How to Solve SAP BI Mnitoring issues

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Load Failure’s BW Error Possible Causes Solution Document if any 1 Failure occurred When delta Update is going on from one data target to another data target. 1.TRFC error 2. Data is incorrect (error records). 3. Locked by ALEREMOTE or user. In Monitor check the technical status of the request for red status and then, delete the request from the data target If its delta update, In the source datatarget reset the delta. Retrigger the infopackage to load data again. If it’s Full update, restart job again after deleting error request from the datatarget. 2 Maestro job abended with error code or PR1 batch job did not run or get delayed. This can be due to some upgrade issue or some changes are done in Maestro schedule. Maestro jobs are handled by Production Services, if job is abended with a error code, ticket will be raised by SAP BASIS team looks at Maestro problems. If there is a issue with PR1 batch job, ticket is raised for SAP team. 3 Database errors: Enable to extend Table, enable to extend the Index. For example. Database error text. "ORA-01653: unable to extend table This is due to lack of space available to put further data. This is Database error. Short dump message indicates this error message. Ticket is raised for DBA Elizabeth Mayfield who provides the space required. If the PBI-Wipro Confidential Page 1 of 8

description

This Document Describes briefly on issues and solutions in SAP BI monitoring

Transcript of How to Solve SAP BI Mnitoring issues

Page 1: How to Solve SAP BI Mnitoring issues

Load Failure’s

BW Error Possible Causes

Solution Document if any

1 Failure occurred When delta Update is going on from one data target to another data target.

1.TRFC error2. Data is incorrect (error records).3. Locked by ALEREMOTE or user.

In Monitor check the technical status of the request for red status and then, delete the request from the data target

If its delta update, In the source datatarget reset the delta. Retrigger the infopackage to load data again.If it’s Full update, restart job again after deleting error request from the datatarget.

2 Maestro job abended with error code or PR1 batch job did not run or get delayed.

This can be due to some

upgrade issue or some

changes are done in Maestro

schedule.

Maestro jobs are handled by Production Services, if job is abended with a error code, ticket will be raised by SAP BASIS team looks at Maestro problems. If there is a issue with PR1 batch job, ticket is raised for SAP team.

3 Database errors: Enable to extend Table, enable to extend the Index.For example. Database error text. "ORA-01653: unable to extend table SAPR3./BIC/AZUSPYDO100 by 8192 in tablespace PSAPODS2D"

This is due to lack of space available to put further data.

This is Database error. Short dump message indicates this error message. Ticket is raised for DBA Elizabeth Mayfield who provides the space required. If the update mode is delta, technical status of job is changed to red and request is deleted from the datatarget. Infopackage for Delta update is triggered again to get delta from R/3 back. If its full update, request is deleted from the datatarget and Infopackage is

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triggered again to get full update.

``4 Dead Lock

Database error text........: "ORA-00060: deadlock detected while waiting for resource" Internal call code.........: "[RSQL/INSR//BIC/FZPUR_VNDR ]" Please check the entries in the system log (Transaction SM21).

This can happen when

SMON is running or any DBA

process is running.

Contact the DB People Ticket is raised for DBA who can adjust the schedules for SMON process.

5 Time Stamp errors : This can happen when there is some changes done on datasource and datasource is not replicated.

Execute T code SE38 in BW give programme name as RS_Transtrucuture_activate and execute the programme. Give Info source and Source System and activate. This will replicate the data source and its status is changed to active. Once this is done, delete the request by changing technical status to red and trigger Infopackage to get delta back from source system.

6 Error log in PSA- Error occurred while writing to PSA.

This is because of corrupt data or data is not in acceptable format to BW.

Check the cause of the error in Monitor in detail tabsrip.This gives the record number and Infoobject having format issue. Compare the data with correct values and determine the cause of failure. Change the QM status of request in datatarget to red and delete the request. Correct the incorrect data in PSA and then upload data into data target from PSA.

7 Duplicate data error in Master data upload:

This can happen if there are duplicate records from

If it’s a delta update, change the technical status in the monitor to red and delete the request from the

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the source system. BW do not allow duplicate data records.

datatarget.If its full upload delete the request. Delete the request. Schedule again with the option in the Infopackage, “without duplicate data” for master data upload.

8 Error occurred in the data selection:

This can occur due to either bug in the infopackage or incorrect data selection. In the infopackage.

