HR Summit Brochure Sera

8/7/2019 HR Summit Brochure Sera

1/24

Enhancing ROI Through Innovative Employee Strategies

6 & 7 May 2010 Suntec Singapore International Convention and Exhibition Centre

HR SUMMIT 2010www.hrsummit.com.sg

RegisterNow&

Save60%*


2/24

HR SUMMIT 20106 & 7 May 2010 Suntec Singapore International Convention and Exhibition Centre

Now in its eighth year, HR Summit is Asias most popular HR event. For 2010 it oers you an unprecedented line up o speakers includinginternational thought leaders and talent experts along with business and HR leaders rom some o the worlds greatest employers. They and theirpresentations have been especially selected to provide you with innovative talent and employee strategies to help enhance ROI as well as meet themany challenges being aced in 2010 and beyond. Choose rom 5 streams and registration levels with prices or this action-packed two day eventstarting rom just S$99*

Enhancing ROI Through Innovative Employee Strategies


Dont Miss the Most Popular HR Event o the Year


3/24

www.hrsummit.com.sg

2 Days just S$399+ GST*

The Talnt Managmnt stream is designed

to assist you to win the battle against

many o todays talent management

challenges and changing organisational

priorities. Oering excellent value or

money - when you register or

Talnt Managmnt you also enjoy ree

breakout access to the 2-day

Prformanc ROI, Corporat Larning and

Solutions Workshops - as well as the Talent

Management itinerary.

Talnt Managmnt2 Days just S$299+ GST*

The Prformanc ROI stream oers a cost

eective two-days o international,

regional and Singapore-based case studies,

workshops and initiatives to help you

urther improve employee perormance

and organisational ROI. Attend

Prformanc ROI and also enjoy ree


Corporat Larning sessions and the

Solutions Workshops.

Prformanc ROI

The Solutions Workshops oers you two

action-packed days o real-world

solutions to a wide variety o todays HR

and organisational challenges.


Solutions Workshops

1


EXCLUSIVE +ACCESS ALL AREAS

The Ladrs Forum stream is tailor-made

to the needs o HR Directors, VPs, CHROs,

Senior HR Managers, CEOs, CFOs and

senior business leaders. Oering an

exceptional ROI when you register or the

Ladrs Forum you enjoy exclusive access

to the 2-day Leaders Forum agenda

PLUS ree breakout access to any session

- anywhere - any time, throughout the

entire HR Summit.

Ladrs Forum

Which Colour Suits You?Choose rom ve registration levels priced rom just S$99* to S$599* or two action-packed days


The Corporat Larning stream is tailor-made

or HR and business proessionals who

are responsible or the training anddevelopment o employees. Attend

Corporat Larning and also enjoy ree


Prformanc ROI and the Solutions Workshops.

Corporat Larning

Register For Any Stream Nowand Enjoy:

60% DISCOUNT*PLUS

FREE Meeting Sciences Sotware (worth S$650)This special sotware programme is tailor-made to help

you increase perormance and ROI by transorming your

organisations meeting processes into ocused, energised and

highly productive desired outcomes. Register to attend any

stream o HR Summit 2010

and receive Meeting Sciences

Sotware (worth S$650)completely ree o charge.

This rejuvenating spa treatment rom Chinois Spa is an ideal

reward or you or an employee deserving recognition. Worth

S$75 it is especially designed to increase productivity and

reduce stress. Register or any

stream o HR Summit 2010

and receive this ully inclusive

treatment with our compliments.

FREE Spa Treatment (worth S$75)

FREE HR Pack (worth over S$200)

Speaker notes rom your qualiying stream(s)

* Terms & Conditions apply


4/24

www.hrsummit.com.sg


2

Equipping Your Talent to Hastenthe Turnaround

Dr J.P. Pawliw-FryInternational Speaker, Author & Perormance CoachInstitute or Health & Human Potential

Your managers and leaders are under pressure. Theyhave too much to do and too little time. They are acingunprecedented change, uncertainty and complexity. Whilethe economy is coming back, they have ewer resources andpeople to manage it. They need a new set o tools to helpthem be at their best in dicult moments. In this powerulHR Summitexclusive presentation, you will learn the key

attributes your managers and leaders require in order to help your organisation hastenthe turnaround and get ully back on track. You will learn the brain science behind bestperormance and the best way to equip your managers and leaders so they can bring theirbest or the organisation.

Dr. J.P. Pawliw-Fry is an author, columnist and perormance coach to Olympic athletes andbusiness leaders. He melds innovative research with powerul inspiration to create thought-provoking and moving keynote presentations. An expert in emotional intelligence, he is oneo the worlds most highly sought-ater speakers on the topic.

Right Stu Leadership - Solutions orExecution Excellence rom a Top GunCommand Astronaut*

Rick SearossAstronaut, Pilot and Space Shuttle Commander

In this very special HR Summitplenary presentation, astronautand Top Gun pilot Colonel Rick Seaross shares his rsthandexperiences gleaned rom piloting and commanding spacemissions. Using a stunning array o visuals and video takenrom outer space, Rick will share his unique insights on the

many leadership, teamwork, innovation and peak perormancelessons that can be learnt rom human space fight and will share how these can empowerorganisations to achieve out-o-this-world results!

As one o a very elite group o individuals who has commanded a human space mission,Colonel Rick Seaross speaks with authority born o in-depth personal experience. In his careerhe has led many dierent teams, including commanding the most complex science researchspace mission ever, on Space Shuttle Columbia, and has also served as pilot on other spacefights including a joint Russian-American mission to the Mir space station.

Prior to becoming an astronaut Rick was a ghter pilot and test pilot in the U.S. Air Force, withover 5800 hours fying time in 71 dierent types o aircrat. A distinguished graduate o the U S.Air Force Fighter Weapons (Top Gun) School and the U S. Naval Test Pilot School, he is Director

o Flight Operations or XCOR Aerospace (www.xcor.com), where he fies the worlds onlyliquid rocket-propelled aircrat and works with the development team o the Lynx suborbitalspaceplane, or which he will be the rst test pilot. Rick has held executive level positions in theaerospace industry and was a contributing author to the bookLeadership on the Run - How toGet Better Results Faster.

Plenary Sessions

* Excludes those registered or S

luts Wkshps


5/24

www.hrsummit.com.sg


3

People, Perormance, Proft

Dr Javier BajerFounding CEOThe Talent Foundation

During this high energy session, international talent andleadership expert Dr Javier Bajer will share some o themethods used during a recent culture transormationprogram, where thousands o HSBC employeesincreased their perormance and the organisationmanaged to exceed its business targets. Javier willchallenge the popular view that developing the right

culture or a business is something that takes years. Hewill use real lie examples o100dayJourney, a proven method to accelerate culturechange and make those changes sustainable over time.

Dr Javier Bajers talent and passion is to develop extraordinary leadership at scale,re-engaging their people and nding concrete answers to the challenge o unlockinghuman talent in very practical ways. He requently addresses and chairs internationalconerences on the topics o Leadership in Crisis, Accelerating Culture Changeand Workorce Engagement. Javier regularly writes or a variety o publicationsand is oten invited to participate in television and radio programs on the topics oleadership and talent.

Working or You Isnt Working or Me How HR Can Help Employees Manage Their Bosses*

Katherine Crowley & Kathi ElsterPsychotherapist & Consultant

In this exclusive HR Summitpresentation, Katherine & Kathi will discusshow sooner or later, every employee works or someone they cant stand.When that happens, some people quit, some suer in silence, and otherscope by sulking, obsessing, avoiding, or retaliating. None o these optionsrepresents a good outcome or the business which has invested time,money and eort into its human capital. When turbulent boss/employeerelationships arise, its oten up to HR to smooth the waters, but that canbe easier said than done.

Fortunately, Katherine Crowley and Kathi Elster, the corporatepsychologist and business strategist behind Working For You Isnt WorkingFor Me The Ultimate Guide to Managing Your Boss, are here to help! Theirpresentation at HR Summit 2010 will show how HR can successully adviseand instruct any sta member who is grappling with a dicult authority

gure. Filled with the concrete examples rom actual corporate environments, they will show theaudience how to manage some o the worst behaviors rom bosses and sta alike. Chronic critics,yellers, unconscious discriminators, control reaks, pathological liars and absentee leaders will all beconsidered in a un but thought-provoking exploration into boss/employee relations.

Katherine Crowley, a Harvard trained psychotherapist, and Kathi Elster a management consultant,are best-selling authors, educators, public speakers, and veteran consultants. They are seasonedguides in the area o proessional ulllment through sel-awareness and sel-management.

