HP LaserJet P3010 Series Printers Embedded Web Server …h10032.In a password-protected HP EWS, only...

HP LaserJet P3010 Series PrintersHP Embedded Web Server User Guide

www.hp.com/support/ljp3010series

HP LaserJet P3010 Embedded Web ServerUser Guide

Copyright and Warranty

© 2008 Copyright Hewlett-PackardDevelopment Company, L.P.

Reproduction, adaptation or translationwithout prior written permission is prohibited,except as allowed under the copyright laws.

The information contained herein is subjectto change without notice.

The only warranties for HP products andservices are set forth in the express warrantystatements accompanying such productsand services. Nothing herein should beconstrued as constituting an additionalwarranty. HP shall not be liable for technicalor editorial errors or omissions containedherein.

Trademarks and credits

Adobe® , PostScript®, and Pantone® aretrademarks of Adobe Systems Incorporated.

Microsoft® and Windows® are U.S.registered trademarks of Microsoft Corp.

Edition 1, 9/2008

Table of contents

1 OverviewWhat is an embedded Web server? ..................................................................................................... 1

Features .............................................................................................................................. 1HP Web Jetadmin and the HP Embedded Web Server ...................................................... 2

System requirements ........................................................................................................................... 2Opening the HP Embedded Web Server ............................................................................................. 3Login and logoff .................................................................................................................................... 3

To log in as an administrator ............................................................................................... 3To log off as an administrator ............................................................................................. 3

Navigating through the HP Embedded Web Server ............................................................................. 4

2 Viewing product status from the HP EWS Information screensDevice Status ....................................................................................................................................... 8Configuration Page ............................................................................................................................... 9Supplies Status Page ......................................................................................................................... 11Event Log Page .................................................................................................................................. 12Usage Page ........................................................................................................................................ 13Device Information ............................................................................................................................. 16Control Panel Snapshot ..................................................................................................................... 17Print .................................................................................................................................................... 18

Printing a file or updating firmware from the Print screen .................................................. 19

3 Configuring the product from the Settings screensConfigure Device ................................................................................................................................ 21

Using the menus on the Configure Device screen ............................................................ 22Tray Sizes/Types ................................................................................................................................ 23E-mail Server ...................................................................................................................................... 24

Configuring outgoing e-mail ............................................................................................... 24Configuring the return e-mail address ............................................................................... 25

Alert Subscriptions ............................................................................................................................. 26Using the Alert Subscriptions–setup screen with a product .............................................. 27

Alert Thresholds ................................................................................................................................. 30AutoSend ............................................................................................................................................ 31

To turn on the AutoSend feature ....................................................................................... 32

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Security .............................................................................................................................................. 33HP Jetdirect Security Configuration Wizard ....................................................................... 34Device Security Settings .................................................................................................... 35Hard drive and mass storage security settings .................................................................. 41Status of Security Settings ................................................................................................. 43

Edit Other Links .................................................................................................................................. 44Adding a link ...................................................................................................................... 45Removing a link ................................................................................................................. 45

Device Information ............................................................................................................................. 46Language ........................................................................................................................................... 47Date & Time ....................................................................................................................................... 48

Date & Time–Advanced ..................................................................................................... 49Date & Time–NTS Settings ................................................................................................ 50

Sleep Schedule .................................................................................................................................. 51

4 Managing network operation from the Networking screensOverview ............................................................................................................................................ 53

5 Using the Other Links as a resourcehp instant support ............................................................................................................................... 55

How hp instant support works ............................................................................................ 55Information available from hp instant support .................................................................... 56

Shop for Supplies ............................................................................................................................... 56Product Support ................................................................................................................................. 57Show Me How .................................................................................................................................... 58My Service Provider and My Service Contract ................................................................................... 58

Index ................................................................................................................................................................... 59

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List of tables

Table 1-1 HP Embedded Web Server ................................................................................................................ 4Table 2-1 Device Status ..................................................................................................................................... 8Table 2-2 Configuration Page ............................................................................................................................ 9Table 2-3 Supplies Status Page ....................................................................................................................... 11Table 2-4 Event Log Page ................................................................................................................................ 12Table 2-5 Usage Page ..................................................................................................................................... 15Table 2-6 Print page ......................................................................................................................................... 18Table 3-1 Configure Device .............................................................................................................................. 21Table 3-2 Tray Sizes/Types ............................................................................................................................. 23Table 3-3 E-mail Server ................................................................................................................................... 24Table 3-4 Alert Subscriptions ........................................................................................................................... 26Table 3-5 AutoSend ......................................................................................................................................... 31Table 3-6 Security ............................................................................................................................................ 33Table 3-7 Configure Security Settings .............................................................................................................. 37Table 3-8 Hard drive statuses .......................................................................................................................... 41Table 3-9 Hard drive configuration options ...................................................................................................... 42Table 3-10 Encrypted disk states ..................................................................................................................... 42Table 3-11 Edit Other Links .............................................................................................................................. 44Table 3-12 Language ....................................................................................................................................... 47Table 3-13 Date & Time ................................................................................................................................... 48Table 3-14 Sleep Schedule .............................................................................................................................. 51Table 4-1 Network Settings .............................................................................................................................. 53

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List of figures

Figure 1-1 Sample HP EWS screen ................................................................................................................... 4Figure 2-1 Device Status screen ........................................................................................................................ 8Figure 2-2 Configuration Page screen ............................................................................................................... 9Figure 2-3 Supplies Status Page screen .......................................................................................................... 11Figure 2-4 Event Log Page screen .................................................................................................................. 12Figure 2-5 Usage Page screen (1 of 3) ............................................................................................................ 13Figure 2-6 Usage Page screen (2 of 3) ............................................................................................................ 14Figure 2-7 Usage Page screen (3 of 3) ............................................................................................................ 14Figure 2-8 Device Information screen .............................................................................................................. 16Figure 2-9 Control Panel Snapshot screen ...................................................................................................... 17Figure 2-10 Print screen ................................................................................................................................... 18Figure 3-1 Configure Device screen ................................................................................................................. 21Figure 3-2 Tray Sizes/Types screen ................................................................................................................ 23Figure 3-3 E-mail Server screen ...................................................................................................................... 24Figure 3-4 Alert Subscriptions screen .............................................................................................................. 26Figure 3-5 Alert Subscriptions–setup screen ................................................................................................... 27Figure 3-6 Alert Subscriptions–test screen ...................................................................................................... 29Figure 3-7 Alert Thresholds screen .................................................................................................................. 30Figure 3-8 AutoSend screen ............................................................................................................................ 31Figure 3-9 Security screen ............................................................................................................................... 33Figure 3-10 HP Jetdirect Security Configuration Wizard .................................................................................. 35Figure 3-11 Device Security Settings screen (1 of 2) ....................................................................................... 36Figure 3-12 Device Security Settings screen (2 of 2) ....................................................................................... 36Figure 3-13 Hard Drive and Mass Storage Security Settings screen ............................................................... 41Figure 3-14 Edit Other Links screen ................................................................................................................. 44Figure 3-15 Device Information screen ............................................................................................................ 46Figure 3-16 Language screen .......................................................................................................................... 47Figure 3-17 Date & Time screen ...................................................................................................................... 48Figure 3-18 Date/Time Format screen ............................................................................................................. 49Figure 3-19 Date & Time–NTS Settings screen ............................................................................................... 50Figure 3-20 Sleep Schedule screen ................................................................................................................. 51Figure 4-1 Network Settings screen ................................................................................................................. 53Figure 5-1 Other Links screen .......................................................................................................................... 55

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1 Overview

What is an embedded Web server?A Web server provides an environment in which Web programs can run, in much the same way that anoperating system, such as Microsoft® Windows®, provides an environment in which programs can runon your computer. A Web browser, such as Microsoft Internet Explorer, Apple Safari, or Mozilla Firefox,can show output from a Web server.

