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2015 UI INTEGRITY TECHNOLOGY SYMPOSIUM | SEPTEMBER 1-2, 2015 | WASHINGTON D.C. 3

Welcome Letter

Welcome to the 2015 Unemployment Insurance Integrity Technology Symposium in Washington, D.C.!

The UI Integrity Center of Excellence (Integrity Center), a collaboration between the U.S. Department of Labor, the New York State Department of Labor, and the National Association of State Workforce Agencies (NASWA), is excited to welcome you to this inaugural technology information sharing forum. States, in partnership with their technology vendors, will highlight successful integrity practices and technology solutions that support prevention and detection of UI fraud and improper payments. We also welcome the vendors participating in the Exhibitor Showcase and encourage you to spend time learning more about the tools and products available to help states address fraud and improper payments.

The Integrity Center has engaged states at all levels to gain a better understanding of the specific issues facing states in detecting and combating UI fraud. The plenary sessions and workshops you will attend over the next two days reflect much of the latest thinking and technology currently in use by states. We invite you to take time to share your challenges and technology-enabled integrity strategies with other attendees while you are here. Information sharing among states is a powerful way to advance state strategies to reduce UI fraud.

We are excited to share some of the latest efforts underway by the Integrity Center. We will update you on the work we are doing to develop a better understanding of how states are approaching UI fraud issues and will provide updates on a variety of training modules that are under development and designed to increase state capacity; the development of new data analytics tools; and activities to bring new data sources to states for cross-matches. This work is being guided by the Integrity Center’s Steering Committee and NASWA’s Integrity Advisory Council. We thank everyone who is participating and assisting us in this effort.

Your active participation in the Symposium is important to the UI system broadly, and we thank you for being here. We believe you will find the content and exposure to the exhibitor showcase valuable. There will be opportunities to network with your peers, and you will find your time here well spent. If you are new to the D.C. area, we also hope you have some extra time to explore this amazing town and its historical sites, museums, and nightlife.

Thank you again for being here, and enjoy the Symposium!

Gay Gilbert Mary Batch Scott B. Sanders Administrator Deputy Commissioner Executive Director USDOL ETA OUI NYS DOL NASWA

2015 UI INTEGRITY TECHNOLOGY SYMPOSIUM | SEPTEMBER 1-2, 2015 | WASHINGTON D.C.4

TUESDAY, SEPTEMBER 1, 2015

7:30 am - 5:30 pm Registration and Exhibitor ShowcaseRegency Foyer

8:00 am - 8:30 am WELCOMERegency A Randy Gillespie, Project Director, UI Integrity Center of Excellence, and Master of Ceremonies, NASWA Scott Sanders, Executive Director, NASWA Gay Gilbert, Administrator, Office of Unemployment Insurance, USDOL ETA

8:30 am - 9:15 am KEYNOTE SPEAKERRegency A THE ADMINISTRATION’S PERSPECTIVE ON COMBATTING FRAUD AND IMPROPER PAYMENTS David Mader, Controller and Acting Deputy Director, United States Office of Management and Budget

9:15 am - 10:30 am OPENING PLENARY SESSION

Regency A USING INFORMATION TO COMBAT FRAUD

Come see why data analytics and predictive modeling is the tool of the future in fighting fraud and improper payments. Data analytics is the process of examining data to uncover unknown patterns, correlations, or other useful information for making better decisions. Predictive modeling uses data mining tools for forecasting probabilities and trends. Hear what Medicare/Medicaid Services, Florida, and New Mexico are doing with data analytics and predictive modeling tools to combat fraud.

Moderator: Brian Langley, UI Subject Matter Expert, NASWA

Panelists: Celina Bussey, Cabinet Secretary, New Mexico Department of Workforce Solutions Mike Greene, Senior Manager, Deloitte Consulting Scott Malm, Principal, Deloitte Consulting Ben Bakas, Bureau Chief, Florida Department of Economic Opportunity John Sacco, Application Development Manager, Florida Department of Economic Opportunity Ray Wedgeworth, Director, Data Analytics System Group Center for Program Integrity Center for Medicare and Medicaid Services

10:30 am - 11:00 am Break/Opportunity to browse Exhibitor Showcase

11:00 am - 12:00 pm INTEGRITY CENTER INITIATIVES Regency A Jim Van Erden, Senior Policy Advisor, NASWA

Jim Konicki, Director of UI Integrity and Quality Control, New York State Department of Labor Brandon Kyler, Project Manager, Mathematica Policy Research Ramon Perez, Data Scientist, Elder Research, Inc.



Noon - 1:30 pm Lunch (on your own)

1:30 pm - 3:00 pm CONCURRENT WORKSHOPS

Regency A INNOVATIVE CROSS-MATCHING USING COMMERCIAL DATA ANALYSIS, ANALYTICS, AND MODELING TOOLS

Cross-matching of UI claimant data with various data sources such as wages, incarceration data and new hire data has proven effective in reducing improper payments and improving state integrity efforts. In this session, Iowa, Minnesota, and South Carolina and their vendor partners will present information on how various commercial off-the-shelf solutions are being used to perform cross-matching, data analysis and data analytics to support UI integrity programs.

