HP LaserJet M2727 MFP Flash Firmware Update

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Instructions for HP LaserJet M2727 MFP Flash Firmware Update Using Microsoft Windows

Transcript of HP LaserJet M2727 MFP Flash Firmware Update

Page 1: HP LaserJet M2727 MFP Flash Firmware Update

Type: Firmware

Version: 20110319 (March 19, 2011)

Operating System(s): Microsoft Windows 2000, Microsoft Windows Server 2003, Microsoft Windows Server 2008 W32, Microsoft Windows Server 2008 x64, Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP, Microsoft Windows XP x64

File name: M2727_MFP_Series_FW_Update-20110319.exe (4.3 MB)

Description:

This firmware update utility is for the HP LaserJet M2727 Multifunction Printer (MFP) Series and is for use on Microsoft Windows operating systems. This utility can be used with a USB connection or network connection. This update is recommended for any HP LaserJet M2727 MFP that has a firmware version prior to 20110319. The utility updates the printer firmware version to 20110319 (March 19, 2011). The firmware version can be found on the Self Test/Configuration Page which can be printed from the printes's Reports menu.

Installation Instructions:

Instructions for HP LaserJet M2727 MFP Flash Firmware Update using Microsoft Windows:

IMPORTANT- Before the process starts: Turn the printer off and then back on to clear main printer memory. Disconnect the fax line prior to updating the FW to ensure an incoming Fax does not interfere with the FW update process. Make sure the firmware being updated is for the correct LaserJet product. For example, if you are updating the LaserJet M2727 MFP Series the firmware file should be for the respective model numbered device. The Firmware Update Utility can use either a Network or USB connection to the printer.

The HP LaserJet M2727 MFP Series print driver software must be installed prior to using this utility. The HP M2727 MFP Series printer must be on and in a READY state as shown by the LCD display on

the control panel and remain powered on during the entire firmware update process. Depending on the processor speed of your PC, the firmware update process may complete on the printer

before the update status progress bar in the flash firmware update utility on the PC screen completes. This is normal.

Once the update process has started, do not use your PC for any other activity until the process is complete.

Inform others connected to the product, both network and USB, to refrain from using the printer during the update period.

Do not power cycle the product or the PC until the firmware update process is complete.

Process:

1. Download the flash firmware update file (M2727_MFP_Series_FW_Update-20110319.exe) from HP.com to the PC desktop.

2. Turn the printer off and then back on to clear main printer memory.3. Double click the M2727_MFP_Series_FW_Update-20110319.exe file on your desktop. An HP

firmware update window will open.4. Select the appropriate MFP in the dialog window. If you assigned a different name to the HP MFP,

choose the name that represents the correct printer. 5. Click on "Send Firmware" when ready to proceed.6. The progress bar will begin to move to the right indicating information being transferred.7. DO NOT power cycle the product or the PC during this process or the product may become unstable

and or unusable without further attention from HP. The flash firmware update can take up to 5 minutes to complete. Please be patient.

Page 2: HP LaserJet M2727 MFP Flash Firmware Update

8. During the product flash firmware update, the display on the product control panel will display "Erasing - Programming - Complete - Hewlett-Packard - Ready - Initializing - Ready". Once the download is finished the printer will be in the Ready state.

9. At the conclusion of the firmware update, the dialog window will show a smiley face. Click on exit. 10. The flash firmware update process is complete.11. If it is desired to verify the update, use the control panel Reports menu under Setup to print a

Configuration Report. The configuration report will show the current firmware revision in the Product information block, Firmware Datecode: 20110319.

System Requirements:

HP LaserJet M2727 MFP driver must be installed. Must be able to print to the HP LaserJet M2727 MFP.

Fixes:

1. Re-init Fax File System command fixed so executes on first attempt. (Developer's Menu, service personnel only.)

2. Helvetica and PostNet fonts were printing in "reverse" from Troy font DIMM.