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HOSPITALITY STONE CARE PROGRAM Presenter’s Name Title of Presenter Month xx, 20xx.
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Transcript of HOSPITALITY STONE CARE PROGRAM Presenter’s Name Title of Presenter Month xx, 20xx.
HOSPITALITY STONE CARE PROGRAM
Presenter’s NameTitle of Presenter
Month xx, 20xx
Lustrous, Shiny Stone Floors
Bring Guests Back by Making a Good First Impression
Pinnacle™ Stone Care Program
Ecolab offers a comprehensive program customized to meet your stone care needs
Project a clean and inviting environment from the minute guests and visitors arrive
Keep floors clean, shiny and always looking their best
Extend the life of your natural stone care program
Challenges
Image is Everything…Clean and Lustrous Stone Floors
Your commitment to a superior guest experience is compromised by: Unappealing black heel marks and stains in lobby
and public spaces High traffic areas looking dull and dirty Dirty grout lines and hard to clean ceramic floors Maintaining stone floors can be time consuming,
labor intensive and disruptive Training staff on proper stone care procedures is
difficult to coordinate and complete In-house versus out-sourcing
Solutions
Solutions for Every Stone Challenge
Avoid black heel marks and protection against unappealing stains
Uniform, bright appearance to high traffic stone areas with minimal downtime. Increased time interval between repeat deep restorative maintenance sessions
Clean and remove odor causing soils from grout lines Proper chemistry, equipment and procedures for daily, interim
and restorative maintenance at a lower overall cost On-site training, regular visits and comprehensive bilingual and
customizable training program for your staff Ability to customize a stone program to fit in-house or out-
sourcing needs based on your property
Bring out the Natural Beautyof Your Stone Floors
Comprehensive stone care solutions Best-trained service team Very effective & innovative chemistry and
equipment Comprehensive training program to
optimize your results Customizable in-house or out-sourced
programs to meet all your needs
Stone Care Maintenance Cycles
Increasing Cost
Defining The Right Product
Ecolab can provide the perfect solution based on your natural stone type
Marble or Granite? Acid test - inconspicuous area
Marble will etch – Granite will not Scratch test - inconspicuous area
Marble will scratch – Granite will not
Why is it important? Acid cleaners will damage marble surfaces
and they should never be used on or near it
Stone Identification
Achieve High Satisfaction Ratings with Clean and Lustrous Stone Floors
Challenge Gloss reduced over time with daily cleaning
and loss of natural color Cleaners that damage and etch stone floors Red wine, coffee, tea, juice stains on stone
floors, tabletops, countertops and vanities
Solution Pinnacle™ Floor Cleaner/Conditioner helps
develop a natural patina and increased gloss while providing added protection against soiling. Special conditioners enhance the natural color of marble, terrazzo and granite.
Oasis Pro™ 70 Marble-Safe Cleaner gently cleans and is safe for sensitive stone surfaces such as marble, terrazzo and limestone. Will not etch marble substrates.
Pinnacle™ Stone Impregnator protects stone surfaces from staining while allowing natural stone to breath
Daily Maintenance
Freshen Up Your High Traffic Areas
Challenge Natural stone looses its luster High traffic areas appear dull and worn Light scratches are noticeable Etch marks caused by acidic beverages Impact on the environment
Solution Pinnacle™ Marble Polish Paste is an easy-to-use
compound that restores polish of worn marble, travertine and other carbonate-based stone, as well as removes etch marks. Polishes, conditions and offers initial water and stain resistance without damaging stone surfaces
Pinnacle™ Granite Polish Cream is an easy-to-use formula repairs the light scratches and wear patterns in traffic lanes, as well as removes etch marks. Restores lightly worn granite while enhancing water and stain resistance
Pinnacle™ polishes effectively maintain / restore stone floors and lengthens time between labor intensive restoration work - no burnishing required, safeguarding employee well-being
Interim Maintenance
Freshen Up Your High Traffic Areas
Challenge Dirty grout lines and odor causing soils Hard to clean ceramic tile floors
Solution Pinnacle™ Intensive Tile Cleaner’s unique,
alkaline formula removes stubborn soils and odor from grout lines
Pinnacle™ Grout Line Impregnator protects and repels grout lines from soil, grease and urine stains. Makes daily cleaning easier.
Interim Maintenance
Unappealing Etch Marks Can Create Negative First Impressions
Almost Every Customer has Issues with Dirty Grout Lines
Keep Your Stone Floors Looking New
Challenge Natural stone no longer responds to interim
maintenance procedures Deep scratches and stains are extremely
noticeable
Solution Ecolab offers a comprehensive restorative
maintenance suite of solutions based on customer’s needs
Equipment/tools/accessories Floor pads Abrasives Cleaners Stain removal Protection Polishes
Restorative Maintenance
A comprehensive approach that can help you conserve resources, improve safety and reduce waste.
Providing sustainable solutions that go beyond green to help you create a cleaner, safer, healthier environment.
The Ecolab Total Impact Approach To Sustainability
Energy: Reduces consumption by extending time period between
energy intensive restorative work No burnishing required
Safety: Environmentally responsible, highly effective solutions Reduced processes mean reduced labor Reduced chemical consumption There are no burnishing processes that protect your
employees from harmful VOC’s released during the burnishing process
Pinnacle™ Stone Care Program helps you conserve water, energy and labor resources
Sustainable Stone Care
Pinnacle Stone Care training
Onsite, in-service training planned with management and supervisory staff (safe chemical handling, safety information review, product application and procedure training)
Certification training
Color-coded product range designed to reinforce product choice and procedure training
Training documentation on service delivery reports with recommendations for follow-up and reinforcement by management
Training on all new products and equipment
Graphic wall charts and multilingual procedure charts
Technical service support including water quality, surface analysis, and product compatibility
Proven training program increases employee productivity and ensures consistent results
Oasis Pro™ Colors of Clean training
Comprehensive training system includes video, binder, cards, certificates and more
Program uses color-coded, illustration based system and includes procedure
Instruction in 7 languages
Emphasis is on procedures and safety Knowledge helps optimize cleaning process
and chemical use Closes language barrier for easier training and
reference Coordinates products with dispensers
with tools to emphasize proper procedures and safety
Ecolab Benefits: Customer Benefits:
Partner with Ecolab…Bring Out the Natural Beauty of YourStone Floors
Comprehensive stone care solutions Best-trained service team helps match the
right solution and the right process to the issue at hand
Highly effective, sustainable and operationally efficient solutions
Comprehensive training program to optimize your results
Customizable in-house or out-sourced programs to meet the unique needs of your facility
The Ecolab Advantage
Pinnacle Stone Care Program is developed to positively impact guest satisfaction, increase operational efficiency and clean sustainably
Pinnacle Stone Care Program is supported by regular service to evaluate program results, ensure program effectiveness and address training needs and
360º of Protection® Program solutions designed to address the unique needs of your facility through solutions, service, training and equipment
Solutions Delivered