How To Develop a Transit Development Plan and Why · 2/23/2012 · How To Develop a Transit...
Transcript of How To Develop a Transit Development Plan and Why · 2/23/2012 · How To Develop a Transit...
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2/23/2012
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How To Develop a Transit Development Plan and Why
CUTR WebinarFebruary 23, 2012
Center for Urban Transportation - National Center for Transit Research
Rob GreggWilliam Morris
Transit Developm
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Why a TDP?
“If you don't know t Planning -CU
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where you are going, you will probably end up somewhere else”
-Lawrence J. Peter
Transit Developm
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Today’s Presentation
I. Introduction – What we have going in Florida
II. Major elements of a TDPt Planning -CU
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III. Why do a TDP – Part One
IV. Relevance: Community, Data and Apple Pie
V. Involvement – Everybody needs somebody
VI. Performance and Benchmarking leads to action
VII F di Wh d TDP P TVII.Funding or Why do a TDP Part Two
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Transit Developm
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341.052 Public transit block grant program; administration; eligible projects; limitation.--(1) There is created a public transit block grant program which shall be administered by the department. Block grant funds shall only be provided to "Section 9“ (5307) providers and "Section 18" (5311) providers designated by the United States Department of Transportation and community transportation coordinators as defined in chapter 427. t Planning -
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community transportation coordinators as defined in chapter 427. Eligible providers must establish public transportation development plans consistent, to the maximum extent feasible, with approved local government comprehensive plans of the units of local government in which the provider is located. In developing public transportation development plans, eligible providers must solicit comments from regional workforce boards established under chapter 445. The development plans must address how the public transit provider will work with the appropriate regional workforce board to provide services to participants in the welfare workforce board to provide services to participants in the welfare transition program. Eligible providers must provide information to the regional workforce board serving the county in which the provider is located regarding the availability of transportation services to assist program participants.
Transit Developm
entFDOT TDP Rule Synopsis
Florida Administrative Code: Rule 14-73.001 Planning, Development, and
Operational Guidance Ten Year Horizon
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Must Be Approved by FDOT Public Involvement Process
Approved PIP Workforce / MPO Involvement
Situational Appraisal Effects of Land Use, Local /
Regional Plans, Trends, Organizational
Performance Monitoring Finance Plan Cap & Op Detailed List of Projects Including
Candidate Projects
Annual Update Report Accomplishments Revisions / Tenth Year
Submission & DeadlinesIssues, Technology
Demand Estimation New FDOT Modeling Tool or
Approved Methodology
Land / Urban Design Impact on Services
September 1st
Approved by last of December Major Update every 5 Years FDOT Funds Lost if Deadlines not
met
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Transit Developm
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Major Elements of a TDP
Community Profile – Vision
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Goals, O
bjectives & P
ublic Involvem
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Existing System Analysis
Situation AppraisalNeeds, Issues, and Opportunities
Service Alternatives ‐ Priorities Policies
Pu
Five‐Ten Year Planning EstimatesCapital / Operating
Mobility Action Program“MAP”
Transit Developm
ent BusinessBusiness OptimizationOptimization CustomerCustomer MotivationMotivation OpportunityOpportunityt Planning -CU
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Business
PlanInvestments
Marketing
Products
ROI
Business
PlanInvestments
Marketing
Products
ROI
Optimization
Efficiency
Coordination
Partnerships
Optimization
Efficiency
Coordination
Partnerships
Customer
ServiceQuality
Value
Perception
Customer
ServiceQuality
Value
Perception
Motivation
Value
Teamwork
Success
Passion
Motivation
Value
Teamwork
Success
Passion
Opportunity
$
$
$
Opportunity
$
$
$
Why A TDP?
