How to Leverage a license to Build Change Capability Webinar presented by Being Human

© Prosci Inc. All rights reserved.

Prosci Change Management Webinar How to Leverage a License to Build Change Capability

Research | Methodology | Training | Advisory Services www.prosci.com | +1-970-203-9332 [email protected]

Prosci ®

1

© Prosci Inc. All rights reserved. 2

Don’t Log in!


Where to find today’s slides with poll results

3

Being Human Company Linked in Profile – Follow us!

Being Human Pty Ltd page - Like us!

For recorded Webinars, visit www.portal.prosci.com

www.slideshare.net/BeingHumanAustralia Slides available (no recording) Follow us for notifications on new posts


Prosci Mission Prosci Intellectual Property

We help individuals and organizations build their

own change management competencies.

•  Research-based

•  Holistic

•  Easy-to-use

•  Results focused

Differentiators

4


Being Human your Site License partners •  We can assist with all

aspects of Site Licenses and Portal Licenses

•  Your goals for building ECM •  Do you need a Site License

to achieve your goals? •  Options and what will work

best for you – brochures and info

•  Business case preparation •  On site presentations/

briefings with our internal stakeholders

•  Pricing and contracts

5


Agenda

Why Why building a change management capability matters

How How a Prosci license can accelerate your ECM success

What What others have done to increase maturity with their site license

6


Agenda

Why Why building a change management capability matters

How How a Prosci license can accelerate your ECM success


7


Bigger Change

More Complex Change

More Cross

Functional

Faster Change

8

Copyright © 2015. Prosci Inc. All rights reserved.

Level 5 Organizational Competency

Change management competency is evident at all levels of the organization and

is part of the organization's intellectual property and competitive edge

Continuous process

improvement in place

Highest profitability,

responsiveness and project

success rates

Level 4 Organizational Standards

Organization-wide standards and methods are broadly deployed for managing and

leading change

Selection of common approach

Level 3 Multiple Projects

Comprehensive approach for managing change is being applied on multiple projects

within organization

Examples of best practices evident

Level 2 Isolated Projects

Some elements of change management are being applied in isolated projects

Many different tactics used

inconsistently

Level 1 Ad hoc or Absent Little or no change management applied

People-dependent without any formal practices or plans

Highest rate of project failure, turnover and

productivity loss

Prosci® Change Management Maturity Model™

9


37%

45%

52%

61%

65%

Level 1

Level 2

Level 3

Level 4

Level 5

Change Maturity Matters

Project success rate by maturity level:


Building Change Capability is a Journey

Where you are today

Where you want to get

11

How are we going to get there


Enterprise Change Management Building Organizational Change Capability

ECM

Build Individual

Competencies

Apply to Changes,

Projects and Programs

12


Building Individual Competencies

13


Applied to Projects & Change Initiatives

Project Management

Design, Develop, Deliver Solution Effectively

Solution is Embraced, Adopted and Used Proficiently

Change Management

People Processes Tools

14

PM

CM

PM

CM



16






Agenda

Why Why you need to build a change management capability

How How a Prosci site license enables your ECM journey


17


OrganizationalChangeCapabilityStructureandintenttodevelopindividualcompetencies

ChangeManagementAppliedtoprojects&changeinitiatives

18


Defining Enterprise Change Capability •  Instill a common language for change

•  Align change management to enable key strategic initiatives

•  Develop key change enabling roles

•  Deploy change management methods and tools throughout the entire organization

•  Embed processes and tools within existing internal processes and functions

•  Integrate change management and project management and methodologies

•  Incorporate change management concepts into other learning and development opportunities

19


Prosci Portal Options What’s in the Portal? Examples of Cloud tools •  Practitioner eToolkit: detailed step-by-step guidance,

assessments and templates for practitioners managing change at the project level.

•  CMROI Calculator: to calculate the people-dependent portion of project results

•  PCT Analyzer: to assess and manage project health

•  ADKAR Dashboard: to track and guide individual transitions through change

•  eBest Practices Audit: to align projects with change management best practices

•  eBest Practices Report : for at-your- fingertips research and findings

•  ECM Roadmap: to institutionalize change management capabilities and competencies

•  Free Resources

20

Open your free account today •  Access free trials

•  Access Free Resources •  View all Apps and Tools

•  Purchase individual tools www.portal.prosci.com


Prosci Portal Options PROSCI PORTAL INDIVIDUAL ALL-ACCESS SUBSCRIPTION

•  For individuals: change practitioners, project managers/change leaders

•  Unlimited access to 50+ advanced research-based tools and resources for managing the people side of change.

