HP Managed Print Services Topic of Influence: Diversity

February 2020

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IntroductionOrganisations are looking for more than just somebody to take care of their office printing needs. They want a partner who can look at their environment and processes more holistically and support the onsite and offsite printing needs of all their departments, from legal and accounting to marketing and engineering. Essentially, companies are shifting from a product-based to an outcome-based approach.

The Topics of Influence series covers the significant factors driving the agenda. In this brochure, discover how HP is committed to diversity and inclusion in the workplace. Learn how making diversity a business value helps an organisation flourish and grow.

Other topics of influence include the following (for details, click the name to open the brochure for that topic):

• Doing good in communities. Discover how HP employees contribute to communities around the world to create a brighter future for all.

• Financial strength. Investing our healthy profits in high-quality, innovative products and solutions to improve your business.

• Global. Harnessing technology internationally and optimising its use to reduce operational costs.

• Mobility. Implementing a strategy that works for your organisation as it adjusts to changing processes around paper, devices, and the workplace.

• Security. Providing the latest security technologies and processes for the advanced management of devices, data, and documents.

• Service and Delivery. Ensuring quality, predictability, and reliability with a seamless transition.

• Sustainability. Providing the services, products, and solutions to help you optimise resource use and recycling.

• Vision. Continually reinventing our company and our technologies so that industries, communities, and individuals can keep creating what matters most to them.

• Workflow. Working collaboratively to drive process efficiencies in document capture and digitisation.

• Workplace. Transforming your organisation to deliver an efficient work environment for the future.

HP has the most flexible, comprehensive, and scalable offering in the industry. We can tailor our offering from the very basic to the most sophisticated services, depending on client interests. HP Managed Print Services (MPS) is a comprehensive suite of hardware, software, supplies, and services delivered in a consultative engagement. With global expertise, we leverage our experience and reach to provide scalable imaging and printing solutions.

Read how HP, as your global, innovative, and strategic partner, is ready to work with you to create solutions that meet your unique needs and help position you at the forefront of your industry.

6 OF THE

TOP 10Utilities

are HP MPS clients2

7 OF THE

TOP 10

Automotive Manufacturers

are HP MPS clients1

6 OF THE

TOP 10Technology Hardware and Equipment

companies are HP MPS clients1

4 OF THE

TOP 10Telecommunications Services

companies are HP MPS clients2

6 OF THE

TOP 10Conglomerates

are HP MPS clients1

8 OF THE

TOP 10 Banksare HP MPS clients1

8 OF THE

TOP 10 Pharmaceuticalcompanies are HP MPS clients1

6 OF THE

TOP 10Insurance

companies are HP MPS clients1

1 Claims based on Forbes 2018 – Global 2000 World’s Leading Companies, published June 6, 2018; HP Internal Data.2 Claims based on Fortune 2018 – Global 500, published July 19, 2018; HP Internal Data.

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Diversity

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Current situation Diversity has been an important topic in the national conversation for several years. While the topic has been discussed and debated in every segment of society, the world of business has found solid benefits to making diversity a value.

In 2013, Harvard Business Review published research results and concluded that the findings “constitute a powerful new dimension of the business case for diversity.”4 Gallup authored “The Business Benefits of Gender Diversity,” and Entrepreneur magazine included an article, “The Myriad Benefits of Diversity in the Workplace.” The theme rang throughout corporate America, and companies incorporated diversity values, goals, and strategies.

HP has a long history of leadership in Diversity and Inclusion (D&I). From starting one of the first LGBTQ employee resource groups over 30 years ago, to ranking as a top company for women since 1990, D&I has been a big part of HP’s innovative culture.

Today, diversity and inclusion in gender, race, ethnicity, culture, religion, sexual orientation, ability, military status, age, and many other factors, are what fuel our innovation. At HP, diversity and inclusion is a business imperative.

HP is an integral part of the conversation and, more important, drives action and change. And the company holds itself accountable and measures ongoing results. HP has innovative diversity programmes and is recognised in the tech industry for its diverse leadership teams, retention statistics for diverse hires, inclusive recruiting strategies, and it leads the pack.5

Benefits of diversity center on reaching a company’s market more effectively, understanding new markets better, and bringing different perspectives to the table. A diverse leadership and workforce lead to greater understanding and potential growth.

Ranked 20th overall and 2nd for technology companies on Thomson Reuters 2018 Diversity & Inclusion Index.3

Did you know? HP has the most diverse Board of Directors of any technology company in the US.

3 Thomson Reuters D&I Index Ranks the 2018 Top 100 Most Diverse & Inclusive Organizations Globally, September 2018.

4 Harvard Business Review, “How Diversity Can Drive Innovation,” December 2013.5 Silicon Beat, “HP, PayPal lead in diversity efforts; Uber, YouTube lag, report says,” April 2017.

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“HP is committed to diversity and inclusion. We value, respect, and support all of our employees. We aspire for every HP employee to bring everything that makes them unique as individuals to work each and every day.”

Tracy Keogh, Chief Human Resources Officer

Did you know?

In FY16,

42% percent of what we spent on patent development with outside counsel in the US, was with firms owned by women or minorities.

HP ActionHP Inc. has been both proactive, and widely acclaimed as a leader, in modern day diversity actions in support of HP’s employees, suppliers, partners, and customers.

As we formed our company, diversity was on the forefront. We started at the top with the most diverse board of directors for a US tech company (42% women and 42% minorities). Through an active and progressive Global Diversity and Inclusion Advisory Board, sponsored by Tracy Keogh (Chief Human Resources Officer) and Lesley Slaton Brown (Chief Diversity Officer) and comprised of senior leaders from across the company, we have leadership oversight and guide our strategy as we reinvent the standard for Diversity and Inclusion. Under this Advisory Board, HP’s “BIG” Strategy is being driven in our work. This focuses our efforts to provide a workplace where employees Belong, Innovate, and Grow.

