Hospitality Mgmt Resume (5)

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RESUME` Contact Details Name: Richard Stern Address: Unit 1/300 Stirling St Perth WA 6000… (PO Box 8296, Perth BC, 6849) Mobile: 0411 818 257 Email Address: [email protected] Citizenship: Dual National (Australian/American) Skill Set/Strengths Diverse management background Business Management, Government, Hospitality, Travel, Sales/Marketing. Business Development/Strategic Marketing Team leadership/Mentoring/Coaching Goal/results Orientated Analytical and problem solving skills Excellent verbal, written, and interpersonal communication skills Negotiation and organisational skills Event management Proficient IT skills/hardware and software trouble-shooting Proficient with industry specific software such as SABRE, TRIM, FIDELIO, GRANGE Education/Qualifications Institution: University of Western Australia Qualifications: Post-Graduate Diploma of Business Administration Institution: University of Western Australia Qualifications: Graduate Certificate of Management Institution: Hofstra University, USA Hospitality Management Resume Page 1 of 5

Transcript of Hospitality Mgmt Resume (5)

Page 1: Hospitality Mgmt Resume (5)

RESUME`

Contact DetailsName: Richard SternAddress: Unit 1/300 Stirling St Perth WA 6000… (PO Box 8296, Perth BC, 6849)Mobile: 0411 818 257Email Address: [email protected]: Dual National (Australian/American)

Skill Set/Strengths Diverse management background Business Management, Government, Hospitality, Travel, Sales/Marketing. Business Development/Strategic Marketing Team leadership/Mentoring/Coaching Goal/results Orientated Analytical and problem solving skills Excellent verbal, written, and interpersonal communication skills Negotiation and organisational skills Event management Proficient IT skills/hardware and software trouble-shooting Proficient with industry specific software such as SABRE, TRIM, FIDELIO, GRANGE

Education/QualificationsInstitution: University of Western Australia

Qualifications: Post-Graduate Diploma of Business Administration

Institution: University of Western Australia

Qualifications: Graduate Certificate of Management

Institution: Hofstra University, USA

Qualifications: BSc. Mus. Ed. Program

Institution: S.U.N.Y. at Nassau County, USA

Qualifications: A.A. Degree in Liberal Arts (Business Management)

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Employment History

Villa Royale Apartments – Perth, WAMAR 2013 - PRESENT

CARETAKER/SECRETARY

RESPONSIBILITIES/ACHIEVEMENTS:I manage a resort-style apartment complex of 21 units, and am responsible for the Front Desk, Special Event Catering, Maintenance of buildings and grounds, pool area, functions, organising contractors to carry out capitol works, Payroll, Rates notices, etc.

ABS (Australian Bureau of Statistics) - Perth, WAApr 2012-Nov 2012EEH Senior Validation Officer (APS3)Responsibilities/Achievements: I worked simultaneously with various statistical software programs, such as: ABS Links, ETK toolkit, BLAISE, PIMS, etc. to validate information supplied by employers via paper or web based survey forms concerning employee, earnings and hours. Holiday Club Pacific – Fremantle, WAJan 2010-Feb 2012Corporate Sales ManagerResponsibilities/Achievements:I lead a team of Sales Consultants, who sold international holiday accommodation. I achieved recognition as top sales consultant in Australasia four times before being promoted to Sales manager.

Self Employed – Perth, WAApr 2008-Dec 2009Computer TechnicianResponsibilities/Achievements:Computer Hardware/Software Troubleshooting

Water Corporation of Western Australia - Balcatta, WAOct 2007-Mar 2008Supervisor Meter Reading ServicesResponsibilities/Achievements: In my role as Supervisor of Meter Reading Services (Scheduled Reads, Obstructions & Audits), I led a team of 40 staff comprising of Regular Walk Readers, Field Officers, Route Planners, Quality Assurance Officers & Data Entry Specialists, contracted to locate and read both residential and commercial water meters in the State of Western Australia.

Converga/ Deloitte Touché Tomatsu - Perth, WAJun 2007-Sep 2007 (interim contract during transition period)Service Delivery ManagerResponsibilities/ Achievements: As the Service Delivery Manager, I led a team of section team leaders of Records Management, Corporate Hospitality, Secretarial, Reception, Administrative Support, Event and Meeting Coordination, Payroll and Maintenance of all office equipment.

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Various Hospitality Contracts within the Perth Metro AreaFeb 1989-Feb 2006Managing Director/General Manager/Hospitality ConsultantResponsibilities/ Achievements: As General Manager, I was responsible for every facet of hotel/restaurant/nightclub operations including, but not limited to: profit/loss, human resources, workplace agreements, inventory, advertising, menu creation, marketing, and training of all staff with the exception of chefs. Warwick Hotel, September’s restaurant/Piano Lounge/Nightclub-Westminster, King Sound resort-Derby, Rottnest Island Tearooms, Vino Vino Ristorante.

LanguagesFluent in English, Spanish, Italian (Sicilian Dialect), Some Conversational ability in Japanese.

InterestsPlaying Piano and Singing, Listening to Music, Reading, Fishing, Table Tennis, Walking, Travelling, Theatre, Movies, Ten-Pin Bowling, Computer Trouble-Shooting.

Referees

James WalkerPhone: (08) 9329 9399/ 0421345596Email: [email protected]/Position: Interchange- Corporate Service Manager

Greg Wilson Phone: 0450 028 340Email: g [email protected] Organisation/Position: State Manager – GTS Travel

Dean Burton Phone: 0422259360Email: [email protected]/Position: Chairman Villa Royale Apartments Executive Strata Council

Mary NethercottPhone: (08) 9245-7469Organisation/Position: Mary Lamb Personnel – Proprietor

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