An embedded Web server resides on a hardware product (such as a printer) in the firmware, rather thanas software that is loaded on a network server.

The advantage of an embedded Web server is that it provides an interface to the product that anyonewho has a network-connected computer and a standard Web browser can open and use. No specialsoftware needs to be installed or configured.

With the HP Embedded Web Server (HP EWS), you can view product status information, changesettings, and manage the product at your computer.

NOTE: In this guide, the terms "product" and "device" are used interchangeably. When products ordevices are discussed in this guide, the information pertains to HP LaserJet printers or multifunctionperipherals (MFPs), or HP Digital Senders. For specific information about the features that your printer,MFP, or digital sender supports, see the documentation that came with your product.

FeaturesYou can use the HP EWS to view product and network status and to manage printing functions fromyour computer, rather than at the product control panel. With the HP EWS, you can perform these tasks:

● Upload firmware updates

● View control-panel messages and product-status information

● Determine the remaining life for all supplies and configure specific ordering information for supplies

● Gain access to the product's technical support page

● Gain access to specific support for recent product events

● Add an more links or customize links to other Web sites

● View and change product configuration, such as tray configurations

● View and change network configuration

● View and print information pages, such as the Configuration page

ENWW What is an embedded Web server? 1

● Receive alerts about product events, such as when the product is low on supplies, through e-mail.Set up four different destination lists for each user (administrators and service), with up to 20recipients on each of the four lists

● Select the language in which to display the HP EWS screens

● Print to an HP product using a PDF or print-ready file without having to install the product printdriver

● Conserve energy by scheduling the product sleep delay so that the product goes into sleep modeafter a period of time of not being used

● Schedule wakeup times for each day so that the product has finished initializing and calibrating bythe time it is to be used

● Send product configuration and supplies usage information periodically to your service provider

HP Web Jetadmin and the HP Embedded Web ServerHP Web Jetadmin is a Web-based system management tool that you can use with a Web browser. TheHP EWS and HP Web Jetadmin work together to meet all your product-management needs. You canuse the software to install and manage networked products effectively. Network administrators canmanage networked products remotely, from practically anywhere.

The HP EWS provides a simple, easy-to-use solution for one-to-one product management inenvironments that have a limited number of products. To manage environments that have severalproducts, use HP Web Jetadmin instead. With HP Web Jetadmin you can discover, manage, andconfigure multiple products simultaneously.

HP Web Jetadmin is available from HP online support (HP Web Jetadmin www.hp.com/go/webjetadmin).

System requirementsTo use the HP EWS, you must have the following components:

● A supported Web browser. Browsers that support embedded Web servers include, but are notlimited to, the following:

◦ Konqueror 3.5 or later

◦ Microsoft Internet Explorer 6.0 or later

◦ Mozilla Firefox 1.0 or later

◦ Opera 9.0 or later

◦ Safari 1.0 or later

● A transmission control protocol/Internet protocol-based (TCP/IP)-based network connection.

● An HP Jetdirect print server (embedded or enhanced input/output [EIO]) installed in the product.

2 Chapter 1 Overview ENWW

Opening the HP Embedded Web ServerUse the following procedure to open the HP EWS.

NOTE: You cannot view the HP EWS screens from outside a firewall.

1. Open a supported Web browser.

2. In the Address or Go to field, type the IPv4 or IPv6 TCP/IP address, the host name, or theconfigured host name assigned to the product. See the following examples.

● IPv4 TCP/IP address: http://192.168.1.1

● IPv6 TCP/IP address: http://[2001:0ba0:0000:0000:0000:0000:0000:1234]

● Host name: npiXXXXXX

If you do not know the TCP/IP address for the product, find it by using the control-panel menu or byprinting a configuration page. For instructions, see the user guide that came with your product.

Login and logoffThe HP EWS screens are used to view product information and change configuration options. Thescreens and settings vary according to how you access the HP EWS: as a general user, an informationtechnology (IT) administrator, or a service provider. These passwords can be customized by an ITadministrator or a service provider.

In a password-protected HP EWS, only the Information tab is available to users who do not log in byusing the password. If no password has been set (which is the default), all the tabs are visible.

If a password has been set, you must log on as an IT administrator or a service provider to gain accessto the protected HP EWS tabs (Settings and Networking).

NOTE: For information about changing passwords as an IT administrator, see Securityon page 33. If you are a service provider, see your product service guide.

To log in as an administratorUse the following procedure to log in to the HP EWS as an administrator.

1. After you open the HP EWS, click the Log In link in the upper-right corner of the screen.

The Enter Network Password dialog box displays. The appearance of the login screen might vary,depending on your operating system and browser.

2. Type admin for the user name, type your password, and then click OK.

To log off as an administratorUse the following procedure to log off.

1. Click the Log Off link.

2. To complete the logoff, close the browser.

CAUTION: If you do not close the browser, the connection to the product HP EWS continues to runand could pose security risks.

ENWW Opening the HP Embedded Web Server 3

Navigating through the HP Embedded Web ServerTo browse through the HP EWS screens, click one of the tabs (such as Information or Settings), andthen click one of the menus on the navigation bar located on the left side of the screen.

The following illustration and table provide information about the HP EWS screens.

NOTE: The appearance of the HP EWS screens might differ from the illustrations in this user guide,depending on the product features and the settings that your IT administrator has established.

Figure 1-1 Sample HP EWS screen

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NOTE: EWS user interface elements (buttons and text strings) appear in bold text throughout thisdocument.

Table 1-1 HP Embedded Web Server

Callout HP EWSscreen feature

Description More information

1 Product name View the product name.

2 Product TCP/IPaddress

View the Internet protocol (IP) address for theproduct.

3 Tabs Information tab View information about theproduct. You cannotconfigure the productusing the screens on thistab.

● See Viewing product status fromthe HP EWS Information screenson page 7.

Settings tab Use the features on thistab to configure theproduct.

● See Configuring the product fromthe Settings screens on page 21.

Networking tab View network status andconfigure the networksettings.

● See Managing network operationfrom the Networking screenson page 53.

4 Menus Different on each tab Click a tab to display themenus.


Callout HP EWSscreen feature

Description More information

5 Other Links hp instant support Connect to Web resourcesthat help solve problemsand describe moreservices that are availablefor your HP product.

● See Using the Other Links as aresource on page 55.

● See hp instant supporton page 55.

● See Product Support on page 57.

● See My Service Provider and MyService Contract on page 58.

Shop for Supplies Use the Internet to ordergenuine HP supplies foryour HP product.

Product Support Use product-specific helpfrom the HP Web site tosolve a problem.

Show Me How View step-by-stepinstructions for performingprinter tasks and solvingproblems.

6 Log In/Log Off Different for eachtype of user

Log in as an ITadministrator or serviceprovider.

● See Login and logoff on page 3.

7 Screen Different for eachmenu item

Click a menu item to showa screen.

● See Viewing product status fromthe HP EWS Information screenson page 7.

● See Configuring the product fromthe Settings screens on page 21.

● See Managing network operationfrom the Networking screenson page 53.

Table 1-1 HP Embedded Web Server (continued)

ENWW Navigating through the HP Embedded Web Server 5

2 Viewing product status from theHP EWS Information screens

The screens available from the Information tab are for informational purposes only; you cannotconfigure the product from these screens. To configure the product through the HP EWS, seeConfiguring the product from the Settings screens on page 21.

NOTE: Some products do not support all screens.

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Device StatusUse the Device Status screen to view the current status of the product. The following illustration andtable describe how to use this screen.

Figure 2-1 Device Status screen

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7Table 2-1 Device Status

Callout Area on the screen Information or capability that the area provides

1 HP EWS tabs andmenus

For more information, see Navigating through the HP Embedded Web Serveron page 4.

