How Rural Health Clinics Work with State Offices of Rural ... · Buster. Ryder. What is NOSORH?...

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How Rural Health Clinics Work with State Offices of Rural Health September 26, 2018 NRHA RHC Conference Kansas City, MO

Transcript of How Rural Health Clinics Work with State Offices of Rural ... · Buster. Ryder. What is NOSORH?...

Page 1: How Rural Health Clinics Work with State Offices of Rural ... · Buster. Ryder. What is NOSORH? NOSORH promotes the capacity of State Offices of Rural Health (SORH) to improve ...

How Rural Health Clinics Work with State Offices of

Rural Health

September 26, 2018NRHA RHC ConferenceKansas City, MO

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Logistics

• Please put cell phones on vibrate or do not disturb

• Access the presentation slides on the NRHA conference app

• Complete survey found in the NRHA conference app following the session

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How RHCs Work with SORH!

• Welcome & Introductions

Presenters:• Tammy Norville• Robert Coble• Shannon Chambers

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Today’s Presenters

Tammy Norville

Shannon Chambers

Robert Coble

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https://www.powerofrural.org/

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Learning Objectives

Following this session, participants will be able to:

1. Identify the three types of State Offices of Rural Health (SORHs)

2. Discuss three ways a State Office of Rural Health (SORH) may provide assistance to Rural Health Clinics (RHCs) and other rural safety-net providers

3. Understand and identify information and services offered by their local State Office of Rural Health (SORH)

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Tammy NorvilleTechnical Assistance Director

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Buster

Ryder

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What is NOSORH?

NOSORH promotes the capacity of State Offices of Rural Health (SORH) to improve

health care in rural America through leadership development, advocacy,

education, & partnerships.

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What is a State Office of Rural Health?

State Offices of Rural Health (SORH) work to improve access to health care in rural and underserved areas.Three core functions:

• Information Dissemination• Rural Health Coordination• Technical Assistance

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SORHs are a connection to State and Federal resources for hospitals,

clinics and thousands of rural health partners across the United

States

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There is a State Office of Rural Health in Every State!

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The Role of SORH• Neutral conveners• Source for rural health

data• Experts at leveraging

resources• Connection to

statewide and national partners

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SORH Partnerships

• Similar missions but different in size, location, scope

• Foundation built upon understanding your needs, challenges, and successes

• Don’t hesitate to ask!

• Making connections: directly or through NOSORH

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What topic areas do SORH address?

• Population health – 81% • Workforce – 59%• Care Delivery – 53%• Needs Assessments – 41%• Payment Incentives – 31% • Information Exchange – 22%

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Connect with Your SORH

• Learn about the office areas of focus and expertise

• Share information about your programs, needs and goals

• Look for linkages to other local, state or national programs

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How can I connect with my SORH?

(I’m so glad you asked!!!)

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https://nosorh.org/

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https://nosorh.org/

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https://nosorh.org/

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Toolkits & Reports

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https://www.powerofrural.org/

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National Rural Health Day is November 15th!

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https://www.powerofrural.org/

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Three Types of SORH!!

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Michigan RHC TA

• Non-Profit SORH• Allows for some flexibility• Not a regulatory body

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Resources to MI RHCs

• Direct (MCRH staff) Technical Assistance

• Compliance questions

• HPSA TA• RHC Quality

Network• Resource “flavor”

of the week

• Contracted Technical Assistance/Education

• RHC Practice Management Workshops

• LEAN Projects

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SORH = Single Point of Contact

• Typical Questions• PA/NP Waiver, How to Start, Moving RHC, etc

• Partnership with MDHHS – We have a single point of contact their who assists us in “navigating” the state system. Excellent relationship

• Variety of “random” questions• Partnerships with multiple organizations = NARHC,

Legal Firms, SOM Medicaid, QIO, etc.

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Primary Care & Rural Health

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Louisiana RHC TALouisiana, a state agency, focuses on primary health care development in rural areas. This includes RHCs, FQHCs, SBHCs, and maximizing private practices that serve patients with Medicare and Medicaid.Including• Community assessments and development• Site visits, mock surveys, operational guidance• Regulatory compliance technical assistance• Rural Health Clinic Manual

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Louisiana RHC TA-EPLouisiana has provided several resources to assist RHCs, FQHCs and Hospitals to prepare for new CMS regulations including:• Annual RHC, FQHC, and CAH workshop

• Educational sessions conducted by national speakers and state emergency operations staff on the emergency preparedness regulations

• Health Standards and Emergency Preparedness developed state specific templates for RHCs and FQHCs; Dedicated staff working with outpatient clinics before, during, and after emergencies

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The core functions of the KORH are as follows:

Collection and dissemination of information Coordination of rural health resources and activities

statewide Provision of technical assistance Encourage recruitment and retention of health

professionals in rural areas Participate in strengthening State, Local and Federal

partnerships

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What We DoThe Kentucky Office of Rural Health provides a framework for linking small rural communities with state and federal resources while working toward long-term solutions to rural health issues.