Moderator: James Cotter, Project Manager, NASWA

Panelists: Jim Hegman, Deputy Director, Minnesota Department of Employment and Economic Development Siva Sambasivam, Senior Partner, Sagitec Jodi Douglas, UI Program Integrity Bureau Chief, Iowa Workforce Development Jon Coss, CEO, Pondera Solutions Bill Beckham, Assistant Executive Director, South Carolina Department of Employment and Workforce Scott Robinson, Account Executive, ACL Public Sector

Concord/Lexington FLEXING NDNH MUSCLE: STRATEGIES FOR IMPROVING REPORTING COMPLIANCE AND PREVENTING IMPROPER PAYMENT OF BENEFITS

The National Directory of New Hires (NDNH) is as good as the information it contains, and as good as what you do with that information. In this workshop, New Jersey and Utah will discuss their strategies for making NDNH more productive. Attendees will hear about successful methods to achieve a high level of employer reporting compliance, prioritize workload, and avoid issuing benefits to claimants who have returned to work.

Moderator: Sara Hall Phillips, Project Manager, NASWA

Panelists: Ronald L. Marino, Assistant Commissioner of Income Security, New Jersey Department of Labor and Workforce Development Michelle Beebe, UI Director, Utah Department of Workforce Services




Yellowstone/Evergreen INTEGRITY PROGRAM COLLECTIONS – REFILLING THE COFFERS!

The money has gone out now let’s get it back! Come hear about Nevada’s Wage Attachment program including information on the laws and procedures that they have developed that have led to their success, discover how Tennessee’s creation of a new collections unit for both overpayments and taxes has allowed them to aggressively pursue those dollars, and learn the results of Mississippi’s collection project using outbound calls and their future plans for skip tracing and automated outbound calling!

Moderator: Christine Paquette, UI Subject Matter Expert, NASWA

Panelists: Linda Davis, ES/UI Administrator, Tennesse Department of Labor and Workforce Development Steve Zuelke, Manager, UI Fraud and Integrity Programs, Nevada Department of Labor Dianne Spears, Department Chief, Integrity, and Quality Assurance, Mississippi Department of Employment Security

3:00 pm - 3:30 pm Break/Opportunity to browse Exhibitor Showcase


Regency A FICTITOUS EMPLOYER SCHEMES – CAN STATES STOP THEM?

Yes! Learn how Connecticut, Illinois, and Texas have had recent successes in combating the fight against fictitious employers. Come hear about a multi-state scheme and how it was discovered with integrity software, and ultimately prosecuted. Also learn how states conduct queries on their employer databases and use predictive modeling to score and track potential fictitious employers before claims are even paid!


Panelists: Bradford Ward, Director, Office of Investigations Texas Workforce Commission Sean Hennessy, Sr. Project Manager, OnPoint Technology Marco Morales, Manager, Benefit Payment Control, Illinois Department of Employment Security Jill Pienkos, Programs and Services Coordinator, Connecticut Department of Labor




Concord /Lexington TAG TEAMING FOR PREVENTION – WINNING THE BATTLE AGAINST IMPROPER PAYMENTS THROUGH PARTNERING AND DATA SHARING!

Attendees will hear from Illinois, North Carolina, and Utah and how forming strong relationships and sharing information is on the forefront of solutions in battling UI improper payments. Tools and automation will be discussed, which will include how patterns, predictability and outside data sources are proving to be an effective strategy in the integrity fight.

Moderator: Maria Noble, UI BPC Subject Matter Expert, NASWA

Panelists: Bill Yantis, Business and Technology Applications Analyst, North Carolina Office of Information Technology Services Margaret Streater, Benefit Integrity Manager, North Carolina Department of Commerce Division of Employment Security Monica Carranza, Esq., Chief Information Officer, Illinois Department of Employment Services Richard Boone, Account Executive, Appriss Justin Williams, Chief of Benefits, Utah Department of Workforce Services Joshua Hawkins, Supervisor, Benefit Payment Control, Utah Department of Workforce Services Debra Rohlman, Government Sales & Client Relations Business Unit Leader, Equifax Verification Services

Yellowstone/Evergreen STRATEGIES AND TOOLS FOR LOWERING BAM IMPROPER PAYMENT RATES

The national UI Improper Payment Rate as measured by Benefit Accuracy Measurement (BAM) has been in excess of 10 percent for several years. Learn how Indiana, Nebraska, and Oregon have deployed effective strategies for lowering their state’s Improper Payment Rates.

Moderator: Bill Starks, UI Subject Matter Expert, NASWA

Panelists: Josh Richardson, Deputy Commissioner of UI, Indiana Department of Workforce Development Evan Littrell, UI Benefits Administrator, Nebraska Department of Labor David Carpenter, Manager, Benefit Payment Control, Oregon Employment Department

5:00 pm Adjourn Day 1


WEDNESDAY, SEPTEMBER 2, 2015

7:30 am - 3:30 pm Exhibitor ShowcaseRegency Foyer

8:30 am - 10:00 am PLENARY SESSION

Regency A IDENTITY THEFT AND CLAIMANT IDENTIFICATION VERIFICATION

Identity Theft was recently identified as the most significant integrity challenge facing the UI community nationally. Learn how Georgia, New Jersey, and Texas have taken different, but effective approaches to verifying claimant’s identities resulting in significant reductions in fraudulent UI claimant schemes.

Moderator: Bill Starks, UI Integrity Subject Matter Expert, NASWA

Panelists: Ronald L. Marino, Assistant Commissioner of Income Security, New Jersey Department of Labor and Workforce Development Ann Shirra, Chief of UI Integrity, Georgia Department of Labor Bradford Ward, Director, Office of Investigations, Texas Workforce Commission Jerry Ramos, Director, Benefit Payment Control, Texas Workforce Commission Sean Hennessy, Sr. Project Manager, OnPoint Technology John Oulton, Business Development Executive, Lexis Nexis

10:00 am - 10:30 am Break/Opportunity to browse Exhibitor Showcase

10:30 am - 12:00 pm CONCURRENT WORKSHOPS

Regency A SPLUNKING AND MINING DATA FOR FRAUD

State and vendor experts from New Mexico, Wisconsin, and Indiana will share their innovative practices to filter IP addresses, use fingerprint technology and data analysis to identify and prevent UI fraud.