Theyve led workshops at Microsot, Starbucks, Time Lie, Martha Stewart Omni Media, and PearsonEducation. Together they have written the business best seller Working With You is Killing Me: FreeingYoursel rom Emotional Traps at Work (2006) Working For You Isnt Working For Me, The Ultimate Guideto Managing Your Boss (2009)

Plenary Sessions

* Excludes those registered or S

luts Wkshps


6/24

Leaders Forum

www.hrsummit.com.sg4

EXCLUSIVE + ACCESS ALL AREAS

The Ladrs Forum is tailor-made to the needs o HR Directors, VPs, CHROs, Senior HR Managers, CEOs, CFOs and senior business leaders. Register or Ladrs Forum and

enjoy exclusive access to the 2-day Ladrs Forum agenda PLUS enjoy breakout access to any session - anywhere - any time, throughout the entire HR Summit.

Google on Achieving theirLegendary Status as One o theWorlds Best Employers

Manoj Varghese

Director, People Operations, Asia PacicGoogle

In this very special inside case study, hear directlyrom Googles Manoj Varghese how the $150billion dollar company is organised around aunique ability to attract and leverage the talent oexceptional technologists and business people.

Sharing how he and HR have worked hard to build an environment o creativity& challenge that inspires their employees to do their best work. Additionally,Manoj will reveal just how Googles policies, communication systems, benetsand programs are constantly evolving to keep pace with their growing numbero employees. And precisely how these initiatives, which are rooted deep intheir culture and principle values, empower employees to make contributionsthat help drive Googles overall success.Manoj Varghese is currently Director, People Operations or Google in AsiaPacic. In his role, he is responsible or all o Human Resources unctions in theregion. Credited or setting up and growing the Google India Operations, as

one o its rst senior management hires in India, Manoj comes with a rich andvaried experience in HR spanning unctions such as Stang and ManpowerPlanning, Organisational Development and Perormance management responsibilities he held during his career stints in global organisations such asMaruti Suzuki, Inosys Technologies, Dell Inc and currently, at Google Inc.

Behind the First China-AssembledAirliner

Benedicte Hersen

Organisation StrategyFuture Eads - Business ImprovementProgramme EADS, Paris HeadquatersFrance

HR Summit 2010 oers this exclusive presentationby Benedicte Hersen, ex-Vice President oHR, Airbus China. Shell take you on a rst-

person account o the HR strategies and practices behind Airbussuccessuldevelopment o its China industrial ootprint acilities. Benedicte wasinstrumental behind the scenes o the rst China-assembled airliner, launchedin June 2009. As well as creating a harmonised HR ramework across severalworking sites in China, she took a central role in the companys recruitment,retention and development strategies. The result, as she shall share, has been aworking culture o excellence or a pioneering company in Asia.

Benedicte Hersen was responsible or the implementation o a new HRgovernance system throughout Airbus China along with the denitiono strategies needed to meet uture business challenges eciently.Entrepreneurial and pragmatic, Benedicte brings with her over 20 years oexperience rom various unctions including: Engineering, Project & ProgramManagement, Operations, Consulting and HR. She is known to be ready to

meet any challenge requesting Change leadership, no matter the domaininvolved, and is presenting this Singapore exclusive inside case study only atHR Summit.


Plenary Session

Dr Javier BajerFounding CEO , The Talent Foundation

Full details on page 3

Working or You Isnt Working or Me -How HR Can Help Employees Manage

Their Bosses

Plenary Session

Katherine Crowley & Kathi Elster

Psychotherapist & Consultant


Equipping Your Talent to Hasten the Turnaround

Plenary Session

Dr J.P. Pawliw-Fry

International Speaker, Author & Perormance CoachInstitute or Health & Human PotentialFull details on page 2

Right Stu Leadership - Solutions or ExecutionExcellence rom a Top Gun Command Astronaut

Plenary Session

Rick SearossAstronaut, Pilot and Space Shuttle CommanderFull details on page 2


7/24


www.hrsummit.com.sg 5

The Five Faces o Genius: How to

Innovate in the Midst o ChangeAnnette Moser-Wellman

Innovation & Leadership Expert and Author

Annette Moser-Wellman shares her insights oninnovation through the model - The Five Faces oGenius. These Facesrepresent creative thinkingstyles that HR and every leader must have ithey are to be eective in todays marketplace.Drawing rom the arts and sciences,Annette shows people managers rom all levels

how to use the ve skills to lead. With over 20 years o business leadershipexperience, She outlines the skills o the next generation manager with energyand sense o humor that enlivens and rereshes audiences. She includes richexamples rom todays global market, as she explains what it takes to be aleader o ideas with corporations and within the market.

Annette Moser-Wellman works with some o the worlds leading companiesrom Coca-Cola, Ford Motor Company, JP Morgan Chase Bank and Krat Foodsto Microsot, Starbucks and the Walt Disney Company. Her expertise spansthe range o strategy and vision planning to leadership development andinnovation training.

Her book, The Five Faces o Genius, Creative Thinking Styles to S ucceed at Work,outlines ve tools that leaders and HR need in the next generation o business.She also coaches leaders at the CXO level and assists them in understandingthe relationship between controlling weaknesses and personal potential.Her model helps HR and senior executives shape a compelling vision or theorganisation.

The Role o HR in Enabling Change

in RBSBrian McLaren

Regional Head o HRABN Amro, Asia

In 2007, RBS had a relatively small presence inAsia with some 2,000 employees across theregion. Then suddenly, with its well documentedtakeover o ABN Amro, that gure rocketed to23,000 in an instant. Enter Brian McLaren romEurope, to oversee the HR integration o what stillis the worlds largest ever banking takeover.

Fast-orward to September 2008, the collapse o Lehman Brothers, and thenear-complete unraveling o the worlds nancial system. The newly ormedRBS Group ound itsel in un-chartered territory and Brian, along with his HRteam, were aced with more proessional challenges than many o us ace in alietime.

In this ascinating inside case study, hear rst hand how Brian and HR haveaced and dealt with an incredible array o challenges and circumstances,including:

The initial merger and transition o teams and departmentsDeveloping single HR protocols across a newly enlarged regionMaintaining morale during an about turn in markets and a suddenrationalisation o the businessSta communication and transparency when legislation requires nodisclosureWinning hearts and minds, whilst driving perormance - when employeesare uncertain as to their uture role and employerLeading an HR team when 50% o their work is completely new territory

Brian McLaren has commented, It is the most complicated task I have everworked on by a long way. But Ive never enjoyed the challenge quite so much.Dont miss Brian and this very special Inside Case Study, only at HR Summit 2010.

Leadership and Human Nature:

Understanding Why Employees Actthe Way They Do

Phillip Van Hooser, MBA, CSP, CPAE

Business Leadership & Service Expert, Authorand Executive Coach

A single principle o human nature drives allhuman behavior. Senior HR directors, CEOsand business leaders that understand andapply this principle can more successully

create work environments within their organisations that engage theirpeople, improve productivity and generate bottom line protability. Withknowledge and understanding o this one principle, all those attendingthis exclusive HR Summitpresentation will be equipped to:

Recognise the our universal ears that hinder employee development

Implement organisational strategies that combat ear and resistance to changeIdentiy the unique motivational needs o each employeeCreate working environments where employees are engaged andperorm at their peakEvaluate the readiness o employees to accept new levels oresponsibility and authority

Since 1988, Phillip Van Hooser has spoken, written and consulted onleadership and customer service issues worldwide. From his experience asa manager or FORTUNE 500 heavy manuacturing and consumer productscompanies and a director or a locally owned community bank, Phil knowsrsthand methods that equip executives and managers to lead theirpeople more eectively and serve their customers more successully.


8/24

Leaders Forum

www.hrsummit.com.sg

Enhancing HR ManagementThrough Strategic CSR Practices

Dr Richard Welord

Chairman, Co Founder CSR Asia, Proessor,

University o Hong Kong, DirectorERP Environment

This exclusive HR Summitpresentation willhighlight the increasingly important interacebetween HRM and CSR. It will demonstratethat good CSR strategies can supplement good

HRM and have positive impacts on recruitment, retention and productivity.In particular, Dr Welord will highlight opportunities in the areas o employeevolunteering linked to strategic community investment strategies that canincrease employee morale and thus help to build your brand as well as thereputation o the business. It will also highlight the business case or a strategy

6

Leadership in Times o Change

Stephen QuesnelleAuthor, Partner and Proessional SpeakerSacred Cow Company

Sacred Cows a met aphor or organisationalissues that everyone can see but no one wants totalk about can harm even the most successulrm. In this Asia rst presentation, StephenQuesnelle shares this real lie case study on thetelecom producer Mitel Corporation with whomhe worked as a Change Agent through the boom

and bust years which took them rom rampant technology uelled growth tothe challenge o staving o both competitive and organisational threats thatcould have wiped out the entire company. In this engaging and humorouspresentation, you will hear how Stephen worked with Mitel employees todevelop mission critical leadership behaviours that put the cows out topasture and turned Mitel Corp around, increasing bottom line protability by a

stunning actor o 40.

