Hotel Careers

By: Tamarre

Concierge

The concierge is a hotel staff member who

Helps guests make arrangements for transportation

Makes restaurant and event reservations

Advises guests about activities in the area

Reports to the general manager.

Interesting information

Usually speaks more than one language and is familiar with the area

Educational/salary

Hotel concierge must complete a certificate program for 2 years. Courses include:

Hospitality marketing Resort development Beverage management Hotel operations management

GED or High School diploma

Salary for a concierge ranges from 20,268-51,000 depending on experience

Night shift Clerk

The night shift clerk works in the front office and reports to the general manager. The night shift clerk is responsible for:Selling roomsMaintaining accountsProviding guests services Checking people in

Interesting Information:The front desk clerk must be quick ,organized and friendly.

They also must be familiar with technology to store guest information and be able to help guests with special request.

Educational/Salary

Someone who works at the front desk must have:

a bachelor's degree or associates in hotel or hospitality

management, business or a related field. Experience in the field

They can make $46,300 depending on their degree and experience

Summary

Both Concierge and Night shift clerk are good jobs but you have to be customer friendly. Both jobs require working with people and answering their questions in a friendly manner.