Hospital Staff Training Catalog

Program Description Catalog

www.anubhavpositivepsychology.com

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About Us

Welcome to Anubhav Interactives!

Anubhav Interactives deals in Talent transformation and development

Anubhav has a team of Facilitators, psychiatrists, psychoanalysts and executive coaching consultants.

Anubhav is located at Kolkata near the bye pass.

Anubhav designs and develops workshops for executives, corporate teams, Hospital staff, Teachers, Faculty, Parents and students.

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Our Team: Paromita Mitra Bhaumik

Paromita is a Consultant Psychologist, Learning and Development Coach for the Educational Sector as well as the Corporates. She is a registered

Psychologist (with R.C.I.) working for the last 15 years, with a great passion in developing people’s capacity to achieve their goals and ful fill their

dreams. She has her base in Kolkata but travels all over India and the world on professional assignments.

Clientele: CORPORATE: ERIKKSON, EMAMI BIOTECH HDFC, HSBC, MET-LIFE INSURANCE, AMRI GROUP OF HOSPITALS, DCPL, TCS (UDAAN),

PEARSON EDUCATION TRAINING,

Scholastics:

Paromita is a registered psychologist with RCI She is a Psychology Major, a National Scholar, Trained in CBT and

Stress Management under Professor Stephen Palmer, at London.

She is a Certified Trainer on Directive Communication Psychology-

accredited with American Institute of Business Psychology.

She is an experienced Teacher-Educator and a Resource Person for

Capacity Building with Pearson Education

Paromita has a P.G diploma in HRM (PGD-HR) from Institute of

Management Ghaziabad

Visiting Consultant Psychologist at some of the city hospitals like

the Belle Vue Clinic, EEDF

Website: www.paromitamitrabhaumik.com

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Our Team Akash Dutta

Akash is an Executive Coach and Organizational Development Consultant with over eleven years’ experience working with Senior Leaders and

their teams. Akash’s Methodology is based on extensive study in the field of Human Behaviour. He combines a high degree of organizational

understanding with a pragmatic focus dedicated to bringing about change and action.

Clientele: CORPORATE

Berger, Ingram Micro, JCB, Siemens , Brand promotions, Reliance Retail, Avhan technologies, Levi Strauss India limited, ICICI Bank, Jawed Habib,

ATOS, Air India, Patni Computers, Larsen and Toubro InfoTech, Bajaj Allianz, Amplifon, ICFAI, Gahlot Institute of Pharma, Indian Institute of

Capital Markets UTI, Emami Biotech, Cap Gemini, Genpact, Himadri Chemicals, Super Smelters.

Scholastics

- Train the Trainer by Reliance Industries, by K10 and by Air Hostess Academy

- Certified Executive Coach from Reliance Industries

- Certified in Train the Trainer Program by Mr. Suresh Srinivasan –the Asia Pacific Master trainer in Leadership from Dale Carnegie

training.

- Certified in Basic and Advanced Psychoanalysis and Counselling skills from Times of India Education Foundation.

In house Experience in Talent Transformation & Development

- Fortis Hospitals Training Division Navi Mumbai

- Reliance Industries Retail Division DAKC Navi Mumbai -- Reliance Communication Training Division DAKC Navi Mumbai.

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Our Team

DEVLINA LAHIRI:

Devlina is a Consultant Psychologist and Trainer for Anubhav Interactive. As a consultant psychologist and trainer she has been

associated with various institutions in India and U.K.

Work experience

Facilitator for Motivation and Team Building Programs

Facilitator for Mental Health Awareness Program for teachers of Schools in Chhattisgarh on behalf of Tomorrow’s Foundation,

Carmel High School, Don Bosco Park Circus, Liluah ,Army Public School, Jorhat, Birla Group of Schools, Kolkata

Consultant Psychologist at Asian International School,

Visiting Psychologist at Taurian World School,

Facilitator for Stress and Time Management Training at Ambuja, Kolkata

Student Support for Rehabilitation at Moulton College, Northampton, UK

Facilitator for AimHigher, Northampton shire, UK

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Our Team

Priyashree Roy – CLINICAL PSYCHOLOGIST

Priyashree Roy is a clinical psychologist from Ranchi Institute of Neuro-Psychiatry & Allied Sciences (Ranchi) who works holistically with each

and every individual to encourage and empower them towards the change(s) they wish for themselves.

Chaitali Ghosh - M.Sc in Psychology

Chaitali is a Trainer at Ashok Hall School, G.D. Birla, and Mahadevi Birla Sishu Vihar. She is also a Career Counsellor at Carmel High School,

Don Bosco Park Circus, Liluah, and Carmel High School

Training Expertise: Stress management, personality profiling, body language, effective communication, assertiveness, personal effectiveness,

corporate grooming, public speaking, time management, anger control, career assessments

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Introduction

Hospital being a service oriented industry soft skills training is imperative. Doctors, Nurses, Frontline Staff and others need to be

customer oriented. Patients, their relatives, Third Party Assurance, Vendors… constitute the customers.

From Admission to Discharge patients need to be skillfully handled.

We provide best soft skill training for hospitals. Such Soft Skills for hospital training give the hospital an edge over their

competitors.

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Our Programs

1. Connect with Care (For Nursing and Admin and general patient facing Staff)

2. Sarathi ( For Nurses)

3. Leadership Development workshop (for HODs who lead teams)

4. Work –Life balance (For doctors)

5. Stress management (for Non Physicians)

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Connect with Care Workshop Duration 1 day

Research confirms that patient satisfaction is intimately tied to non-clinical experiences associated with healthcare provision and what patients

see as great care

When patients talk about great care, they are referring to:

Emotional connection—the human connection and emotional support patients receive from staff.

Trust—whether staff respect patient preferences and respond to their questions and concerns.

Communication—information sharing and the efforts staff make to listen to and include patients in decisions about their care.

Physical comfort.

These non-clinical aspects of care are often viewed as unimportant to clinicians, but to patients these factors are very important determinants of

the quality of their care at modern day Healthcare centers.

This workshop works on enhancing the soft skillsets in the healthcare staff.

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Sarathi Workshop duration 2 days

After attending this workshop the Nursing staff will be able to:

Engage with patients on an emotional level as well as at a balanced professional level.

Demonstrate and show compassion

Make a human connection with the patient as an individual through communication behaviors—e.g. body language and simple

communication techniques.

Emphasize awareness about the patient perspective—helping staff see through the patient’s eyes will lead to an increase in staff

readiness to learn new behaviors

Practice Simple Doable Meaningful Sustainable and Transferable skills.

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Leadership Development workshop Work shop duration 2 days

Program Objectives Competency To be built

A. Leader as Chief Retention Officer The power of example

B. Leader as Team Builder Recognizing Your Own Talents and Strengths

C. Leader as Communicator Courtesy and Respect

D. Leader as Problem solver Conflict Management

E. Leader as Coach Coaching skills

F. Leader as an Evaluator Managing Your Time and Your Life

G. Leader as Customer Champion Exceeding Expectations

H. Leader as Change agent Dealing with Things You Can’t Control

I. Leader as Motivator Goals with vision with mission

J. Leader as Synergizer Team Harmony

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Contact us

Website: www.anubhavpositivepsychology.com Cell No.s: +91 90516 70642, 9051072207, 9830545936

Email: anubhavworkshops@gmail.com

We deal in and Talent Transformation and Development.

We deal in Executive Development.

Presence: Kolkata

Anubhav Interactives

1473 Madurdaha Road Shree Shyam Kunj

Apartment-2,EM Bye Pass Kalikapur Kolka-107