Stephen Quesnelle is one o Canadas leading experts in applied behaviouralscience, delivering behaviour based strategy implementation to organisationsaround the globe. He has more than 20 years o change managementand leadership development experience with a successul track record oimplementing behaviour change plans that improve employee commitment,job satisaction and productivity. Stephen has utilised his broad technical skillsand organisational development background to improve business results orclients in the high technology, telecom, transportation, ood services, oil & gas,insurance, pharmaceutical and public sectors.

PANEL DISCUSSION:HR Challenges in the Financial Sector

Roger Collantes

Vice-President, Regional Learning &Development Director

Citibank Singapore Ltd

Jolene Chen

Group Head Resourcing, Learning &Talent Development

Standard Chartered Bank

Gyan Nagpal

Regional Head o Learning & Development Asia Pacic

Deutsche Bank AG

Brian McLaren

Regional Head o HR

ABN Amro, Asia

on diversity and inclusion in an environment where top talent is still hard to nd.

Richard Welord has twenty years o experience working in the elds oenvironmental management and social responsibility. He was one o theearly pioneers in developing social audit and reporting methodologies withUK-based organisations such as The Body Shop, IBM and Eastern Electricityin the 1990s. Since then, his work has been increasingly Asian ocused asa result o his current position as director o the Corporate EnvironmentalGovernance Programme at the University o Hong Kong. He has sat on theSwire Environmental Committee as an external adviser or the past our yearsand has undertaken consultancy work with a number o leading companies,including MTR Corporation, Disney, CLP, Nike, Shangri-La Hotels and Resorts,HP, HSBC, Citigroup and Adidas.

What Real Leaders Do and FakeOnes Dont

Ian Berry CSP FAIM

International Speaker

In this special presentation Ian Berry looks athow leadership can be learned regardless o thetalents we were born with. Additionally, he sharesthe 3 key paradigm shits changing the ace omodern business and what real leaders must doto be successul in business today. In this thoughtprovoking presentation, Ian not only providesstrategic advice but also oers insights on:

Why leadership ails without managementThe power o the paradox that is leadership and managementThe 3 key paradigm shits that are changing the ace o modern businessand that real leaders must makeHow leadership can be learned regardless o the talents we were born withAttracting, engaging, and retaining your best employees

Improving value propositions to all your stakeholdersCascading strategy down to those who execute and thereby creatingownershipEliminating people problems

For almost two decades Ian Berry has been helping HR and leaders around theworld to do today what others will only be thinking about tomorrow. Regardedby many as Australias most engaging and inspiring business speaker, Ian is theauthor o three books, including his latest, Diferencemakers - how doing good isgreat or business.


9/24


www.hrsummit.com.sg 7

REGISTRATION BONUS

Talnt Managmnt

Prformanc ROICorporat Larning

Solutions Workshops

Book now or the Ladrs Forum and enjoy:

60% DISCOUNTEarly bird special S$599 + GST

Normal price S$1,499 + GST

PLUSRegister to attend the Ladrs Forum and

ACCESS ALL AREAS. Free breakout access toany o the sessions rom:

See page 21 to register

FREEMeeting Sciences Sotware (worth S$650)

HR Pack worth S$200

VIP networking luncheons & rereshments

Spa Treatment (worth S$75)

Speaker notes rom all streams

Scores on the Board Developing

Leadership SkillsBill Lang

CEO and Founder o Bill Lang International;Author and Proessional Speaker

This HR Summitexclusive presentationcombines the latest research rom HarvardBusiness School and the eld o neuroscienceas well as real lie practices rom some othe worlds most successul proessionalsports and business teams. It will assist

you to deliver big improvements in areas that include: motivating andretaining employees, building managers, improving your organisationsexecutive leadership and coaching skills as well as developing higherperorming teams. Since its launch, Scores on the Board has beenused by organisations that operate on every continent, in every majorindustry and by every type o team. From executive leadership teams

to ront-line sales and service teams, rom specialist technical teamsto back-oce operations teams, the system has helped teams achievebigger improvements aster and propelled them to win National andInternational awards or excellence and innovation.

Bill Lang, developer o the Scores on the Board business improvementsystem, has built an impressive career as an entrepreneur, internationalbusiness consultant, business owner, executive coach and authorspecialising in leadership and team perormance improvement. Hisextensive career prole includes working as a strategist and managementconsultant with KPMG, AXA, Macquarie Bank and McKinsey & Company.He also co-ounded the FreeOnline business in Australia and SharingaNetworks Inc., the San Francisco-based tec hnology company.

Growing Greatness: How to

Design, Develop, and Implement aLeadership Development Program

Dr. Karen Lawson, PhD, CSP

Author and Proessional Speaker

Join Karen Lawson, as she shares her insightsand approach to designing, developing, andimplementing a leadership developmentprogram. In this engaging and highly interactivesession, you will learn what is involved in

undertaking an integrated and comprehensive approach to developingyour leadership pipeline. You will receive sample checklists and other tools tohelp implement a successul leadership development program within yourorganisation and you will leave the session with take home strategies includingsample curricula, approaches and delivery options.

PLUSYou will learn how to:

Identiy key elements/components o a successul leadershipdevelopment programAdapt tools and techniques to your own leadership development programExamine various methods to develop present and uture leaders

Dr. Karen Lawson is an international consultant, speaker and author specialisingin organisation and management development as well as executive coaching.She has extensive consulting and seminar experience in the areas o teamdevelopment, communication, leadership, and quality service across a widerange o industries. Clients include a variety o prominent organisations romnancial services, pharmaceutical, telecommunications, manuacturing,healthcare, government, and education. In her consulting work with Fortune500 companies as well as small businesses, she uses her experience andknowledge o human interaction to help leaders at all levels make a dierencein their organisations.


10/24

www.hrsummit.com.sg

Talent Management

8

The Talnt Managmnt stream is designed to assist you to win the battle against many o todays talent management challenges and changing organisational priorities.Oering excellent value or money - when you register or Talnt Managmnt you also enjoy ree breakout access to the 2-day Prformanc ROI, Corporat Larning and

Solutions Workshops - as well as the Talnt Managmnt itinerary.

Weirdos in the Workplace! The NewNormal, Taking HR rom Complianceto Creativity - Special ExtendedPresentation

John Putzier, M.S., SPHR

Author, President & Proessional Speaker

Unzip your orehead, buckle your seatbelt, and getready to Get Weird with John Putzier renownedspeaker and author oGet Weird! 101 InnovativeWays to Make Your Company a Great Place to

Work and Weirdos in the Workplace! The New NormalThriving in the Age othe Individual.

In this Singapore exclusive presentation, John will show you why and how alittle weirdness may not be a bad thing and how it can be harnessed to helpyou achieve a high-perormance work culture. He will demonstrate how HRand Business Leaders can recognise when weirdness has worth, as well as helpyou to identiy when it does not, and how you can tailor your perormancemanagement systems to recognise the dierence.

You will also learn a new way o thinking that will move your organisation roman Age o Compliance to an Age o Creativity and in doing so make HR a morevalued and strategic player within your organisation.

As well as being a best selling author, John Putzier is an international speakerand human resources expert. He speaks regularly to HR and business leadersand appears requently in the media advising on current workplace issues andtrends, These include: CNN, ABCNews and NPR television, as well as in TIME,USA Today, The Wall Street Journal, The Ne w York Times, INC., Business Weekand many others.

McDonalds Case Study - BuildingYour Brand Through the Best Talent

Shaun Ruming

Vice President, Human ResourcesAsia Pacic Middle East & AricaMcDonalds

In this Singapore exclusive presentation,McDonalds Shaun Ruming will share withyou how he and his team have been drivingthe talent management agenda across the

37 countries in APMEA, building high perormance teams to ensureheightened customer satisaction and strong shareholder returns. Sharinginsider tips rom the ront line, this special case study presentation willalso show you what the company has learnt along the way and whatMcDonalds are ocused on or the uture.

Shaun Ruming, Vice President - Human Resources Asia Pacic, MiddleEast and Arica (APMEA), has worked or the McDonalds System or over20 years. Shaun has moved up rom the Crew room to the Board roomholding numerous positions in Operations, Training and Human Resources.During this time he has seen McDonalds expand to over 118 countriesand become one o the most recognised brands in the world. Since 2003,McDonalds has had an impressive revival across all o its key perormanceindicators under their Plan to Win ramework. Paramount to this revival

has been the companies eorts on ensuring the best talent is in place todrive sustainable results, grounded against core values.