HP carried out a number of actions and set various systems in place in order to build on the diversity of its workforce and support our inclusive culture. In 2016, we launched Unconscious Bias: Unleashing Innovation training for all hiring managers and Human Resources. This in-person training provides the knowledge needed to take personal action and help remove bias from our systems and structure. HP’s Cultural Competence program trains employees to develop cultural thinking skills as part of a global workforce. Recently HP introduced the Reinvent Mindsets campaign, which aims to spark behavioural change and demonstrate action by shining a light on difficult topics, such as unconscious bias.

Our Business Impact Networks (BIN, formerly called Employee Resource Groups) help to drive diversity and inclusion at all levels. In 2018, approximately 13,000 BIN members participated in events across 25 countries.

HP continues to partner and promote opportunity for girls and underrepresented groups in STEM+C (science, technology, engineering, mathematics, and computing) by annually supporting Hour of Code activities. Thousands of HP employees have volunteered, teaching computer science and basic coding to over 20,000 K-12 students in underserved communities globally through Hour of Code in over 140 schools and community centres. We also strategically partner with Historically Black Colleges & Universities (HBCUs), Hispanic Serving Institutions (HSIs), and others.

31% women executives (director and above) in HP, as of October 2018.

0707

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HP accomplishments Partners HP partners with well respected, world-class diversity and inclusion leadership organisations to leverage industry best practices, conduct research and benchmark.

Some of our partners include:

• Anita Borg Institute (ABI)/Grace Hopper

• Catalyst

• Diversity Best Practices

• Information Technology Senior Management Forum (ITSMF)

• National Action Council for Minorities in Engineering (NACME)

• National Society of Black Engineers (NSBE)

• Out & Equal Workplace Advocates

• Professional Business Women of California (PBWC)

• Simmons Women’s Leadership Conference

Internally

• Employee Resource Groups. Grew ERG Chapters from 40 to 77 in 2016.

• Awareness. Established new diversity awareness campaigns for our first HP International Women’s Week, Black History Month, National Disability Awareness, Pride Month, and Hispanic Latino Heritage Month.

• Development resources. Added over 380+ diversity and inclusion resources for 24/7 development.

• Diversity programmes. Benchmarked our new company for our diversity programmes, policies, and workforce to establish our baseline and won close to 25 industry awards in recognition in 2016.

Externally

• Marketing. In 2016, HP’s Chief Marketing Officer Antonio Lucio required that HP’s advertising and public relations agencies increase the number of women and minorities in key creative and strategy roles in the next 12 months.

• Legal. Our legal team is asking our law firms to have at least one diverse relationship partner or one woman and one racially/ethnically diverse attorney, each performing at least 10 percent of the billable hours on HP business.

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Did you know? HP was named a Best Company by Working Mother magazine for the past 26 years.5

HP Awards• 100/100 Score for Best Place to Work

– Disability Equality Index

• 2017 Best Place to Work for LGBTQ Equality (14 Consecutive Years) – Human Rights Campaign

• 2016 Inclusion in the Change Alliance – Anita Borg Institute

• 2017 Best of the Best Recognition “Top Veteran-Friendly Companies” – US Veterans Magazine

• 2017 Ranked One of the Highest in Diversity Action in Silicon Valley – Blendoor

“Top 50 Employer” – Careers & The DisABLED Magazine

“100 Best Corporate Citizens” – CR Magazine

“Top 25” Diversity Leader Award – Profiles in Diversity Journal

“Top 25” Diversity Leader Award – Profiles in Diversity Journal

“Top 50” Organizations for Multi-Cultural Business” – Diversity Business

5 Source: workingmother.com/2016-Working-Mother-100-Best-Companies.

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Our commitment At HP, we believe in the power and promise of committing to a more diverse and inclusive workplace. And we’re proud of the progress we’ve made, with the most diverse board of directors of any technology company, among other things, and the awards and recognition we’ve won because of it.

But we are far from satisfied.

That’s why we’re continuing our efforts and literally reinventing the standard for diversity and inclusion at HP. We are not merely correcting the underrepresentation of women, people of colour, and other minorities in our workforce and among our partners and suppliers, we are creating models of behavior—and role models.

We call this new journey “Reinvent Mindsets” because we want to make it clear that just as our business reinvents how our customers live, work, and play, we are also reinventing how we think about diversity and inclusion. Reinvent Mindsets comprises ongoing internal training, new measurement tools, and other efforts, but focuses on two areas we think haven’t gotten the attention they deserve. Lesley Slaton Brown, Chief Diversity Officer, Global Diversity & Inclusion

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37 billion annual pages under an HP MPS contract

HP manages 1 millionHP is an MPS market leader - IDC11

KeyPoint Intelligence awards7

6,600 enterprise

clients

HP remains an MPS leader - Quocirca9

HP serves

solution-enabled devices (laser and ink)

Leader

for print and document security solutions and services8

#11 of best-managed companies10

7 HP has received awards in the healthcare, education, retail, financial services, security and mobility categories, as well as numerous product awards.8 IDC MarketScape: Worldwide Security Solutions and Services Hardcopy 2019-2020 Vendor Assessment (#US44811119), December 2019.9 Quocirca, Managed Print Services Landscape, 2019; Louella Fernandes, December 2019.10 The Wall Street Journal, 2019.11 “IDC MarketScape: Contractual Print and Document Services Hardcopy Vendor Assessment” (#US44387318), December 2018.

© Copyright 2017-2020 HP Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. 4AA7-0452EEW, February 2020, Rev. 3