Moderator: Amy Smith, Project Manager, NASWA

Panelists: Nick Lester, Fraud Investigator, New Mexico Department of Workforce Solutions Candace Bridges, IBM Certified Analyst, IBM Analytics John Backer, Client Technical Professional, IBM Analytics Peter Forbes, Data Analyst, Wisconsin Department of Workforce Development Kate Shelby, Associate Deputy Commissioner, Indiana Department of Workforce Development Josh Wakefield, UIM Project Director, KSM Consulting



10:30 am - 12:00 pm CONCURRENT WORKSHOPS

Yellowstone/Evergreen COMMUNICATION TOOLS TO PREVENT IMPROPER PAYMENTS

This workshop is a must see for states looking for innovative communication tools that will help prevent improper payments. Arizona, Colorado, and Louisiana will be discussing tools and practices they have implemented using external and internal communications technology to aid in the prevention of improper payments.

Moderator: Michelle Marshel, Project Manager, NASWA

Panelists: Renita Williams, Chief of UI Support, Louisiana Workforce Commission Paul Toomey, President, Geographic Solutions Amy Perez, Supervisor, Process Improvement Team and Program Manager, Integrity Task Force, Colorado Department of Labor Miryam Valenzuela, UIA Benefits Manager and Interstate Program Coordinator, Arizona Department of Economic Security Lil Salazar, Policy and BTQ Manager, Arizona Department of Economic Security

Concord /Lexington USING SUPPLEMENTAL BUDGET REQUESTS TO ENHANCE INTEGRITY

Are you interested in how UI programs are using Supplemental Budget Requests (SBRs) to fund leading edge technology that improves integrity? Come to this workshop to see examples, and learn how Connecticut, Nebraska, and Michigan are using SBR monies to enhance their UI integrity efforts in an innovative way.

Moderator: Shirley Gresham, Lead Instructional Designer, NASWA

Panelists: Gregg Kallajian, Programs and Services Coordinator, Connecticut Department of Labor Mark Allensworth, UI Program Supervisor, BPCU/Internal Security, Nebraska Department Of Labor Bob Gilbert, Sr. Business Intelligence/Data Warehouse Consultant, Catch Intelligence Clayton Tierney, Director, Office of Technology and Modernization, Michigan Unemployment Insurance Agency

Noon - 1:30 pm Lunch (on your own)



1:30 pm - 3:00 pm BREAKOUT SESSION

A COLLABORATIVE DISCUSSION ON UI INTEGRITY

(Breakouts will group States with similar budgets.)

Lexington/Concord GROUP A

CA, FL, GA, IL, MA, MD, MI, NC, NJ, NY, OH, PA, TX, WA, WI

Moderator: Bill Starks, UI Subject Matter Expert, NASWA

Yellowstone/Evergreen GROUP B

AL, AK, AZ, CT, CO, IA, IN, KY, LA, MN, MO, NV, OR, SC, TN, UT, VA


Bunker Hill GROUP C

AR, DE, DC, HI, ID, KS, ME, MS, MT, ND, NE, NH, NM, OK, PR, RI, SD, VI, VT, WV, WY

Moderator: Maria Noble, UI BPC Subject Matter Expert, NASWA

*State and Federal Attendees only at Breakout Sessions, no vendors please.

3:00 pm - 3:30 pm Break/Opportunity to browse Exhibitor Showcase



3:30 pm - 5:00 pm CLOSING PLENARY SESSION

Regency A DETECTING UI FRAUD: HOW THE OIG AND STATES WORK TOGETHER TO SHARE INFORMATION AND SOLVE CASES

Detecting and prosecuting UI Fraud is a challenging and complex process that requires the coordination of many resources. In this plenary session, we will explore specific examples of how state agencies partner and work with the USDOL’s Inspector General’s office to reduce UI Fraud.

Moderator: Jim Van Erden, Senior Policy Advisor, NASWA

Panelists: Mason Posilkin, Special Agent, USDOL, Office of the Inspector General, Washington Regional Office Dan Devoe, Chief Investigator, Office of Special Investigations, Washington State Employment Security Department Robert Cormier, Assistant Special Agent in Charge, USDOL, Office of the Inspector General, Philadelphia Region Mathew Broadhurst, Special Agent, USDOL, Office of the Inspector General, Miami Resident Office Tom Clendenning, Director of Workforce Services, Florida Department of Economic Opportunity

5:00 pm CLOSING COMMENTS - ADJOURN SYMPOSIUM Regency A


Speaker Bios

David Mader, Controller and Acting Deputy Director for the Office of Management and Budget, was confirmed by the United States Senate on July 17, 2014. He previously served as Senior Vice President for Strategy and Organization at Booz Allen Hamilton, a position held since 2007. From 2004 and 2007, he was a Principal at Booz Allen Hamilton focusing on strategy and organization. From 2003 to 2004, Mr. Mader was the Managing Director of the Public Sector practice of Sirota Survey Intelligence. Before joining Sirota Survey Intelligence, Mr. Mader held various senior executive positions at the Internal Revenue Service from 1971 to 2003, including Acting Deputy Commissioner, Acting Deputy Commissioner for Modernization and CIO, Assistant Deputy Commissioner, and Chief for Management and Finance. Mr. Mader received a B.S. from Mount St. Mary’s University. He is the recipient of both the Distinguished and Meritorious Presidential Rank Awards, the Treasury Secretary’s Honor Award and is a Fellow in the National Academy of Public Administration.