Their Bosses

Plenary Session





Plenary Session

Dr J.P. Pawliw-Fry



Plenary Session



Plenary Session




11/24

www.hrsummit.com.sg


9

Preparing or the Return o

the Talent War with InnovativeRecruitment Strategies

Laurie Lazar

International Recruitment Expert, Speakerand Trainer

With layos dominating the headlines, talentshortages may seem like a distant challenge. Butas the economy rebounds, will you be ready ora CV tsunami generated by employee deections

and baby boomer retirement? In this Singapore exclusive presentation,international recruitment expert - Laurie Lazar, will discuss how to prepare orthe return o the war or talent by:

Incorporating Social Media Eectively4 generations, 4 strategies

Retention Strategies Avoiding DeectionsCommunication is Key How to communicate internally and externally tosimultaneously create the best talent retention and attraction

Explore actions you can take today to separate yoursel rom the pack when theCV tsunami hits and the war or talent returns.

For over 15 years, Laurie Lazar has successully matched hundreds oexceptional candidates with highly complementary working environments.Her unique approach to talent acquisition is both warm and eective, creatingoutstanding stang results. With her extensive hands-on experience, Laurieis more than a trainer in the eld o recruiting; she is a passionate practitionerwho inspires hiring proessionals to shit their approach to recruitment andattract top talent.

From smaller rms to global organisations, Lauries experience with abroad client base has provided her with insight she shares in an engaging,

entertaining, and eective manner. Her talks leave audiences energised andready to incorporate ideas that lead to immediate improvements in theirrecruiting eorts.

In addition to tactical recruiting expertise, Laurie has been instrumental instrategic human resource process and planning initiatives. He r perspectiveon this critical unction is inused with practical tactics easily incorporated intoany working environment. Lauries enthusiasm or connecting people withopportunity is contagious and inspiring.

Combating Negativity in the

Workplace: Lessons Learned romthe ONE.99shop

Nanz Chong-Komo

Founder o Nanz Inc.com and Best SellingAuthor

In this very special HR Summit presentation,Nanz Chong-Komo will share real worldexperiences and the many lessons gleanedrom her entrepreneurial journey, including the

strategies used to strengthen the team in the very dark hours beore theclosure o her ormer business, ONE.99shop. She will share her passion onhow to build positive employees and oer take home strategies to helpyou transorm a negative work culture into an irresistible one that not onlyretains its sta but draws them.

A powerul speaker and motivator, Nanz Chong-Komo is a highly regardedbusiness woman and author who has won the Woman Entrepreneur othe Year Award and the International Management Action Award. Sheis known or delivering honest, highly energet ic and thought-provokingpresentations that will assist you to meet the challenges o todayscompetitive business environment.

Thriving on the Challenges o

Change and InnovationIan Berry CSP FAIM

International Speaker

The majority o employees are guilty oresisting change, but in this Singapore exclusivepresentation, Ian Berry will show how youand the people in your organisation can beempowered to deliver true value to all yourstakeholders through change and innovation .

You will leave this session inspired and with tools to really make a dierencein:

Taking the journey rom inormation to insight - to inspiration to idea- to innovation

Attracting, engaging, and retaining your best employees through

building and growing a culture o innovationAligning the story, strategy, structure, and systems o your organisation sothat innovation actually happensSurviving as well as thriving in the red and blue oceans o modernbusiness

For almost two decades Ian Berry has been helping HR and leadersaround the world to do today what others will only be thinking abouttomorrow. Regarded by many as Australias most engaging and inspiringbusiness speaker, Ian is the author o three books, including his latest,Diferencemakers - how doing good is great or business.


12/24

www.hrsummit.com.sg

Talent Management

10

ROI on Generation Y

Amy LynchAuthor and Generation Y Expert

Find out what makes the Digital Nativeso Generation Ydierent rom earlier generations, and discover how to engagethe creative, high-tech leadership abilities o this youngest-and-soon-to-be-largest employee group in your workplace.Explore ways your organisation can use Gen Y to uncovercutting-edge markets and ideas; and determine how youllbuild a deep bench o 21st century talent. In her presentation,Amy Lynch creates a new paradigm or cross-generationalbusiness creation in our global, digital economy.

Attend this presentation and discover more on:

Digital Natives: How they think and what they bring to the tableEngaging and Energising Generation Y

Crossing the Digital Divide: Bringing Generations Together inGet-it-Done Teams that Create Business

Amy Lynch is an author, entrepreneur and Generation Y expert who specialises in high-energy presentations that will enable you and your organisation to engage Generation Yemployees or positive bottom line results. Her experiential approach guarantees 100%participation rom all those attending this Singapore exclusive presentation, leading tolong-term, sustainable results.

Managing Strong Personalities - What HR Can

Learn rom Talent Management in the Legal SectorPrakash Jagateesan

Director, HR & AdministrationKhattarWong

The legal sector is one o the most competitive industries orretaining and managing talent. With lawyers comes valuableemployees, essential to business success, who oten possessstrong personalities. HR and talent management practicesthereore need to be at their very best i the rm is to thrive whilst

retaining and managing its core talent. In this exclusive HR Summitpresentation, J Jayaprakashwill share his experiences and strategies that can be applied to talent management across anyindustry sector. In it he will cover:

The Legal Industry - People & HierarchyHRs strategic role in business developmentHow to engage strong personalitiesDeveloping strategies which are mutually benecialImportance o training & development in managing resistance at all levelsImplementing and managing a cultural change - promoting a more commercial andbusiness ocused proposition

J Jayaprakash is the head o Human Capital at KhattarWong, one o Singapores largest law rms.He has amassed over a decade o experience working with leading law rms in the elds ohuman resource, operations and administration. In an increasingly competitive legal recruitmentenvironment, he has helped law rms distinguish themselves through initiatives in areas such asCorporate Social Responsibility, Pro-bono work and R isk Management.

He has played a vital role in attracting, recruiting and managing the best talents throughdeveloping and executing continual training programmes, which ocus on both legal andsot skills. He has also created and eected initiatives designed to encourage a continuouslearning culture. In the ast-paced legal world where time equals money, it is essential that lawrms are able to respond to changes promptly and eciently. He recognises top-to-bottomorganisational buy-in as an integral component o the successul implementation o initiativesand programmes, and has achieved this through eective communication and successullymanaging strong personalities.


13/24

www.hrsummit.com.sg


11

Talent Management -

Walking the TalkKatia Konrad

Regional Talent Manager, Asia Pacicand JapanBayer HealthCare

In this special HR Summit- Inside CaseStudy, Katia Konrad shares success storiesand challenges on how Bayer HealthCare isWalking the Talk in Asia Pacic regarding Talent

Management. Because o todays ast changing demands o the market, HRproessionals urgently need to nd eective ways to merge business needswith HR initiatives. Additional competencies are emerging, new ideas aremissing and pressure or delivery and cost reduction is rising. Find out moreon how she and HR are dealing with all these challenges whilst workingtowards the uture.

Katia Konrad, a Brazilian by descent, is Senior Talent Manager at BayerHealthcare, responsible or Asia Pacic and Japan. She has been workingor Bayer or more than eleven years in our dierent continents, includingsix years in the HR eld. She is responsible or supporting the organisationin the areas o Talent Management, implementing new methods and toolsor talent identication & development, attraction & retention, creating andtailoring mentoring programs or the region and developing the company scurrent and uture leaders.

Her past experiences range rom operational to strategic HR activities.Today she is known or her expertise in People Development and unlimitedcreativity when exploring new solutions or Talent Management.

Engaging Talent During a Slower

Growth PeriodJodi Krause

Director, Human ResourcesCisco Systems (USA)

Discover how Cisco structured a successulengagement initiative by setting up both aoundation and inrastructure that denesand measures employee engagement. Learnto identiy engagement drivers or dierent

employee populations and delve deeper into non-compensation orientedstrategies, such as organisational alignment, development and rewards andrecognition, to increase engagement.

Jodi Krause is based in the USA and is Ciscos Director o OrganisationDevelopment where she leads change and strategy development initiativesor over 22,000 employees located in over 100 countries. She works closely

with the senior executive team on their group eectiveness, as well asleading projects around strategic business initiatives such as employeeengagement, culture change, and inclusion & diversity.