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Transit Developm
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Service
Process
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Vision
PassionOpportunity
Passion
Transit Developm
ent Economy
Start with Values & Vision of Community and Region
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MobilityVision
Energy
Environment
Equity
Emergency
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Transit Developm
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The “E’s” in Mobilit-EEEEE
Economy (Job Access, Education, Business, Stimulus, etc.)E g
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Energy (Conservation, Dependency, Costs, Clean, Alternatives, etc.)Environment (Resources, Climate Change, Growth
Management, Land-Use, Sustainability, etc.)
Equity (Social Service, Dependent Markets, Seniors, Youth, Commuters, New Development etc.), p )
Emergency (Emergency Management, Evacuation, etc.)
TDP Relevance
A Creative Strategic Plan to Optimize Mobility
PeoplePeople
CommunityCommunity
• Vision• Character• Geography
• Markets• Demographics
MobilityMobility
• Behavior / Perceptions
• Service Types• Service Levels• Service Delivery
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Transit Developm
ent Provide an assessment of current services
Existing Existing Services and Services and Performance EvaluationPerformance Evaluation
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and analyze operational and financial performance measures to identify areas an agency is performing well in and areas that
may require greater attention.
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A Tale of Two Cities – Who’s Ville and Who’s Done It Ville
Who’s Ville•Transit is considered a social service•Fleet is old and buses are breaking down
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•Operations is experiencing major overtime pay and labor issues•Maintenance complains that they are unable to repair buses to keep in service•Transit agency is often in the news and its mostly bad•Customers complain that service does not run on time•The General Manager is charging the staff to increase ridership
•Jurisdictions are annually threatening to end their Jurisdictions are annually threatening to end their funding for transit•The public complains that transit routes serve everyone but them
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A Tale of Two Cities – Who’s Ville and Who’s Done It Ville Who’s Done it Ville
•Recently completed a strategic plan to transition transit from a social service orientation to mobility management agency•Established a plan to maximize ARRA and other capital funds to replace busest Planning -
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replace buses•Launched a new employee relations program•Commissioned a master plan to determine facility needs now and in the future•Established a media relations plan to promote positive transit initiatives•Established a task force to deal with route and schedule changes
•Developed an outreach program for funding partners•Established new transit routes
Transit Developm
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What happened?Who’s Ville
UZA sq. miles = 80Pop = 106,482Buses in Fleet/VOMS = 31/22
Who’s Done It Ville
UZA sq. miles = 81Pop = 135,170Buses in Fleet/VOMS = 21/17P T i 748 392
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Passenger Trips = 1,779,819Rev Miles = 844,669Pas Trips/Hour = 24.11Operating Expenses = $4,203,402Fare box Recovery = 44.5%
Passenger Trips = 748,392Rev Miles = 1,054,436Pas Trips/Hour = 10.14Operating Expenses = $3,901,670Fare box Recovery = 18.9%
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Community Characteristics Unemployment
•Census Data•ESRIP l i D
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•Population Data•Household Data•Economic Data•Commute Data
Service Hierarchy – Trip Type
Think:MarketArea
Express
Light Rail
BRTFixed Route
Flex
Para-Transit
AreaCorridorModeSystem
Trip Type:•Work•Education•Health•Social•Urban Circulation•Rural
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Heavy Rail
Inter-State Arterials Local Access Public / Personal Transit
Road System Hierarchy
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Sample Frequency Table by RouteSample Frequency Table by Route
Sample Performance Data Table by RouteSample Performance Data Table by Route
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Sample Service Area Map Sample Service Area Map with Route Overlaywith Route Overlay
Sample Service Hours Sample Service Hours for Various Modesfor Various Modes
Type of Service Monday - Friday Saturday Sunday and Holidays
Bus Lines 4:30 a.m. – 3:15 a.m. 5 a.m. – 2 a.m. 6 a.m. – 1:15 a.m.
The Trolley 6:30 a.m. – 7 p.m. No Service No Service
Skyway 6 a.m. – 11 p.m. 10 a.m. – 11 p.m. Closed – except for special events
5 a.m. – 7 p.m. No Service No Service
6 a m 7 p m No Service No Service
Ride Request – Highlands/JIA Airport Shuttle
Ride Request – 6 a.m. – 7 p.m. No Service No Service
JTA Connexion Paratransit 5 a.m. – 10:30 p.m. 5 a.m. – 10:30 p.m. 6 a.m. – 8:30 a.m.
