How to Ace Your Next Interview - Manpower...Manpower Interview Facts Employers are looking at you...
Transcript of How to Ace Your Next Interview - Manpower...Manpower Interview Facts Employers are looking at you...
How to Ace
Your Next Interview Jill Kempka, ManpowerGroup
Michele Ellner, Montage
Sarah Doughty, Montage
Manpower
Our Agenda
• World of work stats
• Interview preparation
• Common interview questions
• Video interview tips
• Interview do’s and don’ts
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Today’s Job Market
• Unemployment rate = 5.0% (October 2015)
• Labor force participation rate = 62.4% (38 year low)
• Number of jobs rising – more jobs
being added (+271,000)
• Still many unemployed
• Still many open jobs
• Talent mismatch
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Interview Facts
Employers are looking at you from all angles:
• 51% of employers will Google candidates
• 52% of employers use social networking to research job
candidates
• 48% of employers have found information online that caused
them not to hire a candidate, top reasons included:
• 35% of employers are less likely to interview
applicants they can’t find online
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Source: Careerbuilder, 2015
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What Interviewers Want
• Enthusiasm
• Problem-solving skills
• Honesty
• Confidence
• Examples of work
• Technical proficiency
• Communication skills
• Adaptability
• Flexibility
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Poll #1: When was your last interview?
• Less than 6 months ago
• Less than a year ago
• More than 1 year ago
• More than 5 years ago
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Today’s World of Interviews
• Many new formats
• Competition can be fierce
• Phone screen/interview
is often the first step
• Video interviews are
very popular
• Long interview process is
not uncommon
• Often meet with more than
one person
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Interview Prep
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The Traditional Interview Process
• You get the call
• Do your homework
• Dress for success
• Make a good impression
• Answer the questions
• Ask questions
• Keep it positive
• Find out next steps
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Do Your Homework
• Company research
• Interviewer research
– Uncover work history, past jobs, interests, groups, etc.
– Use Google search
– Use LinkedIn
• Prepare your interview kit
– Extra resumes
– Pen/Paper
– Work samples
– List of questions
– Reference list
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Company Research Questions
• What does the company do?
• How successful is the company? Sales? Earnings? Growth?
• What is the size of the company? How many employees?
• What are the company objectives and goals?
• How long has the company been in business?
• Who are the main competitors?
• Who are the key executives? What are they known for?
• Is the company publicly or privately owned?
• What is the general reputation of the company?
• What are the company’s major achievements?
• What are the latest news stories? Press releases?
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Finding Information
• Company website – check the About Us section or Press Room
• Annual reports
• PRNewswire.com – search for recent stories
• Professional associations
• Newspapers and Magazines – Forbes, Fortune, Inc., Trade
Journals, etc.
• Google/Google News – set up a Google Alert
• Hoovers.com
• Vault.com, Glassdoor.com and Careerbliss.com – information and
employee reviews
• LinkedIn, Twitter, Facebook, Google+
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Dress Code Basics
• Dress professionally
• Wear business attire
• Wear clean, proper fitting clothes
• Style hair neatly
• Clean and polish shoes
• Limit jewelry
• Limit perfume/cologne
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Make a good first impression.
• Arrive on time/slightly early
• Look good
• Have a good opening line/greeting
• Give a strong handshake
• Smile
• Make sure your phone doesn’t buzz, ring,
sing, vibrate or make any noise
• Look people in the eye
• Be positive
• Keep nerves in check
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Overcoming Nervousness
• Focus on being confident
• Take deep breaths
• Smile
• Think of your accomplishments
• Build rapport quickly – shake hands, make eye contact
and confidently introduce yourself
• Find common ground
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Remember: You are interviewing them, too!
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Interview
Questions
Manpower
Poll 2: What is your least favorite interview question?
• Tell me about yourself
• What is your greatest weakness?
• Anything that starts with “Tell me about a
time when…
• All of them
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Know the Questions
• Traditional
• Behavioral – “Tell me about a time when…”
• Case – solve a case/brain teaser
• Weird (examples from Glassdoor.com survey 2015)
– How much do you charge to wash every window
in Seattle? (Facebook)
– How many children are born every day? (Apple)
– What do you think of lava lamps? (Boeing)
– What kind of tree would you be? (Cisco)
• Illegal – know what you shouldn’t have to answer
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Top Traditional Interview Questions
Tell me about yourself.
• Focus on why you are qualified – strongest skills, experience,
knowledge, relevant accomplishments
Why do you want to work here?
• Demonstrate your research, talk about the company, how do you
picture fitting in
What is your greatest weakness?
• Use a strength as weakness OR focus on match OR talk about what
you like to do least
Why should we hire you?
• Give a good pitch, how you can address their challenges, match
requirements 1 to 1 – plus bonuses
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Top Traditional Interview Questions
Where do you want to be in 5 years?
