HospitalityLawyer.com | 2013 Global Congress on Travel Risk Management Brochure

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focusing on legal, safety and security solutions in travel

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Rated as a global city, HOUSTON’s economy has a broad industrial base in energy, manufacturing, aeronautics, and transportation. It is also leading in health care sectors and building oilfield equipment; only New York City is home to more Fortune 500 headquarters.

America’s fourth-largest city is a cosmopolitan destination, filled with world-class dining, arts, hotels, shopping and nightlife. Take a stroll through the historic Heights, spend the day exploring the museum district or head down to Space Center Houston. Later on, grab a bite in one of dozens of award-winning restaurants, or hang out with the cool kids on Washington Avenue. There’s always something to do in this Southern Hospitality meets urban chic city.

PROUDLY HOSTED IN COORDINATION WITH

#GC13 - www.hospitalitylawyer.com - Global Congress on Travel Risk Management

ABOUT THE CONFERENCEThe travel, tourism and hospitality industries are a $3.5 trillion global economic powerhouse encompassing transportation, lodging, and venues and events. Governments around the world spend trillions on infrastructure and travel support systems. Disruptions are costly, both financially and in customer goodwill.

The Global Congress’s objective is to facilitate the delivery of safe, secure and uninterrupted travel via an all-encompassing public-private dialogue dedicated to the sharing of best practices for issues faced by the global travel, tourism and hospitality industries.

The Global Congress features in-depth sessions for the entire duty of care equation:

• Policy Development• Compliance Training & Reinforcement• Best Practices• Tracking• Crisis Response• Evacuation Solutions• Executive Protection• Insurance & Workman’s Comp

Travel Buyers: Risk, Safety, Security, Health and Environmental Officers; In-house Counsel; Travel Managers; Human Resource Executives; Procurement/CFO; Meeting Planners, Compliance Officers

Travel Suppliers: Risk, Safety, Security, Health and Environmental Officers; In-house Counsel; C-level Executives; Wholesalers, Distributors, and Manufacturers of Safety and Security Solutions; Procurement; Attorneys & Consultants focusing on Travel & Hospitality, Compliance Officers

Public Travel Supporters: Risk, Safety, Security, Health and Environmental Officers for Air, Sea and Public Transportation Systems & Terminals; Domestic Security and Other Law Enforcement Officials; Government Attorneys; Immigration and Customs Officials; Health Policy Directors; Travel and Tourism Ministers and Administrators; Consulate and Foreign Trade Officials; Researchers and Thought Leaders in the Hospitality, Travel, and Tourism Arenas; Embassy Personnel

“[We] are all talking about the topic of traveler safety, security and travel risk management, but we are NOT talking together, sharing and harmonizing solutions. Protection of human assets, whether traveling or not, is a multidisciplinary effort and organizations need us to work together to be effective. This Global Congress will provide a venue and forum to initiate and leverage a cross-functional dialogue.”

- Bruce McIndoePresident, iJet International and Co-Chairman of the Global

Congress Advisory Board

It is my pleasure to invite you to the 3rd Annual Global Congress on Travel Risk Management held in Houston, Texas on September 30, October 1, 2013. We, along with the Greater Houston Convention & Visitors Bureau, Houston Junior Chamber of Commerce, Conrad N. Hilton College, and University of Houston Law Center, are excited to

host this unprecedented convergence of global thought leaders of the travel, tourism and hospitality industries.

Solutions for the entire “Duty of Care” equation will be provided: Policy Development, Compliance Training and Reinforcement Best Practices, Tracking (including employee privacy concerns) Crisis Response, Evacuation Solutions, Executive Protection and a full discussion on insurance (medical health, travel, liability and how they interact with workers compensation coverage).

Following Conrad N. Hilton’s vision of “world peace through international trade and travel,” attendees will learn about best practices, benchmark current policies across industries, view the latest safety and security products and services available, and discover the results of the most recent research being conducted around the world. We believe the conference’s one-of-a-kind public-private dialogue is crucial, which is why we suggest all travel professionals who are directly or indirectly responsible for the legality, safety or security of mobile people, data or property to attend. We look forward to seeing you at the Global Congress.

