How to Build Successful IT Support Companies (Part 1) (Slides)
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Transcript of How to Build Successful IT Support Companies (Part 1) (Slides)
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Courtesy of the
Small Business Computer Consulting Blog
http://blog.sphomerun.com Creative Commons Image Source: Flickr elisasizzle
How to Build
Successful
IT Support
Companies (Part 1)
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Thomas Jeffs is the
CTO of Lucidica,
a Successful
IT Support
Company
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He Could
Share Some
Valuable Tips
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For Those Thinking
of Starting their
Own IT Support
Companies
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How Lucidica
Started as a Small
IT Consulting
Business
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He Had Always Had
a Keen Interest in
Computing
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The Thought
of Working for
Himself was
Something That He
Wanted to Pursue,
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So He Started
His Consulting
Business
on That Basis
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Targeting a Niche
as an IT Support
Company
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Lucidica Targets
Small Businesses
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and Specifically
Ones That Want to
Get to Know their
Service Provider
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by Forming a
Healthy Working
Relationship on
an Ongoing Basis
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Starting Without
a Set of Client
Criteria Can Prove
Challenging
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The Lessons to
Take Way from
Thomas’ Story Are:
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• If an Opportunity
Arises You
Should Take it
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• Passion is
Important
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• You Can Learn
Some of the Skills
That You Need
as You Go Along
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• Make Sure You
Set Out to Attract
the Right Types
of Clients
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In Part Two,
We’ll Look at
How Lucidica
Approaches the
Hiring, Training,
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and Retention of
their IT Support
Company
Technicians
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What Are the
Lessons that
Resonate with
You Most
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and Do You Have
Any Questions for
Thomas?
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Let Us Know in the
Comments Section
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Recommended Reading:
How to Start a Computer
Consulting Business 6 Proven Ways to
Build Your Initial Client Base
Download this Free Special Report Now at
HowToStartAnITBusiness.com