Hotel Management Seminar at the Houston Marriott South ...

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Hospitality “Newsletteris a publication of HI’s Marketing Department. To comment or provide articles for this publication please contact the Marketing Department at 800-247-4677 2nd Quarter 2017 Hotel Management Seminar at the Hotel Management Seminar at the Hotel Management Seminar at the Houston Marriott South Hotel, TX Houston Marriott South Hotel, TX Houston Marriott South Hotel, TX The Texas Seminar Theme was ‘What you Believe, You Can Achieve.’ This is a quick round up of what you missed last May, if you didn’t join us for a very informative Seminar. It was a full day starting with a Welcome from Jim Bloodworth, President, straight after Breakfast. Special Guest Speaker Dina Patel shared some personal thoughts about AAHOA and her hotel experiences. Chris Guimbellot dived straight into Trip Advisor and shared current best practice on how to use TripAdvisor and get better reviews. A Pop Quiz, in the morning, with prizes provided by Supply Works, Sherwin Williams, Persona and Showtime. Ron Lohnes reminded everyone about checking your hotel for Safety and Security issues. Each Franchisee received an up to date list of specific ways and suggestions, personalized to their hotel, to improve their online presence, boost reservations and repeat business and increase revenue. Booking.com and Expedia also joined us to share detailed information about improving reservation rates and made themselves availa- ble for further questions, answers and infor- mation. Sabre Hospitality Solutions finished the day with a presentation giving plenty of oppor- tunity for discussion and questions about how the recent Reservation System changeover can help increase reservations. There were also Giveaways and Prizes from Vendors, plus the Draw for the iPad Air 2…..won this time by Galveston,TX! Inside This Issue Hotel Management Seminar in Houston, TX Who’s Joining the Party? Reviews, Reviews, Reviews and two $50 Gas Cards What’s New, What’s Next Attendance and Fees are required for Conventions and Seminars Invoices will be arriving in August Start Planning now to Attend because it is Guaranteed to be Worth your Time! Our Next Event will be our Convention 2018

Transcript of Hotel Management Seminar at the Houston Marriott South ...

Page 1: Hotel Management Seminar at the Houston Marriott South ...

Hospitality “Newsletter” is a publication of

HI’s Marketing Department. To comment or provide

articles for this publication please contact the

Marketing Department at 800-247-4677

2nd Quarter 2017

Hotel Management Seminar at the Hotel Management Seminar at the Hotel Management Seminar at the

Houston Marriott South Hotel, TXHouston Marriott South Hotel, TXHouston Marriott South Hotel, TX

The Texas Seminar Theme was

‘What you Believe, You Can Achieve.’

This is a quick round up of what you

missed last May, if you didn’t join us for

a very informative

Seminar. It was a full day

starting with a Welcome

from Jim Bloodworth,

President, straight after

Breakfast.

Special Guest Speaker Dina Patel shared

some personal thoughts about AAHOA and her

hotel experiences.

Chris Guimbellot dived straight into Trip

Advisor and shared current best practice on

how to use TripAdvisor and get better reviews.

A Pop Quiz, in the morning, with prizes

provided by Supply Works, Sherwin Williams,

Persona and Showtime.

Ron Lohnes reminded everyone about

checking your hotel for Safety and Security

issues.

Each Franchisee received an up to date list

of specific ways and suggestions, personalized

to their hotel, to improve their online presence,

boost reservations and repeat business

and increase revenue.

Booking.com and Expedia also joined us

to share detailed information about improving

reservation rates and made themselves availa-

ble for further questions, answers and infor-

mation.

Sabre Hospitality Solutions finished the

day with a presentation giving plenty of oppor-

tunity for discussion and questions about how

the recent Reservation System changeover can

help increase reservations.

There were also Giveaways and Prizes

from Vendors, plus the Draw for the iPad

Air 2…..won this time by Galveston,TX!

Inside This Issue

Hotel Management Seminar

in Houston, TX

Who’s Joining the Party?

Reviews, Reviews, Reviews

and two $50 Gas Cards

What’s New, What’s Next

Attendance and Fees are required for Conventions and Seminars

Invoices will be arriving in August

Start Planning now to Attend

because it is

Guaranteed to be Worth your Time!

Our Next Event will be our

Convention 2018

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Bay City TX

Welcome to those who joined us

and those who are joining….

Humble,TX (W & E)

Tomball TX

Weatherford TX

N Fry Rd Houston TX

Tomball Pkwy HoustonTX

Sam Houston Pwy Houston TX

Norwalk CT

Salina KS

N Falls NY

Decatur GA

Texarkana AR

Huntington NY

There is no limit to the number of times you can participate in this referral program… There is no limit to the number of times you can participate in this referral program…

make make 5 5 referrals and if they all come online….. you could receive referrals and if they all come online….. you could receive $5000$5000

Franchisee Referral ProgramFranchisee Referral Program

Know someone who is thinking about Know someone who is thinking about

Franchising their Hotel?Franchising their Hotel?

Call 800Call 800--892892--8405 with their details 8405 with their details

and once they are online you can claim and once they are online you can claim

your $1000your $1000

Hot Springs AR

Locust Grove GA

Pulaski NY

Carney’s Point NJ

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Are You Responding to your Online Reviews?Are You Responding to your Online Reviews?

When was the last time you read them?When was the last time you read them? Here’s a Brief Guide to finding your Online ReviewsHere’s a Brief Guide to finding your Online Reviews

Contact the Marketing Department for help with Claiming Listings or Responding to Reviews - 800.247.4677

Is one of these Trip Advisor Reviews about your Hotel?

There is a $50 Gas card waiting for the hotel that correctly

identifies their review Email [email protected]

to claim a gift card

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What About The Inserts? WHAT’S

NEW

WHAT’S

NEXT

Got WiFi at your Hotel? Then you need to see how 3,000 Hoteliers are benefitting from using Conciergo to elevate their guests’ experience

And… it’s FREE to you and your guests!

For more information about how it works call (619) 722-7117 or email:[email protected]

The Vendor Guide is being updated and re-named The Marketplace

All Vendor details and offers are currently being finalized and the new Guide will be available online in the next few weeks. A sample page for ordering Required Items is enclosed with this

Newsletter. Required Items are supplied Free of Charge and must be displayed as follows:

I n n c e n t i v e

C a r d L e a f l e t s

These are application Forms

and must be displayed at the

Front Desk in the supplied

leaflet holder

B o o k R o o m s N o w

L o b b y D e s k B o a r d

Free Standing Noticeboard for

display at the Front Desk

B o o k R o o m s N o w

T e n t C a r d

Tent Card—one per guest room

S a f e t y & S e c u r i t y

T e n t C a r d

Tent Card—one per guest room

Items not displayed = points lost on your QA Inspection