HR & ACC Services - IQPC · PDF fileHR & ACC Services . QRQC . The process . Volvo Production...
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HR & ACC Services VPS 1
Transcript of HR & ACC Services - IQPC · PDF fileHR & ACC Services . QRQC . The process . Volvo Production...
HR & ACC Services
VPS
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Key ideas of TPS/Lean/VPS:
Create value for the customer
Systematic elimination of non-value adding activities (waste) through everyone's involvement
1933 Toyota Motor
Founded
1950 Start of
TPS
1960s Supplier develop
1980s Transplants
1908 1st Model T
1913 1st moving
line
1923 2.1 million cars/year
Source: OS&E Practice et al
1890 Toyoda
loom invented
2007 VPS Launch
VPS is developed based on TPS
Production driven by cash flow
Focus on value adding flow and lead time reduction
Production driven by economies of scale
Focus on added cost
Inflexible batch production
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VPS Pyramid
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VPS is a system. VPS principles creates
a mindset, a way of working and a culture.
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Vision:
“Giving the customer what they want, when they want it with minimum waste”
”All we are doing is to shorten the time line from the point where
we receive the customer order to the point we get paid. We shorten this time line by reducing waste in form of activities
that does not add value to our customers products.” Taiichi Ohno
Commitment:
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Inventory
Overproduction Transport
Defects and Rework Unnecessary Processes
Movements Wait
Types of Wastes
+ Not used employee creativity
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Key Elements of VPS Roll-Out in ACC
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Basic Conditions
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Team & Process
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Top 5 & Dashboard
The Board The team
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Dashboard
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QRQC The process
Volvo Production System
ANDON, Product, Audit, Customer
QRQC
Quick,
On a Daily Base
With the Partners
On the real
Place
With real data
Escalating
If needed
• Detect and communicate defects and dysfunctions. DETECTION
• Describe them with precision DESCRIPTION
• Correct them before product deliveries. CUSTOMER PROTECTION
• Enquire to find the root cause ANALYSIS • Define and implement corrective actions on
the root cause and to improve the detection CORRECTIVE ACTIONS
• Defects Recurrency measurement ACTIONS EFFICENCY VERIFICATION
• Lesson learned CAPITALISATION
PROBLEM
SOLVING
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Root cause analysis Concept
Volvo Production System
ROOT CAUSE =
• The causal or contributing factors that, if corrected, would prevent recurrence of the identified problem
• The “factor” that caused a problem or defect and should be permanently eliminated through process improvement
• The factor that sets in motion the cause and effect chain that creates a problem
• The “true” reason that contributed to the creation of a problem, defect or non-conformance
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Heart of dashboard = Action Plan PDCA
1. Plan
3. Check
4. Act
2. Do
Evaluate the results
Correct deviations and standardize solution
Identify and analyse the problem, develop and plan implementation of solution
Implement the solution
Standardize & Improve
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What is Gemba Walk?
• Gemba, Japanese term for "The real place" - The Gemba is where promises made to customers are either fulfilled or broken
• Main objectives
– 1. Escalation
– 2. Secure the vision for site is being secured
• The 4 “E’s” for gEnba
– Engagement
– Empower
– Encourage
– Enable
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Gemba Walk – Target Style?
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Summary of 2013 - Greensboro
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”It is common sense to take a method and try it. If it fails, admit it frankly and try another. But above all, try something.”
Franklin Roosevelt
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Questions
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