- Stephen Barth

ATTENDEES INCLUDE

GREETINGS! FROM THE FOUNDER & PRESIDENT OF HOSPITALITYLAWYER.COM

Peter TarlowFounder and PresidentTourism & More

Hans-Josef VogelAttorneyBeiten Burkhardt

LEGAL

Doug CrozierPartnerHeifetz, Crozier & Law

James EilerPartnerKaiser Swindells Eiler

Thomas TreuterFounder FltClinic

Alan OrlobVice President of Global Safety & Security Marriott International

TRANSPORTATIONLEISURE TRAVEL

Jerry HamiltonPartnerHamilton, Miller & Birthisel LLP

Bruce McIndoePresidentiJet International

Craig BanikowskiDirector of Travel ProgramsNC4

CORPORATE & GOVERNMENT TRAVEL

Mary Ann HarveyVice President - AmericasWings Travel Management

Ian FlintManaging DirectorInform Logistics

Daniel JohnsonManager of Security Projects, Africa ASI Global Response

Charles BrossmanDirector, Global Safety & Security ProductsFCM Travel

Kim BilskyGlobal Travel ManagerHalliburton

Francine CrisostomoManager, Global Travel Operations - AmericasOracle

PUBLIC SUPPORT OF TRAVEL

Kate HanniFlyer Rights Advocate

Ryan MartinSenior Designer/ ArchitectHKS Hill Glazier Studio

VEN

UES

&

EV

ENTS

Vinnie PolitoManaging DirectorVP International

CO-CHAIRMEN

Nicki LeedsGlobal Travel ManagerHess Corporation

Charlie LeBlancPresident, Security ServicesFrontierMEDEX

Godfrey MillstoneSenior Manager - Global TravelMylan

Harris SchwartzVP Cyber Intelligence & InvestigationASIS International

Tom WinnProgram Director of the Master of Security Management for Executive Programs University of Houston-Downtown

Todd SeidersDirector of Loss ControlPetra Risk Solutions

Charles FosterCo-ChairmanFosterQuan

Stephen BarthFounder & PresidentHospitalityLawyer.com

John LudlowSVP Global Risk ManagementIHG

LODGING

Brad BonnellVice President of Loss PreventionExtended Stay America

Dick HudakManaging PartnerResort Security Consulting

Sheridan RampaulSenior Manager - Global TravelGlobal Ground Transport

ADVI

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Greeley KochExecutive DirectorAssociation of Corporate Travel Executives (ACTE)


CWT Safety & Security helps companies of all sizes manage the complex and changing requirements of corporate duty of care and focus on the essential aspects of traveler safety. CWT’s offerings are designed to support travelers, travel managers and security managers throughout the trip life cycle, from booking through safe return, by:

Anticipating disruptions to travel so travelers can avoid problems and companies can avoid unnecessary costs and risks

Locating travelers quickly, for any reason

Communicating with travelers via multiple means—email, SMS, voice

Assisting travelers in need with rebooking, evacuation, monitoring

For more information, please contact [email protected] or go to www.carlsonwagonlit.com

Helping companies of all sizes.

CWT SAFETY & SECURITYCWT SAFETY & SECURITYWherever you go, we’ll be there.Wherever you go, we’ll be there.

THE GLOBAL CONGRESS HAS GONE GREEN!GET UP-TO-THE-MINUTE INFORMATION ON THE GO

WITH THE 2013 GLOBAL CONGRESS EVENT APP

This app provides anytime, anywhere access to event information, including Agenda and conference materials, as well as the ability to directly connect with other attendees, sponsors & exhibitors and speakers!

Use the App to navigate all aspects of the congress, including:

• LocatingSpecificExhibitorsusingtheConferenceMap• DownloadingandEmailingconferencematerials• PostingdirectlytoTwitter,Facebook&LinkedInusingthe#GC13Hashtag• AndSOMUCHMORE!