Gay Gilbert, Administrator, USDOL, Office of Unemployment Insurance, joined the U.S. Department of Labor, Employment and Training Administration (ETA) in November 2000 and currently serves as the Administrator of the Office of Unemployment Insurance overseeing the nation’s federal-state Unemployment Insurance program.

Previously, Gay served as the Administrator for the Office of Workforce Investment in ETA providing federal oversight and leadership for America’s workforce investment system, including employment and training programs under the Workforce Investment Act and direction and support for the nation’s locally driven one-stop delivery system. She also served as the Director for ETA’s Business Relations Group and headed the Employment Service.

Prior to joining the U.S Department of Labor, Gay was a senior official for the State of Ohio overseeing workforce programs and unemployment insurance

for over ten years. Gay also served as Assistant City Attorney for the City of Columbus, Ohio, and eight years with the West Virginia Department of Human Services.

Gay has the following degrees, Bachelor of Arts, Michigan State University, Master of Social Work, West Virginia University and a Juris Doctor, Ohio State University.

Scott B. Sanders, Executive Director, National Association of State Workforce Agencies, joined NASWA in October 2014. He previously served as Commissioner of the Indiana Department of Workforce Development (DWD) since May 2012 and was a member of the cabinet of Governor Michael Pence and Governor Mitchell Daniels. DWD managed and implemented training and employment programs for Hoosiers, collaborated on regional economic growth initiatives for Indiana, coordinated the adult education system, and oversaw the unemployment insurance system.

Prior to his appointment as Commissioner, Scott served as the Deputy Commissioner of Systems Information and Analysis from July 2010 to April 2012, and was the agency’s Chief Financial Officer from November 2006 to July 2010. He also served as the Chief Financial Officer for the Bureau of Motor Vehicles from May 2005 to November 2006.

Scott has many years of financial management experience prior to his role at DWD. Before joining state government, he was with First Commonwealth, Inc., a managed health care company, based in Chicago, IL. There he served as President from 2002-2004 and as Chief Financial Officer from 1995-2002. Following the purchase of First Commonwealth, Inc. by Guardian Life Insurance Company of America, Scott continued as Second Vice President.

Scott earned his bachelor’s degree from Miami University and his master’s in business administration from Northwestern University’s J.L. Kellogg Graduate


School of Management. Scott resides in Washington D.C. as well as in Indianapolis, Indiana with his wife, who is an instructional coach for the Metropolitan School District of Pike Township. His son is a graduate of the United States Naval Academy, an officer in the U.S. Navy and is forward deployed in the Middle East; his oldest daughter is a graduate of Butler University and is a 7th grade math teacher; and his youngest daughter attends Ohio University in Athens, Ohio working to become a certified child life specialist.

Randy Gillespie, Project Director, NASWA, UI Integrity Center of Excellence, comes to NASWA with a solid background in unemployment insurance operations, IT systems and financing. Prior to his current role, Randy served as Deputy Commissioner and Chief Financial Officer for the Indiana Department of Workforce Development where he oversaw the financial aspects of workforce development and unemployment insurance, including administrative funding, supplemental budget requests and Indiana’s unemployment insurance trust fund. Randy also oversaw the implementation of Indiana’s modernized UI IT system and was responsible for the tracking and reporting of performance metrics in the UI operations area. Prior to his roles in state government, Randy worked as a construction Project Manager in Las Vegas, NV.

Randy holds an undergraduate degree in Business Management from University of Nevada, Las Vegas and a Dual Master’s Degree in Public Financial Administration and Public Policy Analysis from Indiana University (SPEA). Randy is a native of Henderson, NV. He currently resides in Zionsville, IN, with his wife and 3 children.

Jim Van Erden, PHD, Senior Policy Advisor, NASWA, is an economist and national expert on workforce and economic issues with a diverse background in both the public and private sector arenas. He has broad-based management and organizational leadership skills in the Government, NGO, association,

Speaker Bios

and for profit consulting environment. Jim joined NASWA in 2011 as a Senior Policy Advisor. He provides policy and programmatic analysis and advice on the Unemployment Insurance program and on a variety of Workforce System issues. He also directs research and development projects on UI and workforce programs, including the UI Integrity Center.

Prior to joining NASWA, Jim was Senior Vice President, Federal Human Services for the Lewin Group, Vice President, Civilian Services for DTI Associates, a KRATOS Company, Vice President, Membership and Enterprise Development, Goodwill Industries International, Inc. and Senior Vice President, Workforce Development for the National Alliance of Business. He also served in various positions at the USDOL including Administrator of the Office of Work-based Learning, Director of the Bureau of Apprenticeship and Training, and Chief Actuary of the Unemployment Insurance Service

James Konicki, Director of Unemployment Insurance (UI) Integrity and Quality Control, New York State Department of Labor, has been with the Department since 1991. In his role he manages and coordinates the integrity, quality control, confidentiality, as well as reporting and analysis functions related to UI operations. He is responsible for the intergovernmental relationships with a focus on improving and enhancing UI capabilities. Mr. Konicki oversees the National UI Integrity Center of Excellence for New York and is a member of the Federal-State Oversight Committee for the Internal Revenue Service’s Questionable Employment Tax Practices program. Prior to assuming his current role he served in various compliance, project, and managerial positions and oversaw the work of New York’s Joint Enforcement Task Force on Employee Misclassification. Mr. Konicki held financial management and accounting positions in private industry and the not-for-profit sector prior to joining the Department. Mr. Konicki holds a Bachelor of Science Degree in Accounting from Canisius College. He has served on the Board of numerous not-for-profit and charitable institutions.