• Share what you plan to have learned, how you’ve helped the
company, career aspirations
Why have you been out of work so long?
• Be honest, address gaps, explain your situation, share what you’ve
been doing to keep current and develop your skills
Why are you looking for a new job?
• Stay positive, need new challenges, focus on personal and
professional growth
What are your salary requirements?
• Offer a range, discuss and/or later as more is learned
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Behavioral Interview Questions
Tell me about a time when you had to…
• Solve a difficult problem
• Show your leadership skills
• Come up with a new solution
• Persuade others to take action
• Deal with difficult co-workers
• Behavioral interview questions are
very popular
• Proof points needed
• Prepare examples in advance
• Know how to tell the story
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CAR Story Format
• Answers behavioral questions –
“Tell me about a time you…”
• Break down into a 5-6 sentence story
• Challenge/Problem – what was the situation
and problem, what needed to be done
• Action – steps/skills/tactics used
• Results – explain how your actions impacted
end product, what were the results
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Answering Interview Questions
• Be honest
• Pause for a second before answering
• Avoid ums
• Make answers relevant
• Don’t be negative
• Give details – data, numbers
• No yes/no answers
• Talk up transferable skills
• Sell yourself
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Sell Yourself
• You are a brand
• Position yourself as the solution
• Be enthusiastic
• Don’t oversell
• Don’t be a know-it-all
• Share what has made you
what you are today
• What do you want to be
known for
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Ask Questions
• Is this a new position? If so, why was it created?
• What are the top 3 priorities for this role?
• What are the major challenges for this position?
• Who does this person interact with?
• What is the company culture like?
• Why did you decide to work here?
• What do you like best about working here?
• What are the next steps? When do you plan
to make a decision?
NOTE: Don’t ask about benefits, vacations, etc. at the first interview
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Video Interviews
Manpower
Poll 3: Have you ever had a video interview?
• Yes
• No
How to Ace Your Next Interview
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Let’s Start with a Few Definitions
How to Ace Your Next Interview
• Live
– Two or more people connected through
webcams
– The employer may use a consumer chat
tool like Skype, Facetime or Hangouts
– The employer may use a technology
built for hiring
• On-Demand or Pre-Recorded
– You are invited to answer questions
using your webcam on your own time.
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Getting Comfortable with Video Interviewing
• Good news: all the advice in this webinar applies
no matter if you sit across a table or connect through video.
– Prep and research
– Stories for behavioral interview questions
– Get to the point
• Live is free flowing
• But on-demand answers need to be short ~ 1 min max
– Appearance
– Body language
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WIIFM? What’s in it for Me?
• Candidates benefit
– Provide more information to the
recruiter and hiring manager
– More complete picture of you
as a candidate
– Flexible, helps with scheduling
– Speeds up the hiring process
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Typical Questions from Candidates
How to Ace Your Next Interview
• Live Video Interviews
– “Can you hear me ok?”
– “Why am I having trouble getting my camera to connect?”
– “Do I look alright?”
– “Where should I look?”
– “Am I in the right place? Where is my interviewer?”
• On Demand Video Interviews
– “When is my interview due? Can I extend my deadline?”
– “I’m not happy with my response, what can I do?”
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Setting Yourself for SUCCESS!
Today’s Job Interview: 10 Tips for Success
• Connect to your virtual interview prior to your interview
• If you have support, take advantage of it!
• Give yourself time – connect early
• If you have the option, re-record if you’re not happy
• Take advantage of the resources available to you
– Notes
– Practice pages
– Informational videos
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After the Interview
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Follow Up
• Email is fine
• Make it timely – within 24 hours
• Make it unique – not a form letter thank you
• Say thank you
• Say what you forgot
• Add depth to what was discussed
• Share an idea that resulted from your discussion
• Remind the employer that you are a great match/Reinforce
why you are the best candidate for the job
• Give them the top 3 takeaways/reasons to hire you
• Keep it short
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Dos & Don’ts
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Interview Dos
• Thoroughly research the company
• Practice your responses
• Answer questions with results and data – 5 CAR stories
• Be on time
• Turn off your phone
• Dress appropriately
• Be confident, truthful, sincere and professional
• Maintain eye contact and smile frequently
• Ask questions – including next steps
• Follow up within 24 hours
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Interview Don’ts
• Dress unprofessionally
• Fidget
• Chew gum
• Contradict yourself
• Speak negatively of past employers
• Answer your cell phone
• Lie
• Get too casual
• Assume you got the job
• Talk salary…until you get the offer
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For More Information
• General Career Content – websites, Facebook, LinkedIn
– Manpower website - manpower.us
– Experis website - experisjobs.us
• Manpower Career Coach Blog – manpowergroupblogs.us
• Experis CareerBrain Blog – manpowergroupblogs.us
• Follow Up Email
– Top 10 Interview Tips handout
– Webinar replay
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Questions?
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