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8:00AM

Social&NetworkingEventsGeneral SessionsRoundTablesBreakouts

RegistrationDeskOpens

Meet&MingleContinentalBreakfast

OpeningRemarks

DefiningOurGlobalDutyofCaretoMobileEmployees

InsuranceforAllAspectsofBusinessTravel

CateredBreak

CreatinganEffectiveTravelPolicythatIncludesRiskManagement

Luncheon:PresentedbyOSAC*

BestPracticesin ExecutiveProtection

ConcurrentRound Tables

Integration of the EntireCorporateEnterpriseintoTravelRisk Management

ConcurrentRound Tables

CateredBreak

BestPracticesinEvacuation

Reception:TBTA/Consulates/Attendees

RegistrationDeskOpens

Meet&MingleContinentalBreakfast

OpeningRemarks

SolvingSafetyandSecurityConcernsatMeetingsandEvents

TopicalRoundTables

RoundTableswithConsulates

CateredBreak

BestPracticesforHotelSecurity Assessments

CaseStudy:WhatWeHaveLearnedfromRecentTravelDisruptions

ClosingRemarks

KEY:

8:45AM

9:00AM

8:00AM

10:00AM

11:00AM

11:15AM

12:15PM

1:30PM

2:30PM

3:30PM

4:00PM

SCHEDULE-AT-A-GLANCE

Monday Tuesday

5:00PM

FEATURED PRESENTATIONS

DEFINING OUR GLOBAL DUTY OF CARE TO MOBILE EMPLOYEES

Monday, September 30 9:00 - 10:00 AMDon Dowling - White & Case

William Wright - Fisher & Phillips, LLPDuty of Care: What is it and how do we achieve it? Where does it apply? Is a hotel or airline an extension of the workplace? What is the real responsibility of a business to vet the security level of a hotel or airline? What about government travel warnings: how much weight should they be given? How does the utilization of a third party travel management company affect the duty of care?

BEST PRACTICES FOR HOTEL SECURITY ASSESSMENT

Tuesday, October 1 10:30 - 11:30 AMTodd Seiders - Petra Risk Solutions; Becky

Bromberg - Maritz LLC; Brad Bonnell - Extended Stay America; Wayne Sanders, HSSS

This session will explore the various methods you may use to vet hotels and help reinforce your duty of care requirements. A Security Manager and specialist in security will be on hand to give some case studies about their successes and failures and answer your questions so you can improve your value to your company and travelers.

7:15AM

7:15AM

7:45AM

8:00AM

9:00AM

10:00AM

10:30AM

11:30AM

12:30PM *OverseasAdvisoryCouncil


SESSION DESCRIPTIONSDefining our Global Duty of Care to Mobile Employees

Duty of Care: What is it and how do we achieve it? Where does it apply? Is a hotel or airline an extension of the workplace? What is the real responsibility of a business to vet the security level of a hotel or airline? What about government travel warnings: how much weight should they be given? How does the utilization of a third party travel management company affect the duty of care?

Insurance for All Aspects of Business Travel Experts from the insurance and assistance industries will provide fundamental language and product knowledge that Travel Managers need to ensure that their program is properly covered, and to allow them to communicate effectively with risk managers, vendors, and travelers at the time of loss.

Creating an Effective Travel Policy That Includes Risk Management

A panel of travel industry thought leaders, travel attorneys and travel experts converge for this crucial conversation on effective travel policies that include risk management.

Best Practices in Executive ProtectionJoin us for our discussion about executive protection; the solutions and best practices for mitigating risks that have been identified throughout the Congress to achieve safe, secure and seamless travel.

Integration of the Entire Corporate Enterprise into Travel Risk Management

This session identifies the common issues and concerns that directly or indirectly impact all aspects of the corporate enterprise into travel risk management: security, risk management, human resources and legal. Join experts as they share their perspectives from all aspects of corporate enterprise to help identify proper procedures and solutions in order to effectively integrate the corporate enterprise into travel risk management.

