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How Knowlarity helped Brazil’s job portal collect crucial info
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How Knowlarity helped Brazil’s job portal collect crucial info Outbound Call CASE STUDY Emprego Ligado is a mobile-based recruitment platform focused on the blue-collar job market in Brazil. With Emprego Ligado, job seekers can create profiles, apply for jobs and schedule interviews entirely through their mobile phones, at zero cost. Companies looking to hire unskilled or semi-skilled work- ers for administrative, telemarketing and similar jobs can organize the hiring process through their SaaS portal. The company identifies candidates who live within a few kilometers of a job opening and allows the employer to interact directly with the candidate on his/her phone, thereby saving time and money for both parties. The need The company’s idea was working, but it faced a unique challenge. After a match was made between a candidate and employer, Emprego Ligado was in charge of lining up interviews for the employers. However, the company had no way of knowing- whether the candidate had attended the interview. This was important to the com- pany because it needed feedback from those who had made it to the interview. And, so, Emprego Ligado was looking for a solution that could provide this import- ant information.
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Transcript of How Knowlarity helped Brazil’s job portal collect crucial info
How Knowlarity helped Brazil’s job portal collect crucial info
Outbound Call
CASE STUDY
Emprego Ligado is a mobile-based recruitment platform focused on the blue-collar job market in Brazil. With Emprego Ligado, job seekers can create profiles, apply for jobs and schedule interviews entirely through their mobile phones, at zero cost. Companies looking to hire unskilled or semi-skilled work-ers for administrative, telemarketing and similar jobs can organize the hiring process through their SaaS portal. The company identifies candidates who live within a few kilometers of a job opening and allows the employer to interact directly with the candidate on his/her phone, thereby saving time and money for both parties.
The needThe company’s idea was working, but it faced a unique challenge. After a match was made between a candidate and employer, Emprego Ligado was in charge of lining up interviews for the employers. However, the company had no way of knowing-whether the candidate had attended the interview. This was important to the com-pany because it needed feedback from those who had made it to the interview.
And, so, Emprego Ligado was looking for a solution that could provide this import-ant information.
The solutionKnowlarity’s cloud telephony solution helped Emprego Ligado make automated outbound calls to find this out. Once the company provided its list of candidates, through the outbound calling solution, calls were made to all shortlisted candidates, and an IVR prompted them to confirm their attendance.
The message was pre-recorded in Portuguese and the calls were made daily from 9 AM to 8 PM, Brazilian time. When a candidate answered the call, he was professionally greeted by an IVR and asked to “Press 1, if you have attended the interview, Press 2 if you have not”. The answer was saved in Knowlarity’s database and shared with Emprego Ligado.
How it helpedSince it started using Knowlarity’s outbound calling solution, Emprego Ligado has been able to get real-time data on how many applicants attended interviews scheduled for them, helping them gather the information without calling each candidate manually and, thus, saving time and money.
To know how you too can benefit from cloud telephony, call us on (+55) 113-9588-425 or email us at [email protected]
FACT BOX
Founded
Location
Pioneer in
2012São Paulo,Brazil
geo-recruitment
18% users get job offers within the first day of sign-up
30%users get job offers within first week of sign-up
60% users get job offers within the first month of sign-up
2 million interview opportunities created for blue-collar workers in Brazil in 2014
