HR Ops for Dealers- Bali Dealer Conf.

7/29/2019 HR Ops for Dealers- Bali Dealer Conf.

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HR InterventionsBusiness Partners

5th Feb 2012


2/31

Glance at Indian Economy

# Figures 2010 by IMF

4th Fastest growing economy in the world

Amongst Top 10 GDP contributors in the World

Contributing 3% of Worlds GDP

Third-largest by Purchasing Power Parity (PPP)Worlds Second largest Labour Force

Infrastructure is second-largest contributor to

Indias GDP

Opportunity for

Construction Equipment Industry

Indian Economy Indicators


3/31

Glance at CE Industry

2010 $ 3.3 Billion

By 2020

Potential Growth of 6-7 Times

Globally India is expected to be amongst Top 3

Globally India is placed at No. 10

Increase in Volumes & sizes

Increase Market Reach

New Talent joining the Industry

Strong focus on Infrastructure growth in India

CE Construction EquipmentSource : Accenture Analysis


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JCB India(Challenges & Opportunities)

201154%

(CurrentMarket Share)

1,5

0,0

00M

achinesPA

By 2020

27417(Machines)

Continuous Increase in Manpower

Cultural Diversity

Manage Talent

Grow & Lead in the Industry

New Competition

Increase in Sizes & volumes of Business

Avera

geMachines/Dealers-3000

Average Machines / Dealers - 500

Approx Nos.


5/31

YOY Figures in Cr

JCBI Performance

13074

21081

27417

0

10000

20000

30000

2009 2010 2011

Machine Sales

Sales

268340

429

0

200

400

600

2009 2010 2011

Parts Sales

Sales

19%

30%

24

4660

0

20

40

60

80

2009 2010 2011

Attachment Sales

Sales

121185

220

0

100200

300

2009 2010 2011

Lubes Sales

Sales

26%

30%
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Glance at Dealer Manpower

30005800

11000

0

5000

1000015000

2005 2010 2015 P*

Dealer Manpower

Manpower

Approx Figures

P* - Projected Nos.

60 109

208

0

100

200

300

2005 2010 2015 P*

Average Manpower/Dealer

Average Manpower

7

1215

0

510

15

20

2005 2010 2015 P*

Average Manpower/Machine Park

Average Manpower


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People

People are DNA of every Business

People are the key differentiator

People are lifeline of our Business

People Our Belief

Technology

People

Information

Process


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Need

The JCB Connection

Our Business functions are Interlinked

The Link-Pin between JCB & End Customer


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Long Term Impact

People Contribution

Right People at Right PlaceEmployee Skill Building

Employee MotivationTalent Identification

Talent Retention

Increase inRevenues

People Care

PeopleManagement

PeopleDevelopment

People Morale

CustomerSatisfaction

Continuous Learning Environment


10/31

JCB Team to assist you !!!


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The Ecology of Failed Systems

11

Inconsistent

materials

Work

overloads

Lack of

measures

& defined

processes

Cascading

rework

Siloed

functional

processes

Inconsistent

procedures for

identical tasks

Unmanagedcommitments

Unintegrated

best practices


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P-CMM

Level I Initial

Level II Managed

Level III - Defined

Level IV - Predictable

Level V - OptimizedChange

management

Inconsistent

management

Work Unit

Management

Business Line

Management

Capability

Management


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P-CMM - Process Areas

Staffing

Performance

Management

Training &

Development

Compensation

Communication &

Coordination

Work

Environment


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Outcome

Sound Manpower accounting

Structured Compensation SystemEase in Recruitment & SelectionReduction in AttritionSystematic mechanism for communicationEmployee Development thru T&D initiativesAssessment of performance thru efficient systems


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Roadmap

Phase IV

Execute

Phase III

Diagnose & Design

Phase II

Understand

Phase I

Communicate

Phase V

Standardize

Phase VI

Way Forward & Replicate


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Phase I - Communicate

Completed

Internal Communication

Identification of Dealers for Pilot Study

Action Plan on Way Forward

Internal Communication on Way Forward


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Continental JCBDehradoon

Oja Earthmovers

GuwahatiPatliputra Equipment

Patna

Suyaan

Nasik

TRR

Chennai

RNS Motors

Bangalore

Gadre Engineering

Nagpur

Rajesh Motors

Jaipur Delhi

Krishna Automobile

Chandigarh


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Phase IV

Execute

Phase III

Diagnose & Design

Phase II

Understand

Phase I

Communicate

Phase V

Standardize

Phase VI



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Phase II - Understand

To visit identified Dealers for a day

To understand HR functioning

To understand Aspirations on HR front

To understand Expectations with JCB HR

Importantly to Synchronize the Thought Process

!!!


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Dehradoon

Guwahati

Chandigarh

14Mar13Mar

16Feb

Patna

Nasik

23Feb

15Mar

16Mar

21Feb

22Feb

15Feb

ChennaiBangalore

Nagpur

Jaipur

Delhi


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Phase IV

Execute

Phase III

Diagnose & Design

Phase II

Understand

Phase I

Communicate

Phase V

Standardize

Phase VI



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To review & improvise Execution Plan

Phase III - Diagnose & Design

To Analyze & synchronize the Feedbacks, Thoughts

& Ideas collected during Phase II

To design a Competitive HR Framework basisinteractions with Dealer HR during Phase II

To organize One Day interactive Workshop along

with Dealers HR representatives

To share & understand Thought process

HR representatives at Dealer Location to develop

Execution Plan

HR representatives at Dealer Location to shareExecution Plan


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Phase IV - Execute

HR representatives at Dealer Location to execute plan

To visit at Dealer location to review & facilitate Execution Plan

To share Dealer HR Best Practices with other Dealer HR

To review & facilitate at every step on continuous basis


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Dehradoon

Guwahati

Chandigarh

Patna

Nasik

ChennaiBangalore

Nagpur

Jaipur

Delhi


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Phase IV

Execute

Phase III

Diagnose & Design

Phase II

Understand

Phase I

Communicate

Phase V

Standardize

Phase VI



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Phase V - Standardize

To Audit HR processes

To suggest changes for betterment

To design standard HR manual

To collate experiences

To Share Best practices with other Dealers


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Phase IV

Execute

Phase III

Diagnose & Design

Phase II

Understand

Phase I

Communicate

Phase V

Standardize

Phase VIWay Forward & Replicate


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Phase VI - Way Forward & Replicate

To start Level II - HR Intervention for rest of the

Dealers

To reward & recognize Best Dealer on"Implementation of HR processes"

To create Model Dealers

To share Best Practices with other Dealers


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Our Expectations !!!

Support from the Dealer Principal

Dedicated & empowered HR Team

Focus on Development of HR Matrix

Stringent Analysis of Market Dynamics for

deputation of Manpower


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Thank

You

HR Ops for Dealers- Bali Dealer Conf.

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