

HE, the Minister of Energy, Industry and Mineral Resources, Chairman of the Royal Commission for Jubail and Yanbu, Engineer Khalid Bin Abdulaziz Al-Falih, stated that the term of HH, Prince Saud was marked by the development of a strategic plan to attract more local and foreign investments, and as a result, the proposal of HH Prince Saud to establish Jubail-2 and Yanbu-2 was approved by the Kingdom’s leadership.

SABIC Chief Executive Officer, Mr. Yousef Bin Abdullah Al-Bunayan, gave a speech, where he stressed that the great and rapid development in the Royal Commission reflects the great effort exerted by His Highness Prince Saud to capitalize on all energies and advantages of the

Royal Commission cities to diversify the national economy and increase its growth to meet national needs and cope with global economic fluctuations.

The ceremony was attended by HE, the Minister of Energy, Industry and Mineral Resources, Chairman of the Royal Commission for Jubail and Yanbu, Engineer Khalid Bin Abdulaziz Al-Falih, and the President Designate of the Royal Commission for Jubail and Yanbu, Dr. Musleh Bin Hamed Al-Otaibi, and a number of officials from the Royal Commission, and companies and other members of the community.

The ceremony was concluded with the recognition of HH Prince Saud by the employees of the Royal Commission for Jubail and Yanbu, represented by the Executive President of the Royal Commission in Jubail, Engineer Adnan Bin Ayesh Al-Alouni and the Executive President of the Royal Commission in Yanbu, Dr. Alaa Nassif.


Safety

Display Screen Equipment (DSE) can be defined as a device or equipment that has an alphanumeric or graphic display screen, regardless of the display process involved; it includes both conventional display screens and those used in laptops, touch-screens and other similar devices. Generally, the whole workstation comprising screen, working desk and chair are considered when the word DSE is used.

Health risks of DSE useThe most common complaints among office workers who use computer’s for extended period of time are neck pain, shoulder pain and lower backache, which are classified as Musculoskeletal Disorders (MSDs). Work related MSDs is the most common occupational illness throughout the world. It holds approximately 40% share of all occupational diseases. Nearly half of workers’ who use PCs are exposed and prone to MSDs.

Musculoskeletal Disorders include a wide range of inflammatory and degenerative conditions affecting the muscles, tendons, ligaments, joints, peripheral nerves, and supporting blood vessels. These include clinical syndromes such as tendon inflammations and related conditions (tenosynovitis, epicondylitis and bursitis), nerve compression disorders (carpal tunnel syndrome and sciatica), and osteoarthrosis, as well as conditions such as myalgia, low back pain. Body regions most commonly involved are the lower back, neck, shoulder, forearm and hands.

Do all computer users have MSDs? It is worth mentioning that not all DSE computer users encounter Musculoskeletal Disorders. Workers who use DSE for an extended period or used improperly encounter MSDs and experience fatigue, eyestrain, upper limb problems and backache. These problems can also be experienced from poorly designed workstations or work environments. The causes may not always be obvious and can be due to a combination of factors.

Mohammed Hassan Al-ShammariManager, Industrial Security Dept.

Display Screen Equipment Use and Musculoskeletal Problems

MSDs are avoidable MSDs can be avoided if users follow effective practice, set up their workstations properly and take necessary pre-cautions. By just taking a few simple precautions, work with DSE can be more comfortable and productive. The risks from DSE can be managed using the following controls.

Assessment of DSE To follow an effective and safe practice of DSE, it is essential to carry out the assessment of the DSE. Risks associated with DSE can be assessed by using a standardized checklist. Within Marafiq, the DSE SELF-ASSESSMENT CHECKLIST is used to assess the risks associated with DSE use. Every department is required to identify all the DSE stations and appoint a trained DSE assessor to carry out the assessment. It could be done by the user himself as well. The checklist is very thorough and guides the assessor through the process of how to reduce the risk by taking simple steps.

To set up DSE (workstation) properly Simple tips to set up the workstation properly in order to work comfortably with DSE are given below and little more detail is provided in the picture.

• Forearms should be approximately horizontal and the user’s eyes should be the same height as the top of the screen.

• Make sure there is enough workspace to accommodate all documents or other equipment.

A document holder may help avoid awkward neck and eye movements.

• Arrange the desk and screen to avoid glare, or bright reflections. This is often easiest if the screen is not directly facing windows or bright lights.

• Adjust curtains or blinds to prevent intrusive light.

• Make sure there is space under the desk to move legs.

• Avoid excess pressure from the edge of seats on the backs of legs and knees. A footrest may be helpful, particularly for smaller users.

Other Controls • Plan work so that there are

breaks or changes of activity. For most people, taking a break to do something else is sufficient.

• Ensure work environment (lighting and temperature) is comfortable for employees.

• Provide appropriate training and information on DSE use.


The world has a huge growth with projects, opportunities to consider and huge risks to mitigate. To catch up on all of these changes, Marafiq believes that Project Management is the key success factor that will lead us to accommodate all of this growth.

In 2014, Marafiq has set a vision to be the best in class in Project Execution by exceeding expectations for project delivery through value, quality and service.

To achieve the vision, Marafiq has set a mission that will honor commitments to customers on quality, schedule, costs, passion for excellence, safety and uncompromising integrity.

Moreover, to become independent and self-reliant by establishing and maintaining its own staff skillsets, system and processes can handle normal or standard projects, and are able to source out the right services at the right time.

The Project Function has five departments, each of them dealing with important processes for our

company: Project Engineering, Project Implementation (Jubail and Yanbu), Third Party and the Project Support.

The Project Engineering department is dealing with all the engineering activities required since the inception of a project, following the guidelines of the Project Execution Strategy (PES). The Project Implementation Departments (Jubail and Yanbu) deal with the management of the execution of the various projects.

The Third Party department handles the sensitive matters relevant to projects implemented by other parties and deals with them, as well as the Royal Commission, in order to allow a smooth handing over of facilities to Marafiq.

The Project Support department deals with monitoring and controlling the project activities as far as the budget, schedule and risk related issues are concerned.

The whole Project Function team are focused on implementing

Marafiq Project Function

the Project Execution Strategy methodology launched by Marafiq’s executive management in 2016, knowing that this is the way to achieve continuous improvement and excellence in everything we do. The whole team is thrilled to be able to improve and to raise the bar in terms of performance and involvement of other departments to achieve the growth that Marafiq will have in the future.

The Project Function is managing, among the many others, the Marafiq Head Quarter Project in Jubail, the GTG Rehabilitation Project in Yanbu, the Loop in – Loop Out Project in Yanbu, and is about to start the execution of the IWTP-8 and SWTP-9 Expansion Projects in Jubail.

A lot of leadership, competence and efforts from our Marafiq engineers and managers are put into these projects and the desire to excel, sometimes through difficulties, is driving us to achieve completion and deliver results that will make Marafiq great and ready to face the challenges of the future.

Sultan Turki Al-RuhailiVice President Engineering and Projects

“Marafiq has set a mission that will honor commitments to customers on quality, schedule, costs, passion for excellence, safety and uncompromising integrity.”

Project


Sustainability

Marafiq has started its sustainability journey; ICF External Consultant is working to establish Marafiq’s Program by May 2018. Marafiq departments cooperate positively with the sustainability team and they have nominated focal employees for effective communications and suitable data collection as per GRI Sustainability Reporting Standard. ICF met Marafiq’s Executive Management Team and held a number of workshops with the managers in Jubail and Yanbu.

As any organization, the initial phase of the sustainability journey is faced with challenges. Most of the initial obstacles will be eliminated over time through enhancing and consolidating the sustainability attitude for all employees, and by creating a sustainable business strategy. This article aims to enlighten some challenges and problems that are present in the sustainability implementation practice.

Investment in sustainability and socially responsible activities undoubtedly can yield several benefits for businesses. However, before they begin their journey, it is also important for organizations

Dr. Eng. Abdulrzzak AlturkmaniMarafiq Sustainability Coordinator

to understand the real meaning of sustainability. Sustainability practices historically, were not a core component of business strategy. However, increasing customer and societal demands for economic, environmental and social responsibility have brought sustainability issues to business owner’s interest.