Marbon-Gran Park
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Your System Trends / Peer ComparisonsYour System Trends / Peer Comparisons
Trend Tables Peer Tables
Peer and Trend Peer and Trend
T d Peers (FY2007)
Annual Passenger Trips
$200
$400
$600
$800
$1,000
Trend 18%
Florence, SCOkaloosa, FL
West Bend, WIOpelika, AL
Brunswick, OHPeer Mean
St. Lucie, FLMartin, FL
Port Washington, WIHermitage, PA
Tuscalossa, ALBay, FL
Peers (FY2007)
$02005 2006 2007 2008 0 20 40
Westminster, MDo e ce, SC
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Events
Newsletters
Public Input Activities & StrategiesPublic Input Activities & Strategies
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Newsletters
Brochures/Flyers
Legal Advertisements
Mailings/Contact Lists
Websites
Other Advertising (television, radio, etc.)
23. In general, how satisfied are you with each of the following aspects of MCAT service?
Very Good
Good
Fair
Poor
Very Poor
Please circle the number that best
reflects your opinion
OnOn--Board Passenger SurveysBoard Passenger Surveys
a.
Days of service 5 4 3 2 1
b.
Hours of service
5
4
3
2
1
c.
Frequency of service (how often buses run)
5
4
3
2
1
d.
Convenience of routes (where buses go)
5
4
3
2
1
e.
Dependability of buses (on time)
5
4
3
2
1
f.
Travel time on buses
5
4
3
2
1
g.
Cost of riding the bus
5
4
3
2
1
h.
Availability of bus route information/maps
5
4
3
2
1
i.
Vehicle cleanliness and comfort
5
4
3
2
1
j.
Operator courtesy 5 4 3 2 1
k.
Safety on bus and at bus stops
5
4
3
2
1
l.
Convenience of transferring between buses
5
4
3
2
1
m.
Availability of bus stops and benches
5
4
3
2
1
n.
Quality of bus stops and benches
5
4
3
2
1
o. Usefulness of bus route information/maps 5
4
3
2
1
p. Your overall satisfaction with MCAT
5
4
3
2
1
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MCAT ON-BO ARD PASSENGER SURVEY DEAR VALUED M CAT RIDER: MCAT would like information about your trip and your opinion to help im prove its transit service. PLEASE take a few m inutes to com plete the following survey. P lease do not put your nam e or other identifying m arks on the survey. P lease check ( ) the correct box, write out, or circle your answers. Even if you do not com plete the survey, please return it to the bus driver, surveyor, or survey return box as you exit the bus. THANK YOU FOR YOUR COOPERATION! 1. W hich of the M CAT routes do you ride m ost frequently? (Please only ONE ) 1 ___ Route 1 4 ___Route 4 7 ___ Route 9 10 ___Beach Trolley 2 ___ Route 2 5 ___ Route 6 8 ___ Route 16
12. W hat is the m ost important reason you ride the bus? (Please only ONE ) 1 ___ I don't drive 4 ___ Traffic is too bad 2 ___ Car is not available 5 ___ Parking is difficult/expensive 3 ___ Bus is m ore econom ical 6 ___ Bus is m ore convenient 7 ___ Other _______________ (specify) 13. How would you m ake this trip if not by bus? (Please only ONE )
1 Drive 4 W alk 7 O ther (specify)
OnOn--Board Passenger SurveysBoard Passenger Surveys
3 ___ Route 3 6 ___ Route 8 9 ___ Route 99 2. W here did you com e from before you got on the bus for this trip? 1 ___ Hom e 3 ___ School 5 ___ Shopping/Errands 7 ___ Other_____________ (specify) 2 ___ W ork 4 ___ Doctor/Dentist 6 ___ Visiting/Recreation 3. You got on this bus at? ______________________&_______________________
