2018 ANNUAL REPORT

HOPE Starts Here

aurora, illinois

aurorafcs.org

Everyone who comes through our front door at Family Counseling Service HOPES for something: to save a relationship, recover from a suicide attempt, overcome worry, survive a traumatic event, or succeed in school.HOPE is why I come to work every day. It’s why our counselors and social workers spend evenings here away from their families. HOPE is why doctors send their patients to us and why parents trust us with their child’s well-being.Listed in the pages of this annual report are the names of people who, like us, have HOPE for the people we serve; so much so, in fact, that they gave to FCS last year.This report shows how we’ve used those gifts to serve your friends, neighbors, and coworkers this year. You’ll read about new HOPE for one special mother and daughter. You’ll also see one exciting way we’re growing—we’re opening a new office in Oswego! I HOPE you’ll continue to believe in the work we’re doing at FCS. No matter how you choose to support FCS—by giving a financial gift, by volunteering, or by referring someone who needs our services—on behalf of our clients and our staff who serve them,Thank you for choosing HOPE.

Dr. Eric Ward Executive Director

BOARD OF DIRECTORSTravis Andry, PresidentCourtney DeCarlo, Vice PresidentJudy Bush, TreasurerDennis Marty, SecretaryTheresa Barreiro, DirectorJulie Bird, DirectorAlberta Crescenzo, Director

Guy Groot, DirectorJoe Howe, DirectorTonia Khouri, DirectorScott McCleary, DirectorEric Moch, DirectorPatrick Perez, DirectorTamara Wiley, Director

What do YOU hope for?

Molly Monaghan, M.S.

SOMETIMES FAMILIES GET STUCK in unhealthy communication patterns and need outside help to break free. That’s where our caring therapists come in. This is the story of encouraging transformation for one mother and her daughter.

Therapist Molly Monaghan tells of her experience:“My client was defiant and had angry outbursts directed at her mother. We focused on helping her learn to express herself effectively and helping her mom learn skills to manage her daughter’s behavior. Using an earphone, I coached the mom from behind a one-way mirror while the two were in the FCS playroom. Mom learned to use empathy skills more, which led to an increase in nurturing behavior and playfulness. Both report that things are going well at home.”

A Story of Hope

The client’s mother attests to the improvement in their relationship:“Working with Molly helped me be a better listener; I learned how to ask questions and communicate in a positive way. I’ve been working with my daughter on her thoughts about herself, to help her feel more secure. I’ve seen amazing changes. She volunteers to help at home, asks for help when she needs it, and even helps with her little brother. Our relationship is so much better. We’re in a good place.”

“Our relationship is so much better. We’re in a good place.”

HOPE

Hope Starts Here

In 1-2-1 Mentoring, hope means......learning the skills I need to

become a successful adult.

In Adult Behavioral Healthcare, hope means......moving beyond my past so I can

live a life filled with purpose in spite of the challenges I face.

In Child & Adolescent Behavioral Healthcare, hope means......managing my emotions and

behaviors so I can stay in school and make friends.

In Older Adult Counseling, hope means......learning how to utilize a lifetime

of experience to make my later years enjoyable and meaningful.

In Substance Abuse Treatment, hope means... ...getting and staying clean and

sober today.

In Violence Intervention Services, hope means......unlearning my need for power

and control, and replacing it with respect and equality.

In the Continuing Education Network, hope means......becoming the best clinician

I can through unique local learning opportunities.

Hope for 2019: New Office OpeningWe are excited to announce the early 2019 opening of our new FCS location in Oswego. This facility will house 10 counseling offices with additional group space and will offer great convenience to Kendall County residents. This new office reflects our efforts to both stabilize and grow FCS in recent years, as we now have more staff and clients than we can effectively house in our existing building. We are eager to engage additional communities with our

Acts of Hope from 2018

ADULT BEHAVIORAL HEALTHCARE

89% of clients reported progress as “more than anticipated” or “anticipated”

CHILD & ADOLESCENT BEHAVIORAL HEALTHCARE

100% of clients receiving treatment as result of a crisis avoided psychiatric hospitalization during 90-day follow-up

OLDER ADULT SERVICES

85% reported being “no longer socially isolated” as a result of services

VIOLENCE INTERVENTION SERVICES

98% of clients served avoided re-arrest for domestic violence offenses

PSYCHIATRIC SERVICES

100% of clients referred for evaluation/medication management seen within 30 days, avoiding costly trips to ER or psychiatric hospitals

About 250 people attended this year’s Food Fight, which raised $82,705—more than any past Food Fight! Proceeds benefited the 1-2-1 Mentoring program, which helps at-risk youth develop crucial independent living skills.

services and to achieve the same outcomes with a physical presence in Kendall County as we now have in Aurora.