Solving Safety and Security Concerns at Meetings and Events The events and attractions industries are like no other. Whether it is a sporting event, concert, tradeshow, festival, carnival, awards show, or political convention they present a unique set of challenges. Events and attraction operators, regardless of size or situation, are exposed to risks involving safety, security, legal, financial, and environmental considerations. In order for an event to be successful, it must manage all of its obligations appropriately; after all, you only have one opportunity to succeed. The increasingly competitive and international presence of the events and attractions industries warrants swift and decisive action regarding sound safety and security measures. This presentation will help you identify and manage your event and attraction safety and security obligations.

Best Practices for Hotel Security AssessmentsThis session will explore the various methods you may use to vet hotels and help reinforce your duty of care requirements. A Security Manager and specialist in security will be on hand to give some case studies about their successes and failures and answer your questions so you can improve your value to your company and travelers.

Case Study: What Have We Learned from Recent Travel Disruptions Volcanic ash, H1N1, Egypt, Libya, Japan when transportation is interrupted, connections are missed, meetings do not occur, hotels and cruises go empty, business is delayed or lost, and passengers are stranded. The global travel equation is totally interdependent. What have we done well, what can we do better? What are the needs of the leisure and business traveler, the meeting planner when disruptions occur, and how can the industry work together to meet those needs?

ROUND TABLE TOPICSUpdate on Technology in the Travel Industry

(FCPA) - Foreign Corrupt Practices ActHotel Safety & Security Assessment

Executive ProtectionAviation Safety & Security Assessment

Immigration Visa IssuesGlobal Travel Hot Spots

Data & IP ProtectionTracking & Evacuation

ROUND TABLE DESCRIPTIONS

This roundtable will discuss solutions for today’s increasingly challenging security issues in travel, and what the industry is doing to elucidate the problems associated with biometric technology adoption.

The entire business enterprise, for both buyers and suppliers, must understand the broad scope and impact of this law and its foreign counterparts. As more and more mobile employees are engaged in commerce in foreign zones, significantly higher numbers of negotiations for travel aspects are being performed by a broader array of employees (travel management, procurement, HR, meeting planners, et al).

Join this conversation on the development of hotel safety/security assessment profile that will meet the needs of the hotel and the duty of care obligations of the corporate buyer.

This roundtable will examine the skills and procedures necessary for mitigating risks in order to achieve safe, secure and seamless travel.

The focus of this roundtable will be to discuss the best practices in aviation safety and security, also identifying the primary concerns and possible solutions that can ensure safe travel.

Ground Transportation experts will identify the primary ground transportation risk for mobile employees, effective practices for mitigating those risks, as well as steps to take to assess the level of safety and security provide by ground transportation suppliers.

The protection of data and other intellectual property is paramount both at home and abroad. This session will suggest best practices to identify potential threats, ways to guard against them, and resources at your disposal.

This session of travel and security intelligence thought leaders will identify locations that you need to be concerned with today and in the near future; steps you can take to mitigate risk; as well as sharing their thoughts on future trouble zones for travel and employee security.

International Diplomats from Global Regions will be responding to questions from the audience on topics such as Visa facilitation, people and property protection, and the steps their countries are taking to provide safe and secure travel.

UPDATE ON TECHNOLOGY IN THE TRAVEL INDUSTRY

AVIATION SAFETY & SECURITY ASSESSMENT

EXECUTIVE PROTECTION

HOTEL SAFETY & SECURITY ASSESSMENT

FCPA - FORIEGN CORRUPT PRACTICES ACT

GROUND TRANSPORTATION SAFETY & SECURITY ASSESSMENT

DATA & IP PROTECTION

GLOBAL TRAVEL HOT SPOTS

CONSULATES ROUNDTABLE

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By incorporating new technologies, being attentive to your changing needs and developing tools to help you in your everyday life, Europ Assistance is inventing the personal-ized assistance services of the future.