REGISTRATION BONUS


Prformanc ROI

Corporat LarningSolutions Workshops

Book now or the Talnt Managmnt and enjoy:


Normal price S$999 + GST

PLUSRegister to attend the Talnt Managmnt and enjoyFULL BREAKOUT ACCESS to the many sessions rom:


HR Pack worth S$200Networking luncheons & rereshments


Speaker notes rom 4 streams


14/24

www.hrsummit.com.sg

Perormance ROI

12

The Prformanc ROI stream oers a cost eective two-days o international, regional and Singapore based case studies, workshops and initiatives to help

you urther improve employee perormance and organisational ROI. Attend Prformanc ROI and also enjoy ree breakout access to the 2-day Corporat Larning

sessions and the Solutions Workshops.

Inspiring Your Team to Achieve TheirPeak: How to Help Your Managers Raisethe Perormance Levels o Their Team

John Shackleton

Perormance Expert

In this HR Summitexclusive presentation, John

Shackleton will show you how your managerscan apply simple sports psychology techniquesto help their team to raise their gamein thebusiness world. No matter what they are trying

to achieve, an employees perormance will ultimately be determined by theircondence and sel-belie and its long been understood that its the managersjob to coach their sta in these areas. However ew managers understand howthey can inspire their team and help them to develop greater levels o sel belieand personal responsibility. Drawing rom his background in international sportscoaching John shows how you and your managers can use such coachingstrategies and techniques to help sta become more sel motivated and trulybelieve in their abilities. The sports coaching model suggests that the individualhas within them all the potential necessary or achievement, all they require isa deep belie in themselves and their goal and the encouragement to achieve.Thereore the way we help others to learn must be by their direction, not ours,and or most managers this is the opposite o what they are doing currently!

John Shackleton has a background in Sports Psychology and has coached many

world class athletes including Olympians and World Champions. He has alsocoached CEOs and senior executives rom many o todays blue chip companiesincluding Coca-Cola, IBM and Pzer. John has been speaking or more than 25years and has won many accolades and awards including the coveted Speakero the Year award rom NSANZ.

Johns rst bookLie is or Living became a best seller beore it arrived back romthe printers and his most recent, Inspire Your Team is ast becoming a coachingbibleor managers throughout Australasia and Asia.

HR as the Key to Improving theBottom Line

Nanci Appleman-Vassil

Proessional Speaker, Consultant, Facilitatorand Author

Todays organisations continue to be challenged

to improve their bottom line. Yet despite all theresearch and experience conrming that 21stCentury organisational success depends on thecollaborative eorts o all the key stakeholders

including HR - HR in many organisations continues to be seen as a supportunction and not a Strategic Business Partner that adds value to the bottom line.In this Singapore exclusive presentation, Nanci Appleman-Vassil will share someo her 20 years o experience to gain a better understanding and invaluable takehome strategies.

Explore how a strong relationship between leaders and the HR unctionpositively impacts the organisations bottom line.Better understand how HR can help to drive change and learning to supportuture growth or the organisation.Gain an understanding o 18 key tools and techniques that supportimproving the bottom line.Identiy 2 keys you will begin to implement in your organisation immediatelyto improve the bottom line

Nanci Appleman-Vassil is a seasoned business proessional with more than 20years experience in training, organisation development, executive coachingand corporate consulting with a ocus on change management, developingleaders, managers and building high perorming teams. She specialises inacilitating individuals, groups and organisations toward better solutions orincreased eectiveness. Her consulting experience includes technology, healthcare, engineering, manuacturing, education and retail. Her clients include, GSK,International Paper, Red Hat, Nomacorc, LLC, Sony Ericson, Cisco, Cigna HealthSystems, Governors Institute, The Body Shop, Nationwide Insurance, Sara Leeand John Deere.


Their Bosses

Plenary Session





Plenary Session

Dr J.P. Pawliw-Fry



Plenary Session



Plenary Session




15/24

www.hrsummit.com.sg


13

Managing Diversity: Energise Your

Global Workorce to Achieve BusinessObjectives

Sheida Hodge

Author, Speaker & Expert on Cross-Culturaland International Business

In our global business environment HRproessionals are ocusing more than everon ways to improve the eectiveness otheir diverse and dispersed employees

while reducing associated expenses. Traditionally, mobility managershave directed most o their energy at providing the best services or theirexpatriates regarding housing, schools, compensation, taxes, and culturaldos and donts. However, the business o navigating success ully in adierent work environment and integrating and reconciling dierentbusiness practices to achieve business objectives has been mostly letto trial and error. In these challenging times, managing and motivating

international employees are keys to gaining a competitive advantage.HR proessionals must take a critical look at and a resh approach to -providing the necessary tools or their employees to achieve businessobjectives. Furthermore, an increasing number o companies are sendingemployees on ewer and shorter business trips and commuter assignmentsand these employeesability to execute and implement corporate strategiesis the key to surviving and thriving in todays challenging times. Thispresentation will discuss working and communicating eectively acrossdierences in work style and culture to achieve measurable business results.

Sheida Hodge is one o the leading global experts on cross-cultural andinternational business, with over 28 years o experience in cross-culturaltraining, coaching and speaking. Sheida began her career with GE, whereshe gained invaluable experience traveling to Asia, Europe, Latin Americaand the Middle East in support o GEs international business development.More recently, she led the Berlitz Internationals Cultural Consulting Divisionas its Worldwide Managing Director. Sheida has been quoted as a leadingexpert in her eld in such major publications and television networks as

The Wall Street Journal, the Chicago Tribune, CNBC, and CNN. She has alsoauthored the bookGlobal Smarts: the Art o Communicating and Deal MakingAnywhere in the Worldand published numerous articles in major tradepublications.

Speed Thinking: How to Do More With Less

Dr Ken HudsonFounder & Chie Starter

In this Singapore exclusive presentation, Dr KenHudson will share with you how Speed Thinkingcan be used as a simple, practical Mental TrainingSystem that will enable you and your team tothink better, aster and unlock breakthroughresults. In a short time you will learn howyou and your employees can become moreproductive, energised, creative and decisive at

work. In these tough times this workshop is the key to doing more with less.In this presentation, you will learn to create new ideas and solve problemsin powerul new ways using a simple, practical 4-step process as well asinteracting with a diverse and lively group o people. It is an ideal way tothrive in a time-poor world.

Dr Ken Hudson is a world-class authority in helping individuals and teamsthink better and aster. He is a compelling speaker, trainer, consultant andacilitator. Ken is also the best selling author oThe Idea Generatorand his newbookThe Idea Accelerator: How to solve problems aster using Speed Thinking. Hehas worked with organisations as diverse as DuPont, Heinz, Citibank, NetworkTen, Roche Pharmaceuticals, Dell Computers, Papal right through to TheBenevolent Society.

Taking a 360 Degree View o Talent

ManagementMatangi Gowrishankar

Director Human Resources Asia & PacicBP Lubricants

BP believes that talent management processesneed to stay in step with the environment inwhich we all operate. While everyone speaksabout the war or talent and building anemployer brand, they endeavor to combine

tactics in order to achieve organisational success - integrating their internaland external processes to ensure they attract and retain the best talent.In this HR Summitexclusive presentation, Matangi Gowrishankar willshare BPs principles and practices that they draw rom the Sales &Marketing unctions to develop a robust, contemporary process or talentmanagement.

Key topics include:Building congruence in the employer brand - internal and externalVoice o the customerUsing Six Sigma tools to enhance eectivenessAligning partners and service providersKey Lessons learned

Matangi Gowrishankar is responsible or driving the Human Resourcepractice or the Asia & Pacic region o BPs Lubricants business.Working with business leaders and HR colleagues, her role is to lead theimplementation o a business driven Human Resources strategy across awide geography covering the Middle East across to ANZ. With nearly threedecades o business and HR experience with large multinational companies,Matangi has worked across industries and internationally. She has a passionor, and has a successul track record in leading organisation developmentinitiatives and change leadership both or individuals and corporations.

She is an experienced speaker and has written or business and proessionalpublications on various subjects in Human Resources.


16/24

www.hrsummit.com.sg

Perormance ROI

14

Improving Perormance Management in

Asia - From the Inside OutElizabeth Martin-Chua

Asia-wide HR Expert and Author

In this invaluable hands-on presentation,Elizabeth Martin-Chua will share her manyyears o experience to show you how toimprove perormance across Asia. In it she willcover:

Engagement as a product o inclusive leadership and a good t oemployees competenciesMeeting all per ormance indicators o the organisation and how tomeasureGrowing people competenceMotivating to exceed expectations

Raising the bar to improve tomorrows roi

Creativity to expand the top lineAccountability as a combination o motivation and engagement

PLUS: Cross cultural dos and donts

Elizabeth Martin-Chua is one o the pioneering HR veterans o Asia. Havingspent more than 30 years with Philips, her international experience is vastand includes:

Head o Philips Singapore HR unction or more than two decades,Head o HR or the Philips global audio business with centers in Europe,Hong Kong and Singapore in the mid 1990sFounder and Chairman or the Asia Talent Pool or a decade, 1997-2006Diversity and Inclusion Champion or Asia Pacic rom the mid 1990sand or this unction had to work with many counterparts in the USHer last assignment was as Senior Vice President o Philips China

responsible or the HR unction and also HR Head or Asia rom 2006-2008. Philips China, in 2008 had a headcount o 18,000.