EXPENSES

3% Insurance Expense

4% Facilities

4% Misc. Expenses

2% Events

9% Professional Fees

2% Supplies

73% Payroll & Related Expenses

3% Equipment & Software

Hours of ServiceChild & Adolescent Behavioral Healthcare 15,203

Violence Intervention Services 9,228

Adult Behavioral Healthcare 8,168

Psychiatric Services 1,350

Older Adult Services (in-home, Kane County) 1,146

AWARE (in-school services, District 131) 1,067

Substance Abuse Treatment 828

TOTAL 36,990

3% Other Fee-for-Service Contracts

<1% Misc. Income

10% INC Board, NFP

<1% Other Public Support

5% Grants

10% Client Fees

65% Private Insurance/Medicaid/Medicare

5% Fundraising

REVENUE

$74.50/day to house inmate in Kane County Jailx 365 days (typical for domestic violence)x 869 clients = $23,630,282 savings for the community

Community IMPACT

Hope by the Numbers 1190 of your friends,

family, and neighbors

participated in FCS services for

the first time.

A Family of HopeThank you to our donors in 2018!

$5,000+Unilock

Neil & Danielle AndersonAllied Partners in Accounting & Consulting, Ltd.

AnonymousHollywood Casino AuroraTwelve Twenty-One Fund

A.S.G. Staffing John Bennett

Biaggi’s Ristorante ItalianoCraft Urban

Marc & Alberta CrescenzoCourtney & Nick DeCarlo

Marion DoddAnel Dominguez

Guy & Margie Groot

AnonymousDomi & Brandon AcuffLarry & Marilyn AlbertiKristen & Jack AmbergDave & Karen Ambre

Paul & Erin AmbreArbor Tek Transportation, Inc.

Theresa & Dan BarreiroAndrew & Jessica Bennett

Denise & Bernie BiaginiJulie & Mark Bird

Kristina & David BohmanJohn & Mary Ellen BonkSarah & Nathan BrownBeth & Edward Bugg