GGT WorldWise's domestic and internationalaffiliatenetworkisfirmlyestablished as a leading provider of transportation solutions for corporate aviation. Serving security and flight departments as well as corporate travel agents and luxury travel coordinators, GGT’s management team provides many of the logistics and security resources for US-based security and aviation facilitators.

America’s largest independent insurance brokerage devoted exclusively to the hospitality marketplace.

Since 2000, SLBT has prepared translations of documents forming the basis for domestic and international transactions, such as:-Contracts&agreements- Letters & correspondence-Balancesheets&financialstatements- Articles of incorporation & by-laws

TheUniversityofHouston-Downtown(UHD) celebrates student success,excellence, inclusiveness, respect, integrity and service. UHD facultyand staff members are committed to providing students with quality educational opportunities & helping them achieve their educational goals.

A new threat seems to pop up every day. Our pocket guidebooks give portable answers with zero reliance on cell towers, networks, and power grids.Customprintedtoincludeyoursite-specificprocedures.

Best Western International, Inc. hasmore than 4,000 hotels in over 100countries and territories worldwide. Each of our hotels is independentlyowned - which means there's alwayssomeone there who cares and rewards you for your loyalty.

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EXHIBITOR SPOTLIGHT

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TRANSPORTATION

ConferenceandexhibitionswillbeheldintheOmniHoustonHotel.

Omni Houston Hotel FourRiverwayHouston,Texas77056 (713)871-8181 Forreservations,pleasecall1-800-THE-OMNI.

TheOmniHoustonHoteliscentrallylocatedintheprestigiousUptown Post Oak/Galleria area and is just minutes from all oftheexcitementthatHouston,Texashastooffer.TheOmniHotelisjust10minutesbycarfromthecentralbusinessdistrictand30minutesfromGeorgeBushIntercontinentalAirportor25minutesfromWilliamP.HobbyAirport.

DailyRoomRate:$189single/$189doubleoccupancyCutoffDate:Monday,September16,2013

ThehotelwillreleaseallunusedroomsontheCUTOFFDATEsetoutabove.Youmustmakeyourreservationsbeforethisdateinordertogettheconferencerate.Whencontactingthehotelforreservations, please identify yourself as a participant with the Global Congress in order to obtain a room from the reserved block. Please do not send payment for accommodations to HospitalityLawyer.com.

AIR TRANSPORTATIONDiscounted fares for air travel have been arranged through United Airlines, American Airlines. For United, the offer code is ZPEZ180083. For American, the promotional code is A6624AA.

GROUND TRANSPORTATION Private Ground Transportation Global Ground Transportationwww.globalgroundtransport.com1(800)7507079

TownCarServiceEliteTownCar281-955-5450

TaxiFromBushIntercontinentalAirport:$45FromHobbyAirport:$22

GlobalCongressOne-DayPass(September 30) Includes access to conference app complete with presentations, all meals and breaks, and all evening events for one day.

One-DayAssociation/Education:$299One-DayRegularRegistration:$399

GlobalCongressComprehensivePackage(September30-October1)Includes access to conference app complete with presentations, all meals and breaks, and all evening events

Association/Educator:$399EarlyRegistration(byFriday,September6,2013@5:00pmCST):$499Regular Registration (after September 6, 2013, 5:01pmCST):$599

MCLE ForU.S.attorneys,MCLEaccreditationforupto14.0hours(1hourofethics)isavailable.Pleasebeawarethateachstatehas itsownrulesandregulations, including itsdefinitionof“CLE”.Pleasecall(713)963-8800forquestionspertainingto the number of credit hours granted by each state two to threeweekspriortotheprogram.IfyouneedaCertificateof Attendance, please request one at conference check-in.

HRCIThis program has been approved for 12.0(General) credit hours toward PHR, SPHRand GPHR recertification through the HRCertification Institute. The useof this seal is notanendorsementbytheHRCertification Institute

of the quality of the program. It means that this program has met the HR Certification Institute’s criteria to be pre-approvedforrecertificationcredit.

