Choosing a Workforce Management SolutionSix Easy Steps

STEP ONE:Sift Through Vendors

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• Invite qualified providers to present their solution

• Inquire about available modules

• Judge the professionalism and offerings of the vendors

STEP TWO:Talk to Users

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• Get in contact with companies:

• In similar industries who have a WFM solution

• That use a mix of modules that seem attractive

• Use the information you gain to make an educated

decision

STEP THREE:Ensure Localization

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• Make sure that product is compliant with local legislation – especially labour laws – and can be updated as legislation changes

STEP FOUR:Consider Support

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• WFM solutions require intense training• Systems can be very complex• Investing in on-going support is a good idea

STEP FIVE:Consider All Aspects

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• Consider more than just the price tag

• A comprehensive, integrated system is always more

effective for companies, but it’s also more expensive

• The more carefully select your system, the higher the

potential benefits and ROI

STEP SIX:Plan Implementation

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• Effectively plan training

• Ensure the appropriate people are being educated

• Plan a timeline for the implementation process

• Look for documentation that can be referenced once

implementation is over (i.e. product manuals)

• Consider the time needed for end-user adoption

Summary:6 Steps to Choose a WFM Solution

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1. Look at presentations from various vendors

2. Discuss with other WFM users

3. Ensure the solution is localized

4. Consider on-going product support

5. Take into account more than just the monetary price

6. Plan for a successful implementation

Thank You!

Visit www.synerionwfm.com for more information

on Workforce Management solutions!