How to Select Property Management Software
22
Albert Oaten, Appfolio July 16, 2009 Choosing Software is hard
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Presentation by Albert Oaten delivered to Dallas, TX NARPM Chapter. Best practices on how to select software. Educational presentation describing all the factors to consider, especially when selecting property management software
Transcript of How to Select Property Management Software
Albert Oaten, AppfolioJuly 16, 2009
Choosing Software is hard
Confidential ©2008
What is this?
Confidential ©2008
Accounting software circa 1900
Confidential ©2008
Hard to argue with free. No electricity needed.
Confidential ©2008
Today’s Goals:
How do I know that I’m at a point that a property management software system makes sense for me? (Hint: It may not.)
If it does make sense, how do I go about making a decision about which one is right for me?
Enjoy ourselves
Confidential ©2008
Not All Features Are Created Equally
4 wheels4 cylinders2 doorsAdvanced suspension Convertible
4 wheels4 cylinders2 doorsAdvanced suspensionConvertibleX
Confidential ©2008
What things to consider?
Value
Product Fit
Company
References
Confidential ©2008
AppFolio
Confidential ©2008
Software Evolution
Confidential ©2008
Me v. Property Manager
Me
Property Manager
Confidential ©2008
Me v. Property Manager
Confidential ©2008
The Internet is your server
Confidential ©2008
Internet is your server
Confidential ©2008
AppFolio Processes
2000+ ‘submit feedbacks’ received to-date
130 Functionality Improvements each month
150 Enhancements •
Approx 40 Features Work orders Craig’s List Website Integration ACH Batch Email Owner Statements Role Security
Confidential ©2008
Why Easy is actually Hard!
Confidential ©2008
Not All Features Are Created Equally
4 wheels4 cylinders2 doorsAdvanced suspension Convertible
4 wheels4 cylinders2 doorsAdvanced suspensionConvertibleX
Confidential ©2008
Our Past
• Web-based remote access• SaaS• 30 employees at launch
Products:
Confidential ©2008
Our Past
Confidential ©2008
Our Past
• Now over 700 employees• $250 million in annual revenue
Confidential ©2008
Appfolio – The Company – The Future
Experienced building online software for Small & Mid-sized businesses – Founded Citrix Online• Used by millions of people - GoToMeeting, GoToMyPC, GoToAssist
• $250MM Annually
• 700+ Employees
Well-funded• $22M in funding
• Lead Investor – Cisco Systems
Best of the Best Engineers• 3 Professors
• 4 PhDs
• 12 Programmers with Graduate Degrees
Confidential ©2008
What things to consider?
Value
Product Fit
Company
References
Confidential ©2008
What Lies Ahead….?
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