(nearest street in tersection/place to the bus stop) 4. How did you get to the bus stop for this trip? (Please only ONE) 1 ___ W alked 0-3 blocks 6 ___ Transfer from MCAT Route # ______ 2 ___ W alked m ore than 3 blocks 7 ___ Transfer from SCAT Route # ______ 3 ___ Taxi 8 ___ Bicycle 4 ___ Drove 9 ___ W as dropped off 5 ___ Bus stop is at m y trip origin 10 ___ Other________________________________ (specify) 5. You w ill get off this bus at? ______________________&_______________________
(nearest street intersection/place to the bus stop) 6. How w ill you get to your final destination? (Please only ONE ) 1 ___ W alk 0-3 blocks 6 ___ Transfer to MCAT Route # ______ 2 ___ W alk more than 3 blocks 7 ___ Transfer to SCAT Route # ______ 3 ___ Taxi 8 ___ Bicycle 4 ___ Drive 9 ___ Be picked up 5 Bus stops at my destination 10 Other (specify)
1 ___ Drive 4 ___ W alk 7 ___ Other _____________________ (specify) 2 ___ Ride with som eone 5 ___ Taxi 3 ___ Bicycle 6 ___ W ouldn’t m ake trip 14. Are you m aking a round trip on transit today? 1 ___ Yes 2 ___ No IF NO W hy not? (Please all that apply) 3 ___ Bus is not available at the tim e I need 5 ___I have a pre-arranged ride 4 ___ Bus trip would take too long 6 ___ Other ___________________________ (specify) 15. How long have you been using M CAT bus service?
1 ___ Less than 6 m onths 3 ___ 1 to 2 years 5 ___ First-tim e rider 2 ___ 6 m onths to 1 year 4 ___ More than 2 years 16. Your age is... 1 ___ 17 years or under 5 ___ 45 to 54
2 ___ 18 to 24 6 ___ 55 to 59 3 ___ 25 to 34 7 ___ 60 to 64 4 ___ 35 to 44 8 ___ 65 years or older 17. You are: 1 ___ Male
2 ___ Fem ale
18. W hat is your ethnic heritage? (Please only ONE ) 1 ___ W hite (Non-Hispanic) 3 ___ Hispanic 2 ___ African-Am erican (Non-Hispanic) 4 ___ Other________________________ (specify) ___ p y ___ ___________________________________ ( p y)
7. W here are you going on THIS trip? (please only your FINAL destination) 1 ___ Hom e 3 ___ School 5 ___ Shopping/Errands 7___Other___________ (specify) 2 ___ W ork 4 ___ Doctor/Dentist 6 ___ Visiting/Recreation 8 . Does your current trip involve a transfer? 1 ___ Yes 2 ___ No IF YES Transferring to bus route num ber ___________ 9 . W hat fare did you pay for this trip? 1 ___ Cash - Basic Fare ($1.00) 7 ___ Discount 31 Day M Card 2 ___ Cash - Senior Citizens & Disabled ($0.50) 8 ___ Regular 10 Ride M Card 3 ___ Cash - Children (6 years and under) ($0.50) 9 ___ Discount 10 Ride M Card 4 ___ Transfer from MCAT Bus 10 ___Medicare Card Holder ($0.50) 5 ___ Transfer from SCAT Bus 11 ___Medicare Sponsored Bus Pass 6 ___ Regular 31 Day M Card 12 ___Agency 2 Ride Pass ($1.70) 10. How often do you ride the bus? (Please only ONE ) 1 ___ 4 or more days per week 3 ___ About 1 day per week 2 ___ 2 or 3 days per week 4 ___ Once every _____ weeks 11. For w hat trip purposes do you use M CAT? (Please all that apply) 1 ___ Hom e 3 ___ School 5 ___ Shopping/Errands 7__ O ther_______________ (specify) 2 ___ W ork 4 ___ Doctor/Dentist 6 ___ Visiting/Recreation
___ ( p ) ___ ________________________
19. W hat w as the range of your total household incom e in the year 2007? 1 ___ Less than $10,000 4 ___ $30,000 to $39,999 2 ___ $10,000 to $19,999 5 ___ $40,000 to $49,999 3 ___ $20,000 to $29,999 6 ___ $50,000 and over 20. How m any w orking autom obiles are available in your household? 1 ___ None 3 ___ Two 2 ___ One 4 ___ Three or more 21. Do you have a current driver’s license?