CPEHospitalityLawyer.com is registered withthe National Association of State Boardsof Accountancy (NASBA) as a sponsor ofcontinuing professional education on the National Registry of CPE Sponsors. Stateboards of accountancy have final authority

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ABOUT THE CONFERENCE

CONTINUING EDUCATION

HOTEL INFORMATION

THINGS TO DO IN HOUSTONTheGreaterHoustonConvention&VisitorsBureauhasprovided

a list of things to do at http://www.visithoustontexas.com/visitors/.

THE DETAILS: REGISTRATION - CONTINUING EDUCATION - HOTEL - TRANSPORTATION


Needing legal advice or representation for your company?

CheckoutHospitalityLawyer.comFind-a-Lawyer database to find nationaland international attorneys with experience in the hospitality industry.

HospitalityLawyer.commakes it simpleto find industry lawyers by simplyclicking on the state you are looking for, the industry area, and then the specificpracticesareas thatyouneedassistance with your legal issue.

Industry areas include:HotelLawMeetingsPrivateClubsTravel & TourismFood&Beverage

Visit us at www.hospitalitylawyer.comformoreinformationorcallusat713-963-8800.

Attorneys, join the Global Alliance of Travel, Tourism, & HospitalityAttorneys(G.A.T.T.H.A.)toreceive:

• Global exposure to the hospitality community, including in house counsel and private attorneys seeking local counsel and assistance

• Attorney listing in Find-a-Lawyer on the Hospitalitylawyer.comwebsite

• Branded article placementopportunities in content-focused HospitalityLawyere-magazine

• Access to the complete catalog of past Hospitality Law Conferencepresentations and white papers

• Access to hospitality forms, checklists, and procedures

• DiscountstotheannualHospitalityLawConference

The HospitalityLawyer.com SolutionsStore offers a variety of safety and security products, services, and solutions from companies with solutions specificallyforhotels,restaurants,andcountry clubs. Please view our website for the full list.

Cost Segregation ServicesData Privacy & PCI-DSS ComplianceEducation & TrainingEmployee HiringEmergency ResponseExpert WitnessesHuman TraffickingInsurance Services for Hotels & RestaurantsLegalHotel & Restaurant Safety Products, Services, and SolutionsHotel & Restaurant Security Products, Services, and SolutionsPayment ProcessingThreat Assessment and Threat Management

SOLUTIONS STORE FIND-A-LAWYER

You don’t have to wait until the 2013 Global Congress on Travel Risk Management to start networking. We encourage everyone to participate in our market-leading social media conversation. Take advantage of the opportunity to stay abreast of all the latest industry news and happenings, while engaging in ongoing social dialogue with industry professionals and thought leaders. Get connected today by joining the conversation in the following ways:

SlideShare - http://slideshare.net/StephenBarth

@Hospitality_Law - Follow us on Twitter to receive the latest general industry news and updates. Don’t forget to tag onference-related tweets with #GC13

Hospitality Lawyer - Like us on Facebook to receive conference updates and the latest industry news at http://facebook.com/HospitalityLawyer

Global Travel Coalition - Join the discussion on LinkedIn on current hot topics at http://www.linkedin.com/groups/Global-Travel-Coalition-3674701?trk=myg_ugrp_ovr

Pintrest - http://Pinterest.com/hospitalitylaw

YouTube - http://YouTube.com/hospitalitylawyer

SOCIAL MEDIA

RESOURCES


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EDIAOUR SPONSORS


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2. Registration To qualify for Association rates, you must enter the association name & member number.To qualify for Educator rates, you must be a student or educator at an educational institution.

Global Congress One-Day PassSeptember 30th, 2013

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HospitalityLawyer.com | 2013 Global Congress on Travel Risk Management Brochure

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Transcript of HospitalityLawyer.com | 2013 Global Congress on Travel Risk Management Brochure