Hp Statistics

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HP Statistics Module

Administrator Guide

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HP Statistics Module

Administrator Guide

Reference number: 20101207

Edition: December 2010

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Legal notices

(c) Copyright 2010 Capella Technologies

Confidential computer software. Valid license from CAPELLA TECHNOLOGIES required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.

The information contained herein is subject to change without notice. The only warranties for CAPELLA TECHNOLOGIES products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. CAPELLA TECHNOLOGIES shall not be liable for technical or editorial errors or omissions contained herein.

Microsoft, Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation.

Printed in the US

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Revision history

Table 1 Revisions

Date Edition Revision

December 2010 1 Version 1.0

Contents

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Contents

Revision history .................................................................................................................................................... 4

Figures and Tables Figures ................................................................................................................................................................. 6 Tables ................................................................................................................................................................... 6

Getting Started System Requirements .......................................................................................................................................... 7

Using HP Statistics Module Settings ................................................................................................................................................................ 8

Device ............................................................................................................................................................. 8 HP Statistics .................................................................................................................................................... 9

Critical client .............................................................................................................................................. 9 License ............................................................................................................................................................ 9

Configuration ...................................................................................................................................................... 10 Discover devices ........................................................................................................................................... 10

SNMP discovery ...................................................................................................................................... 10 IP range ................................................................................................................................................... 10

Device data ................................................................................................................................................... 11 Configure ................................................................................................................................................. 12 Unconfigure ............................................................................................................................................. 12 Customize column display ...................................................................................................................... 13 Device options ......................................................................................................................................... 13

Search ........................................................................................................................................................... 14 File menu ...................................................................................................................................................... 14 Database tools menu .................................................................................................................................... 15

Figures and Tables

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Figures and Tables

Figures Figure 1 Settings tab .......................................................................................................................................................... 8 Figure 2 User name cannot be empty ................................................................................................................................ 8 Figure 3 Invalid license ...................................................................................................................................................... 9 Figure 4 Configuration tab ................................................................................................................................................ 10 Figure 5 SNMP discovery ................................................................................................................................................ 10 Figure 6 IP range scan ..................................................................................................................................................... 10 Figure 7 Scan IP range .................................................................................................................................................... 11 Figure 8 Device discovery data ........................................................................................................................................ 11 Figure 9 Job statistics services ........................................................................................................................................ 13 Figure 10 Customize column display ............................................................................................................................... 13 Figure 11 Device options ................................................................................................................................................. 14 Figure 12 Search field ...................................................................................................................................................... 14 Figure 13 File menu ......................................................................................................................................................... 14 Figure 14 Database tools menu ....................................................................................................................................... 15

Tables Table 1 Revisions .............................................................................................................................................................. 4

Getting Started

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Getting Started

The HP Statistics Module is a method of capturing data directly from a network printer. This additional tool can assist the user in locating, configuring, and testing printers on a network.

System Requirements Before installing the HP Statistics Module, the following must be present on the system:

○ .Net Framework 3.5

○ CTRM 1.0 or newer, or HPAC BRM 1.0 or newer

○ MegaTrack 3.2 or newer, or HPAC 3.2 or newer

NOTE: If MegaTrack 3.7 or HPAC 3.7 is installed on the system, HP Statistics Module will install as a new tab within the client application. If an older version of MegaTrack or HPAC is installed, HP Statistics Module will install as a stand-alone tool.

MegaTrack 3.8 and HPAC 3.8 contain pre-installed HP Statistics Modules.

Using HP Statistics Module

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Settings Use the Settings tab to enter the device user name and password, select the mode of operation and view license information.

Figure 1 Settings tab

Device Enter the device user name and password before scanning and configuring devices.

NOTE: By default, the user name and password fields are blank. A message displays if the user does not enter the user name and password before scanning for devices.

Figure 2 User name cannot be empty


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HP Statistics The URI field contains the location of the Statistics callback service.

Click Test to test the Statistics callback service.

Critical client

The job accounting application operates in one of two modes: Normal Operation or Critical Client Operation. These modes take effect when the device is unable to upload job accounting data to the client application, and the stored data from multiple jobs fills up the device’s buffer.

○ Normal Operation: This is the default mode of operation. In this mode, if the buffer fills, the

device deletes the oldest job’s data from the buffer as a new job is processed. Up to 16 clients

can subscribe for Normal Operation.

○ Critical Client Operation: To activate this mode, click the checkbox next to Critical client. In

this mode, if the buffer fills, the device prevents any new jobs (print or walk-up) from initiating. If

the data from the server to the client must be reliable, use this mode of operation.

