Hosted Service Providers Win with Polycom. 210/16/2015 Agenda What do hosted customers want and...
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Transcript of Hosted Service Providers Win with Polycom. 210/16/2015 Agenda What do hosted customers want and...
Hosted Service Providers Win with Polycom
204/21/23
Agenda
What do hosted customers want and need?
Why are endpoints critical for success?
What makes a winning endpoint partner?
Why is Polycom the best endpoint partner?
Win with Polycom!
304/21/23
What Do Hosted Customers Want and Need?
Robust business communication capabilities
A SMB price tag with low upfront capital outlay
Trusted advice on selecting the right VoIP solution
Solutions that are easy to deploy, manage and support
Enhanced productivity and increased speed of business
404/21/23
Why Are Endpoints Critical For Success?
Primary customer interface Define the users capabilities and experience Influence perceived service value Drive customer satisfaction
Showcase service differentiation Highlight additional capabilities
(e.g. applications)
Determine configuration, service and support requirementsSignificantly influence total cost of ownershipProvide opportunities for future enhancement
504/21/23
What Makes A Winning Endpoint Partner?
Independent supplierRecognized for innovation, quality and reliabilityCustomer oriented product line Solutions for diverse communication environments and modes Advanced technologies for differentiated capabilities Seamless and deep integration with your call control platform Scalable for future capabilities Easy to configure, deploy, manage and upgrade
Strong technical and sales supportMultiple co-marketing opportunitiesWorks with service providers to define and build solutions that meet customer needs
604/21/23
Why is Polycom The Best Hosted Endpoint Partner?
Polycom does not compete with its partners
The Polycom brand adds tremendous value
Polycom products enable superior VoIP solutions
Polycom endpoints enable differentiated services
Polycom solutions are easy to manage, control costs and scale for the future
Polycom delivers strong support and marketing programs
704/21/23
Polycom Does Not Compete With Its Partners
An independent endpoint supplier
Doesn’t manufacture IP PBXs
Call control platform agnostic
Committed to open standards
Sells 100% indirect through channel
“Polycom is not an IP PBX manufacturer, thus doesn’t compete against my business model for my customers. I can completely trust Polycom to be my leading endpoint platform.”
Chris Jones, CEO, Intuitive Voice Technologies
804/21/23
The Polycom Brand Adds Value
Source: Profitability from Customer Affinity Survey, CMO Counsel, 2007
Polycom brand is highly regarded
Number one market leader
Award winning products
904/21/23
Products Enable Superior VoIP Solutions
Broad product portfolio for SBM needs Desktop, conference and wireless phones Applications
Industry leading innovations Polycom HD Voice Patented Acoustic Clarity Technology II
Rich choices and deep integration with certified call control platforms
1004/21/23
Products Enable Superior VoIP Solutions
Carpeted OfficeConference Room
IP Network
Local Mobility
<Insert Your SP’s Logo Here>
Open SIP
Applications
Remote Mobility
Service ProviderSoftswitch Partners One-Stop Shop
1104/21/23
Products Enable Superior VoIP Solutions
SoundPoint IP 430Value
• Cubicle
• Call center
SoundPoint IP 501Mainstream• Office
• Cubicle
• SOHO
Economy
• Common areas
• Warehouse
• Dorm room
SoundPoint IP 320/330
Attendant ConsolePerformance
• Executive office
• Telephone attendant's desk
• Verticals with custom applications (hospitality, healthcare, etc.)
Next-Gen Conference Phones for large , medium and small conference rooms
SoundStation IP 7000 & 6000
Mid-High
• Manager’s office
• Telecommuters
• Verticals with custom applications (hospitality, healthcare, etc.)
$100
$200
Executive• Executive office
• Professional’s office
• Telephone attendant's desk
Color Attendant Console
SoundPoint IP 650
Performance
$300
-400
$200
$400
$500
-600
Portfolio meets
diverse needs
of SMBs
Mid-Range• Office
• Cubicle
•SOHO
SoundPoint IP 450
SoundPoint IP 670
SoundPoint IP 550/560
1204/21/23
Endpoints Enable Differentiated Services
Best voice quality and clarity Polycom HD Voice
Hi-resolution displays for applications Color for added ease of navigation
Superior quality and reliability
Advanced communications capabilities Robust call handling
34 line registrations and 24 concurrent calls
Caller ID capabilities Shared call appearances
Increase ARPU with applications Polycom Productivity Suite Third party applications through Polycom API Create service stickiness and upsell opportunities
1304/21/23
Easy To Manage, Control Costs & Scale For Future
Polycom Solutions Help Control OPEX
Easy to integrate, deploy, manage, and support Minimum touch provisioning VLAN discovery Voice quality metrics monitoring Reliable and easy to use phones No integration issues with call control platforms
Minimize support calls
Lower total cost of ownership (TCO)
1404/21/23
Easy To Manage, Control Costs & Scale For Future
Polycom Solutions Scale For Future
Continuous innovations and improvements Two major software releases per year Future-proof features
GigE support HD Voice Applications-enabled display Electronic Headset (EHS) interface Video capability Applications
Enable service sustainability
Prevent early obsolescence
Avoid unnecessary CAPEX in the future
1504/21/23
Strong Support Infrastructure
Easy access to Polycom market experts Channel Sales Managers SEs Product Managers Product Marketing Managers Executive Sponsors
Robust training infrastructure and programs Live and on-demand webinars by Polycom University Knowledgeable distributors to support you
24 x 7 global technical support
1604/21/23
World-Class Marketing ProgramsHigh-Impact Marketing Campaigns
Global Partner Conferences
Polycom Partner Resource Center (PRC)
Channel Launch Toolkits
Polycom Advantage Program
MDF Program
DEMO Program
Polycom First Program
Polycom PAYS
Road Shows
Joint Press Releases
1704/21/23
Win with Polycom!
Sell without competitive concerns
Leverage the power of the Polycom brand
Create superior VoIP solutions
Deliver differentiated services
Increase ARPU, control OPEX and scale as your services grow
Succeed with an excellent support infrastructure and world-class marketing programs