How CRH uses SAP Solution Manager as a central tool to manage their business process management for...

How CRH uses SAP Solution Manager as a

central tool to manage their Business

Process Management for the different lines

of businesses

Pieter Raaijmakers,

CRH

1

Oliver Buyssens,

Expertum

SAPience.be TECHday’13

Agenda

Expertum

CRH

Background

Approach

Overview Solution

Demo

Benefits

Next planned steps

Lessons Learned

SAPience.be TECHday’13 2

Expertum

History

• Founded in April 2006 by 2 ex-SAP BeLux employees

• Partnerships

Today

• Team of 50+ SAP Experts and Project Managers

Mission

• Exceed client expectations by providing top-quality expertise

• Provide our people a safe environment for personal and professional growth

Strenght

• Highly skilled & experienced SAP consultants in all SAP areas, combined with a

wide industry knowledge in several domains


Expertum Competence Areas

Focus ALM team

• Full ALM lifecycle Control

• Business Process Mngt

• Run SAP Like a Factory

• ITSM

• PPM for IT

• SAP Solution Manager


Knowledge Management

- Product & Service

Development

Project Management

(PM)

Supply Chain Management

(SCM)

Product Lifecycle

Management (PLM)

Application Lifecycle

Management (SolMan

+NW)

Governance, Risk, and

Compliance (GRC)

Business Intelligence (BI:BW/BO +

HANA)

Finance & Controlling

(FI/CO)

CRH


Background

CRH has done several implementation and roll out projects

Based on a template

Difficult to stick to the template

Business Process Model was put in SolMan

No clear useability


Background –

Unison Roadmap


SAP SVP

LS

CN

EHL

Heras

BPML

SAP Legacy

Unison

SolMan

Template

EHL/LS/CN

ChaRM

Stradal

BPML Ext. & Maint. Trial

Background

SAP Landscape


SAP system landscape (UNISON)

ECC 6.0 EHP 5 (ERP)

Client 100 Devlopment no data

Client 200 Test SAP CC

Client 200 Acceptance for users

PRODUCTIONPRD

Client 200 production

DEVELOPMENTDEV

QUALITY ASSISTANCE (QAS)

SAP SCM 7.0 (APO) + Lifecache

Client 100 Devlopment Test SAP CC


PRODUCTIONSCP


DEVELOPMENTSCD

QUALITYSCQ

BW SAP NetWeaver 7.3



PRODUCTIONBWQ


DEVELOPMENTBWD

QUALITYBWQ

GRC SAP EHP 2 for SAP NetWeaver 7.0


PRODUCTIONGAP


DEVELOPMENTGAD

SAP SOLUTION MANAGER 7.1


PRODUCTIONSMP


DEVELOPMENTSMD

Process Interface (PI) SAP NetWeaver 7.1


Client 001 Acceptance

PRODUCTIONPIP


DEVELOPMENTPID

QUALITYPIQ

DEVELOPMENTBOD

PRODUCTIONBOP

Unsion Clients

Unison Servers

Background

Current Pain Points


Documentation on SharePoint: Issues

• Difficult to find

• Check on completeness

• Version Management

• Define Delta’s

• No single source of TRUTH !

Approach

SAP Solution Manager


Approach

SAP Solution Manager


Business Scenario (Procure to Pay)

A Busines Scenario is a set of processes that define a business task in a comprehensive manner on a macro level

Business Process (Create PO,

Goods Receipt, ...)

A Busines Process is a set of logically related activities performed to achieve a defined business outcome

Process Step (Approve ATB, Print PO, ...)

A Process step is an elementary activity performed to accomplisch a process

Transaction level

Approach –

Template Management


Solution – Overview


TEMPLATE

Sales

Logistics

Purchasing

Finance

Projects

Quality

Production

Master Data

TVS

WM

BW

Global Doc

PM

Controlling

STRADAL

EHL

CN

LS

Global Local Doc

CRH - Solution

Global Local Doc

Maintenance

ChaRM

ChaRM

Solution -

BPML Content

SAPience.be TECHday’13 15 15

Documentation

Transactions

Roles

Customizing

Testscenarios

Developments

BPML

Solution –

Control the template

Visualization of Local Process Deviations :

• Via ‘Compare and Adjust’ functionality

• Compares template/implementation projects and solutions with each

other


Solution - Demo

CRH Template

BPML Structure


Solution –

BPML Statistics


Object Count

Process steps 344

Transactions 586

Authorizations 330

Configuration objects 390

Development objects 183

Functional Specifications 60

Test scenario's 238

Benefits



• Difficult to find

• Check on completeness

• Version Management

• Define Delta’s

• No single source of TRUTH !

Solution Manager offers functionalities

that improves the management of these

challenges

Benefits



Next Steps : ChaRM

Transparency for Business on IT activities

More structure in updates of Production system

One single process for capturing and processing of changes

Changes done in a controlled way over time ( full E2E view)

Resulting in a more stable productive solution

Considering flexibility for bug fixes

Clear arrangements w/ business

• When to report changes

• When changes will put in production

• Only approved changes


Next Steps : Test Workbench

Test Management

• Finalize Test Cases and Test Scripts

• Introduction of Test Workbench

Job Management

• Identification of jobs

• Monitoring of jobs

TBD


Lessons Learned

Setup SAP Solution Manager in a 2-tier landscape

Start building your BPML as from early in your project

Define clear rules for every member of the project

Define clear responsibilities and assign individuals


LEARN FROM THE EXPERTS

[email protected]

www.expertum.net/expertsessions


mailto:[email protected]


Thank you!

www.expertum.net


Pieter Raaijmakers Change Manager SD Business Analyst CRH [email protected] www.crh.com

Oliver Buyssens Competence Lead ALM Expertum

+32 471 609 500 [email protected] www.expertum.net





http://www.crh.com/


http://www.expertum.net

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