How Data Center Consultants Retain Customers (SlideShare)

How Data Center Consultants Retain Customers

How data center consultants utilize segmentation, personalization, and onboarding programs to retain clients

Courtesy of SP Home Run Inc.

Customer retention is valuable for businesses to

acquire

Courtesy of http://www.SPHomeRun.com

http://www.sphomerun.com/

Customer Retention Free publicity Referrals to other qualified leads Additional revenue



Increase Retention Segmentation Onboarding programs Personalization



Segment Email lists Educational content Resources



Onboarding Programs Train Educate Offer support



Personalization Shows appreciation Lengthens lifecycle Improves relationships Improves buying experience



Repeat Clients Generate Positive reviews Word-of-mouth publicity Organic leads



The average scorned client tells 9-15 people

their negative experience



Negative Experiences Negative reviews Negative publicity Deter future prospects



How does your data center consulting business

delight clients?



Let us know in the Comments section below



LEARN MORE

Attracting Data Center Clients: Step by Step

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How Data Center Consultants Retain Customers (SlideShare)

Technology

Transcript of How Data Center Consultants Retain Customers (SlideShare)