In the present day scenario, an increasing number of organizations identify sustainability as a key differentiator for competitive advantage. They acknowledge its role in building brand value and reputation, ensuring public and stakeholder trust, attracting capital, increasing competitiveness and driving innovation.

It is important to know that sustainability is not restricted to an environmental dimension. It involves the convergence of economic development, social equity and environmental protection to ensure long-term improvement of the society and organizations. A true sustainable organization is able to generate long-term benefits by creating a virtuous cycle between economic, social and environmental considerations.

Sustainability Business Practice Key Challenges

“Building brand value and reputation, ensuring public and stakeholder trust, attracting capital, increasing competitiveness and driving innovation.”

13 Marafiq World | Issue # 39 | April 2018 13

Such organizations are success-fully able to meet expectations of internal and external stakeholders such as shareholders, customers, government, employees and communities to ensure long-term mutually beneficial relationships.

However, many organizations fail or at least face problems to implement sustainable business practices. Organizations who fail to implement sustainable business practices may be due to inadequate integration with business strategy, lack of support from leadership, limited understanding and involvement of employees at all levels, as well as absence of concerned systems and processes.

The essential obstacles, which prevent organizations from implementing sustainable business practices may include:

1. Lack of leadership support: Most senior executives see sustainability as “nice to do” versus “need to do”. Often, the leadership does not see a link between efforts toward social and economic betterment and its impact on overall long-term profit of the company.

2. Difficult to measure return on sustainability investment: Given the long-term aspect of sustainability, organizations find it difficult to measure the return on

Figure. Sustainability triple bottom line (Profit, Planet & People)

investment from the cost they incur to build sustainable organizations. Furthermore, overlooking the long-term benefits, many companies feel that sustainability initiatives drive lower financial benefits than other business initiatives.

3. Limited understanding and involvement of sustainability across levels: Companies usually fail to implement sustainability at all levels of the organization. There is no proper communication with the employees, alignment across functional areas or integration among various stakeholders. All this can result in thinning of the objective of sustainability activities.

4. Lack of training and information: Regarding social, ethical and environmental principles and processes in the supply chain.

5. Lack of legislations and not clear responsibilities and accountability.

Finally, organizations need to address Critical Success Factors from a human perspective to drive sustainable business practices in their business:

Figure. Critical success factors for implementing sustainable business practices

Sustainability


MaSa

Message From The Executive General Manager

Over the past six years, MaSa has been making solid progress towards modernizing the company to guarantee its ability to provide our customers with quality services, and to support the government’s Vision 2030 plan.

In 2018, we will continue working towards achieving MaSa’s modernization Strategic Plan with its three pillars of Safety, Optimization and Reliability by 2019.

To support this strategic plan, we will continue optimizing the organization in order to enhance our assets availability and reliability and to reduce breakdowns and maintenance cost. We are using our existing talented work force to introduce the latest technologies and practices to guarantee our sustainability and ability to provide the customers with the service they deserve.

Abdullah Saeed Al-Amri MaSa Executive General Manager

In addition to our solid commitment to the safety and welling of our employees and contractors, we are focusing on the following initiatives:

• Bringing an organizational concept to support the national economy by increasing the recruitment of the local workforce and improve their skills, and competencies by providing tailored training courses to enhance their knowledge and skills

• Bridging the digital gap by introducing the latest international O&M practices and technologies, such as the use of SCADA, DCS, RTU’s, GIS and advanced SAP modules, which are fully customized according to the company’s needs and integrated with all aspects of the O&M activities.

• Improving Reliability culture and awareness in O&M areas by using several Reliability tools such as Root Cause Analysis (RCA), Reliability-Centered Maintenance (RCM), and Risk Based Inspection (RBI).

• Increasing operational efficiency through revising the standard operation & maintenance procedures, operation check lists, spare parts inventory, equipment change over program, shifts hand over protocols and flushing program.

This modernizing strategic plan will transform MaSa into a modern and transparent organization that is highly valued by its customers and clients, and increase its competitiveness to achieve its vision of becoming the preferred O&M Joint-Venture in KSA.


Faisal A. Al-ShamraniMaSa Control Room Operator

The Journey of a Sea Water Cooling Operator Throughout His Years of Service

I started working in the Sea Water Cooling (SWC) facility as a System Inspector in 2010. Being a System Inspector for 6 years, I have learned many things about the business unit, mostly handling and monitoring the distribution network of SWC.

Through consistent effort and dedication into my work, I was assigned to take the position of Pump Station Operator in 2016. In the new position, I have learnt about the seawater pumps and the utilization of the plant. I have seen the other side of the business unit.

In 2017, I was promoted as a Control Room Operator (CRO) wherein I got an opportunity to enhance my computer and communication skills to serve the organization.

I am currently learning how to handle multiple tasks assigned to me, which will enhance my knowledge and improve my performance.

Working for SWC for more than seven years, I am very thankful and appreciative to work under the supervision of the SWC Operation Superintendent, who always

provides the team with motivation and guides them with problem solving.

I believe that teamwork is the fuel that leads to operational excellence and that only together can we truly share a culture of safety and zero harm.

Learning is a continuous process and should not be stagnant. With this in mind, I always like to challenge myself by continuously taking new and different assignments to improve my career progression within the organization.

MaSa


MaSa

Abdulhakeem Al-Senan QHSE Manager (A)

MaSa Quality, Health, Safety and Environment (QHSE) is continually working to improve safety in all the daily O&M activities, by conducting more trainings and awareness programs, apart from other activities. 168 trainees attended PTWC training from MaSa Departments during 2017, compared to 108 in 2016. This resulted in increased availability of APR, APC, API and Stand by attendants at different facilities. Other third party certification trainings arranged to employees, which includes for Riggers, Scaffold erector and supervisors, operators of overhead crane, and various other work and heavy equipment.

We are committed to provide more safety trainings and awareness programs to all our stakeholders, with the support of the O&M Departments and Marafiq Water Academy, and there by continually increasing the safe work culture in our business.

MaSa QHSE

“We are committed to provide more safety trainings and awareness programs to all our stakeholders.”


Corporate Communication

The Saudi Arabian 2030 vision provides an ambitious roadmap to safeguard a successful future for the kingdom. In-line with this directive organizations across the kingdom are encouraged to take effective steps towards the preparation for the post-oil era, align with the national transformation strategy, increase innovative idea generation to add value to the growth of the economy, diversify revenue sources and improve Saudization through job creation. In order for organizations and publics to work towards a common national goal, people need to communicate and cooperate effectively; therefore, from an organizational perspective it is crucial to build strong and sustainable relationships with publics that are both mutually beneficial and participative in nature.

Moving forward we need to understand what the public sphere is, basically it is a figurative space where people gather as equals to participate in deliberate critical debate about prevailing issues. The public sphere is known as a social space where public opinion is formed through deliberation. Although the aim of the public sphere is to reach a consensus, the reality is that it is extremely complicated and idealistic. The public sphere can also be understood as a space where formal or informal communication is conducted between the organization and the people within the community. A public is defined as a

Encouraging the Public to Participate in Generating Solutions

collection of individuals or a social groups that have a specific interest in an organization, matter or issue; therefore, it can be understood that a public is established when a group of individuals experience similar conditions, when the group of individuals collectively agree that specific challenges are prevalent in a situation, and when the group of individuals collectively work towards resolving these challenges through generating solutions.

Saeed K. Al-Abdullah Corporate Communications Manager

“The public sphere can also be understood as a space where formal or informal communication is conducted between the organization and the people within the community.”


Highlights

Marafiq participates as the gold sponsor in the Seventh Saudi Arabia Smart Grid 2017

Marafiq participated in the Seventh Saudi Arabia Smart Grid 2017, which was held in Jeddah during the period 12-14 December 2017, under the patronage of HE, the Ministry of Energy, Industry and Mineral Resources, Engineer Khalid Al-Falih. Marafiq’s participation in the event, which attracted more than 50 researchers from all over the world, comes in line with its previous participations in similar conferences driven by the importance of these scientific platforms, which bring together researchers from all over the world. The conference is considered a great opportunity for specialists in the power sector, including producers, manufacturers,

investors, and researchers to discuss development of power networks through advanced smart grids. It aims to help standardize

the technical specifications of smart grid equipment and integration of renewable power sources with the transmission and energy networks.

