“How to Increase Member Participation” by The University of Adelaide Chapter @2002 “How to...

“How to Increase Member Participation” by The University of Adelaide Chapter @2002

“How to Increase Member Participation”

presented by

Tony Scoleri and Ching-Yoong Chang

The University of AdelaideAustralia


Schedule… Member Participation Obstacles Why Increasing Member Participation? How to Attract Members? Key Point Reward System (KPRS) The Process of Developing KPRS Chapter Merchandise to Strengthen KPRS KPRS Publicity Member Motivation and Recognition The Administration of KPRS Feedback from Members on KPRS Resources


Member Participation Obstacles


What are the Obstacles? Golden Key is founded upon the principle of

“voluntary participation” so members are not required to attend meetings or events

Other obstacles: ineffective publicity and not enough interest/benefits

Further obstacles: type and number of activities organized


Why Increasing Member Participation?

Raise the profile of Golden Key and awareness within the University community

– Additional support from the University

(e.g: get activity grants)

Create more networking opportunities


How to Attract Members? Once inducted, members want other benefits

– When they organize activities– When they participate in activities– Receive free gifts or discounts– Do activities that they like (indoors/outdoors,

physical/intellectual…etc)

The Chapter should try to provide a variety of events to members

People should be rewarded fairly according to their level of participation


Key Point Reward System (KPRS)


What is KPRS? One of the best tools to attract people to the

various activities is implementing an Incentive Program

Reward active members in a well-defined manner according to the KPRS we developed with some reference from the Golden Key US Chapter Planning Guide

It can be easily customised to suit your chapter


Important Features of KPRS

Let members accumulate points easily as they participate in chapter’s activities

Encourage short/long term involvement Fair for everyone Targets a wide audience, eg. FROG Generating funds through the selling of chapter

merchandise Provide members the opportunity to become

active and get rewarded accordingly


The Process of Developing KPRS

Outline the important features of the KPRS Form a KPRS working party The system must be made flexible enough Different scheme for chapter officers Discussion among officers for further comments

and suggestions Design the reward card and stamps Create chapter merchandise to complement the

KPRS


Sample Reward Card/Stamps


Chapter Merchandise to Strengthen KPRS

Create a few items for members to purchase Could be used to reward active members Good promotion for the chapter among the

community Form a subcommittee to shop around for a reliable

supplier and design the items’ artwork Always start with simple items such as T-shirt,

baseball hat, badge, pen


Merchandise Artwork


Tips on Chapter Merchandise Survey members for the items which they are

interested in purchasing Acquire items quotes from different suppliers and

then bargain for better offer Set a reasonable margin between the selling price

and actual cost in a way that the chapter would not be compromised when rewarding members

Selling prices must be affordable for students and competitive with market prices


Publicising the Key Point Reward System

Use email, primarily your chapter email alias. Put posters around your university advertising

KPRS, and the rewards associated with attending chapter events.

Put posters around your university advertising each specific event, and the KPRS reward associated with attending.


Publicising the KPRS

Perhaps gain sponsorship from other organizations, who can contribute rewards for the scheme, or add points to it.

Advertise events on your chapter website, and have links to the appropriate KPRS information.


Member Motivation and Recognition

Motivate members by offering special discounts on Golden Key or university merchandise if they reach a certain point level. Other incentives such as gift vouchers etc. can add value to the KPRS.

Remind members about events and the points associated with participating in them.


Member Motivation and Recognition Recognize those members who have participated

in events throughout the year. A reward may consist of a voucher to an on campus or general retail store.

Members could be recognized at the induction ceremony or a special ceremony (perhaps a morning/afternoon tea). Perhaps involve honorary members and other university dignitaries.


The Administration of the Key Point Reward System


Keep a Spreadsheet

A spreadsheet of all members and non-members involved in the KPRS must be kept

The spreadsheet must be updated after every meeting and event

The spreadsheet will only need to include ongoing information that will be added up at the end of the year

All other points will be stamped on their card at the time of achieving them


Why keeping a record?

The spreadsheet will be an ongoing record kept throughout the year

At the end of the year you can use this information to calculate the relevant points that members have achieved

The member’s card will need to be stamped accordingly


What information must we include in the spreadsheet?

The spreadsheet should only contain the following:

- Name

- Attendance at Exec Committee meetings

- Attendance at Chapter activities

- Assistance at Campus Awareness events

- Points rewarded


Feedback from Members on KPRS


Feedback

Feedback is an essential part in– continuing a chapter’ success– Improving some areas

Need to design a survey form that is quick and easy to complete


The Survey Form This form should be distributed to all members at

the end of the year via e-mail It should be sent back electronically to the person

in charge of KPRS for further ACTIONS (do not just read them!)

A conscious effort must be made to take the feedback on board and make use of it to improve the Scheme for the following year.


What questions should be asked?

Are you aware of our KPRS? What are your thoughts on it? Did you become involved in the KPRS? Do you think the KPRS should continue? How could it be improved? Did you think the points were fairly distributed? Do you think you will be actively involved in the

KPRS next year?


Resources

Chapter Executive Committee and Advisor(s) Regional Director/Student Representative Chapter Planning Guide Local student organisations


Thank you for attending!!

Question?

“How to Increase Member Participation” by The University of Adelaide Chapter @2002 “How to...

Documents

Transcript of “How to Increase Member Participation” by The University of Adelaide Chapter @2002 “How to...