2 Status Shows the device status (the same information that displays on the control-paneldisplay).

3 Control-panel buttons Use these control-panel buttons as you would at the product. To select whichcontrol-panel buttons appear on this screen, see the Security screen on theSettings tab.

4 Supplies Shows the approximate percentage of life remaining for each supply.

5 Supplies Details Opens the Supplies Status Page screen, where you can view information aboutproduct supplies.

6 Media Shows the status and configuration information for the input trays and output bins.

The media status is OK until the tray is completely empty. When the tray is empty,the status is Empty.

7 Change Settings Opens the Other Settings screen, where you can change the paper-type settings.

8 Chapter 2 Viewing product status from the HP EWS Information screens ENWW

Configuration PageUse the Configuration Page screen to view current product settings, help troubleshoot problems, andverify the installation of optional accessories such as dual inline memory modules (DIMMs). Thefollowing illustration and table describe how to use this screen.

Figure 2-2 Configuration Page screen

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Table 2-2 Configuration Page


1 HP EWS tabs and menus For more information, see Navigating through the HP Embedded WebServer on page 4.

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2 Printer Information Lists the serial number, version numbers, and other information for thedevice.

3 Installed Personalities andOptions

Lists:

● Model and TCP/IP address for all network devices connected to theproduct (Jetdirect or internal Jetdirect)

● The printer languages installed (such as printer commandlanguage [PCL] and PostScript® [PS])

● Options installed in each DIMM slot and EIO slot

● USB devices capable of connecting to a printer used as a host USBcontroller, such as mass storage devices, card swipes, or keypads

4 Memory Lists the memory information, PCL Driver Work Space (DWS), andresource saving information.

5 Event Log Lists the number of active entries in the Event Log, the three most recententries, and the Event Log total capacity.

6 Security Lists the status of the control-panel lock, disk write-protect options, anddirect-connect (USB or parallel) ports.

You can change the status of the Direct Connect ports on the Securityscreen under the Settings tab by selecting or clearing the DisableDirect Ports check box.

7 Paper Trays and Options Lists the size and type of media specified for each of the trays in theproduct. If a duplexing unit or any paper-handling accessories areinstalled on the product, information about those devices is also listedhere.

Table 2-2 Configuration Page (continued)


Supplies Status PageThe Supplies Status Page screen shows more detailed supplies information and provides part numbersfor genuine HP supplies. (It is helpful to have the part numbers available when ordering supplies.) Thefollowing illustration and table describe how to use this screen.

Figure 2-3 Supplies Status Page screen

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Table 2-3 Supplies Status Page



2 Shop for Supplies link Use this feature to connect to a Web page that facilitates online ordering ofsupplies from a reseller of your choice.

3 Supply Information If available, this lists the percent of life remaining and the estimated numberof pages remaining before the supply is empty; the total number of pagesthat have been processed with the supply; the supply serial number andHP part number; and an indication of whether or not the supply has reachedthe low status.

If the Override at Out option is enabled at the product control panel, amessage displays, when the supply is exhausted, stating that the cartridgewas used with the override setting.

NOTE: If using a previously used or moved supply, information about thedevice might not be available. In addition, a warning message about therisks with using previously used or moved supplies could appear on thescreen. No further information about the status of the supply will beavailable.

ENWW Supplies Status Page 11

Event Log PageThe Event Log page screen shows the most recent product events, including jams, service errors, andother printer errors. The following illustration and table describe how to use this screen.

Figure 2-4 Event Log Page screen

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8Table 2-4 Event Log Page


1 HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web Serveron page 4.

2 Number Lists the order in which the errors occurred. The last error to occur has thehighest number.

3 Date and Time Lists the date and time for each event logged.

4 Cycles Shows the number of engine cycles that the product had completed when theerror occurred. The product completes one engine cycle for every Letter/A4-size page side that it prints or copies.

5 Event Shows the internal event code for each event.

6 Firmware Displays the firmware version in place when the event occurred on the printer.

7 Description or Personality Shows a brief description of some events.

8 Product Support link Provides access to the HP support Web site for product-specifictroubleshooting information.


Usage PageThe Usage Page screen gives a page count for each media size that has passed through the product,and the number of duplexed pages. The total is calculated by multiplying the sum of the print countvalues by the Units value.

The information on this screen can be used to determine how much toner or paper to keep on hand.The following illustration and table describe how to use this screen.

Figure 2-5 Usage Page screen (1 of 3)

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Table 2-5 Usage Page



2 Usage Totals (equivalent) Indicates the types of pages that have been printed, the number of single-sided pages that have been printed, the number of duplexed pages thathave been printed, and the total number of pages that have been printed.

3 Units A unit is equal to a standard A4-size (letter-size) page. All other page sizesare referenced in relation to this standard size. An A4-size (letter-size) pageprinted on both sides counts as two units.

4 Total Total page counts for all types of printed media.

5 Fuser Modes & Paper PathUsage

Indicates the different print modes that have been used for print jobs.

ENWW Usage Page 15

Device InformationThe Device Information screen shows the following information:

● Printer name

● Printer location

● Asset number

● Company name

● Contact person

● Product name

● Printer model

● Printer serial number

The product name, printer model, and printer serial number are automatically generated. You canconfigure the other information on this screen from the Device Information screen on the Settings tab.

Figure 2-8 Device Information screen


Control Panel SnapshotThe Control Panel Snapshot screen shows the product control-panel display as if you were standingat the product. Because this view shows the product status, it can help you troubleshoot problems withthe product.

NOTE: The appearance of the screen might vary, depending on your product.

Figure 2-9 Control Panel Snapshot screen

ENWW Control Panel Snapshot 17

PrintNOTE: The Print screen (and the Print menu on the left) is available only if it has been configured toappear on the Security screen under the Settings tab. Use the Security screen to disable the Printscreen if you do not want it to appear for security reasons. For more information, see Securityon page 33.

Use the Print screen for print-ready files or to remotely update the product firmware.

Use the Print screen to print one file at a time from a product that supports the HP EWS. This featureis especially useful for a mobile user, because you do not have to install the product's print driver toprint; you can print from anywhere at any time.

You can print all print-ready files, such as the documents generated by using a "print to file" driver option.Print-ready files commonly have file name extensions such as PS (PostScript), PDF (Adobe PortableDocument Format), and PRN (Windows print-ready File).

You can also use the Print screen to update your product firmware. This feature is especially usefulbecause you do not have to install more software to update the product firmware. When updatedfirmware files are available for your product, download them from your product support Web site:

www.hp.com/go/ljp3010_firmware

The following illustration and table describe how to use this screen.

Figure 2-10 Print screen

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Table 2-6 Print page

Callout Area on screen Information or capability that the area provides



2 Device Status Shows the device status (the same information that displays on the Device Statusscreen and the control-panel display).

NOTE: The printer must have a Ready status to receive firmware updates and print-ready files.

3 Choose File Allows you to select a file for printing located on your laptop, computer, or a networkfile server.


Printing a file or updating firmware from the Print screenUse the following procedure to print a file or update product firmware from the Print screen.

1. Select a file that resides on your computer or on your network, and then click the button underOption 1 to browse to a file that you want to print.

2. Click Apply.

ENWW Print 19

3 Configuring the product from theSettings screens

Use the screens on the Settings tab to configure the product from your computer.

Configure DeviceUse the Configure Device screen to print device information pages and remotely configure the device.

The menus on this screen are similar to the menus available at your device control panel. Some of thedevice control-panel menus are not available from the HP EWS. See the documentation that came withyour device for more information about menus supported by your device.

The following illustration, table, and example procedure describe how to use this screen.

Figure 3-1 Configure Device screen

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Table 3-1 Configure Device




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2 Select a Menu Show Me How menu See step-by-step instructions for performing printertasks.