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Highlights


For the second time, Marafiq has won the Sword of Honor for Safety and Occupational Health of the British Safety Council during the award distribution ceremony, which was held in London on 24 February 2017. Marafiq was among 57 companies from all over the world that won this prestigious award, which is given to companies that excel in the safety and occupational health performance. Marafiq is considered the only company in the Kingdom, and one of four major companies in the region that achieved the Sword of Honor and Occupational Health Award. It achieved the five-star level in the audit of safety and occupational health management system by the British Safety Council. The award was given after an independent committee comprising experts in safety and occupational health management conducted a comprehensive audit and assessment of the company system and its applications through field tours, visits and interviews with some employees during 2017. On this occasion, the British Safety Council extended its congratulations to Marafiq for this accomplishment, which reflects its commitment to the highest levels of safety and professionally implementing them. The Council stated that the award is meant to recognize Marafiq, which comes among the top companies that successfully and efficiently implement the safety and occupational health management system.

For The Second Time, Marafiq Wins the Sword of Honor for Safety and Occupational Health Award


Highlights

During Yanbu Maintenance and Reliability Forum conducted in Movenpick Hotel hosted by Saudi Aramco NGL, Ayman Abdullah Taher Acting Manager, Asset Performance and Integrity Dept. participated in the event by presenting Marafiq Reliability Improvement Program. The presentation highlighted the key building blocks of Marafiq’s Reliability Improvement Program. The presentation was mainly divided into three parts. First part highlighted how Reliability Improvement Program was started and how it evolved. Second part demonstrated the reliability management structure. A combined top-down and bottom-up approach is used for goal setting as the robust management structure, which is a key reliability success factor for continuous improvement. Third part of the presentation explained main reliability processes and tools that we have selected to introduce in our plants and for our reliability teams. The Program is supported by four structured processes (RCA, RCM, RBI & IPF) for solving problems and for

Excellence in Delivery

Marafiq Participates in Yanbu Maintenance and Reliability Forum

The Human Capital Development department organized ‘Excellence in Delivery’ leadership workshops in Jubail and Yanbu to enhance capability in this important behavioral competency area. The workshop provided practical tools & techniques for leaders on a toolkit for organizational process systems improvement and implementing change. The feedback from participants was very positive and the course received an overall evaluation score of 74%. All those attending received a SMART objective to lead a team to review and improve one IMS procedure within their area of responsibility. The next leadership workshop is planned for April/May 2018 and will focus on the behavioral competency ‘Decision Making & Problem Solving’.

developing inspection and maintenance strategies. The implementation of these tools and processes, in conjunction with the other reliability processes, aims for sustainable world-class performance in maintenance and reliability, leading to improved asset availability at optimum cost. Marafiq’s people have been trained and coached to implement the above reliability processes throughout Marafiq and sustain its implementation by further cascade their knowledge to other Marafiq staff.

Last but not least, the presentation briefly showcased Marafiq Reliability KPIs to assist us in both moving toward strategic goals and in avoiding those things that could hold us back. The total of 9 Reliability KPIs aims to identify developing Reliability issues to take timely mitigation action for continuous improvement. The KPIs enable different reliability teams to deliberate and discuss the KPI trend on monthly basis which will allow timely identification and actions thus exhibit more control on reliability parameters.

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Highlights


Marafiq participated as a silver sponsor in the Jubail Energy Conference, which was held at King Abdullah Cultural Center in Jubail Industrial City on 5 & 6 December 2017. The event was held under the patronage of Dr. Musleh Al-Otaibi, the President Designate of the Royal Commission for Jubail and Yanbu. It focused on the best practices in the field of energy efficiency, structure, and systems, as well as the building code, policies, and criteria for energy efficiency and improvement in the industrial sector.

Marafiq Participates in Jubail Energy Conference 2017

On behalf of Marafiq CEO, Abdullah Al-Buainain, the Supply Chain General Manager, Engineer Fahd Abdullah Al-Shammari, attended the official opening ceremony and received Marafiq’s recognition plaque from Dr. Musleh Al-Otaibi.

In energy consumption and efficiency in buildings, and as part of the conference program, Hani Ba Abdullah, Supervisor of Technical Support at the Transportation and Distribution Department in Yanbu,

presented a paper under the theme of micro photovoltaic solar energy systems regulations in the Kingdom.

Marafiq participated in the conference and the accompanying exhibit, where several opportunities in the field of power and renewable energy were discussed with the participants and presenters.


Highlights

Marafiq took part in Abu Dhabi Sustainability Week (ADSW) 2018, which was held at Abu Dhabi International Exhibits Center, Under the patronage of HH Sheikh Mohammed bin Zayed Al Nahyan, Crown Prince of Abu Dhabi, Deputy Supreme Commander of the UAE Armed Forces, and Chairman of the Executive Council of Abu Dhabi Emirate. Marafiq’s participation aimed to showcase its efforts in the field of sustainability, and the event was attended by a number of the executive management members, headed by the Chief Executive Officer, Abdullah Al-Buainain.

The company’s educational films on conservation and the campaign for the protection of children from Internet dangers, which had been held at the schools of the Royal Commission in Jubail Industrial City, were shared at the event.

The Kingdom of Saudi Arabia, represented by the Ministry of Energy, Industry and Mineral Resources and 14 Saudi sectors specialized in energy, industry,

Marafiq Takes Part in Abu Dhabi Sustainability Week 2018

and electricity, participated with an interactive pavilion at Abu Dhabi Sustainability Week 2018.

The event included a number of conferences and work sessions, held under the same roof, where opinion leaders, policy makers, key industrialists and those interested in environmental affairs from all over the world took part to discuss topics related to renewable energy and sustainable development.

ADSW, and the associated conferences, forums and exhibits, is an event that brings together interested personnel and agencies from all over the world to discuss sustainability topics. It aims to promote awareness of the most significant social and economic trends that shape the progress of global sustainable development and enable communities to understand and activate strategies to reduce climate changes.

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Highlights


Marafiq Takes Part in Abu Dhabi Sustainability Week 2018


Highlights

Marafiq Educates Jubail Students on Internet Dangers

Marafiq organized an educational campaign for the protection of children from internet dangers under the theme of “Safe Childhood” at the schools of the Royal Commission in Jubail Industrial City. The campaign was launched at Imam Asim Elementary School in Jubail Industrial City in the presence of Marafiq’s General Manager of Supply Chain, Engineer Fahd Abdullah Al-Shammari. It included an overview of the internet, the dangers a child may face while browsing, and the undesired and manipulative materials. The campaign provided introductory presentations, visual materials and a number of exhibits in addition to useful competitions in fun filled atmosphere. At the end of the program, gifts were distributed to all students. The two-week campaign comprised tours at all elementary schools of the Royal Commission.

25

Highlights



Highlights

A team from Russia 24 channel visited Jubail Water and Power Company (JWAP) in Jubail Industrial City to cover part of the desalination plants in the Kingdom, where several parts were filmed regading a tour and a report for the channel, showcasing the extent of industrial development that the Kingdom is witnessing at the present time. The film will be screened for the Russian society.

Russia 24 Channel Films a Documentary About JWAP Plant

The visiting delegation was received by the General Manager of Supply Chain Department, Engineer Fahd Al-Shammari and the General Manager of Industrial Security, Engineer Fahd Al-Enezi, who provided them with great information about large industrial projects in Jubail Industrial City in particular and other Saudi cities in general, as well as the great industrial

development in the Kingdom over the past few years. The Saudi-Russian relations have witnessed a remarkable development, as the Saudi Foreign Minister, Adel Al-Jubeir said that Saudi-Russian relations are undergoing a historic transformation. There is a keen desire to intensify the Saudi-Russian cooperation to address many issues of mutual concern.