1 ___ Yes 2 ___ No 22. W hat is the zip code of your residence? ___________________________
PLEASE COMPLETE OTHER SIDE OF SURVEY
Example of OnExample of On--Board SurveyBoard SurveyData ResultsData Results
16 8%15.7%Under 18 Years
19.7%
18.4%
16.1%
13.5%
16.8%
16.8%
21.7%
15.6%
15.7%
45 to 54
35 to 44
25 to 34
19 to 24
20022006
6.0%
4.0%
5.4%
6.3%
3.7%
4.6%
0.0% 5.0% 10.0% 15.0% 20.0% 25.0%
65 and older
60 to 64
55 to 59
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Transit Developm
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Situation AppraisalSituation Appraisal
Provide an assessment process that continues the theme of strategic t Planning -
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continues the theme of strategic planning by analyzing the strengths
and weaknesses of a transit organization as well as external barriers and opportunities that impact the delivery of transit
services.
Transit Developm
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• Business Plan1
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• Accountability2
• Efficiency3
F di• Funding4
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Organizational Poetrythe art of rhythmical composition, written or spoken, for exciting pleasure by beautiful, imaginative, or t Planning -
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by beautiful, imaginative, or elevated thoughts.
A composition designed to convey experiences, ideas, or emotions in a vivid and imaginative way
Transit Developm
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Transit Developm
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PartnersInternal-All Functions-All Departments-Senior Mgt-Committeest Planning -
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External- Local Governments- Agencies- Federal- State- MPO- Public- Business
Transit Developm
entKey Goals and Strategies
A l Ch ll g d O t iti
Board Vision / Policies
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Annual Challenges and Opportunities
Specific Target Recommendations to Board
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Transit Developm
ent
Short-Term Service Changes
• Extending routes• Shortening routes• New routes• Service redistribution• Network structure
• Short turning• Route splitting• Through routing
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Operational Changes
Alignment Changes
Fare Changes
Schedule Changes
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• First-boarding fare• Transfer fare
• Running time adjustments
• Headway adjustments• Schedule coordination
between routes• Span of service
adjustments
Transit Developm
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Prioritize Service Improvements
• New service with local support
• New service eligible for:• State grant funds• Federal grant funds
• High performing routes• High growth routes• Routes serving major
activity centers•Routes with high transfer
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Performance Criteria
Funding Source
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• Rural service areas• Service area
expansion• May not be funded now• Community Values
• Regional development
• Large scale, mixed use developments
• Local government prioritized area for development
Future NeedsNew Development
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Transit Developm
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Program Improvements
YearCounty/ Region Affected Routes Improvement
Net New Total
Service Hours
Annual Percent Change
Net New
Buses
Total Annual Service Hours
Cost per Service
Hour
Incremental Cost of
ImprovementTotal Annual
CostFY 2015 Region Base Year from 2014 60,076 $1,170,911.72 $2,859,634
FY 2015 MARHobe Sound to Treasure Coast Mall via A1A
Implement route weekdays only with one bus every 60 minutes for 11 hour service day 4,453 7.4% 1 64,529 $45.00 $200,377.80 $3,060,012
FY 2015 STL
Port St. Lucie to Ft. Pierce Intermodal via U S 1
Implement route weekdays only with one bus every 60 minutes for 11 hour service day 4 254 7 1% 1 68 782 $49 24 $209 455 14 $3 269 467
