How Does Canada Perform?
-
Upload
cfhi-fcass -
Category
Health & Medicine
-
view
909 -
download
1
description
Transcript of How Does Canada Perform?
Metrics QualityMetrics for Healthcare Quality:
The Leader’s Role
How Does Canada Perform?How Does Canada Perform?Terrence Sullivan
President and CEO
Cancer Care Ontario
Feb 17, 2010
Overview
• How is Canada doing on quality metrics?
Consider a few examplesConsider a few examples
• Where is our national imperative on quality?
• Introduce the framing questions for the CEO
Forum
How does Canada (its provinces) Perform on
Dimensions of Quality?
1. Access & Timeliness
2. Equity2. Equity
3. Safety
4. Effectiveness
5. Capacity
6. Patient-Centredness
ACCESS & TIMELINESS
Access &
Timeliness
B+
Access &
Timeliness
C-
Access &
Timeliness
C-
Access &
Timeliness
C-
Access &
Timeliness
Access &
Timeliness
12
C
Access &
Timeliness
EQUITY
Equity
Equity
Equity
B
Equity
B
Equity
SAFETY
Safety
B+
Safety
Safety
Safety
C-
Safety
A-
EFFECTIVENESS
Effectiveness
B
Effectiveness
28A
Effectiveness
Effectiveness
Effectiveness
B+
Effectiveness
Effectiveness
B
Effectiveness
C-
CAPACITY
Capacity
A / C
Capacity
B
Capacity
B
Capacity
(B)
Capacity
C-
Capacity
PATIENT-CENTREDNESS
Patient-
Centredness
Patient-
Centredness
B+
Patient-
Centredness
Patient-
Centredness
B
Patient-
Centredness
A-
How does Canada perform? A Summary
Quality Dimension Grade
Access & Timeliness C+
Equity BEquity B
Safety B
Effectiveness B+
Capacity ?B
Patient-Centredness B
Where is our national imperative on quality?
• Baker/Norton
• Nosocomial infections
• Poor quality Primary Care for chronic disease • Poor quality Primary Care for chronic disease
management
• Legislative Imperative/Financial Imperative/Board
Imperative?
• Why are we waiting?
• Can chief executives start the momentum?
Framing Questions
• How can we build a cross-jurisdictional, unifying framework
on which common dimensions of quality can be reported at
the provincial, territorial and institutional levels, across the
continuum of care?continuum of care?
• What are the levers for achieving quality patient care? Should
we build stronger incentives and sanctions for quality? What
is the role of governance?
• How can we use information and communication technologies
wisely to manage demands in health services and improve the
quality of patient care?
Thank youThank you