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Highlights


Marafiq has achieved excellent results in the annual survey prepared by Towers Watson Consultant to measure employees’ satisfaction. Tawasul team, which oversaw

Marafiq Achieves Excellent Results in the Employee Satisfaction Survey

the process, ensuring effective participation of employees in Jubail and Yanbu, stated that the participation rate reached 83%. In the light of these results, taskforces

were formed to discuss areas for development in the survey components and to obtain better results in the coming surveys.


Highlights

The Customer Relations Department in Jubail held its annual employees meeting at the company’s advanced camp in the desert. The meeting

Customer Relations in Jubail Held Its Annual Employees Meeting

The Corporate Communications Department Held Its Annual Meeting

The Department of Public Relations and Communications (PRC) held its annual meeting, which was attended by the Department

Manager, Mr. Saeed Al-Abdullah and all employees in Jubail and Yanbu. Mr. Al-Abdullah thanked all employees for their exceptional efforts to improve

the company’s image at events and conferences. He also recognized the Safety Performance winners of 2017.

was attended by members of the management and some department managers. The Department Manager, Mr.

Abdullah Al-Ghamdi extended his thanks and appreciation to all employees for their efforts to gain customers’ satisfaction.

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Highlights


A delegation from the Department of Strategic Planning for Assets and Standards, the Technical Services Department and Business Development Department visited the desalination and power generation plants of the Saline Water Conversion Corporation (SWCC) in the Ras Al-Khair Industrial City. The visit provided the delegation with an opportunity to meet with SWCC officials, exchange

Marafiq Delegation Visits Power Generation Plants in Ras Al-Khair

expertise and learn about the latest technology and techniques in the field of desalination.

During the meeting, a presentation on desalination and an overview of the plant’s operation and design was presented and many bilateral discussions took place. The delegation also toured the plant facilities to get acquainted with its different parts.

Ras Al-Khair plant is the first Combined Cycle Power Plant to be built by SWCC, with a desalinated water production capacity of 1,025 million cubic meters per day. The plant applies the Multi Stage Flash (MSF) and the Reverse Osmosis (RO) desalination technology. The project also includes power generation from gas and steam turbines in addition to two open-cycle gas turbines units, with a total export capacity of 2,400 MW.


Highlights

Marafiq’s clinic in Jubail works around the clockAs part of its efforts to provide distinguished medical services, Marafiq decided to operate its clinic in Jubail round the clock as of January 2018. The decision aims to ensure the best medical services are provided to the employees, and to facilitate the presence of nursing staff on permanent basis in addition to availability of an ambulance. It is worth noting that the company clinic in Yanbu has been operating round the clock for many years. The clinic, which is equipped with a team of qualified physicians, nursing staff and employees works continuously and maintains follow-ups on the patients who need referral to hospitals in any other cities inside the Kingdom.

Administrative Services Department launches its new electronic systemThe Administrative Services Department recently launched its new electronic system, which would enable employees to submit their requests online. This system will save time, facilitate providing the required service, and make it easy to return to the request at any time and perfectly file and archive it. The request is electronically completed and forwarded to the Administrative Services Department in just a few seconds, where the requests are received and replied to within a short time. The new service is also equipped with a feature, which makes it possible to know the volume of requests submitted and develop relevant statistics, saving the time consumed in completing these steps by the traditional method.

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Highlights


Distribution of phase III units under Jubail Home Ownership Program

Marafiq recently launched phase III of the Home Ownership Program in Jubail Industrial City, where 103 houses have been handed over to qualified employees. This was preceded by the handing over of

phases I and II. Employees expressed their happiness for these joyful moments, when they received their new houses. They are equipped with all the expectations they were hoping for, particularly

the distinguished location of the housing district and its proximity to the required services. They stressed that all this will be a great motive for them to exert more efforts in their work.

Raising awareness to reduce printingMarafiq Information Technology (IT) Department stressed the importance of complying with the initiative to raise awareness to reduce printing in an effort to keep the environment and work areas clean, and benefit from modern scientific technologies, which provide several new features that significantly reduce printing, and make it easy to file and archive documents. The IT Department explained in a circular to all employees the importance of using modern computers and minimizing printing to the case where it is deemed necessary. Over the past period, the IT Department launched several modern programs, which help expedite work, facilitate access to information, retrieval and sharing with others at any time.


Highlights

HE, the Deputy Minister of Energy, Industry and Mineral Resources, Dr. Salih Al-Awaji, extended his thanks and appreciation to Marafiq for its gold sponsorship of the Smart Grid Conference, which was held in Jeddah in December 2017. During Dr. Al-Awaji’s visit to Marafiq’s exhibition booth, he said that the

The Deputy Minister of Energy, Industry and Mineral Resources extends his appreciation to Marafiq

company’s participation and ongoing collaboration with the Ministry of Energy, Industry and Mineral Resources is highly appreciated. He added that this participation by Marafiq and other related companies reflects the high importance of these scientific conferences, which bring together hundreds of global

companies under the same roof to discuss the latest developments in the fields of smart energy and other relevant topics. He concluded that the Ministry extends its thanks and appreciation to Marafiq for all the efforts and contributions it is making at all fronts.

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Highlights


A delegation from the Electricity and Cogeneration Regulatory Authority (ECRA) visited Marafiq offices in Yanbu and delivered a presentation on the Nano Photovoltaic Solar Power Systems and their multiple uses. The presentation was delivered by Engineer Faiz Jabri, General Manager for Technical Affairs and Engineer Sharif Al-Barrak. They displayed the latest scientific and technological advances in Photovoltaic Solar Power Systems and discussed the latest research findings in the field. Engineer Dakheel Allah Al-Malki explained that this interaction with ECRA helped to provide both parties with the latest knowledge in electric power, smart grids and solar power, and updates them on the scientific information and practical experience of those who work in this filed. He added that such interaction needs to continue in view of their great benefits and diverse experience, which helps our employees are updated with all that is new in this vital field.

A delegation from the Electricity and Cogeneration Regulatory Authority (ECRA) gives an introductory presentation to Marafiq employees


Get to know

When did you start working at Marafiq? I joined Marafiq on 10 August 2014 as a Steam Turbine Generator Operator.

Why did you decide to join Marafiq?My decision to join Marafiq was mainly based on:

• Marafiq’s key leaders reputation• Marafiq’s awards• Marafiq’s core values• Marafiq’s position in the market place• Marafiq’s growth and success• Marafiq’s future ambitions

I was sure that if I join Marafiq and gain experience that it would guide me into the power generation industry.

Briefly, explain what value you add to Marafiq? I believe that the fist and most important aspect is to add consistent effort, and apply this with all my heart and soul. I also bring value through the knowledge of power generation technology, team building and communication skills to Marafiq. These aspects have contributed to the department to score the highest availability in the past three years.

What are some of the valuable lessons that you have learnt in Marafiq? Here are a few highlights that I have learned from Marafiq:

• My approach to safety needs to be a priority and first in my life, this can only be sustained if it is imbedded into my daily life style.

• I should always try to look on the bright side and maintain a positive outlook on circumstances.

• I should remain committed, as this is key to achieving goals that take time or goals that have a more challenging nature.

• I have learnt that there is value in every experience in life, and that this value can only be recognized when you have a positive attitude.

What motivates you? I am performance driven, doing a good job and achieving the desired result is my primary motivation. I enjoy learning new things as the learning experience motivates me to self-improvement, as well as finding new methodologies to resolve problems.

What do you do with your spare time, interests or hobbies? I believe that there are three main activities that I can participate in to enhance my knowledge, these include traveling, reading and watching movies.

Where do you see yourself in the next five years? I am driven to be the best in all things that I do and I want to continue to develop my career within Marafiq, where I’ll have opportunities to develop my skills, take on interesting challenges, and work with people that I can learn from. Some of the most innovative thinkers in the industry work here and that’s a big reason why I am building my career here.

Who is your role model? My role models are my parents, they are the strongest people that I know, they have always been available to me and continue to guide me.

What is your favorite quote? “Life doesn’t let you down - your expectations do!”

Abdullah Fuad Al-JudaibiPower Generation Yanbu I

“Life doesn’t let you down - your expectations do!”


