Managing Outflow Layoffs. HR’s “Unspoken Challenge” Attract Motivate Retain REDEPLOY Roles of HR:
How to Attract, Retain, & Motivate the Right People...12/26/2012 1 Welcome How to Attract, Retain, &...
Transcript of How to Attract, Retain, & Motivate the Right People...12/26/2012 1 Welcome How to Attract, Retain, &...
12/26/2012
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Welcome
How to Attract, Retain, &
Motivate the Right People
mypmcteam.comPropel. Motivate. Change.
Presented by
Phil Harwood
Pro-Motion Consulting, Inc.
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Our mission is to improve organizational
health, profitability, and sustainability.
Propel. Motivate. Change.
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Cost of Employee Turnover
�Cost to fill the vacancy temporarily
�Cost of lost productivity
�Cost of exit interview
�Cost of administrative paperwork
�Cost of lost training
�Cost of impact on customers
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Cost of Employee Turnover
�Cost of severance pay & benefits
�Cost of lost knowledge, skills, contacts
�Cost of unemployment insurance
�Cost of recruitment ads
�Cost of interviewing
�Cost of assessments & profiles
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Cost of Employee Turnover
�Cost of drug screening
�Cost of background checks
�Cost of uniforms
�Cost of security/IT clearance
�Cost of orientation & training
�Cost of mistakes
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Cost of Employee Turnover
�Non-managerial:
�100-150% of annual salary
�Managerial:
�200-250% of annual salary
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Organizational Health
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Dedicated People
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Six Critical Areas
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Dedicated People
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�We have the right
people on the team.
�Yes +1
�Unsure 0
�No -1
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Our Values
� Integrity
�Servanthood
�Excellence
�Teamwork
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Core Values
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Core Purpose
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Our mission is to improve organizational
health, profitability, and sustainability.
Propel. Motivate. Change.
mypmcteam.comPropel. Motivate. Change.
Dedicated People
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�We have these people
in the right seats.
�Yes +1
�Unsure 0
�No -1
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Right Seat
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�Get it?
�Yes +1
�Unsure 0
�No -1
Right Seat
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�Want it?
�Yes +1
�Unsure 0
�No -1
Right Seat
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�Capable of it?
�Yes +1
�Unsure 0
�No -1
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Dedicated People
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�Our primary processes
are documented.
�Yes +1
�Unsure 0
�No -1
Primary Processes
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� Customer acquisition
� Marketing
� Sales
� Customer retention
� Account management
� Customer service
� Product/Service Delivery
� Operations
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Primary Processes
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� Managing money
� Finance
� Accounting
� Managing people
� Human resources
� Managing processes and data
� Administration
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Primary Processes
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� Other
� Research & development
� Legal
� Subcontractor management
� Etc.
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Dedicated People
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�Every person is on a
team.
�Yes +1
�Unsure 0
�No -1
Teamwork
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President
FinanceOperationsSales
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President
Finance
Accounting
Admin
Operations
Internal
External
Sales
AM
NBD
mypmcteam.comPropel. Motivate. Change.
President
Finance
Accounting
Admin
Operations
Internal
External
Sales
AM
NBD
mypmcteam.comPropel. Motivate. Change.
President
Finance
Accounting
Admin
Operations
Internal
External
Sales
AM
NBD
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mypmcteam.comPropel. Motivate. Change.
President
Finance
Accounting
Admin
Operations
Internal
External
Sales
AM
NBD
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Dedicated People
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�Every team has
measurable goals.
�Yes +1
�Unsure 0
�No -1
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Balanced Scorecard Benefits
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� Improved Performance
� Improved Visibility
� Improved Transparency
� Improved Accountability
� Improved Alignment
� Improved Clarity
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Dedicated People
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�Every team has
incentives to perform.
�Yes +1
�Unsure 0
�No -1
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Newton’s First Law of Motion
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“Every body persists in its
state of being in rest or of
moving uniformly straight
forward, except insofar as it
is compelled to change its
state by force impressed.”
-Sir Isaac Newton
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Why Does It Matter?
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Join our community.
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Thank you!
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