NOTE: When using Normal Operation, a fixed IP address is recommended to keep the Statistics service working properly. If either the IP address or the network name changes, reconfiguration is recommended but not required. If both the IP address and the network name change, then reconfiguration is required.

NOTE: When using Critical Client Operation, only one client can subscribe. After a client subscribes to this mode, all other clients that request a subscription are rejected.

License The License section displays only if CTRM or BRM is installed.

The License section displays the licensing ID Key, Activation Key and Expiration Date. This section also displays the number of devices currently licensed and the total number of allowed licenses for the Activation key. The default license includes up to ten devices and expires two weeks after the day of installation.

NOTE: If the license Activation Key is expired, a red icon displays, indicating the license is invalid.

Figure 3 Invalid license


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Configuration Use the Configuration tab to discover and configure devices.

Figure 4 Configuration tab

Discover devices Open the Device menu and select one of the following device discovery methods:

○ SNMP discovery

○ IP range

NOTE: While a device discovery is in progress, a Cancel button displays at the bottom of the window, allowing the user the option to cancel the discovery.

SNMP discovery

Select SNMP discovery to send a broadcast over the network and discover available devices.

Figure 5 SNMP discovery

IP range

Select IP range to scan for devices within a selected range of IP addresses.

Figure 6 IP range scan


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1. Type IP addresses in the Start and End fields.

Figure 7 Scan IP range

2. Type a number in the Time-out field to change the number of milliseconds the software waits for a printer to respond. The default value is 100.

3. Click Add to add the range to the list in the display field.

4. Click Start to begin the scan.

Device data When the device discovery is complete, the columns contain data from the discovered devices.

Figure 8 Device discovery data

Colored rows indicate the configuration and license status of devices:

○ White indicates the device is not configured or licensed.

○ Blue indicates the device is configured and licensed.

○ Red indicates the device is configured but not licensed. To reconfigure the device, select the

row, click Unconfigure, then click Configure.

The following default columns display device information:

○ IP – the device IP address

○ Network name – the name of the device network

○ Model – the device model name

○ Type – the device model number


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○ Serial – the device serial number

○ Client mode – the mode of operation in which the client application is operating

○ Device ID – the ID number of the device

○ Last check – the date the scan was performed

Configure

Follow the steps below to configure a device.

1. Click the device IP address.

2. Click Configure.

Unconfigure

There are two methods to unconfigure a device.

○ From HP Statistics Module

○ From the printer EWS

From the HP Statistics Module

This is the preferred method to unconfigure a device. Follow the steps below to unconfigure a device using this method:

1. Click the device IP address.

2. Click Unconfigure.

From the printer EWS

This method is only recommended if the HP Statistics Module is unavailable and the device is configured in Critical client mode.

NOTE: This method does not release the license. Configure and unconfigure the device using the HP Statistics Module when it becomes available.

Follow the steps below to unconfigure a device using this method:

1. Go to the printer embedded Web server (EWS) and click Sign In.

2. Type the device user name and password, then click OK.

3. Click the General tab.

4. Click Statistics Services or Quota and Statistics Services. Under the Job Statistics Service section, “Connected” is displayed only if the device is configured and in Critical client mode.


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Figure 9 Job statistics services

NOTE: “Not Connected” displays if the device is not configured or is configured in Normal Operation mode.

5. Click Remove All to unconfigure the device.

Customize column display

Follow the steps below to customize the columns that display in a scan:

Figure 10 Customize column display

1. Right-click any column heading. The list of available columns displays with a checkbox next to each column name.

2. Click to uncheck the columns you do not want to display.

Device options

Right-click any device line to display an option menu for that device.


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Figure 11 Device options

○ Go to printer EWS – go to the embedded Web server for the device

○ Update selected rows – perform a new scan on one or more selected rows

○ Recover data – clear the buffer from the device. This can only be selected if the device is

configured and licensed.

Search Use the Search field to filter scan results.

Figure 12 Search field

File menu

Figure 13 File menu

○ Click New to configure new devices.

○ Click Import ASCII file to import a list of IP addresses/host names in ASCII format.

○ Click Import WJA file to import a Web Jetadmin export file in .CSV format.

○ Click Export to CSV to export data to a local file in .CSV format.


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Database tools menu

Figure 14 Database tools menu

Use the Database tools menu to complete the following tasks:

○ Compact and repair the database

○ Backup the database

Hp Statistics

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