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FY 2015 STL U.S. 1 60 minutes for 11 hour service day 4,254 7.1% 1 68,782 $49.24 $209,455.14 $3,269,467
FY 2016 MARStuart to Hutchinson Island
Implement route weekdays only with one bus every 60 minutes for 11 hour service day 4,317 6.7% 1 73,099 $45.00 $194,254.20 $3,463,721
FY 2016 STLSouth Port St. Lucie to Treasure Coast Mall
Implement route weekdays only with one bus every 60 minutes for 11 hour service day 2,946 4.3% 1 76,045 $49.24 $145,055.13 $3,608,777
FY 2017 MAR
Southwest Transit Center to Treasure Coast Mall via Salerno/Willoughy
Implement route weekdays only with one bus every 60 minutes for 11 hour service day 4,161 5.8% 1 80,206 $45.00 $187,223.40 $3,796,000
FY 2017 STL
Port St. Lucie to Ft. Pierce Intermodal via Airoso/25th Street
Implement route weekdays only with one bus every 60 minutes for 11 hour service day 3,657 4.8% 1 83,862 $49.24 $180,047.04 $3,976,047
FY 2018 MAR
Southwest Transit Center to Treasure Coast Mall via Kanner Highway
Implement route weekdays only with one bus every 60 minutes for 11 hour service day 2,785 3.5% 1 86,647 $45.00 $125,307.00 $4,101,354
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FY 2018 STL
Port St. Lucie to Treasure Coast Mall via Port St. Lucie Blvd/U.S. 1
Implement route weekdays only with one bus every 60 minutes for 11 hour service day 3,714 4.5% 1 90,361 $49.24 $182,901.00 $4,284,255
FY 2019 STL
Port St. Lucie to St. Lucie West via Airoso/St. Lucie West Blvd
Implement route weekdays only with one bus every 60 minutes for 11 hour service day 2,832 3.3% 1 93,194 $45.00 $127,461.60 $4,411,717
TOTALS 33,118 55.1% 9 $33,971,350
Transit Developm
ent
Capital
• Fleet Replacement Plan
• Infrastructure
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Operating
• Fed, State and Local funds
• Forecast
O i ti l
Organization
• Organizational development
• Departmental Initiatives
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Transit Developm
ent
Final Summary Costs & revenues
TDP Financial Planning ToolTDP Financial Planning Tool
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Costs & revenues
Shortfall
Transit Developm
ent
Implementation Plan
TDP Financial Planning ToolTDP Financial Planning Toolt Planning -
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Transit Development PlanProject Schedule
4 5 6 7 8 9 10 11 12 13 14 15
Base Data Collection
monthly
1 32
Project Mgt.
December 31stSeptember 1st
- Situation Appraisal
- Local / Regional Plans, Programs, Projects: Transit Assessment
Peer Trend Analysis
Surveys
-Needs Analysis / Service Alternatives / Financial Assumptions
Goals, Objectives, Policies
- Forecasting- Land Use Assessment
-Service Plan Concepts, Standards, Policies, Priorities
MPO Endorse
Board Adopts
Public Outreach 1
Draft TDP
Surveys
- Drafting TDP
Continuous Public Involvement
Public Outreach 3
-Ten Year Implementation Plan (Projects, Service, Schedules, CIP)
Final Draft TDP Document
Mobility Action Plan MAP
Public Outreach 2
Stakeholders
Driver Survey
Transit Developm
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QUICK REFERENCESDeveloping A TDP
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Transit Developm
ent
Read the Book
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evelopmentt Planning -
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Peers, Trends, Performance Objectives
TCRP REPORT 141
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Transit Developm
entt Planning -CU
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evelopment
Operational / Start-UpResources
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Transit Developm
ent
TDP Resources TDP Resources –– FTPN WebsiteFTPN WebsiteFDOT Sponsored FTPN
TDP Resource
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TDP Resource Center
Transit Developm
ent
Package and Sell!
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Transit Developm
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