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HOW EMPLOYERS CAN CROSS TRAIN THEIR

EMPLOYEES

WHAT IS CROSS TRAININGCross-training programs are a way to

more formally organize the process of getting employees prepared to be able to do more than a single job.

These programs offer a wide variety of benefits for businesses.

To be effective, a cross-training program must be carefully planned and organized. It cannot be implemented all of a sudden during a crisis.

WHAT ARE THE BENEFITS OF CROSS TRAININGCross-training demonstrates that the

company has faith in employees' abilities and wants to provide them with opportunities for career growth. 

Another benefit of cross-training is increased workforce flexibility.

The ability of cross-trained employees to fill in during absences, vacations, and peak demand periods can reduce the costs involved in hiring and training temporary workers or new employees.

WHAT ARE THE BENEFITS OF CROSS TRAININGCross-training programs may also

improve the overall work atmosphere in a business, which may in turn improve the bottom line. 

Employees will be more productive and feel more a part of the overall mission of the company. This usually leads to a high overall morale.

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HOW TO IMPLEMENT CROSS TRAINING PROGRAMOne of the steps to setting up a cross-

training program is having each different area or department draw up a list of functions and tasks that are necessary to its day-to-day operations.

Then the various tasks can be prioritized to decide which should be included in the cross-training program. This helps match staff members to the tasks that need cross-training coverage. 

HOW TO IMPLEMENT CROSS TRAINING PROGRAMTraining can take place through an on-

the-job buddy system, or supervisors can be asked to conduct all the training.

It is important to note that those selected as trainers may need to receive instruction in how to teach others.

Finally, cross-trained employees must be given the time they need to absorb the new information.

DISADVANTAGE OF CROSS TRAININGCross-training is a risk. It takes time,

money, and resources to create a plan and train employees but not every employer will benefit from taking on this initiative.

Employees can become confused on what they are supposed to be doing: They forget what their primary responsibilities are due to the amount of duties they have learned.

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