Information menu Print device information pages, which provide detailsabout the device and its configuration.

Paper Handling menu Set the type of media that is in each tray.

Manage Supplies Define the supply level that signifies a low supplysituation and configure what action the product takeswhen that level is reached.

Configure Device menu Configure the device to affect the device behavior. Forexample, you can configure device personalitysettings from this menu, such as print-quality settingsor destination bins.

DIAGNOSTICS menu Get information about the device that you can use totroubleshoot problems.

3 Plus sign ( ) Click the plus sign next to a menu, or click the menu, to see the submenus orsubentries.

Using the menus on the Configure Device screenThe following procedure is provided only as an example. Use similar procedures to set other menuitems.

Follow these steps to print a configuration page (example procedure).

1. Click Information.

2. Select the check box for the information page that you want to view or print, and then clickApply.

NOTE: Print drivers and software programs frequently override selections made on the PaperHandling menu. For more information, see the user guide that came with your product. Any changesare reflected on the Device Status screen, the Configuration Page screen, and the Paper Handlingmenu.

Table 3-1 Configure Device (continued)

22 Chapter 3 Configuring the product from the Settings screens ENWW

Tray Sizes/TypesUse the Tray Sizes/Types screen to assign paper sizes and paper types for each tray on the product.The following illustration and table describe how to use this screen.

Figure 3-2 Tray Sizes/Types screen

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Table 3-2 Tray Sizes/Types



2 Tray Sizes and TrayTypes

Use these menus to select the default paper sizes and types for each tray on theproduct.

ENWW Tray Sizes/Types 23

E-mail ServerUse the E-mail Server screen to configure e-mail settings for outgoing e-mail. Use the settings on thisscreen to send and receive e-mail messages, including product alerts. The following illustration, table,and procedures describe how to use this screen.

Figure 3-3 E-mail Server screen

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Table 3-3 E-mail Server




2 Outgoing e-mail Configure outgoing e-mail if you intend to use the Alerts or AutoSend features. Formore information, see Using the Alert Subscriptions–setup screen with a producton page 27.

3 Return E-mailAddress

This is the device's e-mail address which displays in device alerts. For moreinformation, see Configuring the return e-mail address on page 25.

4 Enable SMTPAuthentication

If your SMTP server requires authentication, type the credentials here.

Configuring outgoing e-mailYou must configure outgoing e-mail if you intend to use the Alerts or AutoSend features.

1. Find the TCP/IP address or fully-qualified domain name of the simple mail transfer protocol (SMTP)mail server on your network. The EWS uses the SMTP server TCP/IP address to relay e-mailmessages to other computers. The e-mail server address field also supports IPV6 addresses(SMTP6).

NOTE: Your organization's network or e-mail administrator typically provides this information.

2. Select the Enable Outgoing E-mail check box.

3. Type the SMTP server TCP/IP address or the fully-qualified domain name found in step 1 in theSMTP Server text box.

4. Type the return e-mail address for the device (optional).


NOTE: For information about configuring the return e-mail address for the device, seeConfiguring the return e-mail address on page 25.

5. If the SMTP server requires authentication, select the Enable SMTP Authentication check boxand type the username and password (optional).

6. Click Apply to save the changes.

Configuring the return e-mail addressWhen you configure the return e-mail address on the E-mail Server page, you are configuring theidentity of the product. For example, if you type [email protected] in the Return E-mailAddress field, all e-mails sent out by the product will come from [email protected] In thisexample, the identity of the product is: [email protected]

ENWW E-mail Server 25

Alert SubscriptionsFrom the Alert Subscriptions screen, IT administrators can set up the product to send problem andstatus alerts to anyone through e-mail messages. When this function is configured, alerts areautomatically triggered about supplies, paper-path status, and other service and advisory information.More than one individual can receive alerts, with each person receiving only specific alerts. For example,an administrative assistant might be responsible for ordering print cartridges or fixing jams and couldreceive advanced warning when toner is low or a jam occurs. Similarly, the long-life supplies might behandled by an external service provider who could receive alerts about performing product maintenance,loading the front or rear stapler, and similar needs.

NOTE: With a permanent storage device installed, such as a hard disk, a user can create up to fourdifferent destination lists, with up to 20 recipients on each list. (Without the permanent storage device,a user can send alerts to only four e-mail addresses.)

The following illustration, table, and procedures describe how to use this screen to edit, test, and deletedestinations and destination lists.

NOTE: In order for e-mail alerts to function, enable outgoing e-mail. To enable outgoing e-mail, seeConfiguring outgoing e-mail on page 24.

Figure 3-4 Alert Subscriptions screen

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Table 3-4 Alert Subscriptions




2 Destination listsummary

Lists the current selections for each destination. The List Name field displays only witha hard disk installed.

3 Edit Click this button to make changes to the destination or destination list.

4 Test Click this button to send a test alert to the destination or destination list.

5 Delete Click this button to delete the destination or destination list.

6 New DestinationList

Click this button to define the settings for a new destination list for alerts.


Using the Alert Subscriptions–setup screen with a productYou can set up four different lists, with up to 20 recipients on each list.

The Alert Subscriptions–setup screen that displays when you click either Edit or New AlertDestination looks similar to the following illustration.

Figure 3-5 Alert Subscriptions–setup screen

ENWW Alert Subscriptions 27

To configure alerts

1. Do one of the following:

● To create a new destination list, click New Alert Destination.

-Or-

● To modify a destination list, click Edit next to the list that you want to modify.

The Alert Subscriptions–setup screen displays.

2. Type the e-mail addresses to designate the people to receive alerts. In large environments, systemadministrators can route e-mail addresses to list servers, URLs, and mobile devices for expandedalerts. Add multiple destinations by separating each destination with a comma or semicolon.

3. Select the check box for the alerts that you want sent with this destination list. (To see all of thealerts that are available for the product, click Show All Alerts.)

4. Select the attachments to include with your e-mail alert messages. These attachments may includethe following pages. (Go to the Information tab to see examples of these pages.)

● Supplies Status Page

● Usage Page

● Configuration Page

● Event Log Page

● XML Data

Select XML Data if one of the destinations you have chosen to receive alerts is an automatedcomputer system. Each item that you select is attached to the e-mail. For example, if you selectUsage Page and Event Log Page, you receive one e-mail message with two attachments, onefor each selection. If you also select the XML Data option, you receive one e-mail message withthree attachments: one attachment for the Usage Page in HTML, one for the Event Log Page inHTML, and a third consisting of instant support information in a text file attachment that has anXML extension.

5. Click Apply to save the information.

6. Repeat steps 1 through 6 for each additional list or destination.

Use the following procedure to test the destination list configuration.


To test the configuration of a destination list

1. Click the Test button next to the destination list that you want to test.

The following window appears.

Figure 3-6 Alert Subscriptions–test screen

2. Select the destinations that you want to test.

3. The Return Address is the product's e-mail address. Type your e-mail address in the ReturnAddress box to receive messages about any errors generated from the test alert (for example, fornotification of an incorrect destination address).

4. If applicable, type more information to appear at the beginning of the e-mail alert message in theYour Notes (optional) text field.

5. Click OK.

To delete destinations and destination lists

1. If you have multiple destinations configured, you can delete a destination or destination list byclicking the Delete button next to the destination or destination list that you want to delete.

2. Click OK to confirm the deletion.

ENWW Alert Subscriptions 29

Alert ThresholdsUse the Alert Thresholds screen to set the threshold values for when alerts are sent. The thresholdvalue is the percentage of a supply remaining when an alert is sent.

When the supply level reaches the threshold value, a message is displayed on Control Panel, informingthat the supply has reached the Low state, and an alert will be sent by e-mail to all configured AlertSubscriptions.

