Roadio Quick Start Guides

How to accept booking

requests from your pupils

Roadio enables pupils to send you booking requests through the

learner version of the app

See how to accept these requests and instantly inform pupils of your

confirmation

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Welcome! When a pupil sends you a booking request, you will receive an email and a pop-up notification like this one

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The lesson request will appear in your schedule in a List as soon as you log in to the app

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The List shows all your booked lessons

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Scroll through to find the pupil who sent the booking request

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Then just tap on the pupil to see the booking request

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This will display the Lesson Detail for that booking This is all the information relating to that lesson

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In the Lesson Detail view you can see: Who the lesson is with

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In the Lesson Detail view you can see: What type of lesson it is

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In the Lesson Detail view you can see: Date of the lesson

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In the Lesson Detail view you can see: Time and length of the lesson

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In the Lesson Detail view you can see: Location of the lesson

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In the Lesson Detail view you can see: Price of the lesson and whether its part of a block booking or not

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Pupil Confirmed will automatically appear green since your pupil has request the booking from the learner version of the app

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Tap Confirm Lesson if you wish to accept the booking the way it is

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The booking is now confirmed! This icon will now appear in green as You Confirmed

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(This is what your pupil sees) Your pupil instantly receives an email and a notification informing him of your confirmation

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Don’t worry if your pupil hasn’t downloaded the app - he still receives an email with your confirmation

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Now just tap Back until you get to the main menu

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Now just tap Back until you get back to your schedule view To learn more about the Lesson Detail view, see “How to view lesson details” in the Roadio support library

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In your schedule you can also find the lesson request by looking through the Day or Month views Just tap Day or Month

These are the Day and Month views

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You can switch between these at any time

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Day view List view Month view

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Tap this icon to get back to the main menu from your schedule

You can also confirm the booking by first selecting the pupil who sent the request

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Tap Pupils

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Tap on the pupil whose lesson you wish to view

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This displays the pupil’s profile

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Tap on Lessons to display your pupil’s lessons

You are now looking at all the past and future lessons your pupil has booked with you

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Same as before, just tap on the lesson you wish to confirm

You are now looking at all the past and future lessons your pupil has booked with you

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Now tap Confirm Lesson if you wish to accept the booking the way it is

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Now tap Confirm Lesson if you wish to accept the booking the way it is See “How to make changes to booked lessons” in the Roadio support library if you would like to reschedule the booking

All done! You now know how to accept booking requests sent in by pupils

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See the Roadio support library for more how to’s Happy booking!

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For more guides and more information visit:

Roadio support library

Or email support@roadio.com

www.roadio.com