How to get more people cycling by understanding their ......Love to Ride web platform full redesign...

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How to get more people cycling by understanding their behaviour change journey Thomas Stokell www.lovetoride.org

Transcript of How to get more people cycling by understanding their ......Love to Ride web platform full redesign...

Page 1: How to get more people cycling by understanding their ......Love to Ride web platform full redesign & new features LSTF-funded behaviour change programmes across the UK 5 Our Behaviour

How to get more people cycling

by understanding their

behaviour change journey

Thomas Stokell www.lovetoride.org

Page 2: How to get more people cycling by understanding their ......Love to Ride web platform full redesign & new features LSTF-funded behaviour change programmes across the UK 5 Our Behaviour

Today

•  The Story of Love to Ride •  The Workplace Cycle Challenge •  The Behaviour Change framework •  Questions

Page 3: How to get more people cycling by understanding their ......Love to Ride web platform full redesign & new features LSTF-funded behaviour change programmes across the UK 5 Our Behaviour

Results

We get more people cycling:

127,000 participants 41,000 non-cyclists 5,000 organisations 100+ Cities 9 Countries

Page 4: How to get more people cycling by understanding their ......Love to Ride web platform full redesign & new features LSTF-funded behaviour change programmes across the UK 5 Our Behaviour

Who do we engage with?

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2013 Love to Ride results

Former 'non-cyclists’

40% now cycle at least once a week

35% now cycle to work at least once a week    

Page 6: How to get more people cycling by understanding their ......Love to Ride web platform full redesign & new features LSTF-funded behaviour change programmes across the UK 5 Our Behaviour

2013 Love to Ride results

Former ‘non-commuting rider'

32% now cycle to work 1 day a week or more often    

Page 7: How to get more people cycling by understanding their ......Love to Ride web platform full redesign & new features LSTF-funded behaviour change programmes across the UK 5 Our Behaviour

About  Us  

Brought to you by the Love to Ride team at Challenge for Change*These are the average behaviour change outcomes achieved with participants of our programmes in 2012/13 as

measured at baseline and at 3 months post intervention. For the full evaluation report please email [email protected]

WE GET MORE PEOPLE CYCLING

Check out our latest animation explaining how we achieve behaviour change at www.lovetoride.org

WHEN LOVE TO RIDE ROLLS INTO TOWN…40% non-cyclists start riding weekly43% occasional cyclists start riding regularly32% non-commuting cyclists start riding to work regularly*

ROLLING OUT IN 2014 Brand-spanking-new Behaviour Change Framework Love to Ride web platform full redesign & new features LSTF-funded behaviour change programmes across the UK

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Our Behaviour Change Framework

   

Understanding  the  User  Journey  

Barriers  and  benefits  

Behaviour  change  theory  

Crea7vity,  fun  and  

technology  

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Page 10: How to get more people cycling by understanding their ......Love to Ride web platform full redesign & new features LSTF-funded behaviour change programmes across the UK 5 Our Behaviour

   

Leage  Table  

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Our Behaviour Change Framework

   

   

   

 

 

Page 12: How to get more people cycling by understanding their ......Love to Ride web platform full redesign & new features LSTF-funded behaviour change programmes across the UK 5 Our Behaviour

Our Behaviour Change Framework

   

   

Understanding the user journey

 

 

 

 

Page 13: How to get more people cycling by understanding their ......Love to Ride web platform full redesign & new features LSTF-funded behaviour change programmes across the UK 5 Our Behaviour
Page 14: How to get more people cycling by understanding their ......Love to Ride web platform full redesign & new features LSTF-funded behaviour change programmes across the UK 5 Our Behaviour

Our Behaviour Change Framework

   

   

Understanding the user journey

 

Barriers and

benefits  

 

 

Page 15: How to get more people cycling by understanding their ......Love to Ride web platform full redesign & new features LSTF-funded behaviour change programmes across the UK 5 Our Behaviour
Page 16: How to get more people cycling by understanding their ......Love to Ride web platform full redesign & new features LSTF-funded behaviour change programmes across the UK 5 Our Behaviour
Page 17: How to get more people cycling by understanding their ......Love to Ride web platform full redesign & new features LSTF-funded behaviour change programmes across the UK 5 Our Behaviour
Page 18: How to get more people cycling by understanding their ......Love to Ride web platform full redesign & new features LSTF-funded behaviour change programmes across the UK 5 Our Behaviour
Page 19: How to get more people cycling by understanding their ......Love to Ride web platform full redesign & new features LSTF-funded behaviour change programmes across the UK 5 Our Behaviour
Page 20: How to get more people cycling by understanding their ......Love to Ride web platform full redesign & new features LSTF-funded behaviour change programmes across the UK 5 Our Behaviour
Page 21: How to get more people cycling by understanding their ......Love to Ride web platform full redesign & new features LSTF-funded behaviour change programmes across the UK 5 Our Behaviour