•  Includes: –  Cloud based assessments and apps –  Webinar replays –  Tutorials collections –  Downloadable Tools and Templates

•  Single User •  Annual subscription

PROSCI PORTAL ENTERPRISE ALL-ACCESS SUBSCRIPTION

•  For change practitioners and leaders of change

•  Unlimited access to 50+ advanced research-based tools and resources

•  Unlimited users •  Annual subscription

21


License Benefits and Options

License Benefits Customize

Integrate

Scale

Standardize

License Options Enterprise Change Management

Organizational Change Competency

ADKAR Enablement

Individual or Enterprise Portal Subscription


Prosci License Options

23

•  ECM Roadmap •  Change Portfolio Management Process •  Change Portfolio Toolkit •  ECM Roadmap Toolkit •  Enterprise-wide Portal Subscription

•  Prosci 3-Phase Process •  Practitioner Program •  Sponsor Briefing •  Project Manager Workshop •  Practitioner eToolkit •  Best Practices in CM report

•  Prosci 3-Phase Process •  Practitioner Program •  Sponsor Briefing •  Project Manager Workshop •  Practitioner eToolkit •  Best Practices in CM report

•  Prosci® ADKAR® Model •  Program for Managers •  Orientation for Employees •  Change Fundamentals Workshop •  CM Guide for Managers •  ADKAR: A Model for Change book •  CM: The People Side of Change book •  Employee Survival Guide book •  Training Facilitator Guides



ADKAR Enablement

Organizational Change Competency

Enterprise Change Management

+ +

+


Prosci Licenses align with best practice findings

24

Activities with the largest impact on CM deployments

1 Visible leadership support

2 Training

3 Engagement on projects

4 Implementation of tools and methodology

5 Demonstration of successes

R license

enabled

R license

enabled

R license

enabled

R license

enabled

R license

enabled


Agenda

Why Why you need to build a change management capability

How How a Prosci site license enables your ECM journey


26


Case study: ADKAR Enablement License •  Created custom Change Management Program

for Managers - classroom delivery •  Created eLearning module on ADKAR and

managing people through change for onboarding new managers

•  Build Change Toolkit for Managers on intranet

27


Case study: Organisational Change Competency License •  Integrated Prosci Change Management

Methodology with Project Management methodology to create single integrated Project Delivery Methodology – published on intranet for project & change practitioners with tools

•  Created customised Change Management programs using Prosci content, e.g. 2 day Change Practitioner Program

•  Created custom modules on Change Management for inclusion in organisation wide leadership development programs

28


Case study: Enterprise Change Management License •  Created customised hybrid Change

Management programs for leaders (hybrid of Prosci Sponsor Briefing and Managers Programs – added ADKAR and Tools

•  Changed Business Cases to include assessment of Change Management requirement to achieve benefits, using Prosci CMROI calculator portal Tool

•  Standardized project start ups and methodology to include outputs from these Prosci Portal tools:

–  Change Management Scorecard –  ADKAR Dashboard –  PCT Analyzer

29

Prosci PCT Analyzer Outputs

ADKAR Dashboard Outputs


Other Case Studies

•  Bank of New Zealand www.slideshare.net/BeingHumanAustralia •  CSIRO www.beinghuman.com.au/case-studies/csiro-builds-organisational-change-maturity •  Prosci Case Studies www.prosci.com/enterprise-solutions

30


Tips for success from Being Human’s 10 years with Prosci 1.  Be clear about your outcomes from a

Site License - avoid the “tick box” trap! 2.  Building change capability takes more

than training and more than a Prosci Site License – solution installation vs benefit realisation

3.  First develop your multi year ECM Plan including:

–  Committed Executive Sponsor –  Buy in of all key stakeholders: PMO, HR/

LD/OD,etc –  Budget and resourcing

–  Change Management Plan or press pause button, refer to 1 and 2

4.  Have you really demonstrated the ROI of Change Management through successful application of Change Management?

31


Being Human your Site License partners •  We can assist with all

aspects of Site Licenses and Portal Licenses

•  Your goals for building ECM •  Do you need a Site License

to achieve your goals? •  Options and what will work

best for you – brochures and info

•  Business case preparation •  On site presentations/

briefings with our internal stakeholders

•  Pricing and contracts

32



33





How to Leverage a license to Build Change Capability Webinar presented by Being Human

Business

Transcript of How to Leverage a license to Build Change Capability Webinar presented by Being Human