Figure 3-7 Alert Thresholds screen


AutoSendUse the AutoSend screen to send product-configuration and supplies-usage information periodically toe-mail destinations of your choice, such as service providers. This feature establishes a relationshipwith Hewlett-Packard Company or another service provider to provide you with services that include,but are not limited to, print-cartridge replacement, pay-per-page contracts, support agreements, andusage tracking. A user can add up to twenty AutoSend destinations. The following illustration, table,and procedure describe how to use this screen.

Figure 3-8 AutoSend screen

1

2

4

35

6

Table 3-5 AutoSend



2 Enable AutoSend Select this check box to turn on the AutoSend feature.

3 Send every [interval] Select the interval at which you want the product to send the product configurationand supplies usage information to the destinations configured in the E-MailDestinations field.

4 E-Mail Destinations Save a list of e-mail addresses to receive the product-configuration information.Up to twenty email addresses can be saved if the product has a hard driveinstalled. If the product does not have a hard drive installed, one email list can besaved. The first e-mail address can be no more than 50 characters long.

5 Test Click this button to save your settings and to send the information immediately,so that you can make sure that the recipient receives the messages.

6 Send to HP Select this check box to send device configuration and supplies status informationto HP on a regular basis. The information is sent to an HP e-mail address (forexample, [email protected]) in a text-based file with an XML file nameextension. This file is in English.

To view more information about how HP treats the information sent byAutoSend, click Hewlett-Packard Online Privacy Statement.

ENWW AutoSend 31

To turn on the AutoSend featureUse the following procedure to make the AutoSend feature available.

1. Make outgoing e-mail functions available by following the instructions listed in this chapter. (Formore information, see E-mail Server on page 24.)

2. Select the Enable AutoSend check box.

3. Click an option to specify the interval at which you want the product to send the product-configuration and supplies-usage information to the e-mail recipients (determined in the next step),and then type the number of days, weeks, months, or pages printed.

4. Configure up to twenty destinations (with a hard drive installed) using the format that displays onthe screen.

5. To send device configuration and supplies status information to HP, select the Send to HP checkbox.

6. Click Apply.


SecurityThe following illustration and table describe how to use the Security screen.

Figure 3-9 Security screen

1

3

2

5

4

Table 3-6 Security




2 HP JetdirectSecurityConfigurationWizard button

The HP Jetdirect Security Configuration Wizard button allows you to configuresecurity settings for the device's HP Jetdirect print server.

3 Device SecuritySettings button

The Device Security Settings button allows you to configure administrativepasswords, Embedded Web Server options and other security settings.

ENWW Security 33


4 Hard Drive andMass StorageSecurity Settingsbutton

The Perform Secure Storage Erase button allows you to perform disk wipes thatremove all data stored on any mass storage unit attached to the device.

NOTE: The settings for the type of Secure Storage Erase performed are configuredin the File Erase Mode section of the device's security settings page.

NOTE: Set the device's file system password before performing a Secure StorageErase operation. Set the file system password in the File System Password sectionof the device's security settings page. See Device Security Settings on page 35.

NOTE: This button does not appear if the device does not have a mass storagedevice installed.

NOTE: Click Apply Automatic Encryption Setting to enable encryption for an HPSecure Hard Drive hard drive.

5 Status of SecuritySettings

This section presents a summary of the current security settings on the device. Modifythese settings by clicking on the Configure Security Settings button.

HP Jetdirect Security Configuration WizardUse the HP Jetdirect Security Configuration Wizard to HP Jetdirect print server management.

HP Web Jetadmin is a powerful Web-based software tool for installing, configuring, and managingnetwork-connected devices. Since it can install and configure devices, it must be able to secure itselfagainst unwanted access. Not only can HP Web Jetadmin secure itself against unwanted users, it canalso secure the devices it manages against unwanted access. Securing devices is important for thefollowing reasons:

● Reduce printer down time

● Reduce help desk calls

● Minimize troubleshooting visits

● Minimize consumable usage

NOTE: If you use HP Web Jetadmin to configure your printer, HP recommends that you configureHP Jetdirect security settings with HP Web Jetadmin.

HP Jetdirect firmware enhancements and revisions address product performance and security issues.Make sure the firmware on the printer is the latest revision level to ensure maximum security. HP WebJetadmin provides the ability to upgrade HP Jetdirect firmware either individually or in batches.

The following illustration describes how to use this screen.

Table 3-6 Security (continued)


Figure 3-10 HP Jetdirect Security Configuration Wizard

Device Security SettingsThe EWS supports two administrative roles identified as “service” and “admin”. These administrativeroles are designed to meet the needs of service providers who lease devices to customers. The serviceuser (representing the service provider) must be capable of setting up metered billing services, etc. Theadmin user (representing the customer) must be allowed to configure the device on their local intranet,perform remote management etc.

When the device is shipped, the admin password is not set, which means that the system is unprotected.In this case, any EWS user will automatically have all admin privileges until a password is set. After that,only the admin and the service users will have access to the Device Security Settings page. The adminpassword can be reset (set to blank value) to unprotect the system again, in the same way as the defaultconfiguration.

ENWW Security 35

Use the Device Security Settings screen to set the desired levels of security. The following illustrationand table describe how to use this screen.

Figure 3-11 Device Security Settings screen (1 of 2)

2

1

4

5

3


Figure 3-12 Device Security Settings screen (2 of 2)

6

8

7

9

10

11

Table 3-7 Configure Security Settings


1 Device Password Use the Device Password section to set the EWS admin password using 16 or fewercharacters. The section contains the following fields:

● Old Password–The Old Password field is always visible. The correct passwordis required in this field before changing or disabling the password. If the devicepassword is not configured, the Old Password field will display NotConfigured in place of the text box.

● New Password–The New Password field is always visible. Enter a newpassword in this field to configure the password or to change the configuredpassword (if the Old Password field is populated with the correct password). Thepassword is no longer configured if settings are applied with the field left blank.

● Verify Password–The Verify Password field is always visible. It requires usersto repeat the password from the new password field in order to change the currentpassword.

ENWW Security 37


2 PJL Password Use the PJL Password section to configure the PJL password, which restricts accessby jobs sent to the device. The password is a number from 1 to 2147483647. Thesection contains the following fields:




3 File SystemPassword

Use the File System Password section options for configuring the file systempassword using 8 or fewer characters. The file system password feature helps protectthe device data storage system options from unauthorized access. With the file systempassword configured, the device requires the password before it will allowconfigurations to features that affect the data storage system. Some of these featuresare the File Erase mode, the Secure Storage Erase feature, and the File SystemAccess options. The section contains the following fields:




4 File SystemAccess Settings

Use the File System Access Settings section to enable or disable various types ofdisk access. The section contains the following check boxes:

● PJL Disk Access–check box field, if checked, PJL Disk Access is enabled

● SNMP Disk Access–checkbox field, if checked, SNMP Disk Access is enabled.

● NFS Disk Access–checkbox field, if checked, NFS Disk Access is enabled.

● PS Disk Access–checkbox field, if checked, PS (PostScript) Disk Access isenabled. Enabling PS Disk Access allows users to print PS-type files.

5 USB Printing Use this feature to enable or disable walk-up printing from Host USB devices.

Table 3-7 Configure Security Settings (continued)



6 File Erase Mode Use the File Erase Mode section to select the disk erase mode. The File SystemAccess password must be set in order to select a mode. The section contains thefollowing:

● Non-Secure Fast Erase–radio button. Select this to put the device in Non-SecureFile Erase mode. It is the fastest method that clears files by removing theiridentities.

● Secure Fast Erase–radio button. Select this to put the device in Secure FastErase Mode. It is a slightly slower method that clears files by writing over themwith arbitrary characters.

● Secure Sanitize Erase–radio button. Select this to put the device in SecureSanitize Erase Mode. It is the slowest method that clears files by writing over themthree times.