Teamwork is an essential part of workplace success. Like a basketball team working together to set up the perfect shot, every team member has a specific role to play in accomplishing tasks on the job. Although it may seem as if one player scored, this was made possible by many people’s planning, coordination, and cooperation to get that player the ball. Employers look for people who not only know how to work well with others, but who understand that not every player on the team can or will be the one who gets the ball. When everyone in the workplace works together to accomplish goals, everyone achieves more.

The ability to work as part of a team is one of the most important skills in today’s job market. Employers are looking for workers who can contribute their own ideas, but also want people who can work with others to create and develop projects and plans.

Teamwork involves building relationships and working with other people using a number of important skills and habits, which include:• Working cooperatively • Contributing to groups with

ideas, suggestions, and effort • Communication (both giving

and receiving)

Fawad InamTraining Coordinator (Human Capital Development) – Yanbu

Teamwork• Sense of responsibility • Healthy respect for different

opinions, customs, and individual preferences

• Ability to participate in group decision-making

When employees work together to accomplish a goal, everyone benefits. Employers might expect to “see” this in action in different ways. For example, team members in the workplace plan ahead and work cooperatively to assign tasks, assess progress, and deliver on time. They have professional discussions during which differing approaches and opinions might be shared and assessed in a respectful manner. Even when certain employees end up with tasks that were not their first choices, jobs get done with limited complaints because it is in the spirit of teamwork and with the overall goal in mind. A leader or manager may often serve as the teamwork facilitator. In this case, team members participate respectfully in discussion, carry out assigned tasks, and defer to the leader in the best interest of the goal. Consensus is wonderful, but not always possible, and an assigned leader will often support and facilitate the decision-making necessary for quality teamwork to exist.

Talented Writers

“The ability to work as part of a team is one of the most important skills in today’s job market.”


Talented Writers

The electric Grid is an indispensable infrastructure that interconnects the Power Generation industry with consumers. The US Department of Energy (DoE) visualizes that by year 2030, Grids will transform into more advanced generation, known as Intelligent Energy System or Smart Grid. It will be more flexible and resilient in terms of heterogeneous or hybridized generating sources. The contributions from renewable sources is expected to fluctuate requiring finer-scale scheduling and pricing. Availability of real-time data from automated distribution networks, smart metering system and phasor data assures precise tailoring of services and control by quick data analysis. Smart Grids are aimed having these characteristics: • Integration of generation and

storage options, • Power quality for 21st

century, • Asset optimization and

operational efficiency, • Self-healing from

disturbances, • (v) Resiliency against attacks

and disasters, • (vi) Customers’ participation, • (vii) New markets and

operations

[Smart Grid Research & Development Multi-Year Program Plan, 2010-2014, DoE, Sept. 2012, Update, Sept. 2012].

Smart Grids are foreseen offering optimized assets’ utilization, optimized pricing and scheduling, improved reliability and product quality instead of operating limits set by non-real-time analysis and control decisions. For optimal operation and robustness, advanced mathematical and IT capabilities are must to design, develop, monitor, analyze and control the sophisticated system. A model should represent the behavior of hundreds of thousand components and their complex interactions affecting entire Grid’s performance. The components of overall system will increase if the generating capacity becomes more heterogeneous. The idea is to treat it as a single interdependent, space and time-wise multi-scale, and highly nonlinear integrated system. Decision-support systems to identify emerging problems and determine corrective actions rapidly will be a challenge.

Mathematical modeling and electric Grids’ control was a vital topic for research, but the major outage in 1996 affecting 11 states in US and 2 in Canada and computer related concerns highlighted the defenselessness of overall system. US Electric

The Concept of Intelligent Energy System & Anticipated Shape of the Next Generation of Electrical Grids

Ghazi Ozair MohammedSpecialist, Supply Planning, Demand Forecast & Supply Planning

“Future Grids are aimed to rely on integrating advanced computation and massive data for decision-making.”


Talented Writers

Power Research Institute aided to develop mathematical tools for diagnosing early signs of instability and their counter measures. DoE is supporting to develop necessary analytical and computational tools for Smart Grids. In 2011, 7 computational challenges of electric Power System operation and planning were identified, viz., 1. Cloud computing, 2. Hierarchical models, 3. Analysis & planning for

contingencies, 4. Modeling of infrastructure

interdependencies, 5. Modeling & control of multi-

time-scale & multidimensional power systems,

6. Optimization under uncertainty,

7. Unit commitment & economic dispatch

[Computational Needs for the Next Generation Electrical Grid, Proceedings, DoE, April 19-20, 2011].

Challenges 2-7 require new classes of models and algorithms amenable to coupling into integrated System. Future Grids are aimed to rely on integrating advanced computation and massive data for decision-making. Research in engineering and science focused on tools applicable for next-generation Grids, e.g., • Uncertainty quantification, • Simulation & analysis of

complex adaptive Systems, • Simulation & analysis of

multi-time-scale Systems, • Methods for characterizing

& controlling resilience & reliability.

Many necessary tools are basically mathematical, but progress in complex areas is possible via multidisciplinary efforts. DoE assigned National Research Council (NRC) to develop next generation tools for the challenges of Smart Grids with objectives: • Identify critical areas

of mathematical & computational research vital for next-generation Grid System,

• Identify future needs, • Identify ways augmenting

current international researches,

• Identify ways to build up a multidisciplinary community with cutting-edge knowledge of mathematics, statistics, computation, & sound understanding of emerging electric Grids, realizing its potential,

• Identify the mix of backgrounds needed & ways the community could be developed,

• Identify ways DoE can extend its reach beyond existing ties.

NRC made a 15-members Committee with broad academic, industrial and national laboratory experience in power systems, which focused on mathematical research having broad impacts rather than discussing full-range improvement or the role of mathematics in next-generation Grid’s planning and management. Key industry segments, e.g., Utilities, Grids, market operators, market participants, software and system vendors, and research community

accepted the conclusions and recommendations, especially for AC Optimal Power Flow (ACOPF), stochastic scheduling and integration of different time-scale models. NRC also organized a workshop for outside perspectives. [Proceed., NRC Workshop, Arnold & Mabel Beckman Center, National Academies, Irvine, USA, 11-12 Feb., 2015].

Since Grid and operating conditions vary, the end state remains uncertain. Intermittent renewable energy resources place new demands on controlling the Grid to maintain reliability, which may be eased by increasing affordability of storage technology. Few improvements are possible, but covering all or presuming single Grid scenario is impossible. Predicting current energy environments from concerns of global warming to increased use of renewable power may shape future Grids. NRC mainly addressed these areas: • Data availability, • Modeling capabilities, • Improved algorithms &

organizational structure needed to integrate improvements in the areas & making accessible to a large researchers’ community

[Analytical Research Foundations for the Next-Generation Electrical Grid, 2016, Pub. National Academies Press, Washington DC].


Talented Writers

Having maps with location information will improve communication of the information within the workplace. Most information among the organization must be linked to an earth location, it could be consumer address, contractor’s information, power & water utilities damage assessment, sales figures for regions or statistics to focus on specific teams of individuals. Displaying, querying and analyzing the information over secured website mapping permits you to effectively communicate your information across your organization, and see patterns that you just wouldn’t discover exploitation databases and unfold sheets alone.

GIS Map: Statistics of Potable Water Pipe Breaks during the years 2014-2015-2016

Improve Communication Inside Your Workplace Using Geographic Information System (GIS) Maps

Khalid Mahmood SamiullahSpecialist II, GISP&R, CPO & Reliability Department

The above GIS map shows a number of pipe breaks for potable water network within residential area of Yanbu Industrial City. It is providing communication for the concerned-ones to schedule pipe renewal plan, starting from the most critical area e.g. Radwa, Al-Nawa etc. We can see that number of pipe breaks increase each year, 180 pipe breaks in the year 2014, 200 pipe breaks in the year 2015 and 244 pipe breaks for the year 2016. It effects customer’s satisfaction with the supplier and effects on business as well. We can improve the situation after analyzing all the information.

“We can see that number of pipe breaks increase each year”


Talented Writers

Some people say “I’m not here to make friends” when they talk about work. That›s fine, but the truth is having friends at work leads to longer-lasting, more fulfilling work experiences.

