How to approach communication and dialogue to foster individual and social cahnge

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François LAGARDE Vice-President, Communications MARCOM Professional Development Annual Forum Ottawa, June 14, 2016 How to Approach Communication and Dialogue to Foster Individual and Social Change Lucie and André Chagnon Foundation Case Study

Transcript of How to approach communication and dialogue to foster individual and social cahnge

Page 1: How to approach communication and dialogue to foster individual and social cahnge

François LAGARDEVice-President, Communications

MARCOM Professional Development Annual ForumOttawa, June 14, 2016

How to Approach Communication and Dialogue to Foster Individual and Social ChangeLucie and André Chagnon Foundation Case Study

Page 2: How to approach communication and dialogue to foster individual and social cahnge

Lucie and André Chagnon Foundation

Awareness & Dialogue Individual change

Books: The Ultimate Toy for Toddlers

Social change

Framing early childhood as a shared/collective responsibility

Upstream social marketing

Question Period

Outline

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CHALLENGES REMAIN

10%

15%

Poverty among children

1996

2011 75%

69%

High school graduation

2007

2011

Vulnerability in kindergarten

1/4

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We refuse to acceptthe inevitability of poverty.

- Claude Chagnon

’’’’

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We believe

https://www.youtube.com/watch?v=yKUbaTbukp0

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Community Mobilization Awareness and Dialogue Knowledge Development and Sharing

3 STREAMS

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AWARENESS&

DIALOGUE

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Share and use existing data to raise awareness, inspire dialogue and support decision-making

Provide information to convince stakeholders of the importance of educational success, acting early and working together, better and in a sustainable way

Promote dialogue and advocate for the adoption of measures/policies aimed at preventing poverty through educational success

Publicly acknowledge actors and actions

Awareness and Dialogue

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Individual Change: Naître et grandir

Social Change: Early Childhood as a shared/collective responsibility

Observatoire des tout-petits Grande semaine des tout-petits

2 CASES

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Aided awareness

 Understanding 

Behavior adoption +58%

66%

95%

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Early Childhood Communication Mix

Midstream

Downstream

UpstreamSociety

Parenting

Milieu (family [including extended family] friends, living environments)

Specific parental behaviours

Recognition of parents’ role

Specific behaviours

Recognition of the importance of a child’s milieu(intrinsic value – not just supporting parents)

Everyone’s business, in everyone’s interest, for all children

Specific collective/environmentalmeasures

Achi

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Grande semainedes tout-petits

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: comprehensive child development—one child at a time 19

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https://www.youtube.com/watch?v=KxbadMnY4Wo

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TWO IMPORTANTQUESTIONS

HOW ARE YOUNG CHILDREN

DOING? (0-5 YEAR OLDS)

WHAT CHARACTERIZES

THE ENVIRONMENTS IN WHICH THEY LIVE?

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FRAMING ISSUES FOR UPSTREAM SOCIAL MARKETING:THE ESSENTIAL ROLES OF COLLECTIVE RESPONSIBILITY, STORYTELLING, CITIZENS AND MIDSTREAM PARTNERS

It is hard to engage in upstream SM when an issue is framed as an “individual” responsibilityWe need to (re)frame it around shared/collective responsibilityE.g.: Early childhood development = parental/individual + it takes a village (midstream) + societal/collective responsibility

DISCUSSION STARTERS: FRANÇOIS LAGARDELucie and André Chagnon Foundation (Canada)24th Social Marketing Conference Building on the Legacy: Forging New PathsClearwater Beach (FL), June 18, 2016

Storytelling, citizens (those directly affected)

and midstream partners (those who help

people cope) are best qualified to talk about shared and collective responsibility (have the most credibility)

1) to provide downstream support (it takes more than willpower)2) to address root causes (upstream, prevention) See https://www.youtube.com/watch?v=lQW3NaWkdfU

[email protected]

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Questions?Merci!François [email protected]