7 Control PanelAccess Lock

Use the Control Panel Access Lock section to select the control panel lock level. Thesection contains the following:

● Unlock–radio button. Select Unlock to turn off the control panel lock and allowusers full access to the control panel menus (excluding the Service menu).

● Minimum Menu Lock–radio button. Select Minimum Menu Lock to set thecontrol panel lock to the Minimum level. This option removes only system settingsmenus that affect the device on the network.

● Moderate Menu Lock–radio button. Select Moderate Menu Lock to set thecontrol panel lock to the Moderate level. This option removes all settings menusother than those for specific jobs.

● Intermediate Menu Lock–radio button. Select Intermediate Menu Lock to setthe control panel lock to the Intermediate level. This option removes the paperhandling menu and all settings menus other than those for specific jobs.

● Maximum Menu Lock–radio button. Select Maximum Menu Lock to set thecontrol panel lock to the Maximum level. This option removes all configurationsettings menus.

Once the Control Panel Access Lock is configured, no one can access these settingson the control panel. The device does not provide a way for authorized use of thesesettings.

8 Embedded WebServer Options

Use the Embedded Web Server Options section to select which options are enabled/disabled on the EWS Webpage. The section contains the following:

● Display Print Page on Information Tab–check box. Check this box to enablethe Print Page feature in EWS. The Print Page option allows users theconvenience of printing via the EWS.

● Display Color Usage Job Log Page on Information Tab–check box. Checkthis box to display the Color Usage Job Log page on the Information tab. This isonly available on color capable products.

● Cancel Job Button–check box. Check this box to enable the Cancel button onthe EWS Web page. Disabling this option prevents users from tampering withcancel operations on the device.

● Pause/Resume Button–check box. Check this box to enable the Pause/Resumebutton on the EWS Web page. Disabling this option prevents users fromtampering with pause/resume operations on the device.

● Continue Button–check box. Check this box to enable the Continue button onthe EWS Web page. Disabling this option prevents users from tampering withcontinue operations on the device.


ENWW Security 39


9 Options forServices

Use the Options for Services section to enable/disable selected device services thathave a security impact. The section contains the following:

● Remote Firmware Upgrade–check box. Select Remote Firmware Upgradetoallow the device to accept RFU upgrades.

● Service Loading–check box. Select Service Loading to allow installation of 3rdparty services. Many of these applications provide new functionality, such as jobaccounting.

● Job Retention–check box. Select Job Retention to allow print jobs to be storedon the device as stored jobs. This feature provides job retention options such asprivate job and hold job. Users will be able to ensure that they are present duringprinting to provide privacy for documents in the device output bins.

● Job Held Timeout–Selection field with the options of Never Delete, Held 1 Hr,Held 4 Hrs, Held 1 Day, and Held 1 Week. This option is only applicable if JobRetention is enabled. It limits a held job to the selected time, and then the devicedeletes it. You should select a reasonable timeout value for this setting to allowenough time for a user to walk to the device to print a job or to allow time for jobsto print in line at the queue.

10 Direct Ports (USB/IEEE 1284)

Use the Direct Ports (USB/IEEE 1284) section to enable/disable the direct ports.When the ports are disabled, printing is only available through a network connection.The section contains the following:

● Disable Direct Ports–check box. Select Disable Direct Ports to disable thedirect ports.

11 Apply YourConfigurations

Click Apply to configure the new settings. The Security page opens showing the newstatus of the configurations. Click the Cancel button to cancel the settings that wereentered.

NOTE: A Service Password section will be visible if a user logs on as a service. The ServicePassword section contains an Old Password, New Password, and Verify Password field. TheService Password must be 16 characters or less.



Hard drive and mass storage security settingsThe Hard Drive and Mass Storage Security Settings page contains detailed status for each of thedrives installed, encryption status, and available configuration items.

Figure 3-13 Hard Drive and Mass Storage Security Settings screen

For each drive installed in the printer, a drive entry will be displayed within the Hard Drive Status section.Each drive entry will contain the following fields:

Table 3-8 Hard drive statuses

Label Value

Hard Disk: Internal, EIO <slot>, None Installed (encryptable), (Not encryptable)

Serial Number: <drive serial number>, Not applicable

Drive Status: Enabled, Disabled, Not applicable, Drive missing

Encryption Status: Encrypted Disk Status Value

SDLPC Encrypted

SDUPN Not encrypted

NDIPN Not applicable

NSDPN Not supported

SDLPW, NSDPP, SDUPP, NDIPP Expected drive missing

SDLPN Encrypted by another device

Any additional drive present, when anencrypted drive is present

Another encrypted drive present

The HP Secure Hard Drive Configuration section displays context sensitive drive configurationoptions:

ENWW Security 41

Table 3-9 Hard drive configuration options

Encrypted Disk State Options

NDIPN, NSDPN Select automatic enable option

SDUPN Enable Encryption (random or manual password)

SDLPC, SDLPN, SDLPW Reinitialize Hard Drive

NSDPP, SDUPP, NDIPP Disable encryption and continue

A printer will always be in one of a defined set of Encrypted Disk States based on drive configuration.Each of the Encrypted Disk States will correlate to a set of EWS text strings and configuration options.

Table 3-10 Encrypted disk states

Encrypted Disk State Description

NDIPN No drive Installed, Drive Password not set.

NSDPN Non-FDE installed, printer is not configured to use FDEfunctions.

SDUPN FDE installed, however has not been configured to work inlocked mode.

SDLPC Locked FDE installed. Drive is functioning properly.

SDLPW Locked FDE installed, however printer does not have correctpassword.

NSDPP Non-FDE installed, however printer is expecting a locked FDEinstead.

SDUPP FDE installed, however it is locked to a different printer.

NDIPP No Drive Installed, Drive Password set.

SDLPN Locked FDE installed, however printer has not been configuredto use FDE.

11 Drive Being Wiped

12 Non-HP FDE (for example, Seagate Momentus FDE withoutproper HP identifier).

13 Bricked Drive (truly non-functional)

14 Working USB Drive

15 Bricked USB Drive

16 Usable drive disabled due to existence of FDE drive.

The Perform Secure Storage Erase button erases the entire contents of the selected permanentstorages.

WARNING! When you click Perform Secure Storage Erase, the device will restart, and all data andsolutions installed on permanent storages you selected will be completely destroyed. Storageinformation that will be erased includes 3rd party applications, stored print jobs, hold jobs.


Secure Storage Erase enables users to replace the storage device without the possibility of anyonerecovering data or applications that are on the storage devices. Use this function only to remove allstored data and applications on the storage device prior to removing it. Performing a Secure StorageErase can take more than 2 hours, depending on the size of the media and the Secure File Erase Modechosen. During this time the device is not accessible.

To use the Perform Secure Storage Erase function, select the storage devices, and click PerformSecure Storage Erase. The device will restart and remove the data. It will remove the data accordingto the secure file erase mode selected for the device (see Device Security Settings on page 35 for accessto the Secure File Erase Mode). Performing a Secure Storage Erase with the File Erase Mode set toSecure Fast Erase (default) will take 30 minutes or longer; performing it with the File Erase Mode setto Secure Sanitize Erase will take 2 hours or longer.

WARNING! The device will not be available for use until the Secure Storage Erase function is finished.

Status of Security SettingsThe Status of Security Settings section displays the current status of each of the security settingsconfigurable on the Device Security Settings page.

ENWW Security 43

Edit Other LinksUse the Edit Other Links screen to add or customize up to five links to the Web sites of your choice(see the following note). These links appear throughout the HP EWS screens in the Other Links boxbeneath the left navigational bar. Four permanent links (hp instant support, Shop for Supplies,Product Support, and Show Me How) are already established. The following illustration, table, andprocedures describe how to use this screen.

