How_To_Increase_Retail_Sales
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Transcript of How_To_Increase_Retail_Sales
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Eddie
Hello everyone, welcome to the
Business Education Centre
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Show Picture Slide 4Eddie
Where we teach retailers how to increase their
sales
• Reduce their shrinkage level
• And increase their profit margin
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Eddie
In this webinar, Romeo is going to show you a quick three-step
formula that successful retailers use to increase their sales and
profit.
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Eddie
Romeo Richards is the author of 23 books including bestselling books:
How to increase retail sales
Store design blueprint
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Eddie
Visual merchandise display
And how to increase profit in retail.
He is also the creator of eleven home study courses including:
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Eddie
How to increase retail sales home study course
• Store Design Blueprint home study course
• Visual merchandising display home study course
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Eddie
How to influence shoppers buying behavior home study course
And Shoplifting Retail Loss Prevention home study course
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Eddie
Romeo has been associated with the retail industry for a number of years
both as an employee and as a consultant and trainer
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Eddie
He worked with Tesco, Marks & Spencer and Brantano
He has consulted and trained a number of big retailers in the UK, US
and the Middle East
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Eddie
Romeo is the guy big retail consulting firms sneak in through the back in the middle of the night when
they want to resuscitate dying retailers
Ladies and gentlemen Romeo Richards
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Hello everyone, I first want to thank you all for being here today.
I will guarantee you, by the time this webinar is over, you would have
learnt something that will change your business
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Why should you be on this webinar and listen to what I am about to
share with you today?
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Why is it important that you learn how to increase your store sales?
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If you are a retailers, except you have been living under a rock, you
know that
the retails environment is rapidly changing
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New technologies and the internet has completely changed consumer
buying behaviour.
Entire retail categories are on the brink of extinction
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Many books and entertainment retailers will cease to exist in the
next few years…
Many other retail categories will also cease to exist…
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Or will cease to exist the way we know them…
The scary news is, it could be your retail category
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Why LearnTo
.
Increase Retail
Sales
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In the last few years we have witnessed the demise of the UK high
street.
In town after town, many high streets have become ghost towns…
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As thousands of independent retailers close shop.
It is not because people are not buying, people are still buying…
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Recession be damned, people will still eat.
They will still wear clothes.
The only difference is people’s buying behaviour have changed
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We now live in a new retail environment
In this new retail environment… old ways of running a retail store will no
longer suffice
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Online shopping has already reached two hundred and twelve billon USD in
Europe
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And three hundred and six billon USD in the US.
What this means is… a whole lot of people are going to be doing their shopping from the comfort of their
homes…
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This is why it is very important you pay your undivided attention to what
I am about to share with you.
Because if you learn what I am about to teach you…
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You will be able to achieve your goals no matter the changes taking placing
in the retail industry…
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But if you do not learn what I am about to
teach…
your store will end up with one of those dreaded signs…
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Let me tell you a story to put our discussions into context
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When I was conducting research for my retail books, I visited
Harrods.
I have heard a lot about Harrods, but had not actually visited it.
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You can imagine my anticipation and apprehension at
visiting one of the most famous retail
stores….
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where royalties, Hollywood A-list stars and the “who is who” from around the world
go to shopping.
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In my mind, everything in Harrods was made of
gold.
I even bought a special outfit for the occasion to ensure I was in sync with
the royalties and A-list stars.
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I was hoping I could catch a glimpse of Roman Abramovich
and some of his billionaire friends or some Saudi prince.
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However, instead of some Russian oligarch
or Middle Eastern Sheikh, what caught my attention was a
bus.
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I had bought the identical bus for my
son from ASDA. It was the same bus in the same packaging.
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An odd question popped into my mind
when I noticed the bus: why is it that the same
bus…
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in the same packaging, probably made in the same
factory in China, by the same people…
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being sold in Harrods for almost three times the price it was sold
for in ASDA?
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ASDA sells toy bus. Harrods sells classy toy bus even if it is made in the same factory in
China.