   

Shot  of  targeted  messaging  

Page 22: How to get more people cycling by understanding their ......Love to Ride web platform full redesign & new features LSTF-funded behaviour change programmes across the UK 5 Our Behaviour

   

Shot  of  back  end  set  up  

Page 23: How to get more people cycling by understanding their ......Love to Ride web platform full redesign & new features LSTF-funded behaviour change programmes across the UK 5 Our Behaviour

   

Shot  of  ads  on  the  website  

Page 24: How to get more people cycling by understanding their ......Love to Ride web platform full redesign & new features LSTF-funded behaviour change programmes across the UK 5 Our Behaviour

   

Shot  of  back  end  set  up  

Page 25: How to get more people cycling by understanding their ......Love to Ride web platform full redesign & new features LSTF-funded behaviour change programmes across the UK 5 Our Behaviour

Our Behaviour Change Framework

   

   

Understanding the user journey

 

Barriers and

benefits  

Behaviour

Change Theory

 

 

Page 26: How to get more people cycling by understanding their ......Love to Ride web platform full redesign & new features LSTF-funded behaviour change programmes across the UK 5 Our Behaviour

Our Behaviour Change Framework

   

   

Understanding the user journey

 

Barriers and

benefits  

Behaviour

Change Theory

 

Creativity, fun and technology  

Page 27: How to get more people cycling by understanding their ......Love to Ride web platform full redesign & new features LSTF-funded behaviour change programmes across the UK 5 Our Behaviour

Theory and Tools   •  B = MAT •  Self Efficacy •  Initial Small Commitment •  Gamification •  Reinforcement/Incentives •  Prompts •  Make it 'easy, popular and fun' •  Social Norming •  Baby Steps

Page 28: How to get more people cycling by understanding their ......Love to Ride web platform full redesign & new features LSTF-funded behaviour change programmes across the UK 5 Our Behaviour

Assist people to become confident and capable commuter cyclists

Give people a positive cycling experience

Break down old perceptions. E.g. hard, scary

Greatly increases their likelihood of taking up cycling

Create new perceptions. E.g. easy and fun

More  people  cycling  

Self Perception Theory

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B = MAT

Behaviour =

Motivation +

Ability +

Trigger

Fogg  Behavior  Model  

Page 30: How to get more people cycling by understanding their ......Love to Ride web platform full redesign & new features LSTF-funded behaviour change programmes across the UK 5 Our Behaviour
Page 31: How to get more people cycling by understanding their ......Love to Ride web platform full redesign & new features LSTF-funded behaviour change programmes across the UK 5 Our Behaviour

Reinforcements/Incentives

Page 32: How to get more people cycling by understanding their ......Love to Ride web platform full redesign & new features LSTF-funded behaviour change programmes across the UK 5 Our Behaviour

Our Behaviour Change Framework  

     

Understanding the user journey

 

Barriers and

benefits  

Behavior Change Theory

 

Creativity, fun and technology  

Page 33: How to get more people cycling by understanding their ......Love to Ride web platform full redesign & new features LSTF-funded behaviour change programmes across the UK 5 Our Behaviour

   

Page 34: How to get more people cycling by understanding their ......Love to Ride web platform full redesign & new features LSTF-funded behaviour change programmes across the UK 5 Our Behaviour

   

Page 35: How to get more people cycling by understanding their ......Love to Ride web platform full redesign & new features LSTF-funded behaviour change programmes across the UK 5 Our Behaviour

Theory and Tools   •  B = MAT •  Self Efficacy •  Initial Small Commitment •  Gamification •  Reinforcement/Incentives •  Prompts •  Make it 'easy, popular and fun' •  Social Norming •  Baby Steps

Page 36: How to get more people cycling by understanding their ......Love to Ride web platform full redesign & new features LSTF-funded behaviour change programmes across the UK 5 Our Behaviour

   

Let’s get more people riding!

www.lovetoride.org

Thomas Stokell [email protected]