How You Can HelpHow You Can Help

From a Servicers point of view

Call the Servicer!!!

They Can and Want to Help!

We at Us Bank as a Servicer understand that things may become financially difficult for borrowers during the life of the loan. We want to Help. The first step to finding a solution is for them to contact us, their mortgage servicer. Borrowers can then explain their circumstances and their concerns to us. We can then help them to with a solution.

Questions for BorrowersQuestions for Borrowers

Are you behind in your mortgage payments at this time?

Do you want to keep your home?

Have you recovered from a temporary hardship which caused you to fall behind on your mortgage payments?

Can you afford your regular monthly payments but cannot afford to catch up the amount that is delinquent?

We can help with many of these situation, but only if we have the opportunity to work with them.

Resolution Options for Borrowers to Retain Home Ownership

Resolution Options for Borrowers to Retain Home Ownership

Repayment Plan

Loan Modifications

Partial Claim / Home Saver Advantage program

Short Sale

Deed in Lieu

As a Servicer, Our Number 1 Goal, is to Keep the Borrower in their Home!! We utilize All Resolution Options available to Retain Home Ownership.

DVD “We’d like to help…..”DVD “We’d like to help…..”

After 90 Days of Delinquency and

Numerous attempts to contact the borrower By Phone and by Mail

The following 9 minute DVD is sent out to our Mortgage Revenue Bond Program First-Time home buyers.

DVD “We’d like to help…..”DVD “We’d like to help…..”

As you watch this DVD,

there are sections that will provide you with insight into what your organizational groups can do to help Servicers and Borrowers connect….