HP Software EMEA Performance Tour 2013 · HP Software EMEA Performance Tour 2013 Zurich,...

HP Software EMEA Performance Tour 2013

Zurich, Switzerland September 18

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.2

Agenda

Introduction

√ Operations Bridge

Virtualization

Mobile

√ Operational Analytics

More…

Q&A

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Operations Bridge new features

Operational Efficiency

Let’s build a better enterprise, together


Easy to configure and simple to use

Improved event correlation capabilities

Stream-based event correlation:

• RepetitionCheck of frequent repetitions of an event

• CombinationDetect a combination of multiple events

• Missing RecurrenceA repeatedly occurring event is suddenly missing

Automatic event storm detection & suppression

Show potential causes within topology based event correlation scenarios


Single consolidated event dashboard

Fast time-to-value• Works purely on events

• No need to map events to health indicators

Simple operations• Integrated into BSM mesh-up

• Drill-down to Event Console

• Simple status aggregation via filters and views

• Also available for mobile devices

Modern user interface • Optimized usage of available real estate

• Custom pictures for quick identification

• Flexible layout capabilities

Pure event driven status to complement BSM service health


Increase user motivation - gain efficiency!

Engage OpsBridge users with OMi GAMIFICATION!

Take advantage of provenpsychological theories toengage users

Motivate OMi users by providing direct feedback when they achieved something

Notifications, Timeline, Achievementsfor OMi operators and administrators


Automated Operations Bridge

New !

Monitoring Automation

Let’s build a better enterprise, together


Coping With Seminal Shifts In IT Until Today

Operations Management evolution

Event Management in Domain Silos

Event & Performance Management

Consolidated Operations Bridge

AutomatedOperations Bridge

1. Separated domain managementtools

2. Consolidated Operations andPerformance Management

3. Model-driven Operations Bridge - “single pane of glass”across domains and monitoring techniques withsophisticated multi-layer correlation

4. Simplified, automated monitoring configuration for dynamic Hybrid IT environments,applies to and hides monitoring technologies and self-service tuning by non-Ops staff

OM* / OMi / MA in that context means: The solution includes the respective management platform OMW/OMX /OMi / MA + respective instrumentations!

1990s 2000s Now Next

NEW

1

2

3

4


Monitoring challenges in today’s IT landscape

Highly dynamic hosting infrastructure

Compositeapplications

Short-living workloads

Scale Out Scale In


Extending the leading Operations Bridge offering of HP Operations Manager i

New !! Monitoring Automation at a glance

Monitoring Automation simplifies monitoring configuration for dynamic, hybrid environments, by:

• Automatic, model driven monitoring configuration and deployment using RTSM

• Hiding monitoring implementation details and technologyE.g. of agent less and agent-based monitoring

• Easy-to-tune monitoring parameters by SMEs

• Dedicated workflows for monitoring design

• Monitoring configuration reporting


for composite applications

Fully automated monitoring configuration

• Application gets “discovered” within run-time service model

• Result is matched against modeled application blueprint

• Monitoring Automation applies “appropriate” monitoring configuration according to specific deployment (e.g. Windows vs. Linux servers)

Note: Works without application discovery when doing server centric monitoring

New composite application provisioned within minutes


to changes in a modern and dynamic IT landscape

Model driven, automatic monitoring adjustments

Constant “re discovery” of IT landscape

In case of changes, correct monitoring gets deployed automatically

Note:It is also possible to export fitting monitoring configuration to be included in virtual machine images

Running applications get adjusted on demand

Scale Out

Scale In


Many different tools are used - all need configuration

Monitoring configuration umbrella

Separate what should be monitored from how

– aspects vs. policy templates

Automatically configure corresponding monitoring tools as needed

OM Agents

SiSServers

Open to connect

other tools

OMi +Monitoring Automation


for monitoring operations as well as monitoring development

Tailored user flows

Specific, tailored workflows for monitoring design and operations

Parameters for easy tuning by SMEs (without needing to understand monitoring policy syntax)

Parameters abstracted from underlying monitoring tools use same parameters independent of what tool is sued

Monitoring Designer

Subject Matter Expert


Understand quickly how your environment is currently monitored

Built-in configuration reports

Built-in report pages that show hat is monitored and how:

– ‚Configuration Item‘-centric or ‚Node‘-centric

– Also shows what is currently monitored by which tool (e.g. agent based vs. SiteScope agentless monitoring)

What is monitored how

?


OMi Management Pack

Automatic monitoring of your infrastructure and applications

Availability & performance of core application components E.g.: Hadoop HDFS, Oracle Table Space

Availability & performance of system components of system / virtual infrastructure / cluster hosting the application e.g., Memory, CPU

Example NOC Dashboard

Example Operator Dashboard


Out-of-the-box / Automated / available today / more to come …

OMi Management Packs

HadoopDistributed storage &

application processing

VerticaInteractive real-time

analytics

DiscoveryData

CollectionAvailability monitoring

Performance monitoring

Event Correlation

Real time graphs

Trend Reporting

Oracle DBRelational Database for enterprise applications

InfrastructureSystem, OS, Virtual OS,

Cluster


What do you get with Monitoring Automation

HP Monitoring Automation is a new capability that

will dramatically simplify the way of how monitoring configuration is done within a modern, large, dynamic IT environment.