The real benefits of having friends in the workplace. Here are some of the best ones: • Employees feel like their opinions

matter to their co-workers and their boss.

• 50% of employees who have a best friend at work reported a stronger bond with their company.

• Having close friends at work will enhance your attraction of the company you work for.

• Employees who have friends in the company reported being 1.4 times more likely to receive praise in a week than those who do not.

• Employees say they have the opportunity to do what they do best every day.

It is great to have friends at the workplace. While the «do my job and go home» mentality feels safe. Employee friendships make for a happier, healthier, and more productive company culture and workplace atmosphere. After all, you spend eight or more hours a day at work. No one wants to spend that much time around people they do not like.

It is hard to build real connections with your colleagues if you never get beyond superficial chit-chat. Yet people who have a “best friend at work” are not only more likely to be happier and healthier, they are also seven times as likely to be engaged in their job. What’s more, employees who report having friends at work have higher levels of productivity, retention, and job satisfaction than those who do not.

Many companies have tried to support office promises through bonuses, attractive benefits, free lunches, or

corporate retreats, but the reality is that most of us do not have close friends at work.

We spend between eight and nine hours of our day at work, we have significantly less time to fulfill our social needs outside of work. When we are not working, we are either engaged with family, errands, or trying to grab some rest when we can. The workplace, where we spend such a large portion of our time, is an ideal place to raise the positive connections we all need — not just for our well-being but also for our productivity and health.

That said, friendship at work is often tricky for a reason. It can be a mixed blessing; people who are friends with coworkers tend to perform better at work but they also report being more emotionally exhausted and having difficulty maintaining their friendships. When conflict arises among work friends, relationship conflict leads to negative outcomes in teams composed of friends, but positive outcomes among teams without prior friendships.

The difficult truth is it just may not be possible to have friendships at work without some degree of results. There are real embarrassments that can arise when the boundaries between work and friendship become blurred. Work responsibilities need to take priority over socializing. Managers and leaders need to continue being able to assign tasks and role hierarchy does need to be respected. Performance evaluations need to happen authentically and honestly. Competition is often part of workplace culture — will you get promoted? — which can lead to lack of trust or willingness to get too close. After all, how would your friendship fare after you become their manager?

Despite the benefits of having friends at work, some people still choose to avoid it. Some are just not comfortable

having real friends at work. They may benefit from a more formal relationship with their colleagues - that is ok. Many of the benefits that come from having friends at work likely proceed from values like vulnerability, authenticity and compassion. Highlighting these values, rather than the relationships, can allow workplaces to feel “friendly” even if there are not real friends.

True health and happiness benefits of social connection stem less from how many friends you have in your circle and more from how connected you feel to them (after all, you can feel lonely in a crowd). So nurturing that internal and subjective feeling of connection and friendliness is really most important. While some people will always be hesitant to make friends at work, for these or other reasons, social connection is a basic human need. All friendships have hard moments. Work friendships just have different ones.

Some employers discourage work-related socializing because they think it is a waste of time. Claiming people with a best friend at work are seven times more likely to be motivated and productive. It makes sense: if you feel your workplace relationships add value to your life, you are likely to be happier and more committed. Friendship ties also build trust and a sense of camaraderie, making us more willing to do work above and beyond our job description.

Workplace ethics and behavior are a crucial part of employment, as both are aspects that can assist a company in its efforts to be profitable. In fact, ethics and behavior are just as important to most companies as performance, as high morale and teamwork are two ingredients for success. Every business in every industry have certain guidelines to which its employees must obey, and frequently outline such aspects in employee handbooks.

Having Work Friends Can Be Tricky, But It’s Worth It

Sarosh Al-Mustafa SiddiquiEngineer I, MaterialMaintenance Support YII Department

“People who have a best friend at work are not only more likely to be happier and healthier, they are also seven times as likely to be engaged in their job.”


Talented Writers

Its seems that “uniqueness” is one of the characteristics that is desired most by those who have high ambitions and intentions. Some people might be fast in understanding or logical; some may glow in management while others are noticed by their high performance.

There are examples of many other areas of excellence that cannot be confined to one article. You just have to be familiar with all the things, aspects, information and developments related to what you are doing in order to have the key to excellence.

Let us talk in this issue about excellence in the operating function, as it is my career path for the past 18 years. You will find in any operation facility at any organization a lot of operation and maintenance manuals related to the equipment and production units installed by the manufacturer.

Those manuals are made by the manufacturer and contain so many important information that will enrich those who have read them, and will certainly distinguish them from others.

By having that knowledge, the employee can find the best way to attain the safest means of operation as well as optimize the production of the unit. Also it will enlighten him in how to monitor the changes in the equipment or units performance

and readings. Acknowledge if those changes were due to the process or a failure. In this way he can detect it at an early stage, do his analyses and correct them as appeared with no additional cost as the deviation was corrected without outage. It will stop the problem from getting worse, which will inevitably cause it to take longer and cause it to cost more money for correction.

In addition to those O&M manuals, the operation department used to summarize the operating steps in a document that is known as “Work Instructions” which were written and summarized by the department experts to make it simple to the operation staff, so they can carry out their activities easily and safely. Following those steps literally will protect the employee and the equipment from any incidents that may cause unnecessary losses to the organization.

A human being’s nature is to resist the change and prefers to do the tasks with the lowest efforts possible, but those who have high ambitions and intentions exert a high level of effort and thrive in changing environments.

Let us work together to develop ourselves in our field, to read and look at everything we can get from private information either related to the plant operation and maintenance or functional requirements around us.

Abdulsalam Abdullah Al-GhamdiCoordinator I, Planning & EfficiencyWater Production - Yanbu Dept.

How To Be Brilliant

“Let us work together to develop ourselves in our field”


Talented Writers

Muhammad IshfaqTechnician, ProtectionPower Transmission & Distribution -Y Department

Good housekeeping is not just cleanliness it also eliminates some workplace hazards and help to get a job done safely and properly. Poor housekeeping can frequently contribute to accidents by hiding hazards that cause injuries. If the sight of paper, debris, clutter and spills is accepted as normal, then other more serious health and safety hazards may be taken for granted.

Good housekeeping includes keeping work areas neat and orderly; maintaining halls and floors free of slip and trip hazards; and removing of waste materials (e.g., paper and cardboard) and other fire hazards from work areas. It also requires paying attention to important details such as the layout of the whole workplace, aisle marking, the adequacy of storage facilities and maintenance. Good housekeeping is also a basic part of accident and fire prevention.

Effective housekeeping is an ongoing operation. It is not a hit-and-miss cleanup done occasionally. Periodic cleanups are costly and ineffective in reducing accidents. Although this effort requires a great deal of management and planning, there are many benefits.

Effective housekeeping results in:• It opens the door for deeper

safety interactions• It reduces slip and trip hazards• It exposes potential hidden

hazards

• It reduces fire hazards• It aids effective emergency

response• It improves productivity• Better hygienic conditions

leading to improved health• It creates a sense of order• It makes stacked materials

intrinsically safer• More effective use of space• Better control of tools and

materials, including inventory and supplies

• It allows for better identification of missing items

• It creates good first impressions

• It instils a sense of pride in work crews when noticed

• More efficient equipment, cleanup and maintenance

• It reduces property damage by improving preventive maintenance

Effective housekeeping is not only about keeping the workplace tidy, hygienic and orderly. Housekeeping is a systematic process to help reduce the risk of accidents and is an ongoing operation and is everyone›s responsibility.

Good Housekeeping - Promotes Safety

“Good housekeeping is also a basic part of accident and fire prevention.”


Faiz Ahmed RoomiSupervisor, GISCPO Department

What do an engineer, an operator, and a pizza delivery person have in common? They all need “location” information.

Keeping tabular information in a database, a spreadsheet, or hardcopy records has long been standard practice. Knowing the street address for facilities, customers, or work orders provides a general “where” factor. However, tabular data tied to an address is generally not sufficient in the utility business. Geographic Information System (GIS) technology has added an entirely new level of functionality - and opened the world up to a wealth of information.