Speaker Bios

Celina Bussey, Cabinet Secretary of the New Mexico Department of Workforce Solutions, was reconfirmed earlier this year by the New Mexico State Senate after being appointed by Governor Susana Martinez in January 2011. Prior to her appointment as Cabinet Secretary, Ms. Bussey served as the Executive Director for the Northern New Mexico Independent Electrical Contractors, Inc. (IEC). She was also the State Director of Apprenticeship with the then New Mexico Department of Labor. Born and raised in Albuquerque, Ms. Bussey received a bachelor of arts in political science and communications from the University of New Mexico. The Secretary’s vision includes the Department of Workforce Solutions as a leader in and a facilitator of a competitive workforce for the benefit of all New Mexicans.

Ben Bakas, Bureau Chief of Benefit Operations, Florida Department of Economic Opportunity, Reemployment Assistance Program, graduated from Wingate University in 2001 and began his career at DEO in 2008 as a supervisor for the Customer Support Unit. He was actively involved in the implementation of Florida’s Connect modernization project. Mr. Bakas currently manages the FIRRE Unit along with Benefit Operations, Benefit Payment Control, and Program Development and Support.

John Sacco, Application Development Manager for Florida’s Department of Economic Opportunity, graduated from Florida State University in 2007 and began his career at DEO in 2009 as a claims and benefits analyst. He played a key role in implementing the original FIRRE program in 2013 while working as a subject matter expert on Florida’s Connect modernization project.

Raymond Wedgeworth, Director of the Data, Analytics and Systems Group in the Center for Program Integrity, Center for Medicare and Medicaid Services, has over 15 years of experience in both the private and public sectors in health care

research, finance, and health information systems. As a result, he has had the opportunity to lead many ambitious efforts to advance the performance of healthcare programs and systems. Throughout the course of his career, Mr. Wedgeworth has developed several comprehensive research techniques, tracking systems and databases, to ensure the integrity of health care systems. Over the past year, Mr. Wedgeworth oversaw the continued development and implementation of several systems and predictive analytics techniques related to the detection and prevention of fraud, waste, and abuse. His group serves as the focal point for analytics and systems associated with fraud, waste and abuse.

Ronald L. Marino, Assistant Commissioner of Income Security, New Jersey Department of Labor and Workforce Development, oversees the operations of five divisions: Unemployment Insurance, Fraud Prevention and Risk Management, Employer Accounts, Temporary Disability Insurance and Disability Determination Services. He has been involved with all facets of Unemployment Insurance for over 40 years, serving in a senior management capacity in various Unemployment and Disability programs for the past 18 years. Ron has extensive knowledge and experience in both claimant and employer related operations. Ron is a member of the Steering Committee, and the UI Integrity Advisory Council.

Bradford E. Ward, Director of Office of Investigations, Texas Workforce Commission, where his responsibilities include Benefit Payment Control Investigations, Labor Law Investigations, Collections and Civil Actions, and the Special Investigations Departments. In June 2015, the National Foundation for Unemployment Compensation and Workers Compensation (UWC) presented Brad a 2015 UI Integrity Award. Prior to joining TWC, Brad served for 30 years in the U.S. Air Force, retiring as a colonel in May 2008. Brad is a member of the UI Integrity Advisory Council.


Speaker Bios

Jerry Ramos, Director of Benefit Payment Control Investigations, Texas Workforce Commission, oversees the UI Benefit Payment Control Investigations department. Jerry has been with the Commission for 27 years; 22 of those years with the Labor Law Department and five with the UI Program.

Ann Shirra, Chief of UI Integrity with the Georgia Department of Labor, has more than 25 years of workforce development leadership in policy, evaluation, and employment services. She now heads up an investigative team to combat UI fraud and identity theft. Ann has been recognized with an Outstanding Customer Service award from the Georgia Department of Labor, and her teams have been honored by the Governor for exceptional customer service and teamwork. At the national level, Ann has served on the NASWA Executive Committee and now is a member of the UI Integrity Advisory Council.

Mason Posilkin, Special Agent USDOL Office of the Inspector General, Washington Regional Office, has served in this position since 2011. His duties include investigating crimes against state unemployment insurance (UI) programs in Virginia, Maryland and Washington, DC. Mason served as the lead and associate case agent on several multi-victim fictitious employer UI schemes. These cases resulted in several years of incarceration for the case subjects and millions dollars in restitution to the state UI programs. During the investigations Mason and co-case agents conducted subject interviews, analyzed IP addresses of UI claims and served search warrants to gather evidence. Most recently, he served as the lead investigator on UI fraud case in which a convicted felon on probation created several fictitious employers to file claims against. As a result of this investigation the case subject was sentenced to 46 months incarceration. Mason also works with state UI officials to proactively identify fraud. He is a lifelong Washingtonian and holds a bachelor’s and master’s degree from the University of Maryland at College Park.

Dan Devoe, Chief Investigator, Office of Special Investigations, Washington State Employment Security Department, received his undergraduate degree from the Evergreen State College in Olympia, WA, where he studied justice administration. Dan received his Master’s in Organizational Leadership from Chapman University in 1999. After serving 26 years as a sworn officer of the Washington State Patrol and retiring as a lieutenant in 2004, Dan joined the Washington State Department of Licensing as Administrator in the Motor Vehicle Dealer & Manufacturer Services division. He then joined the Employment Security Department in 2013. In his spare time Dan enjoys family, and being consumed by his status as an amateur landlord. When it all gets to be too much, he seeks rejuvenation via “wind therapy” on his motorcycle.