NOTE: With a permanent storage device installed, you can add up to five more links; without the extrastorage, you can add one more link.

Figure 3-14 Edit Other Links screen

21

3

4

Table 3-11 Edit Other Links




2 Add Link Add a user-defined link.

3 User-defined Links Lists the user-defined links. Use this area to delete links.



4 Other Links hp instant support Connect to Web resources that help you to solvespecific problems and determine what otherservices are available for your product. (Detailedinformation, including serial number, errorconditions, and status, is forwarded toHP Customer Care. Hewlett-Packard Companytreats this information as confidential.)

Shop for Supplies Connect to a Web page that facilitates onlineordering of supplies from a reseller of yourchoice.

Product Support Gain access to specific product help from theHP Web site.

Show Me How View step-by-step instructions for performingprinter tasks.

My Service Provider Connect to the home page of your serviceprovider. This link displays only if the serviceprovider has configured it.

My Service Contract Connect to a page that shows the terms andlimits of your service contract. This link displaysonly if the service provider has configured it.

Adding a linkUse this procedure to add a link.

1. Under Add Link, type the URL and the name of the link. The name you type displays in theHP EWS.

2. Click Add Link.

Removing a linkUse this procedure to remove a link.

1. Under User-defined Links, select the link or links to remove.

2. Click Remove Selected Link.

Table 3-11 Edit Other Links (continued)

ENWW Edit Other Links 45

Device InformationUse the Device Information screen to provide a name of your choice for the device, assign an assetnumber, and configure the company name, the person to contact about the device, and the physicallocation of the device. The device name, device model, and serial number are also available on thisscreen.

Figure 3-15 Device Information screen

NOTE: If you make any changes on the Device Information screen, click Apply to save the changes.

The information typed here displays on the Device Information screen that opens from theInformation tab. The information also displays in e-mail messages sent from the product. Thisinformation is useful if neccessary to find the product to replace supplies or fix a problem.


LanguageUse the Language screen to select the language in which the HP EWS screens appear. The followingillustration and table describe how to use this screen.

Figure 3-16 Language screen

1234

CAUTION: Selecting View Pages in Device Language or Select a Language changes the languagefor everyone who uses the HP EWS.

Table 3-12 Language



2 View Pages in BrowserLanguage

(this is the default)

Use this feature to detect the language selected for your Web browser. TheHP EWS screens appear in the same language.

3 View Pages in PrinterLanguage

Use this feature to detect the language selected for the device control panel.The HP EWS screens appear in the same language.

4 Select a Language Select the language for the HP EWS screens from the drop-down menu.

NOTE: The EWS correctly displays only the supported Asian languagespreviously installed and configured on the OS

NOTE: The default language is the language that the Web browser is currently using. If your browserand control panel both use a language that is not available for the HP EWS, English is selected as thedefault. If you make any changes on the Language screen, click Apply to save your changes.

ENWW Language 47

Date & TimeUse the Date & Time screen to update the product time. The following illustration and table describehow to use this screen.

Figure 3-17 Date & Time screen

1

2

3

4

Table 3-13 Date & Time



2 Current Date and Current Time Shows the product date and time when the EWS was opened. If either isincorrect, an IT administrator can change the information at the productcontrol panel or through this HP EWS page.

3 Advanced Click this button to open a screen where you can edit advanced Date &Time settings.

4 NTS Settings Click this button to configure a network time server.


Date & Time–AdvancedUse the Date & Time–Advanced screen to select the time zone (under Time Zone), Daylight Savingstime settings (under Daylight Savings Time Settings), and formats you prefer for displaying the date(under Date Format) and time (under Time Format). The following illustration shows the Date & Time–Advanced screen.

Figure 3-18 Date/Time Format screen

ENWW Date & Time 49

Date & Time–NTS SettingsUse the Date & Time–NTS Settings screen to synchronize the HP EWS with a network time server.The following illustration shows the screen.

Figure 3-19 Date & Time–NTS Settings screen

To configure a network time server to correct the product clock drift, use the following procedure.

NOTE: This process keeps the clock from drifting (losing or gaining time), but does not synchronizethe clock with the network time server clock.

1. Type the network time server's TCP/IP address or host name in the Network Time ServerAddress field. This is the network time server the HP EWS uses for synchronization.

2. In the Synchronize Time with Server every field, type the interval you want the synchronizationto occur.

3. In the Local Port to Receive Time from Server field, type the number of the appropriate port.

4. Click OK to save your settings.

5. Click Synchronize Now to synchronize immediately. If you do not click Synchronize Now theclock synchronizes at the next scheduled time.


Sleep ScheduleAn IT administrator can use the Sleep Schedule screen to configure a wake time and a sleep time foreach day. For example, the product can be set to wake up at 07:30, so the product has finished initializingand calibrating and is ready to use by 08:00. The administrator sets only one wakeup setting per day;however, each day can have a different wakeup setting. Additionally, to save energy, the sleep delaycan be set to turn the product off after a specific period of inactivity.

Figure 3-20 Sleep Schedule screen

1

2

3

Table 3-14 Sleep Schedule



2 Wake Time Select one or more days on which to use the wakeup setting, and then set the timethe product turns on each day.

3 Sleep Time Select one or more days on which to use the Sleep Time setting, and then set thetime the product is set to sleep each day.

ENWW Sleep Schedule 51

4 Managing network operation from theNetworking screens

OverviewUse the Networking screens to configure and manage your product on your network. The appearanceand features of the screens available from the Networking tab differ, depending on the model andversion of your HP Jetdirect print server. The following screen is similar to what you might see whenyou click Networking. From the left navigational bar, click the Networking menu for the screen thatyou want to view.

Figure 4-1 Network Settings screen

1

2

3

Table 4-1 Network Settings

Callout Area on screen Information or capability that the area provides



2 Select Language Select the language for the Networking tab. The list of languages that are availablein the Networking tab is not identical to the list of languages that are available inthe Settings tab.

3 Help Click ? for more information about the options on the Networking tab.

ENWW Overview 53

Depending on your HP Jetdirect print server model and operating version, the following are some tasksthat you can perform from the Networking screens:

● Change network configuration settings for various types of network connections

● Turn on or turn off printing protocols

● Set up a support contact and support URLs

● Set a password to control access to the product settings and network configuration settings. Thispassword synchronizes with the password that you set on the General Security screen under theSettings tab. Set or reset it from either screen.

● Configure the security of your product by using passwords, access lists, and managementprotocols

● View general network status information, including network statistics stored on the print server, fornetwork troubleshooting or optimization

● View protocol information for all supported network connections

● Open the HP Jetdirect Configuration page

● Set the frequency at which the HP EWS checks the network status

For more information about the Networking screens, see the following sources:

● Help. On each Networking screen, a ? in the upper-right corner of the screen provides adescription of the networking features. Also, from the Help screen you can gain access to morehelp from the HP Web site.

● HP Jetdirect Administrator's Guide. This guide is normally available on the software CD thatcame with your product and can be downloaded from the hp.com support pages for your productavailable on the following Web sites.

54 Chapter 4 Managing network operation from the Networking screens ENWW

5 Using the Other Links as a resource

The Other Links box contains four permanent links that provide quick access to product-specificinformation, such as interactive troubleshooting and ordering information for genuine HP supplies.

Figure 5-1 Other Links screen

NOTE: You can use the Edit Other Links screen on the Settings tab to add up to five customizedlinks to the Web sites of your choice. These links appear throughout the EWS screens, in the OtherLinks box beneath the left navigational bar. For more information, see Edit Other Links on page 44.

The following sections describe each of the links that appear by default in the Other Links box.

hp instant supportHewlett-Packard Company offers hp instant support, an Internet-based support system that collectsdiagnostic information from your product and matches it with the HP information database. At hp instantsupport, you can find intelligent solutions that help you resolve problems quickly and easily.

