How Small Business IT Support Firms Can Stay Ahead of the Competition (Slides)
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Transcript of How Small Business IT Support Firms Can Stay Ahead of the Competition (Slides)
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Courtesy of the
Small Business Computer Consulting Blog
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How Small Business
IT Support Firms
Can Stay Ahead of
the Competition
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New Small Business
IT Support
Companies Enter
the Marketplace
Every Day
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It Really Doesn’t
Matter Where They
are Coming From;
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What Matters
is How You
Defend Your
Small Business
IT Support Company
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and Stay
Steps Ahead
of the Competition
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Here are Some
Strategies that
Should Help You
to Formulate
Your Plan:
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Think 6 Steps
Ahead
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Jeff Hoffman
Wrote an Article
for Inc.Com Titled,
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“Eight Ball,
Corner Pocket:
Think 6 Steps
Ahead of the
Competition”
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Hoffman
Talks About a
Professional
Pool Player He Met
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Who Simply
Destroyed Her
Competition
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Her Secret—
She Didn’t Just
Think About the
Next Shot She
Would Take
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She Would Think
About the Next
Six Shots
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Start Thinking
About the Next Two,
Three, Even Six
Steps—What Will
You Do Next?
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What Do Your
Customers Want?
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One Way to Start
Figuring Out
What Your Next
Steps Should be
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is by Simply
Asking Your
Customers
What They Want
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What Matters to
Your Customers?
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What Do They
Want and Expect
Out of Your
Small Business IT
Support Company?
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How Do or How Will
Fluctuations in the
Market Change
What They Want?
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Competitors May
Focus Solely on
Generalist Work
By Differentiating,
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You Can Offer
More to Your
Customers
than a Potential
Competitor
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Create a Roadmap
to Your Future
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Take the Information
You’ve Gathered
and Create Your
Roadmap Look
into Your Future
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Where Do You Want
Your Business to be
Next Year?
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What About in
Three Years?
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How About Five
or Ten Years?
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Sit Down and
Think About
What You Want
to Get Out of
Your Business
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Next, Start
Figuring Out
the Steps Needed
to Get You There
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Small Business
IT Support
Companies That
Plan Their Growth
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Tend to be More
Successful Than
Those That Don’t
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The Bottom Line
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Planning is
Crucial to Staying
Ahead of the
Competition
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How Does Your
Small Business
IT Support
Stay Ahead of
its Competitors?
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Please Share
Your Thoughts
in the Comments
Box Below
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