How to Lead the Disney Way — Lee Cockerell
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Transcript of How to Lead the Disney Way — Lee Cockerell
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HOW TO LEADTHE DISNEY WAY
This presentation consists of highlights from the interview with Moe Abdou,
founder & host of 33voices®.
Lee Cockerell is the former Executive Vice President of Operations for the Walt Disney World® Resort. “As the Senior Operating Executive for ten years Lee led a team of 40,000 Cast Members and was responsible for
the operations of 20 resort hotels, 4 theme parks, 2 water parks, a shop-ping & entertainment village and the ESPN sports and recreation complex
in addition to the ancillary operations which supported the number one vacation destination in the world.”
Lee Cockerell@leecockerell
Founder at Lee Cockerell, LLC
Managing is doing; leading is being!
Insight #1
Insight #2
It’s the insecure leader who uses the command and control style of
leadership to be heard, while the confident leader lets her example be felt.
Insight #3
“Leadership means that a group, large or small, is willing to entrust authority to a
person who has shown judgement, wisdom, personal appeal, and proven competence.”
- Walt Disney on Leadership
Insight #4
Do the easy things first, and life gets harder. Do the hard things first, and
life gets easier. Embrace solving the hard problems, for that’s where the big leverage lies.
Insight #5
Admired leaders make communication their highest priority, for when they tell
a story, it never feels like a speech.
Insight #6
The ultimate measure of a leader is the team she builds. As David Oglivy said, “‘If each of us hires people who are smaller than we are, we
shall become a company of dwarfs. But if each of us hires people who are bigger than we are,
we shall become a company of giants.”
Insight #7
Don’t waste a day asking ‘what if.’ Instead, ask ‘why not’ and invest in projects where
the ROI is life affirming and purposeful.
Insight #8
Taking control of your time starts with a commitment to empty your head. Transfer
anything that goes into your brain onto your planner.
Insight #9
Time Management = A Planner + 15 min. each day planning + a consistent routine
Insight #10
Remember to practice the four employee expectations:
Insight #10
Remember to practice the four employee expectations:Make me feel special
Insight #10
Remember to practice the four employee expectations:
Treat me as an individual
Insight #10
Remember to practice the four employee expectations:
Respect me
Insight #10
Remember to practice the four employee expectations:
Make me knowledgeable, educate me, and understand my job
What’s the one thing that you’ll forever remember from Disney?
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Presentation created by Chase Jennings
Insights by Moe Abdou