Transorming the Meeting Process -

How HR Can Improve the Bottom LineThrough an Overhaul o OrganisationalMeetings

Clif Shafran

International Speaker & ChairmanMeeting Sciences

Ineective meetings are one o the greatestbottom-line costs to business, estimatedworldwide at some US$3 trillion per year. In this

HR Summitpresentation, Cli Sharan will show you how HR can transormyour organisations own meeting processes and in doing so assist bothemployee eciency and organisational bottom line.

Cli will share how the business solution lies in two key areas: 1) buildingrelationships and 2) transorming meeting processes. And how combining

the integrated knowledge o the MIND (how we connect intellectually,emotionally and physically) with the very latest collaboration processesand technology, you can deliver breakthrough solution s within your ownorganisation.

This presentation will also demonstrate how these proven processes aretransorming ace-to-ace and virtual meetings in global organisations. Howthey have top management approval and are being implemented withHR support and guidance with tracked savings to the bottom-line - thusimpacting productivity and perormance at every level throughout theorganisation.

Cli Sharan is a global expert in strategic business communicationand has worked with hundreds o companies in over 25 countries andcultures. In this Asia exclusive presentation he will share his knowledgeand demonstrate how by implementing creative and collaborativecommunication to your meeting processes you can have an immediateand positive impact within all departments o your organisation.

The Implementation Challenge

Robin A. SpeculandAuthor, Founder & Chie Executive

Most strategy implementation eorts dontwork; they ade out along the way and ail todeliver. Overwhelmingly, this is because mostleaders underestimate the challenge, eort andcommitment involved in executing strategy.

Ater the leadership team has crated thestrategy it oten alls to HR to oversee

the execution. In this straight-talking, highly engaging, no-nonsensepresentation Robin Speculand will examine the latest thinking in the eldo strategy implementation, how people respond to the implementation(most do not resist, despite popular belie ) and how HR can leverage theopportunity.

Hear about how you can:

Know where youre going and how to get there with theImplementation CompassDiscover how to galvanise your workorce into action beyond a coeemug and t-shirtKeep up-to-date with the latest ndings rom Singapore and regionalresearchIdentiy what works and what to avoidFind out why most sta members dont resist strategy implementation

Robin Speculand is a pioneer and global specialist in strategyimplementation. Reerred to as the Master o Strategy Implementationbyindustry peers, he has written a bestselling bookBricks to Bridges MakeYour Strategy Come Alive, which set the benchmark or new thinking in thiseld. Robins ollow-up bookBeyond Strategy The Leaders Role in SuccessulImplementation, specically identies the actions leaders must take to

reverse their staggering ailure to deliver on their strategy promises. Robinspioneering work has been eatured in international print and electronicmedia, including BBC Global, CNBC and Financial Times. He has become aknown expert and sought-ater speaker at key strategy and internationalbusiness orums.


17/24

www.hrsummit.com.sg


15

REGISTRATION BONUS


Aligning Human Resources andBusiness Strategy

Bryan Lim

Head o Human Resources, Southeast Asia& ChinaBG Group plc

Todays dynamic business landscape has drivenorganisations to continuously evolve andtransorm the way they compete and operate.This acceleration o change has led to new

challenges in the deployment and management o human resources. Andit has become imperative or organisations to align their people strategieswith their business, ensuring that they have the right people in criticalpositions capable o shaping the business and consequently its success orailure.

In this HR Summitcase study, you can engage in a discussion about how

to better align your HR strategy with the Business whilst learning practicalways to improve, including:

An overview o business strategiesDeveloping the elements o a Human Resources strategyUnderstanding KPIs and measurements

Bryan Lim is Head o Human Resources or Southeast Asia & China at BGGroup plc. He leads the delivery o BGs regional Human Resources strategyin support o the global energy groups aggressive business developmentactivities across the Asia Pacic.

A seasoned Human Resources practitioner, Bryan has held senior roles suchas Regional HR Business Partner, Global Learning & Development leader,and Regional Compensation & Benets leader at leading multinationalorganisations such as British American Tobacco plc, British Telecom plc, KratFoods Inc, and Neptune Orient Lines Limited.

Driving Employee Engagement

Through CultureAlysson Do

Regional HR Director Southeast AsiaYahoo!

In this presentation, Alysson Do will share acase study on how corporate programs thatimpact culture can drive engagement in amedia company. Corporate culture is more thanthe eel good stu, it is possibly one o the most

powerul engagement tools that HR Proessionals have at their disposal.Culture may seem amorphous and intangible, but any high perormanceorganisation must pay attention to culture and shape it or long termengagement. Engagement has a direct correlation between perormanceand the bottom line o any business. I you can get the culture right, acompany can sustain itsel through the good times and the bad. Alysson willshare the assessment, design, implementation and ROI measurements that

help build the case or culture.

Alysson Do is currently Regional HR Director or Yahoo! Southeast Asia,working as a strategic business partner to open oces within emergingmarkets. In this position, she takes a green eld approach to buildingHR within the region, using innovative approaches to solve traditionalHR challenges. Her extensive background includes working or techand proessional organisations managing HR, Ops and Finance. She is astrong leader with progressive experience transorming and empoweringorganisations with tools and strategies to achieve business goals in anenvironment o continuous change and complexity. Alysson holds a BA inPsychology and Philosophy rom Santa Clara University. Prior to Yahoo!, shewas co-ounder and VP, Business Development or ASD Technology, SARLbased in Burkina Faso.

Corporat Larning

Solutions Workshops

Book now or the Prformanc ROI and enjoy:



PLUSRegister to attend the Prformanc ROI and enjoyFULL BREAKOUT ACCESS to the many sessions rom:






18/24

www.hrsummit.com.sg

Corporate Learning

16

How the New Generation is Changingthe Way We Think About Learning andDevelopment

Christopher Goh Soon Keat

Director, Global Learning and LeadershipDevelopment

Agilent Technologies, Inc.

As the ace o our workorce changes so doour traditional ideas about how we deliver andacilitate learning to a new generation o learners.

Techno-savvy, connected, globally and culturally diverse, this new generation olearners brings with them unique learning preerences and expectations or theworkplace. In this case study presentation, Agilent Technologies will share theirbest practices on how they have shited and aligned their learning design toengage and develop their new generation o learners.

Key topics include:Shit in learning styles o the new generationAligning learning and development to the learning styles o the newgenerationKey lessons learned

Christopher Goh Soon Keat is responsible or the implementation o Agilentscore leadership development curriculum or employees and rst level managers.His areas o specialisation and interests are in designing and implementingstrategies, systems and processes in the eld o leadership development,perormance management, succession planning, change management,coaching, mentoring, 360 degree eedback and competency modelling.Christopher holds a Bachelor o Arts and Social Science (Economics) romUniversity o Malaya, Malaysia, and a Master o Science in Asia Pacic HumanResource Management rom National University o Singapore. He is also amember o American Society o Training and Development (ASTD).

Driving Functional and BehaviouralCompetencies Across the Globe

Brian Stanton

Global Head o Learning & Development -Customer & Product TrainingRolls-Royce plc

Having launched the rst phase o its global

Learning Management System (LMS) in2008, Rolls-Royce has utilised the additionalunctionality o the LMS in areas such asperormance management and competence

assessment. In this special extended HR Summitpresentation, you can learn allabout it.

Rolls-Royce is one o the ew global companies that has deployed theextended benets oered by the major LMS platorms to assign and assesscompetencies or all employees. This activity supported a major corporateocus o Functional Excellencewhere each o the key unctions, Finance,Engineering, Purchasing, Quality, HR etc. has taken global responsibility ordening generic jobs and associated competencies; previously, each o themajor business units dened their own requirements and standards, leadingto a multitude o methods o working and in many cases duplication o roles.The two-year project addresses the needs o all 38,000 employees at everylevel across all the countries in which Rolls-Royce operates. The project wasmanaged through 21 major unctional work streams that were then urther

divided into a total o 68.