How hp instant support worksInformation gathered from your product is transmitted securely to Hewlett-Packard Company when youclick hp instant support. The hp instant support Web site reads the product data to analyze theproduct's current status. The Web site creates a customized Web page that displays in the browserwindow and contains easy-to-follow text and visual aids. The hp instant support Web site also directsyou to more services that are available for your product.

ENWW hp instant support 55

Before sending any of the product data to Hewlett-Packard for analysis, you can view the information(for example, the serial number, error conditions, and product status) forwarded. Hewlett-Packard treatsthis information as confidential.

Information available from hp instant supportThe hp instant support Web site provides these tools for troubleshooting and for maintenance:

● Firmware and software updates.

● Troubleshooting for recent events is listed on the Event Log Page. For example, the product mightshow a jam as the most recent event listed in the Event Log. The hp instant support Web sitedetects the event and provides troubleshooting information for the jam.

● Support packs.

● Product documentation, such as user guides and getting started guides.

Shop for SuppliesThe Shop for Supplies link connects you to a Web page that facilitates your online ordering of suppliesfrom a reseller of your choice. The supplies that you need are preselected. You can change quantitiesor select more items. Your items are added to the shopping cart, ready for checkout, ensuring that thecorrect supplies are ordered through your selected reseller.

56 Chapter 5 Using the Other Links as a resource ENWW

Product SupportThe Product Support link connects you to a Web page that brings together a comprehensive menu ofsupport resources that business people need. From this Web page, you can accomplish these tasksand more:

● Find a list of HP products at one site: computers, workstations, servers, storage devices, printer,scanners, digital imaging, and mobile devices.

● Obtain technical support. You can solve a problem; find information to set up, install, and configureyour product; discover and use a product; maintain your product; upgrade and migrate your productsoftware and driver; and recycle products or dispose of them correctly.

● Gain access to self-solve resources such as FAQs, user documentation, features andspecifications, and product-compatibility information.

● Collaborate with HP and with your peers through discussion groups, e-mail support, and phonesupport.

● Use task-based navigation to identify the task area that you want to work on and quickly discoverrelated topics and tools.

In addition, you can find these features: hot topics, a subscription center, product rebate offers and otherannouncements, and training and education opportunities.

ENWW Product Support 57

Show Me HowClicking the Show Me How link connects to a Web page that provides step-by-step instructions forperforming specific tasks. The following information is available:

● Clear jams

● Load trays

● Load special media

● Print both sides

● Supported paper

● More Help

If the computer has Internet access, select any of these items and click Go! to open the correspondingHP Web page.

My Service Provider and My Service ContractThe My Service Provider and the My Service Contract links appear only if created (and perhapsrenamed) by the service provider in the Other Links screen on the Settings tab. Any user can click thislink to get information about the service provider and the service contract. The information, which canbe up to 50 characters long, is stored in the permanent storage of the product.

58 Chapter 5 Using the Other Links as a resource ENWW

Index

Aaccessing the HP Embedded Web

Server 3accessories, verifying installed 9administrators

alerts, setting up 26logging off 3logging on 3wake time settings 51

alertsconfiguring 27deleting destination lists 29e-mail configuration 24features 26testing destination lists 29

asset number 16AutoSend 31

Bbrowsers

closing after logging off 3defined 1supported 2

buttons, control panel 8

CCancel Job button 33cartridges

AutoSend feature 31ordering 45, 56status 8, 11usage information 13

clock drift correction 50clock settings 48Configuration Page screen 9Configure Device menu 22Configure Device screen 21Configure Security Settings

screen 35consumables. See supplies

control panelbuttons 8language 47menus 21viewing 17

Control Panel screen 17counts, page 13customer support

instant 45, 55product 45, 57

DDate & Time screen 48Date/Time Format, setting 49destination lists

creating 27deleting 29testing 29

Device Information screen 16,46

device location 16Device Status screen 8devices, defined 1Diagnostics menu 22DIMMs, verifying installed 9

Ee-mail

alerts 26AutoSend 31outgoing, configuring 24return address, configuring 25server settings 24support 45, 57

E-mail Server screen 24Edit Other Links screen 44, 55embedded Web server

defined 1features 1

error messagesEvent Log Page 12

Event Log Page 12Explorer, versions supported 2

FFAQs 45, 57features 1Firefox, versions supported 2firewalls 3firmware, updating 18

GGeneral security

settings, general 33General Security screen 33group product management 2

Hhelp

instant support 45, 55product support 45, 57

HP Embedded Web Serverdefined 1features 1

hp instant support 45, 55HP Jetdirect print server 54HP Jetdirect Security Configuration

Wizard screen 34HP Web Jetadmin 2

IInformation menu 22Information tab

navigating 4password protection 3status screens 7

ink cartridge. See print cartridgesInstalled Personalities and

Options 10

ENWW Index 59

Internet Explorer, versionssupported 2

IT administratorsalerts, setting up 26logging off 3logging on 3wake time settings 51

JJetadmin, HP Web 2Jetdirect print server 54

Kkeys, control panel 8Konqueror, versions supported 2

LLanguage screen 47languages, printer 10links 44, 55logging off 3logging on

password settings 33procedures 3

logsevent 12

Mmedia

status 8tray settings 10, 22Usage Page 13

memory, verifying installed 9menus

control panel 21HP Embedded Web Server 4navigating 22

messages, errorEvnet Log Page 12

Microsoft Internet Explorer,versions supported 2

mobile devices, printing from 18model number 16Mozilla Firefox, versions

supported 2My Service Contract link 45, 58My Service Provider link 45, 58

Nnavigating 4, 22

Netscape Navigator, versionssupported 2

Networking screens 53Networking tab 4networks

configuring 53types supported 2Web Jetadmin 2

OON/OFF schedule 51online help

instant support 45, 55product support 45, 57

opening the HP Embedded WebServer 3

Opera, versions supported 2ordering supplies 45, 56Other Links area 44, 55outgoing mail configuration 24

Ppage counts 13paper

status 8tray settings 10, 22Usage Page 13

Paper Handling menu 22passwords 3, 33PDF files, printing 18personalities 10phone support 45, 57plus sign, menus 22power, setting wake time 51print cartridges

AutoSend feature 31ordering 45, 56status 8, 11usage information 13

Print screen 18print server, HP Jetdirect 54printer languages 10printing files 18, 19PRN files 18product support 45, 57products, defined 1PS files, printing 18

Rrecycle supplies 45, 57remote configuration 21

remote firmware updates 18return e-mail address 25

SSafari, versions supported 2Security 34, 35security

status 10serial number 16server, HP Jetdirect 54service contracts 45service providers

alerts, setting up 26links to 45logging off 3logging on as 3

Settings 35Settings tab 4, 21Shop for Supplies link 45, 56shutdown, setting wake time 51status

alerts 26device 8network 53supplies 8, 11

suppliesAutoSend feature 31ordering 45, 56status 8status page 11usage information 13

Supplies Status Page screen 11support


system requirements 2

TTCP/IP address

e-mail configuration 24locating 3, 16

TCP/IP-based network 2technical support


text files, printing 18time settings 48toner cartridge. See print cartridges

60 Index ENWW

TraySize settings 23Type settings 23

Tray Sizes/Types screen 23trays

accessory information 10media status 8settings 22Usage Page 13

troubleshootingConfiguration Page screen 9Event Log Page 12instant support 45, 55product support 45, 57

Uupdating firmware 18usage information, AutoSend 31Usage Page 13user name 33

WWake Time screen 51Web browsers

closing after logging off 3defined 1supported 2

Web Jetadmin 2Web server, embedded

defined 1features 1

Web sitesfirmware updates 18instant support 45, 55product support 45, 57

ENWW Index 61

62 Index ENWW

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