BALDRIGE PERFORMANCE EXCELLENCE MANAGEMENT MODEL

Engineer Abdel-Halim MahmoudCEO, Egypt Excellence Center

• Evaluators Board Member, Baldrige Performance Excellence Award, MN, USA• Master Examiner, USA National Quality Award, American Healthcare Association• Certified PDRI Facilitator, Projects Planning Control, Arizona State University, USA• Certified Project Assessment Associate, Construction Industry Institute, Texas University• Certified Teams & Quality Trainer, USA Agency for Healthcare Research and Quality

MEETING AGENDA

• Discussing your Organizational Performance System 2 minutes• Discussing your Workforce Performance System 2 minutes• Discussing your Business Sustainability System 2 minutes• Briefing The Baldrige Management Model 3 minutes• Offerings of Egypt Excellence to Deploying the Baldrige model 1

minutes

ORGANIZATIONAL PERFORMANCE SYSTEM Have you set an effective systematic “Performance Improvement Approach” ? Why?to achieve world-class performance on financial , process, and workforce results ?• If yes, Is it effective?• How do you know?

• Have you prioritized the most important challenges?• Have you prioritized the most important KPI’s ? • Did you set a measurement system for KPI’s ?• Did you conduct benchmarking compared with competitors and industry records ?• Did you set an improvement initiative?

We can helpStart with our Free Assessment to answer the above mentioned questions

WORKFORCE PERFORMANCE SYSTEM • Have you set an effective systematic approach to measure and improve your

workforce performance?

• Have you identified the most personal and business skills needed for your workforce to deliver world-class performance results?

• Have you aligned the workforce improvement plans with the strategic objectives?

• How do you know its effectiveness?

• Do you measure the plan results, trends, and benchmarking?

• Have you prepared a workforce succession plan?

YOUR BUSINESS SUSTAINABILITY • Have you set an effective systematic management model that does NOT

depend on PERSONS but on PROCESS?

• Have you identified the biggest risks threatening your business sustainability?

• Have you set an effective systematic approach to sustain the business against changing of leadership, markets, economies, and technology ?

• Have you deployed that approach through the organization wide units?

BALDRIGE PERFORMANCE EXCELLENCE MODEL

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SCORING YOUR CURRENT SYSTEM MATURITY

• Evaluators Board Member, Baldrige Performance Excellence Award, MN, USA

• Master Examiner, USA National Quality Award, American Healthcare Association

• Certified PDRI Facilitator, Projects Planning Control, Arizona State University, USA

• Certified Project Assessment Associate, Construction Industry Institute, Texas University

• Certified Teams & Quality Trainer, USA Agency for Healthcare Research and Quality

SCORING YOUR CURRENT SYSTEM MATURITY

Align all Organization Units, Teams, and initiatives

Baldrige Core Values

• Systems perspective• Visionary leadership• Customer-focused excellence• Valuing people• Organizational learning and agility• Focus on success• Managing for innovation• Management by fact• Societal responsibility• Ethics and transparency• Delivering value and results

RESULTS WITH BALDRIGE IN MANUFACTURINGLockheed martin: $225 million annual saving from process time reduction

Honeywell: 95%. customer satisfaction, 99.9% Customer product quality & reliability

Cargill Corn Milling (CCM) • $15 million cost saving from 2006 to 2008. • 99% or above error-free delivery rate• 95% operational reliability effectiveness rate

Motorola: 32% increase of employee productivity, (sales per employee) in 3 years Clarke American Checks, Inc.

• 50% Market share increase 1996 to 2001. cost savings• More than 20,000 ideas implemented in one year, resulting in $10 million

EGYPT EXCELLENCE WORK METHODOLOGY

EGYPT EXCELLENCE OFFERINGS:• Free Assessment of your organizational performance to identify strength points and

prioritize improvement opportunities

• Free Assessment of your workforce performance to identify the needed skills training over different functional units to align with strategic objectives

• Drafting a Management Performance Improvement Imitative focusing on most important challenges

• Delivering training, coaching, and consulting on deploying the Management Performance Improvement Initiative, and measuring results, learning from its progress, and benchmarking

• Free Cloud Collaboration platform for your organization workforce and your supply chain• Free Assessment of your knowledge Management System & IT Asset Management System• Free Assessment of your Projects Planning Control & Management System

THANK YOU

Engineer Abdel-Halim MahmoudCEO, Egypt Excellence Center

Mobile in Egypt: +20.102.5151290

ceo@EgyptExcellence.com www.EgyptExcellence.com