Brian Stanton is currently responsible or the denition and deployment othe Rolls-Royce global customer and product training strategy. The bulk ohis career has been spent in Rolls-Royce o which 27 years have been in awide variety o training roles. Previously he worked or 5 years in the RoyalSignals, British Army and a major UK control systems company working onNuclear and Aerospace systems. Brian holds a Master o Philosophy degreein management learning, and has been a visiting proessor to two Chineseuniversities. He is currently an advisor to the University o Derby schoolso Business, Law and Computing and was the ounding chair o the BritishUniversity in Dubai Advisory Board. He is a Chartered Fellow o the CharteredInstitute o Personnel and Development (CIPD). From 2007 to early 2009 Brian

was based in Singapore and was responsible or creating the learning systems,processes and inrastructure or Rolls-Royce employees in Asia and the MiddleEast. In 2009, Rolls-Royce won the British Business Award in Singapore orEducation and Training.

The Corporat Larning stream is tailor-made or HR and business proessionals who are responsible or the training and development o employees.Attend Corporat Larning and enjoy ree breakout access to the 2-day Prformanc ROI and the Solutions Workshops.


Their Bosses

Plenary Session




Equipping Your Talent to Hasten the TurnaroundPlenary Session

Dr J.P. Pawliw-Fry



Plenary Session

Rick Seaross

Astronaut, Pilot and Space Shuttle CommanderFull details on page 2


Plenary Session

Dr Javier Bajer

Founding CEO , The Talent Foundation



19/24

www.hrsummit.com.sg


17

Creating the Confdent and Mastery

Driven Organisation through EmotionalIntelligence: The Story o ConfdenceBased Learning

Scott Halord

Speaker, Author and Adult Educator

Imagine that your employees could achievenearly 100% mastery in areas that areimportant to the productivity and bottomline o your company. Think o how eectively

communication would fow during times o change i people were all onthe same page. Envision an organisation that honors and encouragesemotionally intelligent interaction. Educational science has ound a way tomake that a reality through Condence Based Learning. This HR Summitexclusive presentation will show you how high levels o skill and knowledge,coupled with high condence, are the key ingredients to mastery. Italso explores how approximately 15% o the knowledge being used in

companies today is incorrect, and that it can lead to serious consequencesor the organisation.

Attend this presentation and you will discover:How to achieve mastery through Condence Based Learning in yourorganisationHow productivity and eciency go up when people are condent oskills and knowledgeHow the widespread use o misinormation can cripple an organisationand what you can do to change that company wide

Scott Halord, CSP is a speaker, author and adult educator to organisationsworldwide. His best-selling book, Be a Shortcut: The Secret Fast Track toBusiness Successis considered an excellent primer on using mastery andemotional intelligence to increase your value. He is a monthly columnist onbrain-based learning and behavioral change or several publications. Scott isaccredited in several emotional intelligence processes and a brain mapping

instrument, called Emergenetics.

His rich experience in achievement psychology and human perormance,along with his captivating storytelling and humor, make him a must-seespeaker and teacher.

Make Learning Matter In YourOrganisation

Nishant Kasibhatla

Trainer, Speaker, Author, World Record

Holder & Grand Master o Memory

In this HR Summitexclusive presentation, NishantKasibhatla will share his insights on peak mentalperormance and how it can aect the learningcapacity o the employees in any organisation.With over 13 years experience in conducting

training or organisations across the globe, Nishant will pack this session withpowerul strategies to make learning matter in your organisation, besideshelping you identiy the leaksin your training budget. Heres a brie outline owhat you can expect:

Bring about a paradigm shit in employeesattitude towards learningReduce employee stress caused by inormation over-loadSave a signicant amount o money spent on re-trainingPromote a learning organisation environmentBoost training eciency by employing accelerated learning techniques

Nishant Kasibhatla is a trainer, speaker & author o best-selling book InstantMemory Improvement. He is a World Record Holder and the only Grandmastero Memory and International Master o Memory in Singapore. He has over13 years experience in conducting Peak Mental Perormance training in 8countries across 3 continents. Some o his clients include: Citibank, Shell, CocaCola, Philips, Petronas, Nestle, American Express, LG Electronics, SingaporePolice Force etc. and is the current President o Asia Proessional Speakers,Singapore.

Shared Future: How LearningAppreciation Will MaximisePerormance and Engagement

Robert G. Whittaker

Founder & Managing Director

In this Singapore exclusive presentation,you will learn how to align your employeesaspirations to those o your organisation.This high-worth approach to learning anddevelopment oers you a number o peopledevelopment initiatives that will enable you to

build an organisation where people thrive and high levels o engagementand perormance become the norm.

Robert Whittaker is an accomplished management educator and executivecoach working internationally with executives. He specialises in helpingorganisations improve their employeesdevelopment, conceptual thinking,

perormance and engagement whilst improving the bottom line. He hasworked extensively with people rom every country in Asia.

Sharpening the Competitive Edge o Human Capital

Yong Fook Chyi

Deputy Director Resource Management DivisionNational Parks Board Singapore

Singapore has been well-known internationally as a premier Garden City orthe last 40 years. The lush greenery, open, green recreation spaces, and therich biodiversity are direct outcomes o a Whole-o-Government strategiceort to greening up our city. Its helped make Singapore a desirablecosmopolitan city or people to live, work and play.

The success o the Singapore Garden City story is partly attributable to a

strong and passionate team o multi-disciplinary proessionals working inthe National Parks Board (NParks), Singapore. In this exclusive presentation,Fook Chyi will share insights on the design and implementation o theramework to build and deepen NParkslearning and sharing culture.

This ramework, based on the organisations strategic imperatives andoutcomes, builds on a competency-based system o both technical andmanagement skills or all levels o sta. Sta learning is all-encompassingand includes e -learning, on-the-job training, proessional upgrading, andproessional certication. NParkssenior and middle management levelstake the lead by sharing their experiences and expertise, developinge-learning curricula, and through ormal imparting o competencies inclassrooms. The desired outcome is to build capacity and new capabilities

or the organisation, and to sharpen the competitive edge o its humancapital assets. In this way NParks is able to meet existing expectations and

also prepare or uture challenges.

Yong Fook Chyi is responsible or HR strategy-ormulation, policy-makingand implementation plans within NParks. His portolio also includes themanagement and operations o Procurement Services, Legal Services andthe Board Secretariat. Fook Chyi specialises in training management anddevelopment, and has experience in consultancy management in the areaso organisation development and practices. He has a Master o Science inAsia Pacic HR Management rom the National University o Singapore andis a Proessional Member o the Singapore Human Resources Institute.


20/24

www.hrsummit.com.sg

Corporate Learning

18

Creating Resilient & Productive Teams

Beth TerryPresident, Proessional Speaker, Author &Trainer

In this Singapore exclusive presentation, BethTerry ocuses on what many in HR are beingasked to practice and implement across alldepartments and employees - resilience.Discussing how, in todays economicenvironment, many are being instructed toimprove: input, output, throughput, bottom

line and top line. Oten whilst having to simultaneously manage cut backsand tight budgets.

Beth will share how such challenges are not as impossible as many believe.And will detail how you can instill resilience across your departments andemployees through a series o strategies.

Beth Terry rom the USA is an expert on resilience, stress, and employeemanagement. She has exceptional experience managing teams and wasormerly VP Administration o Colliers Monroe & Friedlander; and NationalManager o Administration or The Shidler Group, owners and operators ocommercial real estate throughout the USA.

Human Capital Strategy DeliversBusiness Results!

Larry Gould

Chie ExecutiveAustralia-wide Business Training

The current economic climate clearly

demonstrates the need or a new era oinnovative practices i HR and businessleaders are to connect with, motivate andretain their best employees. Their challengeand success or this new era will be measured

by their ability to: articulate the business vision and objectives; provideclarity and sense o purpose or employees; build trust and engage - allwhilst empowering and motivating sta to ull that vision. I n order toachieve this, the onus is now on organisations to implement learningand development initiatives that will improve and enhance t he skills,competency and capacity o their human capital. During this Singaporeexclusive presentation, Larry Gould will outline his views on this new

REGISTRATION BONUS


Developing a Successul LearningStrategy Across the Region and Aroundthe Globe

Gyan NagpalRegional Head o Learning & Development,

Asia PacicDeutsche Bank AG

Creating a successul learning culture acrossregional and global businesses involves adelicate mix o many incongruous elements.

From external variables like market maturity, talent dynamics andlearning styles at play, to internal actors like organisation culture andvalues. Organisational learning needs a fexible, inclusive yet intensiveapproach to deliver competitive value and in this HR Summitpresentation,Gyan will share Deutsche Banks strategies.

Gyan Nagpal is Regional Head o Le arning & Development or AsiaPacic at Deutsche Bank AG. With over 17,000 employees in 17 countries,Asia Pacic is the astest growing region or the bank. His team worksclosely with the business to create a culture o learning and capabilitydevelopment tied closely to the organisations strategic growth agenda.

