HR Training Sessions
-
Upload
vishwanath-ramdas -
Category
Leadership & Management
-
view
223 -
download
0
Transcript of HR Training Sessions
FIRO_B
Founded by Willliam Schultz 1960Foundational Inter-Relations Orientation
6 Scales9 item questions
Who's Who , Reference Gary smalley ] 5 way of love Edward Deci ] Internal Needs C R A John Maxwell ] Anne Manning Trainer: Achieve global
Key Questions 1. Biggest challenges for leaders? Empowerment + retain2. Why so ? Approvals + positive path
Key Areas Individual Performance
Dealing with Ambiguity Team Performance
Building Effective Teams Developing Direct Reports and Others Managerial Courage Peer Relationships
Client Relationships Informing
Business Performance Drive for Results
Create a Leadership Profile B-DRIPS ] Zones
business diversity reflection ingenuity people society
zones tension short term mental energy assess hail Johari Kaplan learning model
USDB unknown struggle doing being
John Maxwell 5 levels of leadership permission productive .
JM LEADERSHIP = influence * inspire
Link to strategy.. 6 principles CLIMatIC Confidence / Self esteem ] insult defense + resilience and
embrace change Lead by example ] hail +open to new overseas Situation Issues not people ] focus Moment beyond ] long term+ trust+ outcome + Initiative ] forward+ anticipate + not victim Constructive relationship ] leverage divergences
Line of sight DiSC-CC Firearm etymology Deliver ] tailor Spheres of control influence message Control influence out of Clarify ] org external emotion Compose ] WAC = goal factors as is Plan action roles
needs based feedback Genuine 2 way clear reasons for structures and actions collaboration on solutions next steps links solution to psychological needs
Language as a barrier? Control words and needs supported lang 3v = verb 7 + vocal 38 + visual 55 Albert maraubin UCLA
Receiving feedback Ease the exchange ] courage + non defensive + receptivity +
encourage to express Focus on message = irritation, motives, not person,
explaining Listen understand ] Decide action
Tony Buzan Cues 201. NeCTar Nectar drips == understand leadership profile B-drips [ business diversity reflection
ingenuity people society ] Assess leader profile 202. NiShaNA == target [ USDB [ Johari Kaplan learning model [ unknowns struggle doing being 203. 5 Levels Leader John Maxwell== permission productive . 204. NeCRo [ influence * inspire JM LEADERSHIP 205. NoZZLe [ Leader WAC = Profile * template * interpret * swot * plan * do 206. 6 principles for Msg CLIMatIC [ Confidence/SE, Lead by Ex , Issues, Moment beyond,
Initiative, Constructive Rel 207. 5 Leader Quals VICtIM [ Vision, Inventive, Collaborative, Intelligent, Mindful 208. MSG = Clarity, Compose, , Deliver, Tailor 209. 4 Steps Review = benchmark ++ outcome / merits ++ highlight / value ++ express/smart,
Timing 210 5 Lang of Love Dr Gary Smalley ] STTAG affirmation+ acts of service + touch + gift +quality
time 211 5 ways of saying sorry [ Dr Gary Smalley 212 feedback Mind SACRiLeGiCS== Genuine 2 way ++ clear reasons ++ Str..actions ++
collaborative solutions ++ links to needs 213 3 Psycho Needs [ Edward deci, SDT , [ Competence, Relatedness, Autonomy 214 Feedback Method [ SINuS ] Situ + needs + impacts + solutions 215 Language barriers [ Control words ++ 3V, Albert maraubin UCLA ++ Listen
Dale Carnegie high Impact Presentations 2015.1119 AIG Purabi Mitra >> DC 1/15 ++ HSBC, 13Y
[ [email protected] [ Sushant Singha >> Airtel, 15Y, 1.%Y in DC
Influence Infographic
40% Bored ++ 44% Sleepy ++ 3 % Impact Albert Meharabiyan UCLA
research on how we impact others 3V 7 + 38 + 55
Dale Carnegie
A speaker who starts nowhere, usually gets there!! Talk is a voyage, mmust be charted, planned like in
combat like Art of War, A Science
Winston Churchill if you have a specific point, be a pile driver, dont be
subtle or clever, repeat atleast 3 times
Abe lincoln
my way of openning and winning an argument is to first find a common ground of agreement
If you want to cut a tree spend 80% of the time sharpening the Axe
5 Drivers Professionalism Clarity & FORCE Positive Impressioons Natural & Relaxed Sell Ideas & Inspire
NOTE on Impact Appearance ++ How we communicate ++ Attitude, self
control ++ Relate to people ++ prof competence outcomes >> Impact ++ Pressure ++ Motivate ++ Enable
Change LOOK ++ DO ++ SPEAK [HOW ] ++ SAY [ What ]
NOTE on build Rapport feel the honor ++ HAIL ++ mention names ++ play yourself
down ++ we not you ++ listeners interests ++ have a good time ++ dont apologize ++ NObler emotions ++ welcome criticism ++ be a Good person skilled in speaking
3P [ Present ++
Message the HOw CRA internal needs What ++ Why - Purpose ++ Business Objectives Selling session >> pitch to Carlos on increased resources
EXEX Sci Value Add Deal spoke for 90 s on pitching Value add to sci Feedback >> -- Movement shifty -- Eye Contact cna improve
-- pleasing, smile -- assertion ++ composture, engaging, ++ fluency 66% ++ Hand gesture
Key aspects to knowing the audience Profile the Audience ++ 7C of communication {g44} Power of 3 [ bring on Tomorrow ] not more than 3 words,
nemes! 13:00 How does that help us do our work better >> Hidden
positives
3 parts to the message Open
Statements {analogy, startle, good news} , Questions { gain info, participation, agreement }, Stories, Compliments
Body Argument .. For Choice… then 3 options, going from negative to
positive Benefit, Value, Evidence Evidence ] Truth DEFEATS Doubt
○ Demos + Examples + Facts + Exhibits + Analogies + Testimonials + Statistics Message == Magic Formula of Dale Carnegie
○ Incident 90 ++ Action 5 ++ Benefit 5 [ spend most time relating to a incident that inspires motivates that relate an action and a benefit
Close Impress {benefit, quote} , Inform {steps, Actions, key points} , Persuade
{Action/Benefit, Reco }, Inspire {challenge, noble motives appeal}
Managing PR composure ++ Results Oriented ++ pleasing ++ not personal
but Facts ++ Attitude ++ staid and steadfast
4P.. Plan Prepare, Practice Presence Knowing the audience Sales Pitch Start with soft positives Power of 3 .. convince ++ Inflluence ++ Persuade