How do I get the most value out of my technology investments?

30
How do I get the most value out of my technology investments?

Transcript of How do I get the most value out of my technology investments?

How do I get the most value out of my technology investments?

Anupam Kundu / PrincipalManu Tandon / Principal

ThoughtWorks NY Office

- IBM, CEO Study 2012

Technology is the number #1 concern of CEOs worldwide

66% of projects fail or are ‘marginal’

61% of features delivered

2/3 IT projects are challenged

Over budget by 189%

Over schedule by 220%

We will define and understand the usage of:

• Strategic IT vs. Utility IT• Time to Market• Value vs. Waste• Roadmap planning

no more heroes

Strategy is about understanding what you do, looking out over the long-term future to determine what you want to become, and—most importantly—focusing on how you plan to get there.

- C. Davis Fogg, Strategist

Strategic vs. Utility IT

glass-steagal

utility

Criticality

Cost

Retire

Continue Maintain As-is

Improve Cost-Effectiveness

Cost

Value

activation candidate

termination candidate

termination candidate

active project

planned project

The main obstacles to improved business responsiveness are slow decision-making, conflicting departmental goals and priorities, risk-averse cultures and silo-based information.

- The Economist Intelligence Unit

Time To Market

IT like an oil tanker

IT like a speedboat

Concept to cash case study

value vs waste

passing the buck

Invisible waste

Extra FeaturesDefectsPartially Done WorkRe-learningHand offsDelaysTask SwitchingSpecialized Silos

Go as far as you can see; when you get there, you'll be able to see farther.�- J P Morgan

IT whack-a-mole

2013 Q1 2013 Q2 2013 Q3 2013 Q4

For whom:

What:

Why:

Where:

For:

Platform benefits:

For whom:

What:

Why:

Where:

For:

Platform benefits:

For whom:

What:

Why:

Where:

For:

Platform benefits:

For whom:

What:

Why:

Where:

For:

Platform benefits:

Outline dates

Release name

Stakeholders

Release goal

Why it’s important

Systems affected

Business benefits

System benefits

keep your eye on the ball

McKinsey Quarterly Think

• How will IT change the basis of competition in our industry?

• What will it take to exceed our customers’ expectations in a digital world?

• Do our business plans reflect the full potential of technology to improve our performance?

• Is our portfolio of technology investments aligned with opportunities and threats?

•How will IT improve our operational and strategic agility?

•Do we have the capabilities required to deliver value from IT?

We can’t do this—We’re in finance!�-You, maybe

continuous delivery

30 updates a day

Anupam Kundu / PrincipalManu Tandon / Principal

ThoughtWorks NY [email protected]

Questions?