Answer:
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ASDA sells toy bus. Harrods sells classy toy bus even if it is made in the same factory in
China.
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There is a difference, that distinction is what I want to share with you here today
because there in lies the key to increasing your store sales
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You see what shoppers buy from Harrods is not the
crappy made in China toy bus but the experience
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The experience they get from the process
of buying…
They pay for the beautiful store
design
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The attractive visual merchandise display and the exceptional
customer service they receive from the sales
assistants.
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Increasing retail sales require three thing:
Beautiful store design
An attractive visual merchandise display
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And Effective loss prevention strategy
I will explain the loss prevention aspect of the
process later I know because many of you might be
confused by its inclusion
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How to increase retail sales:
Store design
Visual merchandise display
Loss prevention
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Quite recently in the UK, there has been a battle going on
between the big four supermarket and the German
dual: Aldi and Lidl
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Aldi and Lidl have managed to cut into the market share of
the big for supermarket.
In fact just this quarter, Tesco posted it worst result in its
history
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In response to the rise of Aldi and Lidl, instead of the big four
supermarket coming up with alternative strategies to counter their rise, they
decided to go into price war.
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They are now in price war with each other and in price war
with themselves.
The result they are all in trouble.
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The reason they chose price war instead on coming with
creative strategies to counter the Germans is that’s all they
know.
They think that the only way on increasing their store
sales…
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Is to reduce price.
This is because they do not know the things I am teaching
you here today.
No you do not need to reduce your price
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20-30 percent of people will buy based upon price.
But 70-80 percent of people will buy based upon value…in
retail speak the experience
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Supermarket price war
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So instead of focusing on reducing your price, what you need to be focusing on is how
to create the type of experience that will entice
customer to choose your store over that of your competitor.
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Creating a good customer experience requires:
Good store design
Attractive visual merchandising display
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And effective loss prevention strategy.
To create a beautiful store design and an attractive visual
merchandising display, you need to ask yourself these four
question:
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How to increase retail sales:
Store design
Visual merchandise display
Loss prevention
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Who you are going to sell to: your target market
What you are going to sell to them: Your marketing message:
How you are going to sell it to them: Your marketing media
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For the majority of retailers, store design means hiring a
handful of builders or carpenters to knock together
few shelves.
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However, a beautiful store design is more
than just about shelves
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In the same token, visual merchandising
display is not just about placing
merchandise on the store floor.
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Good store design and attractive visual
merchandising display are first and foremost about conversion
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The process of store design and visual merchandising must start with:
Who you are going to sell to?
What you are going to sell to
them
How you are going to sell it to them
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Conversion in this sense is using your store design and
visual merchandise display to catch shoppers attention as they walk pass your store
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Secondly, it is the ability to retain them for long in the
store…again which depends upon your store design and
visual display…
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For example using the right colour scheme in your store…
Designing your store to facilitate good customer flow and
Easy access to merchandise
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Thirdly, it is about your ability to persuade them to buy using
contextual display…good lighting system and creative display
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Conversion process is:
Attracting customers to your store
Retaining them for
longer in the store
Persuading them to buy
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The fourth part of the conversion process is the availability of merchandise in the store.
The image you see is the picture I took in one of the biggest retailer
in the UK
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This was in the middle of summer, they forget to order enough water
in preparation for the summer heat.
I mean this is a really big retailer, you wonder how can they make
such a blunder?
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They just failed conversion 101, having the damn goods in the
store.
How can you convert shoppers if you do not even have the goods in
the store?
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This is the loss prevention aspect of the process, having the supply chain and replenishment process.
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Keep your promise to your customers
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So what have we learnt?
We have learnt that increasing your store sales is a two step process: Lead
generation:
Customer attraction: attracting customers into the store as they walk
pass it
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Show Picture Slide 85
And Retaining them for long in the store
Step two: conversion:
Persuading them to buy
And triggering automatic repeat purchase.
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Show Picture Slide 85
To achieve the above:
Attracting customers as they walk pass your store
Retaining them for long in the store and persuading them to buy,
You need:
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Show Picture Slide 85
A beautiful store design
An attractive visual merchandising display
And effective loss prevention strategy.