Robert Cormier, Assistant Special Agent in Charge, USDOL Office of the Inspector General, Philadelphia Region, is a native of suburban Philadelphia, has worked for the USDOL, Office of the Inspector General for over 11 years the last five of which as the Assistant Special Agent in Charge for the Philadelphia Regional Office. Prior to coming to the DOL-OIG, Robert worked as a Senior Border Patrol Agent assigned to the US Border Patrol’s Special Operations Team known as BORTAC for 9 years. Robert earned his BA from Drexel University, is a graduate of the Federal Law Enforcement Training Center’s Criminal Investigator Training Program, and was the Honor Grad from the US Border Patrol Academy. Among his supervisor duties with DOL-OIG, Robert serves as the Regional Firearms and Defensive Tactics Coordinator for the Philadelphia Region. Over the last 11 years, Robert has developed a strong working relationship with the State of Pennsylvania’s Department of Labor & Industry and the State of Delaware’s Department of Labor to address and combat UI fraud. Robert is fluent in Spanish and moonlights as a high school football coach on his free time.


Speaker Bios

Mathew Broadhurst, Special Agent, USDOL Office of the Inspector General, Miami Resident Office, was born and raised in South Florida, Mathew began his career with the USDOL, Office of the Inspector General as a student intern and has since held the position of Special Agent for over five years. Mathew has been instrumental in highlighting both internal and external controls needed to protect the integrity of the unemployment compensation program. Mathew has developed effective relationships with state unemployment agencies, law enforcement counterparts and the U.S. Attorney’s Office leading to high profile unemployment insurance identity theft investigations. Mathew’s successful efforts have stopped the potential loss to the unemployment trust fund in multiple states totaling over $10 million. Mathew graduated summa cum laude from Florida Atlantic University where he earned a Bachelor of Arts degree in criminal justice. Mathew was recognized as the Honor Graduate of the Federal Law Enforcement Training Center’s Criminal Investigator Training Program and Inspector General’s Investigative Training Program.

Tom Clendenning, Director of Workforce Services, Florida Department of Economic Opportunity, has served in this role since the inception in 2011. Tom is responsible for all Workforce Programs, Unemployment Insurance (UI), and Labor Market Statistics. Prior to this assignment, he served as the Assistant Agency Head of the Florida Agency for Workforce Innovation. In addition, he was the Florida UI Director for over ten years and also served as the Assistant Director of Jobs and Benefits for the Florida Department of Labor and Employment Security. Having started at the local level in the mid-seventies as an Employment Interviewer, Tom has worked in or managed every workforce program including early learning and welfare reform programs. He has been actively involved in UI fraud prevention in both his present and past assignments for many years.


UI Integrity Center of Excellence

naswa.org/integrity

UI IntegrityCenter of Excellence Partnerships

NASWA – UI Integrity Center of Excellence Staff Jim Van Erden - Sr. Policy Advisor [email protected] | (202)434-8027

Randy Gillespie - Project Director [email protected] | (317)748-8779

James Cotter - Project Manager - Data Hub [email protected] | (703)587-8353 Michelle Marshel - Project Manager - State Engagement [email protected] | (317)431-6694

Sara Hall Phillips - Project Manager - Digital Library [email protected] | (202)774-0030

Amy Smith - Project Manager - Training Academy [email protected] | (360)701-2029

Brian Langley - UI SME [email protected] | (208)258-0714

Maria Noble - UI BPC SME, State Liaison Reg. 2 and 5 [email protected] | (443)803-7064

Christine Paquette - UI SME, State Liaison Reg. 1 and 3 [email protected] | (860)933-5488

Bill Starks - UI SME, State Liaison Reg. 4 and 6 [email protected] | (801)556-2942

Shirley Gresham - Lead Instructional Designer [email protected] | (858)245-7073

contacts

NYSDOL – UI Integrity Center of Excellence Staff James Konicki - Director UI Integrity & Quality [email protected] | (518)457-5713 Princella Learry - Project Director [email protected] | (518)485-6316

Esterina Adams - Training Program Coordinator [email protected] | (518)485-6314

Frank Bezak - Business Analyst, Pilot Projects [email protected] | (518)485-1359

Marian Light - DAPM Project Coordinator [email protected] | (518)485-6323

Jon Rickert - Portal Project Coordinator [email protected] | (518)485-6321

Integrity Advisory Council Steerin

g Comm

ittee

United Sta

tes Department of Labor

NASWA

Learn Morenaswa.org/integrity

http://ui.workforce3one.org/member/login

Improving Unemployment Insurance Integrity Together

USDOL Integrity Center ContactBrad Wiggins - UI Integrity Project [email protected] | (202)693-3742

NYSDOL


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5/28/2015

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Printed: 4/28/2015 3:07pm

#1 – LEXISNEXIS

#2 – FIRST DATA GOVERNMENT SOUTIONS, LP

#3 – PONDERA SOLUTIONS

#4 – BLUE WOLF GROUP

#5 – PIONEEER CREDIT, A NAVIENT COMPANY

#6 – CATCH INTELLIGENCE

#7 – SAGITEC

#8 – SPLUNK, INC.

#9 – FAST ENTERPRISES

#10 – APPRISS, INC.