Prformanc ROI

Solutions Workshops

Book now or the Corporat Larning and enjoy:



PLUSRegister to attend the Corporat Larning and enjoy

FULL BREAKOUT ACCESS to the many sessions rom:





and evolving direction o learning & development and how successulbusinesses o the uture are aligning their HR strategies to the delivery

o business outcomes. He will explain how such an approach can helpbuild capacity within the business when supported by a well plannedknowledge transition model utilising sta across all ge nerations.

Larry Gould passionately believes these are exciting times lled withunprecedented opportunities or those organisations that strategicallyposition themselves today or the business and global economy otomorrow. His 30 year career experience extends across a broad rangeo industries including: chemical manuacture, tourism, service, banking& nancial services along with pioneering learning & developmentinitiatives across the globe.


21/24

www.hrsummit.com.sg


19

The Solutions Workshops oer you two action-packed days o real-world solutions to a wide variety o todays HR and

organisational challenges.

How You Can Deliver Value andMaximise Your Corporate TravelBudget with Eective Corporate TravelPractices

Andy Michaels Lim

General ManagerBonvo Travel

Are you sourcing rom multiple travelagents to get the best fight ares and hotelaccommodation rates? Do you get rustrated

trying to retrieve the company s corporate travel reports rom various sources?And were you aware that corporate travel is the second highest cost in anycorporation but it is also the most manageable expense?

Find out how you can deliver the best travel practices and value or yourcompany and how you can maximise your corporate travel budget with theright tools.

Andy Michaels Lim has more than a decade o experience in the travel andhospitality industry. Andy was Head o Sales & Marketing or an Asian basedgroup o Resorts beore moving on as Associate Director o Pannell KerrForster, one o the top tourism consulting companies in the world. Andy hasconsulted, restructured and trained over 40 travel companies and as GeneralManager o Bonvo Travel, has grown the company by 3-old in two shortyears. His expertise continues to be sought ater as a registered ManagementConsultant with TGR Research (Paris, France) and the Coleman Research Group(New York, USA).

Employee Engagement Uncovered -An Inside Look at Some o the MostRespected Companies in the World andTheir Employee Engagement Strategies

Scott Friedman

International Speaker and Author

Join employee engagement expert ScottFriedman as he shares inside research on whattop organisations around the world are doing tomotivate, retain and attract new employees via

their engagement practices. Through his open sharing o their oten award -winning strategies, Scott will provide resh insights and take-home strategiesthat will assist you to urther improve existing employee engagementstandards across your organisation.

Scott Friedman, CSP, is ormer President o National Speakers Associationand an Employee Engagement Expert. Scott is also a highly regardedinternational speaker and author who has extensive experience workinginside organisations in the US, Asia and across the globe.

Solutions Workshops


Plenary Session

Dr J.P. Pawliw-Fry


How to Structure PerormanceManagement to Align Corporate Goalsand KPIs

Bryan Lockyer

Regional Manager, AsiaMindKey Global

The key to managing your organisationsuccessully is to strategically structure youremployees Perormance Management goalsto align with your company goals. A better

understanding o how to manage Perormance Management and KPIs canhelp you to achieve maximum success and provides bet ter insight on howto structure your company across all levels. Bryan Lockyer will discuss HRbest practices and present some o the best Perormance ManagementTools that are cost eective, time saving and easy to use. He will also refecton some customer reerences and methods that were used to accomplishstrategically placing these structures within the organisation.

Bryan Lockyer grew up in Hong Kong and has spent most o his liein Asia. Ater completing his tertiary studies in the USA, he began hiscareer in IT with the New Zealand Government, where he designed andproject managed a number o income assessment and salary sacricecalculators. Bryans passion lies in applying technology to solve businessproblems- especially in the human resource management (HRM) space. Hissolid oundation in technology enabled Bryan to move into HRM via therecruitment channel, where he became a conrmed believer that HRM isthe key to maximising productivity in employees.



Plenary Session

Dr Javier Bajer

Founding CEO , The Talent Foundation



22/24

www.hrsummit.com.sg

Solutions Workshops

20

Solutions Workshops

What Works and What Doesnt inBuilding a Superior Service Culture

Ron Kauman

Author and Customer Service ExpertUP Your Service! College

Using real-world case studies rom Singaporeand overseas, customer service expert andtrainer Ron Kauman shares practical adviceand valuable lessons learned rom years ohelping organisations build a superior service

culture to improve market share, increase customer loyalty and boostemployee engagement.

Find out how and why:An Indian IT company successully transormed rom a reactive,low-cost, SLA-driven business process outsourcer to a p roactive, value-adding service partner to clients

A local insurance company is re-shaping its culture to ocus on thecustomer while retaining its heritageA global network inrastructure and managed services provider isboldly building a service culture to improve market position and ocuson long-term market opportunities

PLUS:Why do some organisations succeed beautiully - and others ailmiserably?

Attend this presentation to nd out what works, what doesnt, what yourorganisation should do, and what you must avoid. Practical hand-outs andeasy-to-use templates or success will be provided.

REGISTRATION BONUS

See acing page to register

Book now or the Solutions Workshops and enjoy:




HR Pack worth S$200


Speaker notes rom Solutions Workshops stream

Measuring and Demonstrating ROI Through Innovative Reward

Strategies - Flexible Benefts

Allen J. Wu

Regional Reward Director (Asia)Thomsons Online Benets Pte Ltd

To improve the way fexible benet schemes are administered and toimprove the value employers derive rom them - a combined consulting,communication and technology is important. However, a ew years ago astudy showed that reward proessionals needed more. They wanted to provethe return on investment they were deriving rom their reward spend.

In this HR Summitpresentation, Allen will exhibit how you can be empoweredto eciently measure the Return o Investment (ROI) o your fexible benets

scheme by means o Intelligent Reward - a methodology that creates theperect reward package or your business. Allen will channel how you can: (1)Maximise the value o your reward spend (2) at a Minimum cost (3) throughreal-time empowering inormation. Allen J. Wu has 20 years o employeebenets consulting experience in Asia and North America. His most recentposition was in China where he developed and built a team o employeebenets consultants or a major consulting rm. Allen is an Associate o theSociety o Actuaries and a Member o the American Academy o Actuaries. Hehas taught actuarial mathematics at Nankai University in Tianjin. He is also arequent speaker at seminars and writes articles or various publications.

Allen has a B.S. (honours) in actuarial mathematics and management sciencerom the University o Manitoba.

Presentation: TBC

Tim DartonSenior DirectorHuman Capital Management SolutionsOracle Corporation, Asia Pacic

Tim Darton is Senior Director o HumanCapital Management (HCM) Solutions orOracle Corporation, Asia Pacic Division.

Mr Darton has over 25 years o internationalconsulting experience in IT and management consulting to both localand multinational companies across Europe, America and Asia Pacic. Heis an authority on the development and implementation o TechnologyStrategies and System Solutions or Human Resources (HR) managementand HR-related disciplines.

Mr Darton has spent the last 14 years working in Asia Pacic. He joined

Oracle with the acquisition o PeopleSot, where Mr Darton was Director oHCM Solutions or Japan & Asia Pacic.

Beore joining PeopleSot, Mr Darton directed Watson Wyatts South AsiaTechnology Solutions Practice. Prior to that, he was Head o Workorce &Learning Solutions or KPMG Consulting and Vice President o The HunterGroup in charge o APAC operations.

Beore moving to Singapore, Mr Darton was part o Coopers & Lybrandsspecialist HR Systems & Technology practice, based in London.


23/24

www.hrsummit.com.sg


REGISTER NOW AND SAVE 60%*

RegistRation

Yes, I would like to register for HR Summit 2010.Please reserve:

Name 1:

Designation:

Email:

Name 2:

Designation:

Email:

Contact Person:

Company:

Mailing Address:

Nature of Business Phone

Fax

Email

TermS & CondiTionS The organisers reserve the right in unforeseen circumstances to change the content of any published particulars without liability. Payment must be received prior to the event. Early bird discounts notapplicable to Service Providers. Key Media reser ves the right to refuse registration without further explanation. All cancellations must be received in writing 28 days prior to the event or 100% cancellation fee applies. In theevent that a registered attendee fails to attend, 100% of the event fee remains due. Substitute delegate(s) are welcome with 10 working days prior notice.

Ladrs Forum seats

Talnt Managmnt seats

Prformanc ROI seats

Corporat Larning seats

Solutions Workshops seats

faxback (65) 6423 4632

(65) 6423 4632 :www.hrsummit.com.sgeasy ways to RegisteR4Group discounts available, please

HR Summit Brochure Sera

Documents

Transcript of HR Summit Brochure Sera