How to Get Value from Your References Claire Pressman B.A CHRL References & More Services Ltd...
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Transcript of How to Get Value from Your References Claire Pressman B.A CHRL References & More Services Ltd...
How to Get Value from Your References
Claire Pressman B.A CHRLReferences & More Services Ltd905-760-9096 toll-free 1-877-760-9096claire@referencesandmoreservices.comwww.referencesandmoreservices.com
Agenda• Getting started• Authorization forms• Referees• Key Competencies• Cultural Differences• Education Verification• Changes in the Criminal Background Checks
Claire Pressman B.A CHRLReferences & More Services Ltdwww.referencesandmoreservices.com
Background checks in the age of technology
Claire Pressman B.A CHRLReferences & More Services Ltdwww.referencesandmoreservices.com
Getting startingAn authorization form – it’s the law
Good authorization form should cover permission to:
1. Contact the referee2. Verify information on their resume3. Confirm post-secondary education, degree & certificates
Ensure that the candidate signs it.
Claire Pressman BA CHRLReferences & More Services Ltdwww.referencesandmoreservices.com
Authorization FormsBest Practices
• Best practice would be to have the candidate provide the name of the referee
• when and where they worked together• the reporting relationship, phone number*• *indicate whether it is office or mobile • email address
Tip- Remind the candidate to ensure that his referees are available to speak to you!
Claire Pressman B.A CHRLReferences & More Services Ltdwww.referencesandmoreservices.com
Not all Referees are Equal
• Do not accept• Friends & Family• References that are more than 10 years old• References that can’t speak to the candidates’
performance
Claire Pressman B.A CHRLReferences & More Services Ltdwww.referencesandmoreservices.com
Be Flexible
Ideal References Acceptable References
• Coach• Clergy• Former Colleague• Supervisor from a
volunteer organization• Team
member/work/school/ sport
• Supervisor• Director• Client• Direct Report• Colleague/team member• Professor/teacher
Claire Pressman B.A CHRLReferences & More Services Ltdwww.referencesandmoreservices.com
Referees are people too!• Respect their time, their time is just as valuable as yours• Be kind, no one is going to give you information if their
back is up
Be Prepared• Have the resume accessible• Ask the referee if the candidate has performed the tasks
he or she says that she has done• Verify accomplishments• Ask open ended questions
Claire Pressman B.A CHRLReferences & More Services Ltdwww.referencesandmoreservices.com
Getting to Know your Candidate
Asking open ended questions and probing on key competencies will allow you to know:
• How well the candidate has performed in the past.• What motivates them• How they deal with stress• How they lead• How to support them• Etc…………
Claire Pressman B.A CHRLReferences & More Services Ltdwww.referencesandmoreservices.com
Core Competencies
• Team work • Communication• Adaptability• Reliability• Motivation
• Problem Solving• Leadership• Conflict Management• Accountability• Decision making
Claire Pressman B.A CHRLReferences & More Services Ltdwww.referencesandmoreservices.com
Examples
•Motivation• What motivates the candidate/What type of
environment will the candidate be most successful?
• Leadership• Please describe the candidates’ leadership
skills/How does he/she influence others?
Claire Pressman B.A CHRLReferences & More Services Ltdwww.referencesandmoreservices.com
Your turn
Claire Pressman B.A CHRLReferences & More Services Ltdwww.referencesandmoreservices.com
Cultural differences
• Different cultures have different norms• Cultural differences are not a red flag
Claire Pressman B.A CHRLReferences & More Services Ltdwww.referencesandmoreservices.com
Would you recommend the candidate?
Claire Pressman B.A CHRLReferences & More Services Ltdwww.referencesandmoreservices.com
A Red Flag = Gift
• No one is perfect.
• A red flag can be a gift
Claire Pressman B.A CHRLReferences & More Services Ltdwww.referencesandmoreservices.com
Education
• Signed authorization• Name used in school• Student #and/or DOB• Type of degree• Year of convocation
Claire Pressman B.A CHRLReferences & More Services Ltdwww.referencesandmoreservices.com
Criminal background checks
• History of the criminal background checks• How it affects you• Proposed changes• How it will affect you
Claire Pressman B.A CHRLReferences & More Services Ltdwww.referencesandmoreservices.com
Questions
Claire Pressman B.A CHRLReferences & More Services Ltd905-760-9096 toll-free 1-877-760-9096claire@referencesandmoreservices.comwww.referencesandmoreservices.com