HRET HIIN Readmissions Virtual Event

Fishbowl Event #3: Moving the Fish ForwardJuly 13, 2017

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WELCOME AND INTRODUCTIONSShereen Shojaat, MS| Program Manager, HRET

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AHA/HRET Hospital Improvement Innovation Network (HIIN)Reducing Readmissions Fishbowl #3: Moving the Fish Forward Online Live WebinarJuly 13, 2017The planners and faculty of the HRET HIIN “Reducing Readmissions Fishbowl #3: Moving the Fish Forward ” webinar have indicated no relevant financial relationships to disclose in regard to the content of this presentation.

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Summary Disclosure & Accreditation Statement

This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical education through the joint providership of the American Board of Quality Assurance and Utilization Review Physicians, Inc. (ABQAURP) and Health Research & Education Trust (HRET). ABQAURP is accredited by the ACCME to provide continuing medical education for physicians.

The American Board of Quality Assurance and Utilization Review Physicians, Inc. designates this live activity for a maximum of 1.0 AMA PRA Category 1 Credits™. Physicians should only claim credit commensurate with the extent of their participation in the activity.

ABQAURP is an approved to provide continuing education for nurses. This activity is designated for 1.0 Nursing Contact Hours through the Florida Board of Nursing, Provider # 50-94.

Webinar Platform Quick Reference

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Poll: How did you get here?

How did you hear about today’s virtual event?a. HRET HIIN flyerb. HRET HIIN websitec. HRET LISTSERV d. State hospital associatione. QIN-QIO f. Your organization/colleagueg. Other, please specify

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Today’s Agenda

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11:00 – 11:03 a.m. Welcome and Introductions

Introduction to today’s event and agenda overview.

Shereen Shojaat, MSProgram Manager, HRET

11:03 – 11:07 a.m. HRET HIIN Readmissions Data Update

The HRET HIIN readmissions data will be shared inclusive of baseline and monitoring data.

Julia Heitzer, MSData Analyst, HRET

11:07 – 11:50 a.m. Moving the Fish Forward!

The readmissions hospital teams will report back in follow-up to the June 15 fishbowl with lessons learned and receive active coaching to prepare for their next test of change. Key learnings will be shared with all participants.

Amy Boutwell, MDPat Teske, RN, MHAImprovement Advisors,Cynosure Health

11:50 – 11:57 a.m. Open Dialogue All attendees

Provide a synthesis of generalizable lessons learned for the listening audience.

11:57 a.m. – 12:00 p.m. Action Items and Next Steps

Close today’s event with action items and next steps for Fishbowl #4 on August 10.

Shereen Shojaat, MSProgram Manager, HRET

READMISSIONS DATA UPDATEJulia Heitzer, MS| Data Analyst, HRET

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Overall HRET HIIN Progress

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Data submitted to HRET as of: 6/30/2017

MOVING THE FISH FORWARD!

Amy Boutwell, MD, MPP and Pat Teske, RN, MHAImprovement Advisors|Cynosure Health

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NCH Baker Hospital| Florida• About Us

• 2 hospitals• 716 beds• An alliance of 732 physicians, 213

mid-level providers and medical facilities throughout Collier County and Southwest Florida

• Retirement community/Very seasonal census (higher in the winter months)

• AIM for the fishbowl• Reduce readmissions for

cardiac patients (post cath, CHF, AF) by 15% by the end of 2017.

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Hancock Regional Hospital| Indiana• About Us

– 69 beds– General acute care

hospital– 4 star, HCAHPS

Transitions of Care– “A” rating on

Leapfrog

• AIM for the fishbowl

– Reduce readmissions for COPD patients by 2% by the end of 2017.

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*Reduce one readmission every other month to reach goal

Ransom Memorial Hospital| Kansas• About Us

• Small PPS hospital• 44 licensed beds• 7 Bed ED/Trauma Center • Services include: surgical-

ortho, EENT, gynecology, urology, podiatry, OB, urology medical-neuro, internal medicine, pulmonology, cardiology and nephrology

• AIM for the fishbowl • Reduce all cause

readmissions to ≤ 5% by December 2017.

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*Reduce one readmission/month to reach goal

Greenwood Leflore Hospital| Mississippi• About Us

• 200 Bed rural, acute care hospital located in the heart of the Mississippi Delta.

• Services include emergency care, OB/GYN, newborn, neurosurgery, orthopedics, nephrology, gastroenterology, general surgery, pediatrics, pulmonology, urology, cardiology, neurology, interventional radiology, pain management, internal medicine and family practice

• Operate 22 health clinics, 4 of which are rural health clinics

• AIM for the fishbowl• Reduce readmissions for our Heart

Failure and Sickle Cell Anemia populations by 20% by the end of 2017.

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Memorial Medical Center | New Mexico• About Us

• LifePoint Facility• 199 beds• General acute, regional

referral center for seven smaller facilities

• New colorectal surgical program, new PICU, new bariatric surgical program

• AIM for the fishbowl• Overall reduction in

readmissions by 5 % by the end of 2017.

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• Readmissions Team• Lead: Anthony W. “Tony” Baird,

Executive Director, MSO, Clinical Quality

• Other team members:• Julie Howard, RN | Director,

Quality• Jay Sundheimer, RN, MSN | ACNO• Patty Mathews | Director, Case

Management

OPEN DIALOGUEAll

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ACTION ITEMS AND NEXT STEPSShereen Shojaat| Program Manager, HRET

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Continuing Education Credits

• Launch the evaluation link in the bottom left hand corner of your screen.

• If viewing as a group, each viewer will need to submit separately through the CE link.

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Improving care transitions across the continuum. Stories for you, by you.

www.huddleforcare.org

Readmissions Resources– Change Package

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Readmissions Change Package Link

Readmissions Resources- Top Ten Checklist

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Readmissions Top Ten Checklist Link

Readmissions Resources- Whiteboard Video Series

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• The 11-part series is delivered byreadmissions expert Dr. Amy Boutwell,HRET HIIN Readmissions SME anddeveloper of the newly released AHRQHospital Guide to Designing andDelivering Whole-Person TransitionalCare.

• The purpose of these whiteboard videosis to focus and align with the material inthe HRET HIIN Preventable Readmissionschange package and top ten checklist.

• To view the video series, visitReadmissions Whiteboard Video SeriesLink.

Readmissions Resources - LISTSERV

• Join the LISTSERV® – Ask questions– Share best practices, tools and resources– Learn from subject matter experts– Receive follow-up from this event and notice of

future events

• Huddle for Care Discussion Forum

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Upcoming Readmissions Fishbowl Series Events

All from 11 a.m.- 12 p.m. CT• Reducing Readmissions Fishbowl Series 4

– August 10

• Reducing Readmissions Fishbowl Series 5– September 14

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Thank You!

Find more information on our website: www.hret-hiin.org

Questions or Comments: HIIN@aha.org

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