Judy & Jim BushJeff & Pat Butler

Caterpillar Michael & Tina Chorneyko

City of Aurora Mayor Office

HeplerBroom, LLC Hopvine Brewing

Joseph & Kathryn HoweJennifer & Indy IevansAmy & Brian Johnson

Scott & Kelly McClearyMeson Sabika

Eric & Tracy Moch

Mora Asian KitchenNew Rebozo

Old Second National Bank Dan & Renee O’Neil

R.J. O’Neil HVAC Oswego Wellness

Palmer House Hilton Rush Copley Medical Center

Ken & Kelly ThomasScott Tucker

Eric & Kelly WardWaubonsee Community College

Weldstar Doug & Ann West

Tamara & Scott WileyMary Beth Williams

$250+Brendan & Judy Conley

Michelle & Adam Del MuroMike DeStefano

Andrew & Kelly DittrichDawn & Earl DurkinLaurie & Jeff DysonRob & Robin Enders

Esser Hayes Esser HayesKaren & Andy Finn

Shelly GorderTim Gouger

Dave & Stacey GreyHelen Hatchett

Brian Johnson & Joseph Henning

William & Sharon HigginsElizabeth & Mike Hulka-Vena

Mary & Craig IhnenfeldMark & Shannon JamesKyle & Kirsten Jennings

Kim & Rich JohnsonErica & Mitchell Katz

Rob KirvanHeather & Dean LaneStephanie & Tony LillyJoseph & Janice Loran

John & Debbie LuczynskiBrenda Benz & Jack Martens

Angela & Joe MartyDennis & Barb MartyStuart & Susan McCallAnnette & Bill McClain

Mike MeyerKeith & Lori MittelstaedtNorthStar Credit Union

Karen & Brian OlsenMargaret O’Meara

Tim & Jeanine O’MearaKealan & Eileen O’Neil

Painters District Council No. 30

Jenny ParkerPatrick & Terrie PerezDon & Kathy Pilmer

Sandi & Mark RadtkeDon & Leslie Reed

Steve & Valerie SalzbrunnDale & Claire Schiltz

Christine SobekSteve and Janet Solarz

Linda StrohscheinJohn Struck

Fran & Mark TobiasBrick Van Der Snick

Lisa and Keith WheelerDavid & Corinne Wieck

Maureen WilliamsCarol Winkle

Kimberly Young & Dr. Andrew Chludzinski

$1,000+

INC “A Community Mental Health Funding Alliance”

Townships of: Aurora • Batavia • Big Rock • Blackberry • Kaneville • Sugar Grove • Virgil

Funding for many of Family Counseling Service’s Behavioral Healthcare programs is generously provided by INC Board.

