How to ditch meetings and play games instead

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HOW TO DITCH MEETINGS AND START PLAYING GAMES Neil Turner www.uxforthemasses.com @ neilturnerux @UCDUK #UCD14

description

Games? Aren’t games strictly for outside office hours? Not when it comes to user-centred design. Games are not only great fun, they’re also a fantastic way to approach a problem from a different angle and to get important requirements and information from users, stakeholders and team members, without it even seeming like hard work. In this presentation I cover some simple design games that you’ll be able to apply straight away to your user-centred design projects. You’ll learn games for generating potential design ideas, for exploring ideas and for refining and evaluating designs with users.

Transcript of How to ditch meetings and play games instead

  • 1. #UCD14 @UCDUKHOW TO DITCH MEETINGS AND START PLAYING GAMESNeil Turnerwww.uxforthemasses.com@neilturnerux

2. OVERVIEWAbout meWhat are design games?When can you play design games?The gamesOver to you#UCD14 3. About me#UCD14 4. #UCD14 5. Whats wrong with a goodold fashioned meeting?(Rhetorical question)#UCD14 6. #UCD14http://haobam.com/wp/wp-content/uploads/2011/03/1103_have-a-meeting.gif 7. How do you keep a roomof children entertained?#UCD14 8. http://ardgillancastle.ie/images/stories/childrensParties/children_party_games.jpgParty games!#UCD14 9. http://www.experiential-training.comLook how much fun games are#UCD14 10. http://cdn.firstcry.com/brainbees/images/products/zoom/812a.jpgLets have a quick game#UCD14 11. #UCD14HOW TO PLAY Take it in turns to draw Pick a card from the pack Quickly draw whats on the card No words, symbols or sounds like Other players must guess the answer 12. #UCD14 13. What are design games?#UCD14 14. http://static.guim.co.uk/sys-images/Guardian/Pix/pictures/2011/9/26/1317039473011/Ed-Balls-at-Labour-MPs-v--017.jpgIts only a game#UCD14 15. Design games have#UCD14 16. http://www.culturalcatholic.com/NunsHavingFunCalendar2011.jpgGamesshouldbe FUN!!!#UCD14 17. Discovery Concept Design Develop EvolveFrom Agile Experience Design: Lindsay Ratcliffe, Marc McNeillWhen can you play design games?#UCD14 18. The games#UCD14http://www.freewallpapersbase.com/sports/wallpapers1/sports-wallpaper200962819336390778010.jpg 19. #UCD14http://brenoandmel.files.wordpress.com/2011/08/tairua-pictionary.jpg?w=1200 20. GOALS Define system actors, touchpoints,artefacts & relationships Agree system scopeWHEN TO PLAY Discovery & ConceptPLAYERS Up to about 12 players#UCD14 21. HOW TO PLAY 15-20 mins to sketch system in pairsor small groups Sketch actors, touchpoints, artefacts& relationships Each pair/group presents theirsketched system Define and draw agreed system &scope#UCD14 22. BENNEFITS Highlights different users, artefacts,touchpoints and relationships withinthe system Helps establish scope of system Facilitates definition of system#UCD14 23. http://www.turingfilm.com/wp-content/uploads/2011/03/11-3-18-Poker-cards.jpgPriority Poker#UCD14 24. GOALS Prioritise a set of itemsWHEN TO PLAY Throughout a projectPLAYERS Up to about 8 players#UCD14 25. HOW TO PLAY Each player has a set of 5 prioritypoker cards (1 5) For each item to be prioritised Players place their priority cardface down on table All cards revealed together Players explain priority Collectively agree priority#UCD14 26. BENNEFITS Exposes different priorities Gives everyone input intoprioritisation process Keeps prioritisation simple#UCD14 27. http://magicalbirthdaydust.files.wordpress.com/2012/04/d.jpgPass the idea parcel#UCD14 28. GOALS Come up with great ideasWHEN TO PLAY ConceptPLAYERS Up to about 12 players#UCD14 29. #UCD14HOW TO PLAY Introduce topic / problem 5 10 mins for players to individuallywrite down ideas Players pass ideas to a different player 5 10 more mins for players toexpand ideas or add related ideas Repeat (if necessary) Stick up ideas and discuss as a group 30. BENNEFITS Generates lots of ideas Gives everyone input into ideationprocess Encourages evolution of ideas#UCD14 31. http://ipoem.files.wordpress.com/2013/03/snakesandladders.pngSnakes & Ladders#UCD14 32. GOALS Map out the customer journey Capture steps, ideas & problemsWHEN TO PLAY Discovery & DesignPLAYERS Up to 4 players#UCD14 33. HOW TO PLAY Define customer goal Using post-it notes (or similar)capture Steps customer takes Potential problems (snakes) Ideas for improving theirexperience (ladders)#UCD14 34. BENNEFITS Helps teams to consider end-to-endcustomer journey Identifies ideas and potentialproblems Encourages multi-channel, multi-deviceand multi-user thinking#UCD14 35. http://www.huffingtonpost.co.uk/2013/02/21/pope-contenders-top-trumps-pictures_n_2733338.htmlTop Trumps#UCD14 36. GOALS Evaluate & compare items(e.g. ideas, designs, personas)WHEN TO PLAY Throughout a projectPLAYERS Up to about 6 players#UCD14 37. HOW TO PLAY Define & agree top trump attributese.g. Design goals, UX principles For each item Name & sketch on top trump card Rate each attribute out of 100 Add any notes or comments Compare and contrast using TopTrump cards#UCD14 38. BENNEFITS Focuses evaluation of options Helps teams to compare alternativeoptions Generates useful design artefact#UCD14 39. FANTASY FEATURE LIST#UCD14https://www.youtube.com/watch?v=r1E3w8mV_K4 40. FANTASY FEATURE LISThttps://www.youtube.com/watch?v=r1E3w8mV_K4GOALS Prioritise featuresWHEN TO PLAY Throughout a projectPLAYERS Up to 3 players#UCD14 41. HOW TO PLAY Create feature cards Describe feature Indicate cost (based on estimate) Give players a limited budget toFANTASY FEATURE LISThttps://www.youtube.com/watch?v=r1E3w8mV_K4spend What is their fantasy feature list?#UCD14 42. BENNEFITS Forces evaluation of features Considers and communicatescomplexity (i.e. cost) of featuresFANTASY FEATURE LISThttps://www.youtube.com/watch?v=r1E3w8mV_K4 Exposes feature trade offs#UCD14 43. #UCD14http://skullsnaps.files.wordpress.com/2009/09/game-time.jpg 44. MORE GAMES www.gogamestorm.com www.innovationgames.com#UCD14 45. http://julettemillien.com/wp-content/uploads/2014/03/Imagination-and-logic-Einstein.jpgUse your imagination#UCD14 46. THANK YOU :-)www.uxforthemasses.comslideshare.net/neiljamesturner@neilturnerux#UCD14