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Review & Workshop
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Show Picture Slide 92
You might be wondering to yourself now well it was a great
information, but how do you design a beautiful store, create an
attractive visual merchandising display or create an effective loss
prevention strategy?
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Show Picture Slide 92
The answer to this question is in a home study course we created entitled: how to increase retail sales with store design, visual
merchandising display and effective loss prevention strategy.
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Show Picture Slide 92The How to increase retail sales home
study course will show you how to:
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Show Picture Slide 92• Attract customers to your store
• Retain them for long in the store
• Persuade them to buy
• And trigger automatic repeat sales…
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Show Picture Slide 92So you can increase your store sales
which will result in increased profitability for you.
Providing you the resources to enjoy the freedom for which you started your
business.
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Show Picture Slide 92You will no longer need to worry about
money to buy stock and
you will not have to work ten fifteen hours a day seven days a week and still not be
able to afford a holiday.
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Show Picture Slide 95It is broken into four modules…
In module one, I walk you step by step through the process of identifying:
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Show Picture Slide 95• Your target market…who you are going
to sell to
• Your marketing message: what you are going to sell to them
• And your marketing media: how you are going to sell it to them
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Module One
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Show Picture Slide 97• In module two you will learn the step by step process for designing a beautiful store that attract customers as they walk
pass it
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Module Two
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Show Picture Slide 99Module three walk you through the
process of creating an attractive visual merchandise display that makes it
possible for shoppers to see all of the merchandise in your store to persuade
them to buy
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Module Three
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Show Picture Slide 118And module four deals with profit…how to reduce your shrinkage and increase your
profit margin.
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Show Picture Slide 118Most retail training programs charge
hundreds of pounds to teach you theories that have no practical application in the
real world of retailing.
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Show Picture Slide 118Worse of all many retail training programs are taught by either professors who have never
once in their lives stood behind a store counter or people who themselves failed at
retailing.
How can someone who failed at something show you how to succeed in it?
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Show Picture Slide 118This is not because they are bad trainers
who want to deceive you…
it is simply because they do not know the fundamentals of increasing retail sales.
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Show Picture Slide 118There has never been a retail training that
combines store design, visual merchandising display and loss prevention because no other retail consultant know how to combine these three to increase
retail sales and profit.
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Show Picture Slide 118This is the first time in retailing history
that a retail training has focused on increasing retail sale and profit with the
combination of store design, visual merchandise display and loss prevention.
Secondly, there is no other retail training around at this moment that shows you
how to identify:
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Show Picture Slide 118Your Target market: Who you are going to sell to
Your marketing message: What you are going to sell to them
Your marketing media: how you are going to sell it to them
Because not a lot of retail trainers know anything about sales and marketing
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Show Picture Slide 118You cannot increase sale if you do not
know who you are going to sell to
neither can you increase sales without knowing what you are going to sell to them or how you are going to sell it to
them.
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Show Picture Slide 118Shoppers these days buy for different
reason than they use to buy years ago.
Except you know those reasons, you will not be able to get them into your store
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Show Picture Slide 118The how to increase retail sales home study course was designed for retailer like you who
cannot afford to spend thousands of pounds to hire experts.
Imagine how much it would cost you if you had to hire a retail consultant, a marketing expert, a visual merchandiser and a store
designer.
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Show Picture Slide 118
With the how to increase retail sales home study course, you will have in
your hands a marketing expert, a visual merchandiser, a store design
and retail consultant all in one.
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Show Picture Slide 118
If you were to hire all four of those professionals which is what you will
need to increase your sales and profit, you will shed out a minimum of ten
thousand pounds or even more depending on the size of your store.
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Show Picture Slide 118
But don’t worry, you are not going to be paying ten thousand pounds for the
how to increase retail sales home study course…
you are not even going to be paying five or even a thousand pounds.
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Show Picture Slide 118
As a special offer to you for attending this webinar, you can order it today for
only £267 or $441
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Show Picture Slide 118
The course contain 7 DVD, 7 audio CD or MP3 and a workbook.