#11 – ON POINT TECHNOLOGY

#12 - ACCENTURE

#13 – UI INTEGRITY CENTER OF EXCELLENCE

#14 – EQUIFAX

#15 – ACL

#17 – GEOGRAPHIC SOLUTIONS

#18 – DELOITTE


Exhibitor Directory

Accenture – #12 Charlie Terrell, Workforce Development Consultant 600 Glebe Rd, Arlington, VA 22203 (703) 947-2000 [email protected]

ACL – #15 Scott Robinson, Account Executive - Public Sector 1550 Alberni Street, Vancouver, British Columbia V6G1A5 (604) 692-1381 [email protected]

Appriss, Inc. – #10 Richard Boone, Account Executive 10401 Linn Station Rd, Suite 200, Louisville, KY 40223 (502) 648-2789 [email protected]

Bluewolf Group – #4 Dan Osborne, Public Sector Practice Director 11 East 26th Street, New York, NY 10010 (717) 371-8744 [email protected]

CATCH Intelligence – #6 Hollie Gordon, Marketing & Events Coordinator 10868 West Dodge Road, Omaha NE 68154 (402) 715-5800 Ext. 15 [email protected]

Deloitte Consulting, LLP – #18 Scott Malm. Principal | State Government 50 S 6th St. Ste. 2800, Minneapolis, MN 55402 (651) 246-5075 [email protected]

Equifax Workforce Solutions – #14 Mark Delanty, Regional Sales Manager – Government Services 11432 Lackland Rd., St. Louis, MO 63146 (314) 214-7034 [email protected]

Fast Enterprises, LLC – #9 James G. Harrison, Partner 7229 S. Alton Way • Centennial, CO 80112 (877)275-3278 [email protected]

First Data Government Solutions, LP – #2 Dan McCurdy, Account Executive 5565 Glenridge Connector, NE, #2000, Atlanta, GA 30342 (717) 576-7200 [email protected]

Geographic Solutions, Inc. – #17 Paul Toomey, President 1001 Omaha Circle, Palm Harbor, FL 34683 (727) 786-7955 [email protected]

LexisNexis® Risk Solutions – #1 Charlene Williams, Marketing Manager 1150 18th Street NW, Suite 600, Washington, DC 20036 (202) 857-9115 [email protected]

On Point Technology, LLC – #11 F. Thomas Luparello, President 1515 W. 22nd Street, Suite 900, Oak Brook, IL 60523 (630) 522-7904 [email protected]

Pioneer Credit Recovery, a Navient Company – #5 Gary L. Greenhalgh, PhD 102 Independence St., Locust Grove, VA 22508. (540) 412-9022 [email protected]

Pondera Solutions – #3 Jon Coss, CEO 11290 Pyrites Way, Suite 100, Gold River, CA 95670 (916) 792-0205 [email protected]

Sagitec – #7 Chris Peretto, Director of Business Development 422 County D East, Little Canada, MN 55117 (248) 982-2050 [email protected]

Splunk, Inc. – #8 Bethann Pepoli, Business Development Manager 255 Brannan Street, San Francisco, CA 94103 (617) 293-8885 [email protected]


Recognition & ThanksThe UI Integrity Center of Excellence would like to recognize and thank all members of the Steering Committee,

Integrity Advisory Council and Subcommittee members for their service!

Steering Committee

Integrity Advisory Council

Bill Beckham, SC Carl Boorn, NYJeff Fitzgerald, COMickey Ford, OH Neil Gorrell, WA Ronald L. Marino, NJ

Harold J. Wirths, NJ – ChairMichelle Beebe, UT – Vice Chair

Ornetta Craig, MD Kaneetha Crisler, KSDaryle Dudzinski, CTJeff Fitzgerald, CONeil Gorrell, WADean Izzo, FLEvan Littrell, NERonald L. Marino, NJ

Marco Morales, ILJosh Richardson, INAnn Shirra, GAKate Shelby, INCheryl Stanton, SCTrina Taylor, ILBradford Ward, TX

Symposium Subcommittee

Engagement Subcommittee

Training Academy Subcommittee

Neil Gorrell, WAJoy Adams, WAEvan Littrell, NEJeff Fitzgerald, COOrnetta Craig, MDKaneetha Crisler, KSJoshua Hawkins, UT

Michelle Beebe, UT Daryle Dudzinski, CT Dean Izzo, FL Ronald L. Marino, NJ Jerry Ramos, TX Bradford Ward, TX

Joy Adams, WAJustin Brissette, ILOrnetta Craig, MDDaryle Dudzinski, CTTaylee Foulger, UTPatricia Fusilier, TXDiana Harris, TXSean Headden, UTEvan Littrell, NEMaria Mejias, TXMarco Morales, ILOctavia Romans, GA

Data Hub Subcommittee

Investment Funding Subcommittee

Digital Library Subcommittee

Shu-Ching Chen, TXKaneetha Crisler, KSDean Izzo, FLTom Jenkins, INAllison Leeuw, IN Jerry Ramos, TXCheryl Stanton, SCKaren Tao, UTBradford Ward, TX

Michelle Beebe, UTJeff Fitzgerald, COCheryl Stanton, SC

Jennifer Chappell, INTroy Evans, UTDee Anna Hassanpour, ORGeorge Mante, WABen Peirce, WIMichele Sutton-Riggs, CAKaren Tao, UT


Area Restaurants

A. Art and Soul Restaurant Liaison Hotel: 415 New Jersey Ave NW B. West Wing Café: 300 New Jersey Ave NW (down the street from the Liaison Hotel), *sandwiches/soup/salads C. Corner Bakery: 500 North Capitol St NW, *sandwiches/soup/saladsD. Union Station: 40 Massachusetts Ave NE, *variety of restaurants – see page 23 of program for map/directoryE. Food Trucks: Near the southeast corner of N Capitol and Massachusetts Ave NW, outside of Suntrust Bank, *have a variety of different international cuisines representedF. Johnny’s Half Shell: 400 N Capitol St NW, *Also has carry outG. The Dubliner: 4 F St NW N Capitol St, *Irish pub located inside the Phoenix Park Hotel

