How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking...

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How to Speak Good Craig Berntson March 27, 2011

Transcript of How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking...

Page 1: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

How to Speak Good

Craig Berntson

March 27, 2011

Page 2: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

Fear

Death is #2

It’s said that public speaking is #1 fear

Thinking people will judge you if they see your anxiety

Page 3: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

Four Horsemen of Anxiety

Mood

Biology

Behavior

Thinking “The Confident Speaker” – Harrison Monarth and Larina Kase

Page 4: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

Top Speaking Myths1. Anxiety will increase over time

2. Anxiety is dangerous

3. Anxiety worsens performance

4. People judge you negatively if they see your anxiety

5. Anxiety will decrease if you avoid the situation

“The Confident Speaker” – Harrison Monarth and Larina Kase

Page 5: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

Top Speaking Myths6. Practice and rehearse so you know

everything

7. Write down your talk and read it so you don’t have to worry about remembering things

8. Don’t ask people if they have questions

9. Sit out of the leader’s line of vision in a group setting so you won’t be asked questions

“The Confident Speaker” – Harrison Monarth and Larina Kase

Page 6: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

Top Speaking Myths10.Hide your nervousness by wearing makeup,

standing behind a lectern, etc

11.Picture the audience naked or in their underwear

12.Analyzing what you did after a talk is helpful

“The Confident Speaker” – Harrison Monarth and Larina Kase

Page 7: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

Overcoming FearTell stories

Don’t impress people, touch them

Notify your face

Look audience in the eyes

Prepare

Repetition

Allow gaps between noteshttp://www.psychologytoday.com/blog/unthinking/201103/seven-speaking-tips-beat-pretend-your-audience-is-naked

Page 8: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

Overcoming Fear

You do not need to be an expert

Prepare

Rehearse

Make a list of your fears

Page 9: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

Fear“Only one thing we have to fear is fear itself”Franklin Delano Roosevelt – 1933 Inaugural speech

Page 10: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

Why public speaking?Someone asks you

Speaking is required

You want to speak

Page 11: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

Why public speaking?

Entertain

Inform

Persuade

Page 12: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

Where do you speak?Impromptu

Business

Social

Events

Online

Page 13: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

Who am I?

Computer user groups in NYC in late 80’s

First conference in Milwaukee in 2000

Last year spoke at a dozen events

Spoken across US, Canada, Europe

Started speaking in church

On-air radio talent in high school & college

MC at several belly dance events

Page 14: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

Agenda

Why speak in public

Overcoming fear

Creating the presentation

You’re on!

After you’re done

Other types of preparation

Resources

Page 15: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

Agenda

Why speak in public

Overcoming fear

Creating the presentation

You’re on!

After you’re done

Other types of preparation

Resources

Page 16: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

Creating the presentationKnow your audience

Create an outline

Storyboard

Page 17: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

OutlineDefining flow is critical

WHAT am I going to tell you

WHY does it matter to you

HOW can you do it

Must be something attendees can follow

SINGLE major point

Page 18: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

OutlineWho am I and Why am I here

Skill level of audience

Agenda – What you will cover, what you won’t

Major points

Summary

References

Page 19: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

PowerPointDeath by PowerPoint

Page 20: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

Most common mistakesPut every word on slide

Keep slides simple and relevant

Long, complex slides take time to read

The more they read, the less they listen

Spellcheck

Excessive bullet pointing

Maximum 4-5 bullet points

Maximum three levels of indentation

Page 21: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

Bad color schemesUnderstand the color wheel

In PPT 2007, 2010 use built-in schemes

Earlier versions had bad color schemes, backgrounds, and default fonts

Event or employer may provide template

Page 22: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

Data, graphs, charts, and diagramsKeep them simple

If you can’t, use “builder” slides

Page 23: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

AnimationAvoid animation, sounds, transitions

May be needed at times

Emphasize a point

Complex diagrams

Page 24: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

FontsNo smaller than 24 point font

Use sans-serif rather than serif font

Font color should contrast with background

Page 25: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

GeneralTwo basic slide types

Show whole slide at once

Prompt to keep you on track

Reveal technique

Show one bullet point at a time

Summarize what you are going to say

Page 26: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

GeneralIf it’s on the slide, talk about it

Images add impact

Back row can’t see bottom of screen

Only use top 75% of slide

Page 27: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

DemoPowerPoint basics

PowerPoint features

Example presentations

Page 28: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

No PowerPointVisual aids

Whiteboard

Flip chart

3x5 index cards

Everything else is the same

Page 29: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

Rehearsal – PrivateObjective is to get familiar with the material

Flow and transition

Timing points and demo

Know the slides

Blocking

Check setup

Record yourself

Page 30: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

Rehearsal – PublicFind a realistic audience

Local group

Work colleagues

Family, if no one else will listen

Run through without breaks

Request feedback

Check timing in realistic environment

Page 31: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

Agenda

Why speak in public

Overcoming fear

Creating the presentation

You’re on!