This is some of the work we do:• Direct the coordination of efforts across the state to improve rural

health.• Participate in statewide planning efforts and policy analysis specific to

rural health.• Monitor and evaluate changing federal and state policies that impact

state and local rural health programs.

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• Act as a liaison between Federal/State agencies on local, state and national rural health issues.

• Direct the maintenance and dissemination of rural health information to increase awareness and understanding of issues.

• Recommend actions to facilitate rural health program development and implementation.

• Assist with grant application development and review.• Strengthen state and federal partnerships.• Search for new ways to help recruit and retain high-quality

health professionals in rural areas.• Provide health and data resources.

What We Do

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North Carolina Office of Rural Health

Robert Coble-Rural Health Specialist

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National Organization of State Offices of Rural Health| [Responding to a Data Driven Environment]

Programs at ORH

Placement and HPSA Services

Recruit providers and designates health professional shortage areas

NC Rural Health Centers

Supports state designated rural health centers that serve the

entire community

NC Community Health GrantsSupports the primary care safety net system with increasing access

to health care for vulnerable populations

NC Farmworker Health Program

Supports medical, dental and educational services for members of the North Carolina agricultural

labor force and their families

NC Integrated Health SystemsNC Rural Hospital Program

Funds operational improvement projects for the benefit of all

critical access hospitals and eligible small rural hospitals

NC Medication Assistance Program

Provides free and low-cost medications donated by

pharmaceutical manufacturers to patients who cannot afford them

NC Statewide Telepsychiatry Program

Supports community health initiatives and demonstration

projects that benefit vulnerable populations

Supports psychiatric evaluation of patients through videoconferencing

technology in emergency departments

Rural Health Information Technology Program

Provides technical assistance to improve the use of Electronic

Health Record (EHR) Systems and the use of health information

exchange

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NC Medicaid Regions and Service Teams

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One Pagers and Data

Moved from Word to Publisher 10 One Pagers in 201511 One Pagers in 2016 (Adding HPSA)

InfographicsSpeak with graphics

Less text

Infographics Features Maps

Graphs

Charts

ROI

12xMedication

s Funded

145KPatients

Served

$4.5MIn funding8

%Increase in

Patient encounters

4 out of 5 patients stopped smoking!National Organization of State Offices of Rural Health| [Responding to a Data Driven Environment]

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One Pager Example

National Organization of State Offices of Rural Health| [Responding to a Data Driven Environment]

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PPMD and its uses…• PPMD = Program Performance Measure Database

• Goal Link existing ORH data sets and create a platform for missing data sets.

• Offers Data Entry Forms/Data Reports/Query Tool/Lookup Tables

• Built on MS Access

• Accessed on a shared drive

• Stores Program-Level & County-Level Data

• Data are ENTERED • Grantee submits data (via SurveyMax, UDS)• Monitor aggregates to Program-level and Enters into PPMD

• Data are IMPORTED• Placements ~ Placement Incentives ~ Contract/Grantee

info ~ County HPSA data• PPMD administrator imports into PPMD

National Organization of State Offices of Rural Health| [Responding to a Data Driven Environment]

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National Organization of State Offices of Rural Health| [Responding to a Data Driven Environment]

ORH Data Dashboards-Tableau

• Data Visualization • Interactive• Timely

Link

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Contact Information

Robert CobleRural Health Operations Specialist

NC Office of Rural Health Office: 919.527.6474

Cell: 803.834.9655Email: [email protected]

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Thanks so much!

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“Dedicated to providing access to quality health care in rural communities”

Shannon Chambers, CPCDirector of Provider Services

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South Carolina Clinics

• 86 Rural Health Clinics• RHC Listserv, RHC Conferences• National conferences• 22nd Annual Conference

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RHC Services Policy and Procedure Manuals Mock Inspections Annual Evaluations Billing and Coding Assistance Collaboration with other clinics

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South Carolina Services• Patient Centered Medical Home (PCMH)• Oral Health • Contraceptive Care• MACRA/MIPS

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Other Examples of RHC TA Provided by SORH

• Rural Health Listening Tour• Primary Care Medical Homes• Emergency Preparedness• Incorporating Oral Health into Primary Care• Mock Surveys• RHC Designation• Site Visits• Workforce Recruitment and Retention

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https://www.powerofrural.org/

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Contact Information

Shannon Chambers Robert CobleDirector of Provider Solutions Rural Health Operations SpecialistSouth Carolina Office of Rural Health North Carolina Office of Rural HealthEmail: [email protected] Email: [email protected]

Tammy NorvilleTechnical Assistance Director

National Organization of State Offices of Rural HealthPhone: 919.689.5110

Mobile: 919.215.0220 (including text)Email: [email protected]

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Questions or Comments?

Thanks so much!We appreciate your participation!

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Remember to complete

your survey before you

leave this session.

Thank you!

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https://www.powerofrural.org/