Data selection checked in the infopackage and job is started again after changing the technical status to red and deleting the error request from the data target.

9 Processing (data packet): No data:

This can be because of some bug in Infopackage, rescheduling with another Infopackage corrects the problem.

This type of problem we can solve with copy the Info package and reschedule the data.

10 Process Chain failed. Errors occurred in one of the job in the process chain

Attend failure manually and go to process chain log for today and right click on the next job and select Repeat Option. This will execute all remaining jobs in process chain.

11 Errors occurred in (IDocs and TRFC) here only one Data package arrived in BW that’s also with error:Non Updated IIDOCs found in the source system.

This can happen when in source system job is terminated or source system or BW is not available for whole period of data upload. This can also happen if resources are not sufficient in source

IIDOC’s need to be processed manually either in OLTP or in BW depending on the failure. Error message in monitor in status tabstrip will take you to either BW or OLTP wherever there is a problem. Process IDOC’s, this will start the left over packets and will finish the load. This situation we have to check the Idocs so we have to check Idoc in WE05 and know the

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system. status these are WE51, WE52, WE53 may be and next goto WE 19 there we have to execute the exist Idoc with successfully loaded Idoc.

12 Processing (data packet): Errors occurred-Update ( 0 new / 0 changed ) : Errors occurred-Error records written to application log.

This can be because of data not acceptable to datatarget although data reached PSA.

Data checked in PSA for correctness and after changing the bad data data uploaded back into datatarget from PSA.

13 Process Chains: Errors occurred in Daily Master Data

This occurs when Transaction data is loaded before Master data.

Ensure to load Master data before Transaction data. Reload data depending on update mode(Delta/Full Update)

14 Errors occurred-Transfer rules ( 0 Records ) :

These errors happen when the transfer rules are not active and mapping the data fields is not correct.

Check for transfer rules, make relevant changes and load data again.

15 Missing messages -Processing end: Missing messages

This can be because of incorrect PSA data, transfer structure, transfer rules, update rules and ODS.

Check PSA data, Transfer structure, transfer rules, Update rules or datatarget definition.

16 Other (messages): Errors occurred in data selection

The 'valid from' date is smaller than the mimimum date, The 'valid from' date is smaller than the mimimum date, Error in node time interval with the ID 00000011. Details in next

Change the selection option and reload data.

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message, The 'valid from' date is smaller than the mimimum date.

17 Activation of ODS failed This happens when data is not acceptable to ODS definition. Data need to be corrected in PSA.

Check for Infoobject which has caused this problem in the monitor details tabstrip. Delete request from datatarget after changing QM status to red. Correct data in PSA and update data back to datatarget from PSA.

18 Source System not available

This can happen when request IDOC is sent source system, but the source system for some reason is not available.

Ensure that source system is available. Change technical status of request to red and delete request from datatarget. Trigger Infopackage again to get data from source system.

19 Caller 70 missing IDOC’s not processed completely.

Idoc Problem, Either wait till time out & process Idoc from detail monitor screen, or go to BD87 & process Idoc with status = YELLOW ( be careful while processing IDOCS from BD87, choose only relevant Idocs

20 Object corrupted- Delta Management of Master data lost but allows Full update. “Update Mode R not supported. “

This happened during mass failures due to database space issue.

Reinitialization or there is one program for repair of Info object. During reinitialization ensure to use option of Only PSA, avoid duplicate data and subsequently into datatargets.Go to Transaction code RSRV to check consistency of Infoobject.

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Load Failure’s

21 Error while opening file from the source system.

This happens when either file is open or file is not deposited on server or not available.

Arrange for file, delete error request from datatarget and trigger Infopackage to load data from file.

22 Object locked by user This can happen when user or ALEREMOTE is accessing the same table.

Change the technical status of job to red, delete request from datatarget and trigger Infopackage again. If its delta update it will ask for repeat delta, Click on Yes button.

23 While load is going on in R/3 table is locked

This happens when some datasource is accessing R/3 transparent table and some transaction takes place in R/3

Change the technical status of job to red in the monitor and retrigger the job again from R/3.

24 Change run already started by ALEREMOTE

This can happen due to overlapping of same request to Program.

Go to Transaction Code RSATTR, see if it’s running. Once it’s finished, repeat the job.

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