GIS is in use in almost every industry. People use it every day whether they realize it or not. Obtaining driving directions from the airport to a hotel uses a form of GIS that relates addresses to street networks and traffic patterns. Obtaining an Internet list of nearby restaurants of a specific type uses a GIS search function to query business data associated with geographic locations within a user-defined radius.

There are many advantages to using GIS in the utility business. Eighty to 90 percent of a utility’s data is somehow tied to a geographic location. Utilities

GIS for Water Distribution

“GIS is in use in almost every industry. People use it every day whether they realize it or not.”

must know where their pipes, valves, pumps, meters and other facilities are located. They also need to know the location and water usage patterns of their customers. They need to know where their crews are working and what facilities need maintenance. GIS allows users to query and analyze information based on its location and its spatial relationship to other features-often where no other relationship is available.

Utilities typically maintain numerous databases that have been developed independently over many years. By relating shared locations, these otherwise unrelated data sets can be associated. As an example, GIS applications can help identify trends in water main breaks to prioritize pipe replacement and rehabilitation projects. Such projects are typically analyzed using a variety of weighted criteria such as pipe material, diameter, age, surrounding soil conditions, proximity to critical locations (such as hospitals and schools), main-break history, water quality, and coordination with other public works projects. These criteria can be represented spatially in a GIS and associated with the pipe inventory. Utilities can then decide not only what improvements to make but also when to best make those improvements.

Talented Writers


Talented Writers

Once established, a GIS can be enhanced to serve as a critical link for meeting ongoing data maintenance requirements, supporting numerous data analysis/reporting activities, and interfacing with other applications. A few examples are described below:

Integration with Hydraulic Modeling GIS main break analysis can support pipe replacement prioritization.

Hydraulic and hydrologic (H/H) modeling is commonly used to analyze water and sewer utility networks - especially for developing master plans and capital improvement plans. This modeling activity can help utilities evaluate system performance and identify improvements necessary for such parameters as meeting water pressure requirements.

Integration with Customer Information System

Establishing common database links between the GIS and customer records lets utilities associate real-time demand usage with the GIS network model. This is useful in supporting H/H modeling and other analysis/reporting capabilities. Network tracing functions within the GIS can also provide useful reports such as a list of customers impacted by valve closures, identification of “critical” customers served by a section of the system, or a mailing/notification list of specific customers.

Integration with Asset Management

Aging infrastructure, demands imposed by rapid growth, and concerns about system optimization continue to fuel interest in improving asset management. Most utilities have moved, or are moving, from hardcopy record-keeping systems to computerized systems for asset tracking and maintenance. Computerized systems not only provide for superior record management but also provide a tool for planning and scheduling work activities-such as valve and hydrant maintenance programs or pipe

cleaning and inspection programs.

Linking (or migrating) this asset data to the GIS relates it directly to the network system without the need to reenter it or maintain a duplicate data set. It also allows for reporting the values of infrastructure assets by geographic area (e.g. city boundaries and pressure zones) or for use in pipe replacement prioritization and rehabilitation projects.

Although GIS and its related technologies have made major impacts on the way utilities manage both infrastructure and operations, there are still many opportunities to improve both the way in which GIS is used and the management of infrastructure and operations. The greatest limitation still haunting the industry is the quality of available data. Even in this information age, much of the data available is outdated, incomplete, inaccurate, or in the wrong format. The good news is that as low quality data is validated, verified, and/

or migrated using GIS technology, it will continue to improve. So the next time you call for pizza delivery, you can thank GIS technology not only for its role in finding your address and mapping the directions-but also for supporting the infrastructure to field phone calls, provide clean water, and carry wastewater to treatment facilities.

“Most utilities have moved, or are moving, from hardcopy record-keeping systems to computerized systems for asset tracking and maintenance.”


• The next wave of transformation in the Energy and Utilities (E&U) industry will focus on optimizing operational efficiency costs and offering personalized customer engagement.

• The industry’s increasing ‘urbanization’ and ‘retailization’ will make it imperative for E&U companies to use innovative operating models.

• E&U companies will leverage digital technologies to increase productivity, realize higher efficiencies in asset management and future-proof their business.

At the crossroad of a traditional past and a ‘smart’ future, the Energy and Utilities (E&U) industry has been successful in placing itself at a high level of technology maturity. E&U companies have invested in alternative energy sources, shifted to smarter infrastructure and leveraged digital technologies, analytics and Internet of Things (IoT). They have expanded their vision to new revenue streams and attempted to optimize costs through automation.

The next level of transformation for the industry is aimed at providing enhanced customer experience and optimizing operational efficiency costs in a highly competitive landscape. In such a context, let’s take a look at some of the trends in store for this industry.

Trend #1: Personalized interactions with customers will multiply

According to IDC predictions, non-utility companies will digitally disrupt the landscape to capture 20 percent of the energy retail market by 2020. Driven by deregulation and competition from products and services from energy retailers, E&U companies will strive to design better omni-channel customer experiences.

Increasing ‘retailization’ will open more consumer-to-utility relationships in the areas of real-time billing and mobile payments, digital experiences, energy efficiency audits and home energy management. Utilities will wake up to consumers’ demands for flexible choices in their usage of power with smart grids and smart meters.

Integrated solutions will be embedded with mobile, social and digital elements to enhance user experience. Better data quality and analytics platforms will empower consumers with granular, accurate and real-time details of power usage to enable better consumption. In short, E&U companies will move from supplying energy to enabling lifestyles.

Back-office and operational systems will be integrated to transform customer touch points in the areas of payments and communication. Social media will play a major role in customer support, proactive communication and preventive alerts. Integrated customer relationship management solutions will provide a slew of information about the customer that can be used to offer personalized services. Trend #2: Digitalization will rewire operations

E&U companies will increasingly use social media, mobile solutions and payments, big data analytics, digital marketing, IoT, and smart meter implementation to connect with digitally savvy consumers. Smart meter data will be the source for all measurements and analytics.

Cloud services will constitute a significant part of E&U companies’ IT portfolio. Data analytics will rule in the operations and maintenance of plant and network infrastructure. Sensors will increasingly collect data to monitor

asset performance for insights-driven actions on increasing reliability and availability, and reducing maintenance costs and downtime. Utilities will slash IT costs by migrating IT infrastructure into public cloud.

Cognitive systems will be an integral part of utilities› customer operations. Intelligent devices and business process management systems will constitute the digital ecosystem to deliver outstanding customer experience and operational efficiencies. Machine-learning will drive automation and intelligent analytics across huge volumes of data collected from digitized assets to provide deeper insights on asset management.

Emerging technologies will also drive the areas of battery storage, micro grid and intelligent substations as retail utility offerings. Power installations known as ‘gateway hubs’ will provide integrated offerings of energy, security and infotainment.

Trend #3: Consumers will give rise to the strong economy

Representing the ‘urbanization’ of the E&U industry, consumers who will design or customize products to suit their needs will bring a totally disruptive and asset-light business model into play. They will not only make more informed choices about energy usage, but also become energy producers and stores as well. The energy consumer will bring a significant shift in the generation, distribution, consumption and storage of energy, resulting in a shared flow of power.

Consumers will give rise to the micro market and trans-active energy marketplace models. In this ecosystem, individuals can conduct energy transactions with one another. Distributed Energy Resources (DERs)

Top Trends Shaping the Energy and Utilities Industry

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Ghulam Qadir Ghulam RasulTechnician, ProtectionPower Transmission and Distribution -Yanbu Department


drones will be integrated with enterprise software platforms for automated work generation. This will ensure speedier responses and minimal grid disruptions.

Automation and analytics will ensure an ‘always on’ and real-time synchronization of field operations with back-office data. Digitally empowered workforce teams will perform administrative tasks ‘on-the-go’ to increase productivity and realize higher efficiencies in asset management.

Trend #5: Grid security will be on the radar

The rise of smart grids comes with an inevitable increase of digital surface area and a higher vulnerability to cyber threats. Utilities’ strategic and operational security will therefore assume critical importance at an enterprise level. Compliance, IT, cyber security and physical security will increasingly move directly under enterprise risk management programs. IDC estimates that by 2018, 60 percent of a utilities’ strategic and operational security technology will be managed at the board level.