You can own the electronic copies right this very moment for only £147 or
$242
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Show Picture Slide 118Compare this investment to:
£10, 528 for Open University retail training
£2000 for four days Oxford University retail management training
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Show Picture Slide 118
And an average of £600 for various retail trainings with not a single one as in-depth as the how
to increase retails sales home study course
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Show Picture Slide 118
I am going to give you an unnecessary guarantee which I know you will not
need since I am confident of the enormous value you will derive from
the course.
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Module Four
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Show Picture Slide 121If for any reason in the first twelve months
of purchase you feel you have not gain valuable information that result in
increased sales and profit for your store
just request a refund and we will process your refund no question asked.
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Show Picture Slide 121Let me repeat my guarantee to you again
You have full twelve months to decide…
any time within the first twelve months of purchase you can request a refund.
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Guarantee
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Show Picture Slide 125
If that’s not enough for getting you to buy today, I also want to
give you my book entitled how to make profit in retail for free.
In the book you will learn:
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Show Picture Slide 125
Store design blueprint: How to design a beautiful but profitable
store
Visual merchandise display: how to create an attractive visual
merchandise display
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Show Picture Slide 125
How to increase retail profit with effective loss prevention
strategies
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Show Picture Slide 130You will also get a two hours free
Skype consultation with me personally not any of my staff.
During the consultation your will be free to ask me any question relating to
your store.
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Show Picture Slide 130In addition to the two hours Skype
consultation, I will also come out to your store to provide you free two hours on-
sight consultation.
depending on your location you might need to pay for transportation .
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Show Picture Slide 130
This offer is only valid till the end of our webinar series.
So take advantage of it now because when the webinar series is over you will have to invest the
full price of £1997
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Get free Sky Consultation
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Show Picture Slide 136
Re-cap offer
So here is what you are going to get today:
Our how to increase retail sales with store design and visual merchandise
display home study course
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Show Picture Slide 136
The home study course will show you how to:
• Attract customers to your store
• Retain them for long in the store
• Persuade them to buy
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Show Picture Slide 136
• And trigger automatic repeat purchase…
So you can increase your store sales and profit and gain the freedom for
which you open your store.
The full price of the course is £1997 however, the webinar price is only
£267 or $441
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Show Picture Slide 136
You own the electronic copy which you can have access to immediately when you click the link now for only £147 0r
$242
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Show Picture Slide 136
The package contains seven DVDs, seven audio CDs and a workbook.
You will be entitled to the online version as well.
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Show Picture Slide 141
When you order today I will give you my book entitled how to make profit in
retail for free.
In the book you will learn:
Store design blueprint: How to design a beautiful but profitable store
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Show Picture Slide 141
Visual merchandise display: how to create an attractive visual
merchandise display
How to increase retail profit with effective loss prevention strategies
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Show Picture Slide 141
you will also receive a two hours free Skype consultation directly with me
not any of my staff.
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Show Picture Slide 141
And in addition to the two hours Skype consultation, I will come out to your
store to provide you free two hours on-sight consultation even before you
receive the course.
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Show Picture Slide 145If for any reason for the next twelve months you think you have not gain
valuable information that will help you increase your store sales and profit just
request a refund and we will process your refund no question asked.
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Show Picture Slide 145Yes you heard me right..
You have full twelve months to decide.
If at any time within the first twelve months of purchase your cat jump out of
the window or your dog refused to eat and…
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Show Picture Slide 145You decided to request refund because of
that, we will process your refund no question ask
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Guarantee
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Show Picture Slide 148
This offer is only valid till our sequence of webinars are over. So take advantage of it now because when the webinars are over, that link will no longer be live. When you click on it, it will take you to
the full price
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Show Picture Slide 148
So go ahead and own your home study course now by clicking on the link you can see in your box!
So you can start attracting truckload of new customers to
your store.
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Show Picture Slide 148
Thanks for taking the time to listen to me, I hope to this webinar has been useful to you and I hope
to be of service to you in the future.
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