Copyright © 2015 Raytheon Company. All rights reserved.

Customer Success Is Our Mission is a registered trademark of Raytheon Company.

Automotive Retail & Distribution

March 2015

How the 70-20-10 Model

is Shaping the Future

of Learning!

2

Remember?

Together, we will shape the future, but first…

ThinkThink about a great learning experience, either professionally

or personally, you have had recently…

ShareShare what you liked with 3 expressive words on the iPad

DiscussDiscuss & explain your experience with the person sat

next to you

1

2

3

World‘s Largest Provider of LBPO

Strategy & Solution Design

ContentDevelopment

Delivery & Deployment

TrainingAdministration

Training & Vendor

Management

Technology & LMS

Asset Life-Cycle

A proven leader in the design, development, administration and delivery of

performance-driven training solutions for global customers that align with

key business goals and provide a decisive business advantage.

Raytheon Serves Commercial Customers in

125 Countries, 28 Languages

554k

Learners

113

Training

Locations

AMERICAS

324k

Learners

375

Training

Locations

EMEA

71k

Learners

70

Training

Locations

ASIA-PACIFIC

Learn!

Changing Working Environment

New ways of working require new ways of learning!

70:20:10 Model

Formal 10%

Social 70%

Informal 20%

The New Role of Learning Enablers

• Supporting the learning

experience in the

workspace

• Helping people work

smarter

Using various channels

Focusing on productivity

1

4

Connect!

Work in pairs with the person

sitting next to you

Active listening & questioning

5 minutes each

Your challenge today

What is your critical business challenge

today?1

Discover some examples of new

ways of learning

Get inspired for your own solution

Get inspired

Some examples of new way to learn…2

70-20-10 examples

VCT

Coaching &

MentoringVideo’s

Performance

Support tools

Rate, Share

& Contribute

Internal

Social Networks

Virtual Classroom Training

• Cost effective

• Speed of learning

message to the

market

• Number of

learning event

Rate, Share & Contribute

• Empower people to

drive decision making

• Share best practice

• Solution driven

• Focus on productivity

Perfomance Support Tool

• Gain of time with right information on the job

• Easy to use

• Focus on productivity

Design your Solution

2

Discuss and choose between you

the most appropriate learning

solution for your challenge

Actively ask each other questions

Once decided, type your solution

10 minutes to do this

Design your learning solution

for your business challenge3

Summary

10% Samples of new

learning

20% Peer Coaching

70% Apply New Learning

2

3

Open your mind!