HO

SC

Up

date

Page 13

Aim

ÌTo

pro

vid

e th

e H

OS

C w

ith

an

ove

rvie

w:

ÌS

EC

Am

b p

erf

orm

ance d

eep d

ive

ÌP

erf

orm

ance

re

vie

w o

f S

urr

ey P

TS

co

ntr

act

Page 14

Pla

nn

ing

Assu

mp

tio

ns –

Cen

tre L

ocati

on

s M

ay 1

2

Page 15

Su

rre

y

Ì3

MR

Cs –

Ch

ert

se

y (

ope

ne

d J

an

08),

Tongham

Sta

tion, M

ers

tham

.

Ì1

8 o

ld s

tatio

ns r

ep

lace

d b

y 2

9 p

atien

t le

d

AC

RP

s.

Page 16

Pe

rfo

rma

nc

e Y

td (J

an

13)

ÌS

EC

am

b

ÌY

td p

lan

ne

d a

ctivity (

Jan

ua

ry 1

3)

5

27

,61

7

ÌY

td a

ctu

al a

ctivity

5

56

,50

8

ÌY

td o

ve

r p

erf

orm

an

ce

5

.5%

ÌY

td C

at A

pe

rfo

rma

nce

7

6.4

%

ÌS

urr

ey

ÌY

td p

lan

ne

d a

ctivity (

Jan

ua

ry 1

3)

11

3,6

43

ÌY

td a

ctu

al a

ctivity

12

1,9

94

ÌY

td o

ve

r p

erf

orm

an

ce

7

.3%

ÌY

td C

at A

pe

rfo

rma

nce

7

4.9

%

Page 17

Co

nv

ey

an

ce

ra

tes (e

xcl H

CP

)

ÌS

EC

Am

b Y

td (

Ja

n 1

3)

5

5.9

%

ÌS

urr

ey Y

td (

Ja

n 1

3)

54.5

%

ÌN

um

be

rs o

f A

&E

pa

tie

nts

co

nve

ye

d to

Ho

sp

in

Su

rrey Y

td (

Ja

n 1

3)

74,5

12

Page 18

Ch

an

ges

to

am

bu

lan

ce r

esp

on

se

tim

e c

ate

go

rie

s

ÌF

rom

1 J

une 2

012 the A

8 m

easure

(im

me

dia

tely

life t

hre

ate

nin

g)

wa

s s

plit

into

tw

o p

art

s, R

ed

1 a

nd R

ed

2

Page 19

Red

1 C

alls

Ì

Re

d 1

ca

lls a

re th

e m

ost tim

e c

ritica

l a

nd

co

ve

r ca

rdia

c a

rre

st p

atien

ts w

ho a

re n

ot

bre

ath

ing a

nd d

o n

ot have a

puls

e, and

oth

er

se

ve

re c

on

ditio

ns. F

or

Re

d 1

ca

lls,

the e

xis

tin

g c

all

co

nn

ect clo

ck s

tart

will

rem

ain

, ensuring that patients

who

requ

ire im

me

dia

te e

merg

en

cy a

mb

ula

nce

ca

re w

ill c

on

tin

ue

to

rece

ive

th

e m

ost

rapid

response

Page 20

Re

d 2

Call

s

ÌR

ed

2 c

alls

are

se

rio

us b

ut

less

imm

edia

tely

tim

e c

ritica

l a

nd

co

ve

r

co

nditio

ns s

uch

as s

tro

ke

and

fits,

a n

ew

clo

ck s

tart

will

allo

w c

all

handle

rs to g

et

more

in

form

ation

ab

ou

t p

atien

ts s

o th

at

they r

ece

ive

th

e m

ost a

pp

rop

riate

am

bula

nce r

esourc

e b

ased o

n their

sp

ecific

clin

ica

l n

ee

ds

Page 21

Wav

erl

ey N

um

ber

of

R1 a

nd

R2 c

alls

in

to

tal

fro

m 1

st A

pri

l 2

011

to

da

te

Page 22

Wav

erl

ey R

1 a

nd

R2 (

Cat

A)