Using HP Monitoring Automation will result in less unplanned downtime and

more efficient use of the time of your SMEs and monitoring tool personnel

Consequently, you will be able to:

Better support the business

Reduce operational cost within IT

Manage a much larger number of systems and applications with your current staff


The New Style of IT Management

HP Operations Analytics Solution


New challenges for Business Service Management

Increasing complexity and volume of IT

1990s 2000s NowStatic

Vertically ScaledClient Server

100s (Elements, MB)

ClusteredLoad balanced

N-Tier Web App1000s (Elements, GB)

Virtualized and CloudHorizontally Scaled

Hybrid Composite AppBYOD

1,000,000s (Elements, ZB)

IT C

om

ple

xity

Monitor what

matters

Advanced

Correlation

100s1000s

1,000,000s

???


Featuring the Run Time Service Model

Operational Intelligence

HP Business Service Management

Business Service Management

Forrester &

Gartner Leader

Ops Analytics the next big thing!

Unique RTSM engine

Patented Analytics: IT’s crystal ball

Huge Installed Base

Operations IntelligenceActionable insight from advanced analytics

Comprehensive visibility and monitoring of hybrid IT

Infrastructure Management●●

Consolidated management, accelerated root cause analysis

Operations Bridge

End to end composite application performance management

Application Management


A unified approach to solving IT Management problems

Event Triage Log Management

Advanced AnalyticsAdvanced Correlation

Unknown ProblemsKnown Problems

Rea

ctiv

e M

on

ito

rin

gP

roac

tive

M

on

ito

rin

g

Operations Intelligence


Prepare

HP Operations Analytics

Big Data store for IT

Connects to all your operations data

Stores, indexes and understands

Automated Analytics

Self-calibrates via machine learning

Predicts future behavior

Instant replay

Recreates history with beautiful visualizations

Isolates trouble in time…in context

Big Data Analytics for your IT Operations

Predict Pinpoint


Digital signage

Data

Events

Cloud

Topology

Metrics

Network

AppsTexts

Storage

Logs

Advanced analytics based on COMPLETE Operations data

HP Operations Analytics


HP Operations Analytics provides actionable intelligence

Guided Troubleshooting Visual AnalyticsIT Search

Reduce Escalations

Reduce Downtime

Faster Triage

Visibility to non-Ops

Boost Collaboration

Improve SLAs Faster


Guiding user to relevant data for effective troubleshooting of complex problems

Guided Troubleshooting

Customer ProblemOperator has an unknown problem and doesn’t have the knowledge to diagnose it.

HP SolutionGuided troubleshooting experience that provides the operator with relevant metrics, logs, event and topology data based on context.

HP DifferentiationContext driven guidance, dynamic dashboards that populate automatically based on problem context.

Context Relevant Logs and Events

Analyzed and Context Relevant

Events/Logs

Problem Context


Visual insights to understand data patterns and relationships

Visual Analytics

Visualizations to “see ” what is in

your data

Dynamic Dashboard to build what you

want to see

Save Context for reuse and share with

others

Customer ProblemData volumes and complexity mean actionable insight is hard to find.

HP SolutionVisual analytics that leverage Human Visual Perception for deriving patterns and trends from images, and providing actionable insight.

HP DifferentiationCompelling visual presentation of IT Ops Big Data to rapidly create actionable insight. Dynamic on demand dashboards. Saveable and shareable contexts.


Search for logs, metrics, events, and topology to determine existence

IT Search

Problem Context

Search Results. One or more of

• Logs

• Metrics

• Events

• Topology

Customer ProblemIT Ops Data is so large and varied that Operations teams have difficulty searching through it to find information they need

HP SolutionSearch language and other tools to provide search across metrics, logs, events, and topology data of IT Ops

HP DifferentiationPowerful and simple analytics query language to simplify search across all IT Ops Data (events, logs, metrics, and topology)


More…


Service Health Watch list

• Provide high level health overview of critical CIs from different views (without having to create a view that contains those CIs.)

• Use Case: Dashboards, NOCs, displaying health overview on big screens

• Ideal component for flat list representation of Applications (CIs)

to provide view-independent overview for dashboards/big screens


to provide view-independent overview for dashboards/big screens

SiteScope multi view

Motivation:• Hierarchical view of all SiteScope groups and

monitors.

• Can be used in any modern browser, including mobile, tablet, and desktop … big or small screens.


MyBSM SiteScope Profiles Multi-View

Motivation:• Near real time, high level health overview

• Easy troubleshooting cross multiple SiteScope servers

• Easy way to navigate between the sitescope


Real User Monitor

Analytics - RUM ‘User Flow Analytics ’

RUM ‘User Flows Analytics ’ • Identifies application flows which are frequently

accessed by real users*

• Allows you to view real sessions including the flow

• Allows you to configure RUM transaction

• Allows you to create a VuGen script based on the session

*The report is based on advanced HP Labs analytics algorithm


Client application types

Mobile Web Application

Web site accessed from mobile browser.

Native Application

Installed on the device by the user, usually from App Store (“Google Play”).


Client Application Monitoring

Clients

Firewall LoadBalancer

AppServers

CDN

3G WebServers

RUM Sniffer ProbeRUM CM Probe

End to End application monitoring


Client Monitoring

Mobile native app• visibility into how native mobile apps perform in the

wild

• determine the “quality” of the end user experience

HP Real User Monitoring for Native Android AppsReal End User Performance


Questions…

HP Software EMEA Performance Tour 2013 · HP Software EMEA Performance Tour 2013 Zurich,...

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