After you’re done

Other types of preparation

Resources

Page 32: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

Before you leaveCheck in with organizers

Double check travel plans

Presentation clothing

Upload presentation

Put slides on USB drive

Don’t install stuff for two weeks before

Video cable, video cable, video cable

Page 33: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

When you arriveCheck in with organizers

Verify location of room, size, layout, etc

Check your laptop with projector

Blocking

Page 34: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

Presentation – You!Be fresh

Be enthusiastic

Be yourself

Be entertaining

Page 35: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

Before start timeTurn off Instant Messenger

Use the restroom

Empty your pockets

Laser pointer, clickers, timers

Set up other material

Water or energy drink

Turn off cell phone

Page 36: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

StartupOpen everything you need before starting

Use “Show” option or “Presenter View”

Make sure mouse pointer is off-screen

Page 37: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

Presentation – You’re on!Make your first point positive

Starting with a joke is not always best

Don’t start with apology or excuse

Introduce yourself and the topic

Set expectations and skill level

Go over agenda

Page 38: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

Presentation – You’re on!Never talk down

Don’t assume attendees are idiots

Don’t assume attendees are geniuses

Don’t insult them if they are

Explain what you are talking about

Page 39: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

Presentation – You’re on!Remember the Golden Rule

Tell them what you’re going to tell them

Tell them

Tell them what you told them

Repetition is a good thing

It may be obvious to you

Attendees may not get it first time

Skill level is usually wider than expected

Page 40: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

Presentation – You’re on!Don’t go hunting for files in Explorer

Clearly identify your key point

Include conclusions and summaries

Especially if multiple topics

Keep hands out of pockets

Page 41: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

DemoShowtime with PowerPoint

Page 42: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

When something goes wrongDon’t try to debug your demo

Reset and retry once

If it still fails

Apologize once, then move on

Don’t keep apologizing

Page 43: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

Handling questionsSet the rules up front (Q’s during or after)

Always repeat the question

Don’t let questions wander off-topic

“I don’t know” is a valid answer

But get back to them with the answer

Don’t make something up

Page 44: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

Agenda

Why speak in public

Overcoming fear

Creating the presentation

You’re on!

After you’re done

Other types of preparation

Resources

Page 45: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

You’re done!Get off the stage

Be available in hallway for additional questions

Page 46: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

EvaluationsYou can’t please everyone

Appreciate good

Accept bad

Use both to improve

Page 47: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

Agenda

Why speak in public

Overcoming fear

Creating the presentation

You’re on!

After you’re done

Other types of preparation

Resources

Page 48: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

Where do you speak?Impromptu

Business

Social

Events

Online

Page 49: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

Where do you speak?Impromptu

Business

Social

Events

Online

Page 50: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

Online presentationsNo animation – use build slides

Don’t move too quickly from slide to slide

Stay in front of microphone

Don’t connect wirelessly

Page 51: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

ImpromptuMeeting

To authority figures

Interview

Being called upon

Answering questions following a speech

Page 52: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

MeetingWant to talk

Do not evaluate

Focus on coworkers and discussion

Speak up every chance you get“The Confident Speaker” – Harrison Monarth and Larina Kase

Page 53: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

To authority figuresThey are people too

Get to know them

Dismiss any negativity

Act with confidence even if you don’t feel it

Think of your strengths

“The Confident Speaker” – Harrison Monarth and Larina Kase

Speak with authority figure every day

Page 54: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

InterviewWhat’s worrying you?

Challenge the fear to a contest

Connect with interviewer

It’s a regular conversation

Refine your skills“The Confident Speaker” – Harrison Monarth and Larina Kase

Page 55: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

Being called uponDo not try to hide

You can always say, “I don’t know”

Take your best shot

Follow the flow of the conversation“The Confident Speaker” – Harrison Monarth and Larina Kase

Page 56: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

Answering questionsGive the audience some guidelines

Answer every question

Offer to follow up

What are you afraid of?

Answer as many questions as possible

“The Confident Speaker” – Harrison Monarth and Larina Kase

Page 57: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

Event speakingConference

Trade show

Convention

Workshop

Page 58: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

Making the proposalTitle

Abstract

3-4 bullet points “What attendees will learn”

Your bio and contact info

Brief paragraph that describes topic

Page 59: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

Once you’ve been acceptedBio

Picture

Link to web site, blog, Twitter ID, etc

Email address

Phone number

Shirt size

Special needs

Page 60: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

Once you’ve been acceptedKnow due dates and what is due

Make sure you make the dates

Know what is being provided to you

Get busy

Page 61: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

TravelDoes event arrange travel or do you

Airline 2-4 weeks in advance

Hotel

Conference hotel vs. other hotel

Rental car / ground transportation

Page 62: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

Foreign soilBeware of slang

Humor often doesn’t translate

Understand cultural differences

Page 63: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

Agenda

Why speak in public

Overcoming fear

Creating the presentation

You’re on!

After you’re done

Other types of preparation

Resources

Page 64: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

ResourcesStart small

Community theater

Improv

Toastmasters

Classes

Mentor

Billboards

Page 65: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

ResourcesWatch others

Guy Kawasaki

Steve Jobs

TED.com

Page 66: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

ResourcesBooks

The Confident Speaker

Beyond Bullet Points

Slideology

The Craft of Scientific Presentations

Page 67: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

ResourcesWebsites

SlideShare.com

BeyondBulletPoints.com

Slideology.com

Office.microsoft.com

Blogs

Page 68: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

Summary

Why speak in public

Overcoming fear

Creating the presentation

You’re on!

After you’re done

Other types of preparation

Resources

Page 69: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

SummaryWhat, Why, How

Tell them what you’re going to tell them

Single most important point

Repetition, repetition, repetition

Tell them

Tell them what you told them

Page 70: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

SummaryKnow your material

Knowing the subject isn’t enough

You don’t need to be an expert

Be prepared

Slides, demos, flow, and timing

Rehearse, rehearse, rehearse

Above all, enjoy yourself

Page 71: How to Speak Good Craig Berntson March 27, 2011. Fear Death is #2 It’s said that public speaking is #1 fear Thinking people will judge you if they see.

The Payoff

10 minutes in, Craig is an

excellent speaker

Best speaker of the spring

Utah Code CampCraig is extremely well

prepared and engages the

audience well with Q&A

Excellent talk. Standing

room only and it was

worth it.