**Starbucks – 500 New Jersey Ave NW, Unit 2 **Billy Goat Tavern – 500 New Jersey Ave NW, *Also serves breakfast 7:30 – 11:00 am


Union Station Map

ACCESSORIES 237 Accessorize 317 Bijoux Bellagio 312 Claire’s 309 Cupid’s Craft 231 Swatch

BATH AND BODY 233 The Art of Shaving 224 The Body Shop 222 L’Occitane en Provence

BOOKS/GAMES/MEDIA

313 Fantom Comics 229 FYE 215 Hudson News (Amtrak Concourse)

131 Hudson News (Metro)

EAST HALL GALLERY OF SHOPS & KIOSKS

247 Appalachian Spring 250 Aurea 250 Bouvier Collection 246 Lost City Art

251 U.S. Mint

FOOD-RESTAURANTS 248 B. Smith’s 255 Center Café 314 East Street Café 315 Pizzeria Uno 249 Thunder Grill

FOOD-CASUAL 113 Acropolis 118 Aditi Indian Kitchen 219 Au Bon Pain 217/122 Auntie Anne’s Pretzels 125 Bananas Smoothies 216 Ben & Jerry’s 103 Bojangles

106 Burger King

PRIVATE EVENTS AT UNION STATION

245 Columbus Club / SpecialEvents at Union Station

D I R E C T O R Y

Mezzanine Level

121

120 119 118

Lower Level

Street Level

MEN’S FASHION 304 Andrew’s Ties 233 The Art of Shaving 310 Express

302 Jos. A. Bank 235 Johnston & Murphy

WOMEN’S FASHION 237 Accessorize 300 Ann Taylor 305 Chico’s 310 Express

307 Heydari

319 Lucy 230 New York New York 227 Victoria’s Secret

SPECIALTY AND GIFTS

241 Alamo Flags 209 America!

311 Destination Clothing Co. 318 EZ Travel Solutions 236 Fire & Ice 242 Godiva Chocolatier

220 Kashmir

316 My Eye Dr. 223 Neuhaus Chocolatier 213 Papyrus

232 President Cigars 208 Smithsonian 225 Swarovski 124 Union Wine & Liquor

SHOES 308 Aerosoles 228 Comfort One Shoes 235 Johnston & Murphy 234 Nine West

SERVICES/ TOURISM/

TRANSPORTATION 211A Amtrak Lost & Found

Amtrak Police

226 Amtrak Ticket Counter

Gate A Tiburon Lockers

Bike & Roll Buses:

Bolt Bus Circulator Bus DC2NY Bus Gray Line / Gold Line Tours Greyhound / Peter Pan Megabus Washington Deluxe Bus 303 Car Rentals:

Alamo / National Avis / Budget

Hertz 221 Citibank 128 Cobbler’s Bench Shoe Repair

254 DC DUCKS 129 Fast-Fix Jewelry/Watch Repair

Kaiser Permanente EntranceGate A

MARC Trains 316 My Eye Dr. 254 Old Town Trolley Tours 253/243 Open Top Sightseeing 130 Premier Bank

204 Traveler’s Aid 303 Travelex Currency Exchange 205 Union Station Shoe Shine 124 Union Wine & Liquor 127 U.S. Post Office 212 Verizon Wireless

Gate A VRE & MARC Trains Zip Car

200 H&M

200 H&M

207 Polaroid Fotobar

To: H Street NE

Union Station Parking Garage

233A DC Lottery

107 Kelly’s Cajun Grill

120 China Kitchen 238 Chipotle 240 Chop’t

237A Le Pain Quotidien

218 Crumbs Bake Shop 126 Dangerously Delicious Pies 210 Einstein Bros. Bagels 110 Flamers Burgers & Chicken 114 The Great Steak & Potato Co. 112 Häagen-Dazs 211 Jamba Juice 123 Johnny Rockets 121 Kabuki Sushi

117 King BBQ 102 Larry’s Cookies

206 McDonald’s 101 Nothing But Donuts 100 Paradise Smoothies 239 Potbelly Sandwich Shop 201 Prêt A Manger 257 Roti Mediterranean 105 Sakura Japan 203 Sbarro 214 Starbucks

111 Subway

104 Taco Bell 116 Vittorio’s Gelato Bar 115 Vittorio’s Pizzeria 258 Yo! Sushi

119 Sunrise Carribean Cuisine

258 257 256

108 Crepe Lena

113 114

115

116

117

124 123 122

126 125

131

130

129

127

128

256 Starbucks

300 301 302

BUS

BUS

BUS

233A

301 Francesca’s

109 Bold Bites

Amtrak Red Cap ServiceRED

RED

KEY

Massachusetts Avenue NE

214 213 211A

212218 217 216 215

219

220 221 222 223 224 225 226

237A

237 236 235 234 233

232

231 230 229228

227

306 Lost City Boutique

305 306 307 308 309

310

314 313 312 311

Pizzeria Uno 315

319 318 317 316

304


Metro Map

Hotel Map - NASWA UI Integrity Center Sheets... · Bill Beckham, Assistant Executive Director,...

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Transcript of Hotel Map - NASWA UI Integrity Center Sheets... · Bill Beckham, Assistant Executive Director,...