Employee Selection and the Interview Process

Agenda

Why are interviews used for employee selection?

The interview process (4 stages)

Types of interviews (6 types)

Informal class activity

Interview errors (2 types)

Evaluating selection

QUIZ

Why are interviews used for employee selection?

Allows for personal impression

Offers the firm an opportunity to sell the job to the candidate

An effective public relations tool

The Interview Process

STAGE ONE: Interview Preparation

The Interview Process

STAGE TWO:Creation of Rapport

The Interview Process

STAGE THREE: Information Exchange

The Interview Process

STAGE FOUR: Termination of Interview

Types of Interviews

TYPE ONE: Unstructured Interview

Types of Interviews

TYPE TWO: Structured Interview

Behaviourally oriented- Behavioural Description- Situational Interview

Types of Interviews

TYPE THREE: Mixed Interview

Types of Interviews

TYPE FOUR: Stress Producing

Types of Interviews

TYPE FIVE: Computer Assisted

Types of Interviews

TYPE SIX: Video Interview

ACTIVITY

Interview Errors

TYPE ONE:Interviewee Errors

Interview Errors

TYPE TWO: Interviewer Errors

Evaluating Selection

"The identification of candidates from a pool of recruits who best meet job requirements."

Evaluating Selection

Step One:Preliminary Reception of Applicants

Evaluating Selection

Step Two:Review of Application Blanks/Screening Interviews

Evaluating Selection

Step Three:Administration of Employment Tests

Evaluating Selection

Step Four:Verification of References

Evaluating Selection

Step Five:Employment Interview or Interviews

Evaluating Selection

Step Six:Realistic Job Previews

Evaluating Selection

Step Seven:Medical Evaluation

Evaluating Selection

Step Eight:Hiring Decision

QUIZ

Question One:

What is the largest mistake an interviewer can make while conducting an interview?

Question Two:

What are the SIX types of interviews?

Question Three:

What are the FOUR steps in the interview process?

Question Four:

What are the two reasons the interview must be terminated?

Question Five:

What is an application form used for?

Wrap-up

Why are interviews used for employee selection?

- Allows firm to sell the job- PR tool- Personal impressionThe interview process (4 stages)

- Preparation- Creation of rapport- Info exchange- Termination

Wrap-up

Types of interviews (6 types)

- Unstructured- Structured (Behaviourally oriented-behavioural description, situational interview)- Mixed- Stress producing - Computer assisted- Video interview

Wrap-up

Interview errors (2 types)

-Interviewer-IntervieweeEvaluating selection (8 steps)

-Preliminary Reception of Applicants-Review of Application Blanks/Screening Interviews-Administration of Employment Tests-Verification of References-Employment Interview or Interviews

Wrap-up

(selection process con't)-Employment Interview or Interviews-Realistic Job Previews-Hiring Decision