CORPORATE SPONSORS

Brian AlanAnita Ambre

Diane & Jim AmbreJerry Ambre

Cami AndersonLaura & Travis Andry

Jason ArthurDouglas & Terry AskrenCharles & Natalie Assell

Aurora Public Library Elise Bares

Thomas BaumgartnerMike & Suzanne Bell

Sam BennettJim & Ruth Benson

Sharon BenzRobert Bergman

Matt BirdFlora Black

Thomas BoatrightLisa Bochmann

John & Susan BoehmeJoann Bonner

Amy & Chris BrinkmanTracy Buccola

Gregory & Martha BuffingtonEd & Marilyn Campbell

Patricia CampbellRoger & Kay Cantlin

Erin & Jordan CarlsonHal Carlson

Sandra & Paul CarlsonNicole CarolloTiffany Carollo

Francisco CarreraJim & Betty Carson

Margarita CastellanosWilliam Catching

Mary Lou & Benito Chapa, in memory of Benito &

Esmerella ChapaCharity Gift Certificates

Barry & Julie ChristopherCigna Foundation

Christine & Vince CioneLaura Cobb

John & Francine CofieldMichael & Katy Collins

Debra CorkDave Craig

Simone & Jordan CrainGianna CrescenzoMarcus Crescenzo

Nicholas CrescenzoJim & Marcia Cromer

Tony & Lynnette DattomoDevon DeanJason DeanSean Dean

Stephanie DeanBarb DeStefano

Marion & Jason DetrickSue Detrick

Mike DeVriesLora Diaz

Fred & Connie DicksonJoel & Katie Domanowski

Alex DonaldsonMisti & Steve Doty

Bill & Lorrine DraudtJames & Christine Dunlap

Tom DwyerHomer and Pauline Easley

Dick Ebeling, in memory of Marlisa Ebeling

Richard & Ruth EdelmanRachael & Gib Egge

Susan EnglishRusty and Debbie Erickson

Pam ErschenDiana FellureJoseph Fields

Four Seasons Contracting, Inc Fox Valley Junior Woman’s Club

Dana & Tony FumagalliJack and Rogene Funderburg

GE United Way Campaign Randal & Mary GibsonGreg & Joan Glotzbach

Joseph & Gail GolabGood Health Pharmacy

Jose Gonzalez & Aimee Rodriguez

Laura & Dana GoodmanEugene & Jeanine Gordon

Benjamin GrohmannRoger Grohmann

Melissa GrootMarti Guarin

Kristen HagenTom & Bonnie Hagerty

Joan HagleTom & Joyce Hammond

Crispin & Betty HaoAnnie & Jai Hartigan

Chris & Mary HeinemanMark & Sarah HeissAmelia Hernandez

Anthony HernandezCarlicia Hernandez

Deborah HernandezEric Hernandez

Jermaroe HernandezPaul & Caryl HerwickJack & Diane Hienton

Dan & Julie HippBecky & Mike Hoag

Colleen & Stephan HoffmannCathy Howe

Karina HuitronJohn Intrain

Robert JacobsKitty Jarman

Brandon & Tina JenningsKirsten JenningsJoseph Jezewski

Eileen & Rich JohnsonHeather & Jim Johnson

Toni JohnsonDean Kalmar

Kathie KarstenChandler Kingsley

Cole KingsleyKiersten Kingsley

Skye KingsleyBeth & Brian Kish

Marissa KoehnRyan Kovarik

David & Bobbi KozuhTom & Pat Krave

Debra & Jake KrippelzJen Krull

Ron Kruse, in memory of Carole Kruse

Janice LeeFred & Linda Lemmerhirt

Gifts of $5+Beth & Steve Lewis

Kristin LudwigMaureen LuePerry Maier

Jim & Jan MammingaAnn & John Marriner

Barbara MartensArmando Martinez

Olga MartinezSal & Kathy Martinez

Sarah MatlinKarin Mazariegos

Mark McCleary, in memory of Beverly McCleary

Bryan & Beth McDonaldJoy Mcelrath

Jim & Susan McGuireMaureen McKane

John McKeeLora McNeal

Walter & Kimberly MeinertWill & Katie Melody

Dina MessengerJerome Meyer

April MillerJerry & Jane Miller

Kris & Liz MizelChris Mohn

David & Dawn Morales Susan Morris

Elizabeth MorrissyJeremy Moss

David & Billi MottetDavid & Barbara Moulthrop

Mullins Food ProductsWally & Sue Mundy

Colleen & Dave MunoJerry & Polly Murphy

Dan & Sandy MusachiaJill & Tom Muth

Chuck & Karen NelsonMelissa & Tom Nelson

Ellen & Thomas NeupertTerrie Nolen

Robert & Mary O’ConnorSandra O’Malley

Mary Clark & Neal OrmondReba Osborne

Roger & Marilyn ParoliniGeorge & Debbie Pearce

Beth & Bob PearsonElnora Pettit-Conover

John & Kathe PhilipchuckMike & Debbie Phillipchuck in memory of Violet Huberty

Dylan & Kasie PieriLeigh-Ann Pogue

Laura & Steve PossEd & Donna PosuchJohn & Sue Potter

Jeff Bennett & John PowersMike & Jackie Prazak

Barb PringleJan & Jim QuistJudith Raclawski

Sharon RahrHortencia Ramirez

Sean & Lauren RatkusLinda Reckers

Jim ReichKelly Reinhardt

Kathleen Ridgeway

Marc RobertsAmy Robertson

John & Shirley RoeschJoy RogersonSarene Rosen

Duane & Elaine RossBetty Russett

Margaret Ryan, in memory of Jim Ryan

Marissa SalinasJudith SanchezKeith Sanders

Bill & Mary Lou ScanlonMichael Scherer

Ken SchrothAmber Schultz

Marlene SchwerzlerLois Scott

Caroline & Edward SiebenRita Sisko

Barbara & Tom SmithPatricia Smith, in memory of

Ken SmithDwayne Snyder

James SoderstromAshley Sorensen

Pete and Danielle SpizzirriJaime & Mike Spradau

Christine SquiriniJulie Stein

Tom & Karen StemperNohemi Choli StephenitchKenny & Allison Stevenson

Susan StraubDave & Lynne SullivanCindy & Jeff Theisen

Lee & Carol ThompsonWilma TobiasGina TomichSteve Tomich

Jim & Clare ToyntonDaniel Tresemer

Jeff & Beth UlrichUnited Way of Metropolitan

Chicago Betsy & Ron Urbealis,

in memory of Joseph & Marjorie Nelson

Kris VanDykeDavid & JoAnn Verdeyen

Preston ViceEsther Visnar

Tom & Susan VoigtCheryl Vonhoff

Steve & Karen VulichAndrew Walters

Kathleen & Alan WaltersLeland & Dolores Weaver

Richard WeilandKaren Wells

Mary WennerstromCatherine Whiteside

Addie WhittenLarry & Arlene Wicks

Amanda WilliamsJohn WilliamsAndrea Wolfe

Tom WolfeLinda & David Workman

Donald Zabelin & Barbara Sered-Zabelin

June Zieger

FAMILY COUNSELING SERVICE70 S RIVER ST, AURORA IL 60506 | (630) 844-2662 | AURORAFCS.ORG