perf

orm

an

ce

1s

t

Ap

ril

to d

ate

Page 23

Wav

erl

ey H

CP

Calls

Ap

ril 2

011 t

o F

eb

ruary

20

13

Page 24

Up

da

te o

n 1

11

ÌP

lan

ne

d s

erv

ice

go liv

e fo

r M

arc

h 2

01

3

ÌP

ublic

Mark

eting

will

be

to

ward

s e

nd

of

Marc

h 2

01

3 a

lth

ou

gh

co

mm

un

ica

tio

ns

have

gon

e o

ut to

all

loca

l G

Ps a

nd

Serv

ice P

rovid

ers

ÌS

urr

ey C

linic

al G

ove

rnan

ce

Gro

up w

ill

ove

rse

e a

ll clin

ica

l asp

ects

of th

e loca

l

se

rvic

e

Page 25

PT

S u

pd

ate

Ì

SE

CA

mb a

wa

rde

d S

urr

ey P

TS

co

ntr

act

1st A

pril 2

01

2 g

o liv

e 1

st O

cto

ber

201

2

ÌC

on

tra

ct co

ve

rs S

urr

ey,

No

rth H

am

psh

ire

and B

erk

shire

ÌS

eco

nd

ary

wo

rk c

ross b

ord

er

with

Ho

unslo

w, R

ich

mon

d &

Tw

icke

nh

am

,

Sutton a

nd M

ert

on, K

ingsto

n for

Surr

ey

Pa

tie

nts

Page 26

PT

S U

pd

ate

Ì

Wh

ere

are

we

now

6 m

onth

’s p

ost g

o

live

?

ÌW

ha

t’s w

ork

ing;

ÌN

ew

fle

et (6

0 v

eh

icle

s)

rolle

d o

ut acro

ss s

urr

ey

mid

Febru

ary

13

ÌD

eliv

erin

g 1

8,0

00

tra

nspo

rts a

month

(S

urr

ey)

Ì85

% o

f patient

tra

nsport

s o

n tim

e

Ì9

1%

of p

atie

nts

on

ve

hic

le f

or

less t

ha

n a

n h

ou

r

ÌG

ood

work

ing r

ela

tionship

with

SC

C

Page 27

PT

S U

pd

ate

Ì

Wha

t’s w

ork

ing c

ontinu

ed

ÌW

ork

ing w

ith p

atient

gro

ups to a

gre

e the

ap

plic

atio

n o

f th

e e

ligib

ility

crite

ria

ÌP

lan

fo

r ro

ll o

ut

of

the

te

ch

nic

al so

lutio

n fo

r

boo

kin

g s

erv

ice w

ith S

CC

develo

pe

d

ÌP

lan

fo

r ro

ll o

ut

of

eb

oo

kin

g s

olu

tio

n to

Ho

sp

ita

l

Tru

sts

in

de

ve

lop

me

nt

ÌW

ork

shop

with A

cu

te T

rusts

to w

ork

thro

ugh

issu

es h

eld

6th M

arc

h

ÌC

on

tra

ct m

ee

tin

gs in

pla

ce

Page 28

PT

S U

pd

ate

Ì

Wha

t’s g

oin

g less w

ell;

ÌU

nd

erp

innin

g c

on

tracts

for

PT

S n

ot agre

ed

(as

at

20

th F

eb

) w

ith

NH

S S

urr

ey

ÌU

nd

erp

inn

ing

co

ntr

act fo

r B

oo

kin

g S

olu

tio

n n

ot

agre

ed

(as a

t 20

th F

eb

) w

ith N

HS

Surr

ey

ÌR

oll

ou

t o

f te

ch

nic

al so

lutio

n f

or

elig

ibili

ty

crite

ria

de

laye

d to

Se

pte

mb

er

13

ÌD

ela

ys to o

r m

issed a

pp

oin

tments

still

ha

pp

en

ing

(<

0.5

%)

Page 29

PT

S U

pd

ate

Ì

So

lutio

ns

ÌS

ho

rt term

ÌA

ll te

am

leader

posts

and

opera

tional m

anager

po

sts

fully

re

cru

ited t

o

ÌM

on

thly

me

eting

with

Tru

sts

and

Com

mis

sio

ners

to r

esolv

e issue

s

ÌLo

nge

r te

rm

ÌN

ew

ro

tas in

pla

ce

1st A

pril –

rig

ht

reso

urc

e r

igh

t

tim

e r

ight

loca

tio

n

ÌTechnic

al so

lutio

ns for

CB

S a

nd

eb

ookin

gs in

pla

ce

Page 30

CF

RS

Ì

CF

RS

13

ÌM

em

be

rs 1

67

ÌS

taff r

esp

ond

ers

26

ÌC

o r

esponder

schem

es 1

0

Page 31

Q&

A S

essio

n

Page 32