Additionally, E&U companies will share cybersecurity intelligence with external partners for better risk identification and mitigation. Tighter governing frameworks and cyber security roadmaps, increased and continuous monitoring will be put in place.

Trend #6: Business models will evolve for new market realities

With the renewables market estimated to grow by 13 percent in the next five years, E&U companies will consider diversification into renewables as a means to both modernize and future-proof their business and profitability.

Companies will increasingly move away from the commodity-based model to innovative pricing models for alternative energy generation sources, energy storage and monitoring, and data analytics. These will be possible through mergers, acquisitions and partnerships. They will also explore asset-light business models that focus on product and service volumes to create revenues and profits.

E&U companies are poised at an exciting threshold of opportunities, and the next few years will see the industry rapidly adapt to innovative business models and technologies. They will create new revenue streams and leverage the power of data to create a cognitive enterprise. They will innovate operating models and customer experiences, and deploy effective cyber threat security solutions. By collaborating with domain, technology and process experts, they will develop the required strategy and roadmaps for innovative growth.

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such as solar panels, mini wind turbines and compact natural gas generators will drive the growth of consumers.

Through participation in the ‘smart grid’ and changing energy management methods, both consumers and E&U organizations will maximize the return on their assets. Commercial organizations will increasingly form independent subsidiaries to consolidate and control their own DERs. For example, Apple Energy is Apple Corporation’s wholly owned subsidiary that guarantees Apple facilities their power. They also take the

excess power to the wholesale energy market.

Trend #4: Digitized field operations

Smartphones and tablets will offer field team’s real-time data on locations, asset specification and performance data, work processes and safety directions. Wearable’s and heads-up displays will enable them to be more situational aware for high efficiency. Drones will be deployed to assess pipelines and power assets. Data from


Energy Management

Industries, government organi-zations and businesses have all been under tremendous economic and environmental pressures over the past years. To stay economically competitive in the global marketplace and meeting increasing environmental standards to reduce air and water pollution have been major driving factor in the recent Operational Cost (OPEX) and Capital Cost (CAPEX) investment decisions for organizations. Energy management has been a significant tool to support organizations in meeting these critical goals for their survival and future success.

Energy is not free and therefore saving money on bills is attractive to businesses, industries and individuals equally. The wastage of energy is not good for the environment. A problem is that conventional forms of energy can cause environmental pollution. One global initiative is to meet stringent environmental quality standards, primarily related to reducing global warming. Energy management helps to enhance the quality of environment. As an example, the main culprit in global warming is CO2 (Carbon Dioxide), which is generated by burning of fossil fuel gas methane (CH4). As a standard equation balance,

when 0.45 kilogram of methane is burned, 1.24 kilograms of Carbon Dioxide is produced. For natural gas fired power stations, the energy management decreases the load on power generation plant as less kilowatt hours (kWh) of electricity are needed at downstream consumers.

Energy conservation actions results decrease in consumption of energy by either using energy efficiently (using less energy for a same service such as efficient lighting) or through reducing the quantity of services used (as example, using less lighting). The goal of energy management is to attain and maintain optimum energy consumption throughout the organization. Its aims to minimize energy consumptions (or expense) without affecting production & quality and to minimize environmental effects.

Energy management program is a management strategy designed to save wasteful and expensive use of energy, which ultimately reflects on businesses performance. All the component of a comprehensive energy management program (as shown in the figure below); however, different organizations can have their own structures based on their needs.

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Tahir ArshedSpecialist I, EnvironmentTechnical Services, Jubail Dept.

“Energy is not free and therefore saving money on bills is attractive to businesses, industries and individuals equally.”


Among different components, energy audit is the key to an organized methodology for decision making in the subject of energy management. It attempts to balance the whole energy inputs with its usage and serves to identify all the energy streams in a facility. Industrial energy audit is an effective tool in outlining and following comprehensive energy management program. The prime objective of Energy Audit is to determine ways to reduce energy consumption per unit of output product or to lower operating costs. For managing energy requirements of organizations, Energy Audit establishes the benchmark and also delivers the basis for planning

a more effective use of energy throughout the organization and financial savings potentials or opportunities. Some of the key areas for energy efficiency can be explored in facilities includes Tuning the Operation procedures, effectively conducting preventive Maintenance activities, auditing Electrical Motors, Lighting, Compressed air systems, Steam Systems, Water, Control and HVAC.

There are variety of benefits associated with energy management, the key one is that it provides direct tangible savings. The payback period for the opportunities in the energy

conservation depends upon the cost of investment and the energy price. With increase in energy cost, the payback period for energy saving investment reduces. The application of energy management will not only provide financial and operational improvements but will provide the opportunity to promote your business as a socially responsible and well-versed consumer of energy. With current scenarios and expected increase in energy and water tariffs, energy management has become the need for businesses due to attractive economic and environmental benefits.

Figure: Generic Energy Management Program (Ref: Energy Management Handbook, by Wayne C. Turner, Steve Doty, 2007, Sixth Edition, The Fairmount Press).

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Vibration Monitoring

Vibration monitoring is the process of monitoring a vibration of rotating machinery in order to identify a significant change in machine condition, which is indicative of a developing fault. Moreover, one of the most common technology used in the rotating equipment field is vibration analysis. Vibration analysis is the major component of condition monitoring and is the tool of predictive maintenance approach. By vibration analysis, we can detect many faults in an early stage such as misalignment, unbalance, bearing failure, coupling failures, electrical failure, process failures, etc. All of these faults can ultimately develop

into catastrophic machine failure. In addition to this, vibration analysis technology used to enhance product safety, increased machine life, minimize unscheduled downtime, maximize machine productivity and extend bearing service life. In Yanbu II complex power plant we have advanced systems for machinery condition monitoring one is called prediction and protection system CSI 6500 (online vibration system), which is providing the vibration signature continuously from critical equipment’s, the second is called the CSI 2140 Machinery Health Analyzer (off-line vibration system).

Adel Talal Nfaa Al-RhilyEngineer, Maintenance Support Yanbu II Department

“Vibration analysis technology used to enhance product safety, increased machine life, minimize unscheduled downtime, maximize machine productivity and extend bearing service life.”


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Bassim Mohammed Al-KhazalSr. Accountant, Accounts ReceivableTreasury Department

People are asking, “What is Bitcoin all about?” “Can you make Bitcoins?” “How much is a Bitcoin worth?” “Are Bitcoins legal?”

What is Bitcoin currency: Bitcoin is a cryptocurrency and worldwide payment system. It is the first decentralized digital currency, as the system works without a central bank or single administrator.

Definition: A virtual fake currency designed by an anonymous person and is somewhat similar to known currencies such as Dollars, Euros and other currencies traded but they differ in that their transactions on the Internet only.

2009: The value of virtualization in the virtual market was estimated about USD 6 cents.

2012: The value of virtualization in the virtual market was USD 21,000, and recently dropped to USD 9,000.

2018: The value market as per the month of January 2018 is USD 10,000 to USD 11,000.

Deal with Bitcoin: One of the most prominent companies and sites that accept the deal in the form of PayPal, Microsoft, Dell, Wikipedia, Zinga, Bloomberg.com and hundreds of other companies.

Negative using Bitcoin: The possibility of using them in illegal or legal operations over the internet and their value is highly volatile, along with the small number of shops, and shops that accept dealing with the absence of full international recognition.

Own Bitcoin: There are two ways to get a Bitcoin Portfolio, a free program that can be downloaded from the official website of Bitcoin or a portfolio is opened by companies specializing in Bitcoin.

SAMA warning: The Saudi Arabian Monetary Agency (SAMA) has warned of the negative consequences of trading the electronic currency called Bitcoin, stressing that the type of these virtual currencies is not considered an approved currency within the Kingdom. The Corporation explained that the virtual currency, which is being traded through the internet, is becoming more dangerous than being outside the umbrella control within the Kingdom.

Bitcoin

“These virtual currencies are not considered an approved currency within the Kingdom.”

Figure below shows the rate for Bitcoin as of January 2018 around USD 10,000.

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